Job summaryThe Clinical Administration Team provides a wide variety of essential administrative and secretarial support to the Practice. We are now looking for a Clinical Administrator to join our friendly team. The ideal candidate will have previous secretarial or administrative experience gained in a healthcare environment. Previous experience in a GP Practice is desirable, but not essential. You will have a good overall level of IT skills. You will possess excellent communication and organisational skills and be educated to GCSE level.Main duties of the jobMaintain highest level of confidentiality and comply with data protection standards when handing patient related and other confidential/sensitive dataWork as a fully integrated member of the Clinical Administration Team to provide general secretarial and administrative support to Practice StaffScan and workflow all incoming correspondence both electronic and paperFiling of Electronic Pathology and Radiology ResultsAdministration of Medical Reports, Insurance reports and Solicitors requests for informationFold, frank and sort outgoing mailDeal with patient appointment requests and queries on the telephone, electronically or in person as and when requiredAct as secretary to the doctors, including the typing of referral letters and other clinical correspondence, special reports, lecture notes, practice business correspondence and personal correspondence as requiredCode clinical information from hospital correspondence, such as pathology results, into Patient records in the SystemOneAny other duties that may be requiredAbout usLAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.Caring & Respect:Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.About the Practice/Department/TeamLakeside Healthcare at Yaxley is part of Lakeside Healthcare, which serves the healthcare needs across three counties Cambridgeshire, Lincolnshire and Northamptonshire.We are a well-established semi-rural practice with a growing list size of over 20,000. We usually achieve full QOF points and have been awarded the RCGP Quality Practice Award twice.Also about us:-GMS practiceSystemOne clinical systemClinical Buddy support systemLow visiting ratesCQC rating GoodJob descriptionJob responsibilitiesThe Patient Services Administration Team provides a wide variety of general administrative support to the PracticePrinciple ResponsibilitiesKey Tasks and Standards:Maintain highest level of confidentiality and comply with data protection standards when handing patient related and other confidential/sensitive dataWork as a fully integrated member of the Clinical Administration Team to provide general secretarial and administrative support to Practice StaffScan and workflow all incoming correspondence both electronic and paperFiling of Electronic Pathology and Radiology ResultsAdministration of Medical Reports, Insurance reports and Solicitors requests for informationThe booking of appointments for Occupational Health MedicalsRaise invoices for medical reports etc. completed within the departmentNotification of deaths to the relevant hospitals, clinicians and Health Authority and maintain the electronic Deaths RegisterAct as secretary to the doctors, including the typing of referral letters and other clinical correspondence, special reports, lecture notes, practice business correspondence and personal correspondence as requiredDeal with patient appointment requests and queries on the telephone, electronically or in person as and when requiredReception Duties as and when required.Provide general IT support to doctors and staff and liaise with various IT helpdesks when requiredMaintain Monthly/Quarterly recalls for various chronic illness clinics, tests and vaccinationsDevelop, update & maintain the YGP Website and intranetDownload digital camera, blood pressure monitors, 24 hour ECGs and send any relevant information via the NHS netCarry out searches, audit and on SystmOne in accordance with agreed protocolsPerform monthly checks on various statistics, maintain an audit log, produce spreadsheets, graphs, charts and presentations as requestedAssist the Clinical Administration Supervisor as requiredCode clinical information from hospital correspondence, such as pathology results, into Patient records in the SystemOneAssist with pruning, summarising and coding of medical records in accordance with approved Practice proceduresFold and sort outgoing mailPerson SpecificationQualificationsEssentialGood standard of education.DesirableAdministration qualification.Attendance on a coding course.ExperienceEssentialCustomer service skills.Experience of working in a busy and multi functional team.A minimum of 1 years experience working within primary care.DesirableUsing system one clinical database.A minimum of three years experience in a customer facing environment.Experience of handling confidential information and data.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameLakeside Healthcare GroupAddressLakeside HealthcareLandsdowne RoadYaxleyPeterboroughPE7 3JLEmployer's websitehttps://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)