Job summaryThis is a very exciting opportunity for a highly motivated individual with a passion for quality improvement to join our QI team.The successful post holder will play a major role in achieving our QI strategy, working across the Trust to implement a culture of continuous improvement.Working as a key part of the leadership team within Quality Improvement, the post holder will be instrumental in supporting the development of a culture of quality improvement at West London NHS Trust. Drive the delivery of the Trust's 5-year QI Strategy, promoting continuous quality improvement and providing expertise in improvement methods as required. We require someone who has experience in putting patients first and supporting staff experience, as well as supporting others to explore new ways of looking at, and solving, their problems.We wish to attract candidates who can evidence their passion and experience of improvement work within a healthcare setting.The post holder will work closely with the Head of QI to provide leadership and direct line management for identified team members. The Qi manager will be expected on occasion to act as a senior representative on behalf of the Head of QI at internal and external meetings. They will establish strong relationships within the Trust improvement leaders and services lines to support quality improvement.Advert closing date: 30th April 2024Interview date: 14th May 2024Please note these for your calendar as there is no flexibilityMain duties of the jobThe Quality Improvement Manager willTake a leadership role in the overall development of the QI approach at West London NHS Trust.Be responsible for the line management of agreed QI team colleagues, support day to day management of their improvement portfolio and support development of individuals' skills and knowledge to undertake their team roles.Maintain effective relationships with key identified stakeholders, including the wider QI faculty, working with the Head of QI to ensure ongoing programme developments are inclusive and in alignment with trust improvement priorities.Proactively work to ensure QI maintains a high profile and overcome challenges as they arise, support the development of the QI communications strategy and identify new opportunities to share and spread learning.Support staff at all levels, including senior colleagues in the organisation to reflect and examine current working practices, considering how they can be improved, and challenge and encourage changes to behaviour or practice.Work collaboratively with clinical, non-clinical, corporate and managerial colleagues at all levels within the organisation to identify quality improvement opportunities and share and spread opportunities.Work with the Head of QI to manage external partnerships and relationships, including development and management of improvement training or projects working across traditional organisational boundaries.About usWest London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborativeJob descriptionJob responsibilitiesThe Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.Person SpecificationQualifications and TrainingEssentialEducated to degree level or equivalent experience relevant to healthcareLean Six Sigma - Green belt qualification or equivalent (IHI, Lean, Six Sigma etc)Continuous professional development to masters' level or evidenced equivalentDesirableEducated to masters' level or equivalent experienceTeaching or training qualificationQ MembershipProject management qualificationCoaching qualificationExperienceEssentialExtensive experience of delivering care and working in health and care servicesExperience of working in partnership with service users, patients and carersExperience of leading significant projects that have led to quantifiable improvementsExperience of using improvement tools and techniques in a complex service environmentExperience of developing and maintaining project documentation in a project management environmentExperience of managing change in a complex multi- stakeholder environmentExperience of facilitating workshops/eventsDesirableExperience of leading quality improvement projectsExperience of producing reports for appropriate meetings internal and externally to the organisation.Experience of using statistical methods in evaluating performance (e.g. SPC)Knowledge and skillsEssentialIn-depth knowledge of quality and service improvement methods, including, but not limited to: Model for Improvement, Lean, Demand and capacity modelling, Problem solving, Patient co-design.Advanced facilitation, negotiation and influencing skillsDesirableFamiliarity and experience of using complex data sets to demonstrate the outcomes and impact from improvement change projectsWorking knowledge of current trust Quality drivers, local and nationalDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWest London NHS TrustAddressTrust HQ1 Armstrong WaySouthallUB2 4SDEmployer's websitehttps://www.westlondon.nhs.uk (Opens in a new tab)