Job summaryTo undertake reception and clerical duties, provide an accurate and efficient data entry service of patient information within the Women's Services Outpatient Department. Support the midwifery and medical staff as appropriate.Main duties of the jobArrange all Gynaecology appointments , Obstetric clinics and ultrasound appointments, using the CareFlow, Soliton and eRS systems, ensuring all NHS targets and Government waiting list deadlines are met and inform the line manager if the deadlines cannot be achieved. Work closely with the midwifery/nursing staff to ensure the smooth running of all outpatient clinics held in the Ante Natal & Gynae Clinic area at Wycombe General Hospital. Liaising closely with the Community Midwives, retrieving and filing patient information into the case notes as requested.Register, collate and enter onto the computer system all patient held records as well as collecting and filing of all in-patient books. Gather, input and amend data on the CareFlow system including registering new patients, and undertake filing of all relevant patient medical records to include both in-patient and postnatal books and any other records maintained by the department. Provide reception cover within the busy Ante Natal & Gynae Clinic area at Wycombe General Hospital, greeting patients and their families and all other visitors. Answering the telephone and dealing with enquiries as appropriate within a reasonable timescale.About usWhy colleagues think we are "a great place to work!"What does Buckinghamshire Healthcare NHS Trust offer you?As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.We provide a range of health and wellbeing services to promote a healthy, happy workforce.What do we stand for?Our vision is to provide outstanding care, support healthy communities and be a great place to work.Our mission is to provide personal and compassionate care every time.We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.Job descriptionJob responsibilitiesFor a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.Person SpecificationExperienceEssentialClear, concise verbal and written communication skillsExcellent keyboard skills to ensure all outpatient activity is recorded onto the bespoke database in accordance with the Data Protection Act 1998.Able to give 100% attention to detail when scheduling appointments to prevent breaches.Experience of making and taking telephone calls with customers or patientsAble to work under pressure and deal with conflict situations to an amicable conclusion.DesirableNHS experienceBooking and managing scans on to SolitonAbility to TravelEssentialAbility to travel cross siteDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameBuckinghamshire Healthcare NHS TrustAddressWycombe General HospitalQueen Alexander RoadHigh WycombeHP11 2TTEmployer's websitehttps://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)