Job summaryUrgent Care Practitioner Lead (Salary £50,952 - £57,349* basic salary + 4% additional for Lead Role & Prescribing premium)We are looking for an Urgent Care Practitioner Lead to work with our friendly and supportive team at Faversham Medical Practice and Urgent Treatment Centre.An independent prescribing qualification would be beneficial but is not essential.This position requires working some Bank Holidays, regular Saturdays and Sundays, evenings and other cover when needed as our Urgent Treatment Centre is open 7 days a week 8am to 8pm.The successful applicant will lead the Urgent Treatment Centre within the practice on a day to day basis. Please see job description for full details.Astandard Disclosure and Barring Servicecheck will be carried outas part of our recruitment procedures and alsoregularlyduring employment. The responsibility for payment of this lies with the Practice.It is a requirement that safeguarding training willremain up to date and the safeguarding policies and procedures in placewithin thePractice willbe adhered to during employment.Faversham Medical Practice is committed to equality of opportunity and compliance under The Equality Act 2010. Please let us know if you have any reasonable adjustments required to support your application process.Main duties of the jobStaff working out of hours will receive an unsocial hours addition. This is paid at additional 30% rate for working on a Saturday and additional 60% rate for working on a Sunday or Bank Holiday, during contracted hours.We also give a prescribing premium of £3,000 gross per annum to FTE UCPs that have successfully passed the prescribing qualification and have become independent prescribers, payable over 12 months. This is pro-rata for part-time UCPs.Job summary:The post holder is responsible for ensuring the delivery of safe and effective clinical care to the Practice population.This will be achieved by providing clinical and managerial leadership to the Urgent Care Practitioners and other staff involved in clinical care within the Urgent Treatment Centre and practice.The post holder will work closely with the GPs and management team to deliver the practice priorities.The post holder will represent Faversham Medical Practice at various fora including, UTC clinical & network meetings as necessary.About usWe are a GP Practice and Urgent Treatment Centre working from Faversham Health Centre.We are a friendly and supportive team.Faversham is a beautiful, historic market town. It is close to the vibrant city of Canterbury; just 60 miles from London and yet within easy reach of attractive coastline areas and beaches.Job descriptionJob responsibilitiesClinical;Oversee safe and effective delivery of clinical careLead on and undertake relevant audits, including prescribing and PGD auditsLead and participate in reviews of clinical safety and significant incidents issuesManage implementation of any changes recommended from incident reviews and learning eventsManage and participate in continuous clinical improvement initiativesParticipate in vaccination programmes as appropriate/requiredOversee stock control and orderingOversee the process of the monitoring of emergency equipment, sharps bins, vaccine fridgeWork with the Infection Control Lead to ensure all standards are metData/quality;Work with the management/administration team on the recording and attainment of QOF standards relevant to the Urgent Care Practitioners teamWork with the management/administration team on the achievement of Enhanced Services relevant to the Urgent Care Practitioners teamEnsure Patient Group Directives (PGDs) are read, signed and used appropriatelyTake part in the development of PGDs as requiredKeep up to date with CQC requirements and inform the Urgent Care Practitioners team of any changes as relevantEnsure an adequate system of peer review/clinical audit is undertaken within the team to monitor and maintain clinical standardsHuman Resources;Manage Urgent Care Practitioners rota and in doing so maintain adequate staffing levelsCarry out the Urgent Care Practitioners teams annual appraisals and 6 monthly reviewsReview and approve training requests from the UCP team in collaboration with the management team and GP lead for HRIdentify training requirements within the Urgent Care Practitioners teamCarry out back to work interviews after episodes of sick leaveDeal with requests for annual leave/TOIL/time off for other reasons, authorising or rejecting any requests in line with the Staff Handbook and in discussion with the HR Manager as appropriate.Sign off overtimeDeal with change of hours requests in conjunction with the Business ManagerCarry out exit interviews with the HR ManagerDeal with general day-to-day queries from members of the Urgent Care PractitionersTake part in UCP/UTC meetingsResponsible for cross line management when another line manager is absent.Confidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & safety:The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):Using personal security systems within the workplace according to practice guidelinesAwareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelinesResponsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangementsManagement and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staffResponsible for hand hygiene across the practiceOwnership of infection control and clinically based patient care protocols, and implementation of those protocols across the practiceActive observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriateIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient processMaking effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processesMonitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriateSafe management of sharps procedures including training, use, storage and disposalUsing appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible managementActively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognisedKeeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managersUndertaking periodic infection control training (minimum twice annually)Routine management of own team / team areas, and maintenance of work space standardsWaste management including collection, handling, segregation, container management, storage and collectionSpillage control procedures, management and trainingDecontamination control procedures, management and training, and equipment maintenanceMaintenance of sterile environmentsSafeguarding:It is the responsibility of all staff at Faversham Medical Practice to;Safeguard and promote the welfare of children and vulnerable adultsEnsure their safeguarding adults and safeguarding children training is up to date at the level appropriate to their roleEnsure the safeguarding policies and procedures in place within the Practice are adhered to during employmentEquality and diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rightsPersonal/Professional development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognize peoples needs for alternative methods of communication and respond accordinglyContribution to the implementation of services:The post-holder will:Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriateThis job description provides an outline of the main responsibilities associated with the role but is not exhaustive. The range of activities and areas of responsibility will evolve over time. The content of this job description will therefore be subject to regular review and amendment in line with any resulting change in the need to fulfil and meet the organisations needs.Person SpecificationKnowledge and SkillsEssentialExcellent Communication skills written and verbal.Excellent clinical decision-making skills.Excellent organisational and time management skills.Over 6 months experience in a management role.Ability to clear workload by the end of each shift.Knowledge of & Ability to assist in complex HR processes such as grievance process, disciplinary, dismissal etc.DesirableExperience in dealing with time off requests.Experience in overseeing stock control.Experience in implementing new services.Qualities & AttributesEssentialAbility to demonstrate enthusiasm to develop own and surrounding teams clinical skills.An understanding, acceptance and adherence to the need for strict confidentiality, ensuring this is followed by all staff working in the UTC.Ability to use own judgement, resourcefulness and common sense.Ability to work without direct supervision and determine own workload priorities.Ability to work as part of an integrated multi-skilled team.Pleasant and articulate.Ability to work under pressure.Ability to work in a changing environment.Ability to use own initiative.Empathetic and caring approach to patients.Suitability for working with children.Ability and skills to manage and motivating staffQualificationsEssentialNMC/HCPC/GPHC Registration.A demonstrable commitment to professional development.Minor injuries qualification.Minor illness qualification.DesirableEducated to masters degree level in advanced clinical practice or working towards.Independent prescriber.Ability to plaster.Red dot qualification.ITEssentialVery Good IT skills.Experience of EMIS clinical system.Experience of Microsoft Office software.OtherEssentialWillingness and ability to work weekends and bank holidays.Full driving licence.Flexibility of working hours/ability to help cover shifts.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameFaversham Medical PracticeAddressFaversham Health CentreBank StreetFavershamKentME13 8QREmployer's websitehttps://www.favershammedicalpractice.nhs.uk/ (Opens in a new tab)