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  • Nurse Consultant Critical Care Full Time
    • Northern General Hospital, Herries Road, S5 7AU Sheffield, United Kingdom
    • 10K - 100K GBP
    • 3w 12h Remaining
    • Job summary To deliver high quality patient care, acting as a role model for nursing practice across the Critical Care Service, the Trust and nationally. To provide expert clinical nursing advice, education and leadership within the Critical Care Service. To act as a source of expertise, advice and knowledge for patients, carers and healthcare professionals. As the senior nurse clinician in the Critical Care Service, the Consultant Nurse will be responsible for developing and leading nursing and advanced practice and standards. Working with others in the team, the Consultant Nurse will have the authority and freedom to develop and lead advanced nurse practice and research within the departments. They will practice clinically at least 50% of their time. In collaboration with the Clinical Director, Clinical Leads and Nurse Director the Consultant Nurse will support the development of clinical strategy for Critical Care to enable the team to deliver timely, clinically effective patient care that meets national standards. Main duties of the job Lead advanced nursing and non-medical and non medical practice across the Critical Care Service including development of advanced practice roles. Work with all stakeholders to develop clinical pathways internally and externally across all specialities. Work as part of the senior clinical team to deliver key clinical standards. Support the Nurse Director to develop strong leadership and managerial process to deliver high quality care. Work with the Matron and Clinical Educator, taking a lead on educational development for nursing and engagement of the multi-professional workforce across the Care Group. Work in collaboration with the Matron and ND to develop strong Governance framework. About us You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives. Details Date posted 23 June 2025 Pay scheme Agenda for change Band Band 8b Salary £62,215 to £72,293 a year pa/pro rata for part time staff Contract Permanent Working pattern Full-time Reference number 190-0476-DIR Job locations Northern General Hospital Herries Road Sheffield S5 7AU Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Person Specification Education & Qualifications Essential Registered Nurse valid with NMC Masters degree in a relevant field/or equivalent/higher post graduate qualification Recognised Management / Leadership qualification or programme To have completed the national PEAP programme for practice supervisors or equivalent teaching and assessing qualification for those with ENB998. Non medical prescriber qualification (NMP) APACS - Advanced Physical Assessment and Consultation skills required for autonomous practitioner Post registration qualification/education relevant to Critical Care Desirable Willingness to undertake PhD/Doctorate qualification Advanced communication skills qualification Experience Essential Substantial post registration experience in the field of Critical Care Successful completion of core and relevant specialist competencies and relevant portfolio Substantial leadership experience at Grade Band 7 or equivalent in Critical Care Evidence of service improvement Evidence of participation in research, audit and service evaluation Evidence of workforce/practice development and teaching Experience of delivering education at a local and national level Ability to assess and manage patient risk effectively and safely Evidence of a commitment to Evidence Based Practice Desirable Ability to represent Nursing effectively at a national level Experience of managing change through working with others Experience of working with HEIs Management experience/qualification Experience of grant writing and income generation Evidence of writing for publication Skills & Knowledge Essential Advance clinical reasoning skills Ability to develop effective relationships internally and externally Ability to work strategically with advanced decision-making skills to deal with a complex case load Understanding of the Critical Care service within the wider ICB Knowledge of quality, standard setting, benchmarking and audit alongside a working knowledge of clinical governance and its implications Knowledge of commissioning processes Evidence of applying national policy locally and involvement in strategic initiatives Ability to deal with complex and challenging emotional and potentially ethically sensitive situations Emotionally resilient, ability to deal with conflict Understanding of cultural differences and health belief models including diversity in the workplace. Ability to articulate effectively with advanced written and verbal communication skills and ability to present at local and national level. Clear, concise written and verbal reporting skills Computer literacy in Microsoft packages Knowledge and understanding of the use of relevant patient information systems and data collection systems. Desirable Experience / interest in research Person Specification Education & Qualifications Essential Registered Nurse valid with NMC Masters degree in a relevant field/or equivalent/higher post graduate qualification Recognised Management / Leadership qualification or programme To have completed the national PEAP programme for practice supervisors or equivalent teaching and assessing qualification for those with ENB998. Non medical prescriber qualification (NMP) APACS - Advanced Physical Assessment and Consultation skills required for autonomous practitioner Post registration qualification/education relevant to Critical Care Desirable Willingness to undertake PhD/Doctorate qualification Advanced communication skills qualification Experience Essential Substantial post registration experience in the field of Critical Care Successful completion of core and relevant specialist competencies and relevant portfolio Substantial leadership experience at Grade Band 7 or equivalent in Critical Care Evidence of service improvement Evidence of participation in research, audit and service evaluation Evidence of workforce/practice development and teaching Experience of delivering education at a local and national level Ability to assess and manage patient risk effectively and safely Evidence of a commitment to Evidence Based Practice Desirable Ability to represent Nursing effectively at a national level Experience of managing change through working with others Experience of working with HEIs Management experience/qualification Experience of grant writing and income generation Evidence of writing for publication Skills & Knowledge Essential Advance clinical reasoning skills Ability to develop effective relationships internally and externally Ability to work strategically with advanced decision-making skills to deal with a complex case load Understanding of the Critical Care service within the wider ICB Knowledge of quality, standard setting, benchmarking and audit alongside a working knowledge of clinical governance and its implications Knowledge of commissioning processes Evidence of applying national policy locally and involvement in strategic initiatives Ability to deal with complex and challenging emotional and potentially ethically sensitive situations Emotionally resilient, ability to deal with conflict Understanding of cultural differences and health belief models including diversity in the workplace. Ability to articulate effectively with advanced written and verbal communication skills and ability to present at local and national level. Clear, concise written and verbal reporting skills Computer literacy in Microsoft packages Knowledge and understanding of the use of relevant patient information systems and data collection systems. Desirable Experience / interest in research Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust Address Northern General Hospital Herries Road Sheffield S5 7AU Employer's website https://www.sth.nhs.uk (Opens in a new tab) Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust Address Northern General Hospital Herries Road Sheffield S5 7AU Employer's website https://www.sth.nhs.uk (Opens in a new tab). Location : Northern General Hospital, Herries Road, S5 7AU Sheffield, United Kingdom
  • Consultant Psychiatrist Full Time
    • Green Parks House, PRUH, Farnborough Common, BR6 8NY Kent, United Kingdom
    • 10K - 100K GBP
    • 3w 12h Remaining
    • Job summary We are seeking an experienced Consultant Psychiatrist who will work on Norman ward in Green Parks House, Princess Royal University Hospital, Oxleas NHS Foundation Trust. He/she will provide senior medical cover for 18 acute inpatients admitted to Norman ward. The post-holder will be the Responsible Clinician (RC) for all detained inpatients. The post-holder along with his/her designated 2 wte Core Trainees will be responsible for all clinical work and related administrative work including mental health act work and along with other team members ensure that patients have good quality care and that the Trust's quality indicators are not breached. It is expected that the post holder will work very closely with the ward manager to deliver high quality and evidence based clinical care to inpatients and take a lead on clinical governance including the delivery of key performance targets, learning from incidents and service user feedback. Main duties of the job There are three general adult wards based at Green Parks House, Princess Royal University Hospital. These wards, Norman, Betts and Goddington admit both informal and detained patients. Norman ward has 18 beds and all wards are mixed sex wards. The inpatient wards at Green Parks House successfully completed the College Research Unit's accreditation programme for inpatient units in 2008. The focus of all the acute wards is on multi-disciplinary team assessment and treatment of mental illness through a range of treatments and collaborative care. Treatment is achieved with high levels of observation and a range of treatment strategies, including pharmacological and psychological approaches, within a safe and secure environment. About us At Oxleas NHS Foundation Trust, we offer a wide range of NHS healthcare services to people living in South-East London and to people in prison across England. Our wide array of services includes community health care, such as district nursing and speech and language therapy, care for people with learning disabilities and mental health such as psychiatry, nursing and therapies. Oxleas is a great place to work. It has been recognised as one of the Top 10 Best Places to Work 2023 by the Sunday Times amongst very big employers. Our staff survey results show that we are in the Top 5 in England and the highest in London for staff experience amongst similar trusts. "We are always delighted to welcome new colleagues to the Oxleas family. We care about making Oxleas a great place to work - it's a big priority in our strategy. Come and join us - it's a place where our values, teamwork, equity, and wellbeing matter and where you can really help to improve people's lives." Ify Okocha Chief Executive Details Date posted 23 June 2025 Pay scheme Hospital medical and dental staff Grade Consultant Salary £105,504 to £139,882 a year Plus £2162 LW + 1% on-call availability allowance Contract Permanent Working pattern Full-time Reference number 277-5639994-A11-LK Job locations Green Parks House, PRUH Farnborough Common Kent BR6 8NY Job description Job responsibilities RC chairs and leads a multidisciplinary review meeting of patients on the ward at least three times a week to ensure that there are enough opportunities to see each new patient at the earliest opportunity and that all patients are seen at least once a week. Attend clinical governance meetings where the quality of care the ward provides is reviewed at least once a month Attend the business meeting to support and provide a senior clinical view and perspective on issues that affect the ward and have a good understanding of the directorates priorities in relation to patient safety, patient experience and clinical effectiveness and understand external factors influencing services such as budgetary frameworks and inspection regime e.g. CQC inspections. Regular one on one meetings with the ward manager Ensure effective and appropriate use of medical resources within the team to address the needs of service users. Ensure regular and adequate supervision of trainees and non-training medical staff as may be necessary Ensure that the views of families and carers are sought when making decisions about patient care and discharge planning Participate in directorates and sub-directorate meetings including task and finish, ad-hoc and regular meetings to address specific issues affecting the directorate or sub-directorate that require clinical input. Ensure that there are no statutory breaches such as allowing sections to lapse. Ensure that capacity assessments or section 58 (consent to treatment) are completed in a timely fashion. Also ensure that discharge summaries or letters are completed in a timely manner and information contained such as discharge medication is accurate. Engage in regular service reviews and developments such as use of outcome measures such as NICE audits of their practice and use of new technology when these become available to support their work for example IPads, Docman and Video Conferencing Job description Job responsibilities RC chairs and leads a multidisciplinary review meeting of patients on the ward at least three times a week to ensure that there are enough opportunities to see each new patient at the earliest opportunity and that all patients are seen at least once a week. Attend clinical governance meetings where the quality of care the ward provides is reviewed at least once a month Attend the business meeting to support and provide a senior clinical view and perspective on issues that affect the ward and have a good understanding of the directorates priorities in relation to patient safety, patient experience and clinical effectiveness and understand external factors influencing services such as budgetary frameworks and inspection regime e.g. CQC inspections. Regular one on one meetings with the ward manager Ensure effective and appropriate use of medical resources within the team to address the needs of service users. Ensure regular and adequate supervision of trainees and non-training medical staff as may be necessary Ensure that the views of families and carers are sought when making decisions about patient care and discharge planning Participate in directorates and sub-directorate meetings including task and finish, ad-hoc and regular meetings to address specific issues affecting the directorate or sub-directorate that require clinical input. Ensure that there are no statutory breaches such as allowing sections to lapse. Ensure that capacity assessments or section 58 (consent to treatment) are completed in a timely fashion. Also ensure that discharge summaries or letters are completed in a timely manner and information contained such as discharge medication is accurate. Engage in regular service reviews and developments such as use of outcome measures such as NICE audits of their practice and use of new technology when these become available to support their work for example IPads, Docman and Video Conferencing Person Specification GMC registration Essential Must have full GMC registration MBBS Essential MBBS or equivalent Psychiatry experience Essential Must have relevant psychiatry experience Person Specification GMC registration Essential Must have full GMC registration MBBS Essential MBBS or equivalent Psychiatry experience Essential Must have relevant psychiatry experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Oxleas NHS Foundation Trust Address Green Parks House, PRUH Farnborough Common Kent BR6 8NY Employer's website http://oxleas.nhs.uk/ (Opens in a new tab) Employer details Employer name Oxleas NHS Foundation Trust Address Green Parks House, PRUH Farnborough Common Kent BR6 8NY Employer's website http://oxleas.nhs.uk/ (Opens in a new tab). Location : Green Parks House, PRUH, Farnborough Common, BR6 8NY Kent, United Kingdom
  • Night Care Assistant Full Time
    • Barchester Healthcare, TR1 3EB Truro, United Kingdom
    • 10K - 100K GBP
    • 3w 12h Remaining
    • Job summary As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Main duties of the job Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. About us Barchester Healthcare is a leading provider of high-quality care and support services across the UK. They operate over 200 care homes and independent hospitals, providing specialist care for older people and those with complex needs. The company is committed to delivering the highest standards of care and support, with a focus on person-centred approaches and promoting the independence and wellbeing of their residents. Details Date posted 23 June 2025 Pay scheme Other Salary £14.21 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1330155362 Job locations Barchester Healthcare Truro TR1 3EB Job description Job responsibilities ABOUT THE ROLE As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOU To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOU To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential To join as a Care Assistant, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. Person Specification Qualifications Essential To join as a Care Assistant, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Barchester Healthcare Address Barchester Healthcare Truro TR1 3EB Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Truro TR1 3EB Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, TR1 3EB Truro, United Kingdom
  • Plumber - ABS44761 Full Time
    • Fraserburgh, AB43 9JJ
    • 32K - 100K GBP
    • 3w 12h Remaining
    • Job Description Carry out a range of maintenance, repair, alterations and improvement work on properties owned by both the council and external agencies all in accordance with the agreed terms and conditions contained within contract and/or service level agreements. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation. Informal enquiries to David Willetts 07453292027 For more information about living and working in Aberdeenshire, please click here Please feel free to read our guidance on Requesting Reasonable Adjustments at Interview, Guaranteed Interview and how to request Alternate Formats and Communication Support A Privacy Notice giving you information on the data we hold on you, what we do with that data, who we share your data with and your rights under GDPR is available here. Alternatively we can send a copy if you ask us to by emailing askhr@aberdeenshire.gov.uk. Requirements This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. This post has a minimum requirement of one reference which must be your current or most recent employer.. Location : Fraserburgh, AB43 9JJ
  • Bank Support Worker - Loughborough (LE11) Full Time
    • Loughborough, Leicestershire, United Kingdom
    • 10K - 100K GBP
    • 3w 12h Remaining
    • Job Introduction Location: Loughborough (LE11) Hourly rate: £12.25 per hour Hours per week: Bank Training Provided: Full training provided Benefits: We will apply and pay for your enhanced DBS Sponsorship is not available for this position Supporting people to live great lives At Affinity Trust, we empower people to lead meaningful lives on their own terms. As a support worker, you will play a key role in promoting independence and building social connections. Your support will make a real difference in their lives. Who will I support? We are looking for a fun-loving person to join our brilliant team supporting 10 people who live in their own flats, in the same building in Loughborough. You will be working in their homes, so it's important you can connect and share interests. The people we support enjoy day trips to places of interest, holidays, gardening and many enjoy walking, both locally and further afield. The social area hosts regular activities for everyone, celebrating birthdays and other festivities. This is a busy and active location, so you will need to be an outgoing and encouraging person. The Shift Patterns for this role include: 7am - 2:30pm, 2:30pm - 10pm & 9am - 6.30pm, dependant on the person supporting. How will I make a difference? As a support worker you'll be there to lend a helping hand in a way that puts the person's needs first, this means: You will adapt your support to fit what each person needs and wants daily. You will encourage people to make their own choices, big and small. You will help people to do things themselves to be as independent as possible. You will support people to build confidence and life skills. You will support people to be a part of their community, joining local clubs and connecting with friends and family. You will be understanding, allowing people to take their time and do things at their own pace. You will celebrate people's achievements, no matter how small they might seem to others. If you're ready to make a positive impact and support others in achieving their goals, we'd love to hear from you. Join us in creating an environment where everyone can thrive. If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. We reserve the right to close this advert early if sufficient applications are received. We're committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy. If you require any assistance to find out about current vacancies, making an application, or need any recruitment related documentation in a more accessible format please send an e-mail to: Check out more opportunities on our careers page: INDCEN Affinity Trust. Location : Loughborough, Leicestershire, United Kingdom
  • Sales Trainer Full Time
    • Barchester Healthcare, CF3 2UQ Cardiff, United Kingdom
    • 10K - 100K GBP
    • 3w 12h Remaining
    • Job summary The Customer Experience & Marketing team at Barchester Healthcare have an exciting opportunity for two Customer Experience Learning Specialists to join the team. The role involves working remotely with frequent visits to London and national travel to deliver training face-to-face. The successful candidates will be responsible for the effective delivery of learning solutions across Barchester Healthcare that drive high levels of occupancy through the conversion of those looking for a care home, and those on a current short stay to convert to permanent residency. Main duties of the job As a Customer Experience Learning Specialist, your role is the affective delivery of learning solutions across Barchester Healthcare that drive high levels of occupancy through the conversion of those looking for a care home, and those on a current short stay to convert to permanent residency. You will be responsible for understanding the current working practices and results for enquiries/sales, immersing yourself into the enquiry to admission journey. You will also be responsible for identifying key conversion points in the enquirer's journey and building training to maximize conversion rates, utilizing customer insight to direct actions. Additionally, you will support the design of structured/formal learning to deliver Occupancy Improvement and Customer Experience improvement both technical and skill-based, and work with a digital-first approach but offer a blended approach to training delivery. About us Barchester Healthcare is a leading provider of healthcare services in the UK, operating over 200 care homes and independent hospitals across the country. The company is committed to delivering high-quality care and support to its residents and patients, and is constantly seeking to improve its services through innovative approaches and the development of its staff. Details Date posted 20 June 2025 Pay scheme Other Salary £40,000 a year Contract Permanent Working pattern Full-time, Part-time Reference number 1327096756 Job locations Barchester Healthcare Cardiff CF3 2UQ Job description Job responsibilities The Customer Experience & Marketing team have an exciting opportunity for two Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a passionate and self-motivated sales individual who is keen to work in house and focus on driving the Barchester brand standards. As a Customer Experience Learning Specialist, your role is the affective delivery of learning solutions across Barchester Healthcare that drive high levels of occupancy through the conversion of those looking for a care home, and those on a current short stay to convert to permanent residency. Required skills and experience: Previous experience of working as a Learning and Development specialist, with a specialism of sales and conversion Demonstrable growth in commercial success as a result of learning interventions A sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels. Possess a full UK driving licence and have ability to undertake regular travel across the UK with possible overnight stays Have an understanding of customer experience design and change implementation Role and responsibilities: Understand the current working practices & results for enquiries/sales, immersing yourself into our enquiry to admission journey Become fully versed with elements of Customer Experience & Resident Experience including Life Enrichment and the Customer Journey, identifying missed opportunities Identify key conversion points in our enquirer's journey and build training to maximise conversion rates, utilising customer insight to direct actions. Support the design of structured/formal learning to deliver Occupancy Improvement and Customer Experience improvement both technical and skill based. Support a digital first approach but offer a blended approach to training delivery working with the operators to understand best delivery method and fit Be available to travel nationally where learning is required where face to face is the best fit Ensure you create learning environments with the right tools & systems in place for effective learning Prepare for all training to ensure the quality of the delivery is of a high standard Implement training modules into the Barchester Learning and Development platform and future HRIS including testing/pilots Ensure we have resources and material hosted in Customer Experience and Learning and Development that support current and future leaders in relation to sales and occupancy success Provide ongoing coaching support to leaders on a one-to-one basis where required Rewards package: £40,000 per annum Generous car allowance of £6.5k Annual bonus 25 days holiday plus bank holidays Life cover Access to a wide range of retail and leisure discounts at big brands and supermarket Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services 7766 Job description Job responsibilities The Customer Experience & Marketing team have an exciting opportunity for two Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a passionate and self-motivated sales individual who is keen to work in house and focus on driving the Barchester brand standards. As a Customer Experience Learning Specialist, your role is the affective delivery of learning solutions across Barchester Healthcare that drive high levels of occupancy through the conversion of those looking for a care home, and those on a current short stay to convert to permanent residency. Required skills and experience: Previous experience of working as a Learning and Development specialist, with a specialism of sales and conversion Demonstrable growth in commercial success as a result of learning interventions A sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels. Possess a full UK driving licence and have ability to undertake regular travel across the UK with possible overnight stays Have an understanding of customer experience design and change implementation Role and responsibilities: Understand the current working practices & results for enquiries/sales, immersing yourself into our enquiry to admission journey Become fully versed with elements of Customer Experience & Resident Experience including Life Enrichment and the Customer Journey, identifying missed opportunities Identify key conversion points in our enquirer's journey and build training to maximise conversion rates, utilising customer insight to direct actions. Support the design of structured/formal learning to deliver Occupancy Improvement and Customer Experience improvement both technical and skill based. Support a digital first approach but offer a blended approach to training delivery working with the operators to understand best delivery method and fit Be available to travel nationally where learning is required where face to face is the best fit Ensure you create learning environments with the right tools & systems in place for effective learning Prepare for all training to ensure the quality of the delivery is of a high standard Implement training modules into the Barchester Learning and Development platform and future HRIS including testing/pilots Ensure we have resources and material hosted in Customer Experience and Learning and Development that support current and future leaders in relation to sales and occupancy success Provide ongoing coaching support to leaders on a one-to-one basis where required Rewards package: £40,000 per annum Generous car allowance of £6.5k Annual bonus 25 days holiday plus bank holidays Life cover Access to a wide range of retail and leisure discounts at big brands and supermarket Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services 7766 Person Specification Qualifications Essential The successful candidate should have previous experience of working as a Learning and Development specialist, with a specialism of sales and conversion. They should also have demonstrable growth in commercial success as a result of learning interventions, and a sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels. Additionally, they should possess a full UK driving licence and have the ability to undertake regular travel across the UK with possible overnight stays, as well as an understanding of customer experience design and change implementation. Person Specification Qualifications Essential The successful candidate should have previous experience of working as a Learning and Development specialist, with a specialism of sales and conversion. They should also have demonstrable growth in commercial success as a result of learning interventions, and a sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels. Additionally, they should possess a full UK driving licence and have the ability to undertake regular travel across the UK with possible overnight stays, as well as an understanding of customer experience design and change implementation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Cardiff CF3 2UQ Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Cardiff CF3 2UQ Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, CF3 2UQ Cardiff, United Kingdom
  • Head of Maintenance - Care Home Full Time
    • Barchester Healthcare, E7 9HY Forest Gate, United Kingdom
    • 10K - 100K GBP
    • 3w 12h Remaining
    • Job summary As a Head of Maintenance at a Barchester care home, you'll be responsible for ensuring a clean and well-maintained environment so that residents feel at home and staff can do their jobs effectively. You'll be involved in a variety of tasks, from fixing leaky taps to gardening, and will need to work both independently and as part of a team. The wellbeing of the residents will be your top priority. Main duties of the job In this role, you'll be responsible for maintaining the care home building, gardens, and grounds to a high standard. You'll need to be comfortable working alone, leading a team, and supporting the General Manager with annual budget planning. You'll also need to liaise with contractors for jobs that fall outside of your team's expertise. The role requires hands-on maintenance experience, at least one trade skill, and the ability to undertake a wide range of maintenance tasks. You'll need to be reliable, flexible, and have a full UK driving licence, IT literacy, and GCSEs in Maths and English (or equivalent). About us Barchester Healthcare is a leading provider of care homes in the UK, with a commitment to delivering first-class care and support to its residents. The organisation has a strong focus on creating a warm and welcoming environment for both residents and staff. Details Date posted 20 June 2025 Pay scheme Other Salary £38,000 a year Contract Permanent Working pattern Full-time, Part-time Reference number 1327096900 Job locations Barchester Healthcare Forest Gate E7 9HY Job description Job responsibilities ABOUT THE ROLE As a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first-class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOU The wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands-on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first-class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOU The wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands-on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential The role requires hands-on maintenance experience, at least one trade skill, and the ability to undertake a wide range of maintenance tasks. You'll need to have a full UK driving licence, IT literacy, and GCSEs in Maths and English (or equivalent). Person Specification Qualifications Essential The role requires hands-on maintenance experience, at least one trade skill, and the ability to undertake a wide range of maintenance tasks. You'll need to have a full UK driving licence, IT literacy, and GCSEs in Maths and English (or equivalent). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Forest Gate E7 9HY Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Forest Gate E7 9HY Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, E7 9HY Forest Gate, United Kingdom
  • Multiple Sclerosis Nurse - Peterborough | North West Anglia NHS Foundation Trust Full Time
    • Peterborough, PE3 9GZ
    • 10K - 100K GBP
    • 3w 12h Remaining
    • An exciting opportunity has arisen for a trainee or experienced Multiple Sclerosis Nurse to join our existing Multidisciplinary team on an 18 month secondment. You will work within an established, motivated, friendly and supportive team to develop your skills and knowledge in order to provide professional advice and delivery of a service for patients referred to our team, whom have complex and varied needs. The successful candidate will want to make a positive impact in the lives of our MS patients and be able to deliver a high quality patient focused service within the present day NHS. Care is currently delivered in the outpatient and community settings. We reserve the right to close this advert earlier than the closing date indicated should we feel we have received sufficient applications. *** Please note we are only able to accept applications from those with a live NMC registration or UK nursing students awaiting their PIN as we are unable to support OSCE at this time*** The post holder will work with the Multiple Sclerosis specialist nurse and Consultant to develop and support our service for patients within the Northwest Anglia NHS Foundation Trust and the wider community. The Multiple Sclerosis Nurse will be required to train and gain competencies in four main areas: • Case load management • Clinical practice • Education and research which will reflect the needs of our forward-thinking clinical management teams, the National Standards and Guidance. • Maintain effective communication with patients, carers and professionals to ensure seamless service delivery. With the appropriate support and training we expect the individual to provide advice, information and support to patients, carers and staff regarding treatment. In collaboration with senior medical and nursing staff the post holder will assist in the support of research, audit and quality assurance projects. We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area. In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet. We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community. Please refer to the job description and person specification for further information regarding this post. This advert closes on Friday 4 Jul 2025. Location : Peterborough, PE3 9GZ
  • Advanced Nurse Practitioner - Paramedic - Highbridge-Burnham, Somerset Full Time
    • Highbridge Medical Centre, Pepperall Road, TA9 3YA Highbridge, Somerset, United Kingdom
    • 10K - 100K GBP
    • 3w 12h Remaining
    • Job summary Symphony Healthcare Services is seeking an experienced Enhanced Care Practitioner or Advanced Nurse Practitioner to become part of their dedicated teams at Highbridge, Burnham and Berrow surgeries. This is an opportunity to work in a collaborative, multidisciplinary environment providing high quality, patient-centred care as part of a team of health professionals and administrative staff. The role will combine assessing undifferentiated patients in both face-to-face consultations and via telephone calls, using digital platforms to triage patient requests and resolve queries from the administrative staff. We have two vacancies available with full time and part time hours available, working Monday to Friday. Working patterns (days and times) will be discussed at interview. Please note that the post is based in Highbridge Medical Centre but you will also be required to work Burnham and Berrow surgeries when required. Please consider this before applying. The annual salary for this post is £47,565 - £61,820 per annum (pro rata for part time workers) and the option to join either a NHS or NEST pension, as one of our many SHS benefits. Please see the attached links documents for more information. Main duties of the job You will be an experienced, NMC registered Nurse who, whilst acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of patient care. You will be able to demonstrate the ability to make differential diagnosis using decision making and problem solving skills whilst making professional autonomous decisions for which they are accountable. You will also possess the ability to work independently and collaboratively, as part of a multi-disciplinary team, with other health care professionals and disciplines, supporting the delivery of policy and procedures. NMC requirements for advanced practice must be met. About us Symphony Healthcare Services (SHS) was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 20 practices across Somerset providing care for 100,000 patients. Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with the backing and economies of scale from a central support team (particularly for HR, finance, corporate and strategic management matters). Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset, and we aim to be a national exemplar for primary care provision. We work closely with our practice teams to support, develop and transform patient care and working practices with innovation and technology at the heart of what we do. Symphony welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony are committed to equality of opportunity for all. Symphony offers a fantastic range of employee benefits (see attached poster), along with flexible working from day of employment and an agile approach to home / office-based working. We look forward to hearing from you. Details Date posted 23 June 2025 Pay scheme Other Salary £47,565 to £61,820 a year Starting salary will be based on previous experience Contract Permanent Working pattern Full-time Reference number E0215-ANPBOS-062025 Job locations Highbridge Medical Centre Pepperall Road Highbridge Somerset TA9 3YA Burnham Medical Centre Love Lane Burnham-on-sea Somerset TA8 1EU Job description Job responsibilities As an Advanced Nurse Practitioner: You will be an experienced nurse who, acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. You will demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills at an advanced level, for patients within the general practice. You will also will demonstrate critical thinking in the clinical decision-making process and work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures. In order to work at this level, NMC requirements for advanced practice must be met. As a Enhanced Care Practitioner: You will be an experienced paramedic acting within their professional boundary to provide care for the presenting patient. This role is expected to develop and evolve over time as the successful post holder gains experience. The primary care practitioner will work closely with our GPs to advise treatment and healthcare for patients, to include those presenting in the primary care setting and those in the community. You will attend home visits to include residential and nursing homes, where they will liaise with staff, family and other stakeholders in the production of the care plans to be shared with other providers and stakeholders. As practitioner, you will also triage acute patients presenting in the surgery environment and demonstrate safe, clinical decision-making and expert care for patients. You will work collaboratively with the multi-disciplinary team to meet the needs of our patients. Please read the attached job description (JD) carefully before applying. Job description Job responsibilities As an Advanced Nurse Practitioner: You will be an experienced nurse who, acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. You will demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills at an advanced level, for patients within the general practice. You will also will demonstrate critical thinking in the clinical decision-making process and work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures. In order to work at this level, NMC requirements for advanced practice must be met. As a Enhanced Care Practitioner: You will be an experienced paramedic acting within their professional boundary to provide care for the presenting patient. This role is expected to develop and evolve over time as the successful post holder gains experience. The primary care practitioner will work closely with our GPs to advise treatment and healthcare for patients, to include those presenting in the primary care setting and those in the community. You will attend home visits to include residential and nursing homes, where they will liaise with staff, family and other stakeholders in the production of the care plans to be shared with other providers and stakeholders. As practitioner, you will also triage acute patients presenting in the surgery environment and demonstrate safe, clinical decision-making and expert care for patients. You will work collaboratively with the multi-disciplinary team to meet the needs of our patients. Please read the attached job description (JD) carefully before applying. Person Specification Experience Essential Advanced Nurse Practitioner: Minimum 5 years post-registration experience At least 2 years recent primary / community nursing experience Nurse prescribing Nurse-led management of minor illness, minor ailments and injuries Nurse-led triage Compiling protocols and clinical guidelines Audit Research QI Enhanced Care Practitioner: Qualified paramedic or specialist paramedic registered with the HCPC A minimum of 5 years paramedic work experience Evidence of appropriate continuing professional development activity Ability to assess and manage patient risk effectively and safely Desirable Advanced Nurse Practitioner: Health-needs assessment Enhanced Care Practitioner: Diploma or Degree in a healthcare related discipline Qualifications Essential Advanced Nurse Practitioner: Registered first level nurse MSc or equivalent Independent/supplementary nurse prescribing qualification Advanced nursing specialist qualification Relevant nursing/health degree Clinical supervision training and experience Enhanced Care Practitioner: GCSE or equivalent in English and Mathematics A Level qualifications or equivalent Evidence of continual professional development. Desirable Advanced Nurse Practitioner: Mentor/teaching qualification Enhanced Care Practitioner: Evidence of continual professional development Knowledge and Skills Essential Advanced Nurse Practitioner: Advanced clinical practice skills Management of patients with long-term conditions Management of patients with complex needs Clinical examination skills Accountability of own role and other roles in a nurse-led service Local and national health policy Clinical governance issues in primary care Patient group directives and associated policy Communication skills, both written and verbal Communication of difficult messages to patients and families Negotiation and conflict management skills Change management Resource management Enhanced Care Practitioner: Excellent interpersonal and communication skills Knowledge of primary care operating environment Excellent analytical skills, including analysis of data Time management skills and the ability to prioritise workload Demonstrable commitment to and focus on quality and safety Strong IT skills Desirable Advanced Nurse Practitioner: Knowledge of public health issues Able to identify determinants on health in the area Knowledge of public health issues in the area Enhanced Care Practitioner: Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working Understanding of the South Somerset Symphony Programme and New Models of Care Understanding of the NHS GP Contract Use of EMIS searches and protocols Able to multi-task and cope with an unpredictable work pattern Person Specification Experience Essential Advanced Nurse Practitioner: Minimum 5 years post-registration experience At least 2 years recent primary / community nursing experience Nurse prescribing Nurse-led management of minor illness, minor ailments and injuries Nurse-led triage Compiling protocols and clinical guidelines Audit Research QI Enhanced Care Practitioner: Qualified paramedic or specialist paramedic registered with the HCPC A minimum of 5 years paramedic work experience Evidence of appropriate continuing professional development activity Ability to assess and manage patient risk effectively and safely Desirable Advanced Nurse Practitioner: Health-needs assessment Enhanced Care Practitioner: Diploma or Degree in a healthcare related discipline Qualifications Essential Advanced Nurse Practitioner: Registered first level nurse MSc or equivalent Independent/supplementary nurse prescribing qualification Advanced nursing specialist qualification Relevant nursing/health degree Clinical supervision training and experience Enhanced Care Practitioner: GCSE or equivalent in English and Mathematics A Level qualifications or equivalent Evidence of continual professional development. Desirable Advanced Nurse Practitioner: Mentor/teaching qualification Enhanced Care Practitioner: Evidence of continual professional development Knowledge and Skills Essential Advanced Nurse Practitioner: Advanced clinical practice skills Management of patients with long-term conditions Management of patients with complex needs Clinical examination skills Accountability of own role and other roles in a nurse-led service Local and national health policy Clinical governance issues in primary care Patient group directives and associated policy Communication skills, both written and verbal Communication of difficult messages to patients and families Negotiation and conflict management skills Change management Resource management Enhanced Care Practitioner: Excellent interpersonal and communication skills Knowledge of primary care operating environment Excellent analytical skills, including analysis of data Time management skills and the ability to prioritise workload Demonstrable commitment to and focus on quality and safety Strong IT skills Desirable Advanced Nurse Practitioner: Knowledge of public health issues Able to identify determinants on health in the area Knowledge of public health issues in the area Enhanced Care Practitioner: Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working Understanding of the South Somerset Symphony Programme and New Models of Care Understanding of the NHS GP Contract Use of EMIS searches and protocols Able to multi-task and cope with an unpredictable work pattern Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Symphony Healthcare Services Limited Address Highbridge Medical Centre Pepperall Road Highbridge Somerset TA9 3YA Employer's website https://www.symphonyhealthcareservices.com/ (Opens in a new tab) Employer details Employer name Symphony Healthcare Services Limited Address Highbridge Medical Centre Pepperall Road Highbridge Somerset TA9 3YA Employer's website https://www.symphonyhealthcareservices.com/ (Opens in a new tab). Location : Highbridge Medical Centre, Pepperall Road, TA9 3YA Highbridge, Somerset, United Kingdom
  • 7105 - Case Administrator - London Service Centre (Based in Norwich) Full Time
    • Norwich, Norfolk
    • 24K - 25K GBP
    • 3w 12h Remaining
    • We are looking to expand the talent within the Administration Service Centre based in the heart of Norwich. We currently have multiple opportunities available within our probation helpdesk and administration teams, supporting the London region. What can you expect working in the Service Centre? You could be taking calls from People on Probation, Solicitors, Court Staff, and other third parties. Or supporting a variety of administration needs including enforcement letters and operational administration to name a few. The role of a Case Administrator is vital, the work we do safeguards those in contact with London Probation Services and the community. Our staff are provided with in-depth training to support them and help them excel in their roles. This is a varied role where quality and attention to detail are paramount, along with resilience and being a great team player! You will benefit from the facilities based in our city centre office close to the Cathedral, access to employee Networks, an extensive range of training and development opportunities, a competitive Local Government Pension Scheme, 25 days of annual leave increasing by 1 day every year to a maximum of 30 days and 8 days public holidays. If you are looking for a varied role, making an essential difference to the Probation Service, this could be the role for you Case Administrators play a vital support role in probation teams, helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. If you are successful in the recruitment process and join the Probation Service, your starting salary will be £23,583. Overview of the job This is an administrative job within the Probation Service. Summary The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. This role may involve some out of hours work. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: • Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. • Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. • Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. • Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. • Provide cover for an effective and efficient reception and telephone enquiry service. • Act as single point of contact within unit for specialist area of work as required. • Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. • Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. • Carry out enforcement administration as required. • Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. • Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. • Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. • Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. • Undertake specific Visor administration tasks in accordance with the procedures. • Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. • Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. • Provide cover within the unit and to other units within the LDU and Division as appropriate. • Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. • Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. • To work within the aims and values of PS and HMPPS. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.. Location : Norwich, Norfolk
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