Job summaryIMPORTANT INFORMATION: This advert is placed on behalf on one of our health service providers. Your application form will be forwarded to the organisation and any future correspondence will be made by the employing organisation.Channel View Medical Group in Teignmouth is seeking an enthusiastic, motivated person with great people skills to join our friendly Practice. We are looking for a dedicated, compassionate, and approachable individual who will complement our team. The individual must be a team player, have excellent communication skills, good time management skills and the ability to work under pressure when dealing with patients face to face and on the phones.Main duties of the jobThe patient advisor isthe first point of contact for patients contacting our GP surgeries. This can be via a variety of methods including via the telephone, face to face and via online consult service and email. Dealing with patients both face to face and via the telephone are the main duties of this role. Acting as the central point of contact for patients. Dealing with all telephone queries/requests from patients and acting as liaison with the Clinical team, as necessary.Booking appointments and distributing information, messages, and inquiries for the clinical team.About usChannel View Medical Group provides excellent patient centred medical services to almost 18,000 patients over four sites in the beautiful coastal town of Teignmouth and on the edge of Dartmoor. We are an innovative, hard-working, and friendly Practice that prides itself on creating a supportive environment for the whole team. Our Group consists of 14 GP's, 3 Advanced Nurse Practitioners and a total of 75 staff across clinical and administrative teams. At Channel View the GP's and ANP's use the Doctor First approach, with initial telephone triage and management of their own face to face appointments.Job descriptionJob responsibilitiesFull Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.Person SpecificationSpecific SkillsEssentialExcellent communication skills including verbal, written, face-to-face and active listening skills.DesirableUse of SystmOne (clinical operating system)Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameTorbay and South Devon NHS Foundation TrustAddressChannel View Medical Group3 Courtenay PlaceTeignmouthTQ14 8AYEmployer's websitehttps://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)