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  • Lead Fraud Specialist Full Time
    • Stella House, Goldcrest Way, Newburn Riverside, NE15 8NY Newcastle upon Tyne, United Kingdom
    • 10K - 100K GBP
    • 5d 8h Remaining
    • Job summary The NHSBSA plays an important role in tackling fraud and error across the wider NHS and have the potential to do more to reduce opportunities for fraud and loss. We are seeking an experienced and motivated Lead Fraud Specialist to join our dedicated Loss and Fraud Prevention Team. This is a key role that combines operational counter fraud delivery with strategic input, ensuring the organisation meets its obligations under the Mandatory Government Functional Standards GovS 013: Counter Fraud. The successful candidate will lead on the design, implementation, and assurance of robust counter fraud controls to prevent, detect, and respond to fraud, bribery, corruption, and economic crime affecting the organisation and the wider NHS. This is a fantastic opportunity for a counter fraud professional who wants to take a leadership role in shaping how the NHS responds to the ever-evolving threat of economic crime. What do we offer? o Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require ito 27 days leave (increasing with length of service) plus 8 bank holidayso Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Lead the delivery of the organisation's annual Action Plan and Outcome Based Metrics activity, ensuring compliance with GovS: 013 Counter Fraud. Conduct, oversee and manage complex fraud investigations in accordance with legal and procedural frameworks (e.g. PACE, CPIA). Develop and maintain a comprehensive Fraud Risk Assessments (FRAs) plan and ensure fraud risks are embedded into the organisation's risk management processes. Provide expert advice to corporate services and operational services on fraud risk mitigation and control development. Produce high-quality reports and briefings to senior management, Audit Committee, and external regulators. Build awareness through training, campaigns, and staff engagement, promoting a strong counter fraud culture. Liaise with the colleagues from Public Sector Fraud Authority (PSFA), Department of Health and Social Care (DHSC), NHS Counter Fraud Authority (CFA), police, and other enforcement or regulatory bodies as appropriate. Full line management responsibilities for members of the NHSBSA Loss and Fraud Prevention Team (LFP). About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Details Date posted 11 July 2025 Pay scheme Agenda for change Band Band 8a Salary £55,690 to £62,682 a year Contract Permanent Working pattern Full-time Reference number 914-BSA7322443 Job locations Stella House Goldcrest Way, Newburn Riverside Newcastle upon Tyne NE15 8NY Job description Job responsibilities In this role, you are accountable for 1. Reactive bribery, fraud and corruption activities including monitoring progress of referrals on NHS Counter Fraud Authority (CFA) case management. Ensure all case management systems are fully utilised by the LFP team, ensuring that case details and management statistics are maintained to enable accurate reporting to auditable standards. 2. Ensuring proactive fraud, loss, bribery, and corruption activities are completed to ensure compliance with Gov13. 3. Ensuring information and intelligence received by the LFP Team from internal and external sources is handled appropriately to ensure that the content, where relevant is circulated to improve processes across the NHSBSA. 4. Establishing and maintaining effective liaison with stakeholders, including Department of Health & Social Care (DHSC) Anti-Fraud Unit (AFU), NHS England, Public Sector Fraud Authority (PSFA), NHSCFA, investigative bodies across both the public and private sectors, and professional and specialist bodies. 5. Supporting the Counter Fraud Manager in producing the NHSBSA LFP Annual Workplan. Assist in delivering activities and monitoring delivery of the workplan including providing updates to Senior Managers. 6. Supporting the Counter Fraud Manager in producing the NHSBSA Operational Control Framework, this includes identifying activities, monitoring progress and ensuring overall delivery of the Framework. 7. Create and deliver a range of presentations to staff and external audiences covering several areas such as fraud and bribery awareness including emerging risks and the progress of the LFP strategic objectives, framework and workplan. 8. Complete Fraud Risk Assessments (FRAs) as per the guidance to ensure risks are identified, controls monitored and measured to assess effectiveness and score the risk. Identify new controls and measure the benefits of these controls. 9. Complete due diligence for on services being onboard, ensuring fraud and loss prevention is embedded in processes and systems. Where prevention cannot be implemented then identify reporting and other detection controls so system weaknesses are identified at the earliest opportunity. 10. To lead on serious organised crime and complex criminal investigations ensuring they are investigated within operational and legislative guidelines undertaking the following activities: Analyse possible avenues and methods of investigation to obtain evidence through various relevant means. Use in-depth knowledge and experience of the processes and systems across the NHS to determine where relevant evidence can be found Analyse and understand the financial, accounting, payment, and organisational factors in that part of the NHS relevant to the type and location of the fraud committed. Convert technical information into plain English, suitable for presentation at Court. Establish contact with interview and take statements from relevant witnesses including expert witnesses, displaying the knowledge and application of effective interviewing techniques to deal with hostile, uncooperative or reluctant witnesses Prepare and present briefings to staff and police in relation to arrests, searches, and interviews with suspects. Manage, co-ordinate and participate in operations involving searches and arrests with other agencies. Actively assist police and other agencies in arrest and search procedures, providing expert professional advice where required, all in accordance with current legislation. Where evidence has been passed to the FS following such procedures, or otherwise obtained during an investigation, ensure that the integrity of the evidence is maintained in accordance with NHSCFA policy. Plan and conduct taped interviews with suspects either at police stations or NHS premises in accordance with the Police and Criminal Evidence Act (1984). Maintain investigation files and evidence with due regard to the Criminal Procedures Investigation Act (CPIA) 1996, including management and disclosure of unused material in accordance with the act. Construct prosecution files. Provide advice to Corporate HR and managers on disciplinary, civil and criminal actions to be considered. Manage and prioritise own caseload, adhering to non-negotiable deadlines imposed by courts and police. Provide continuous support, advice, and guidance, and manage the expectations of, witnesses and victims including NHS staff, patients, and healthcare professionals, from the time of initial contact until after the conclusion of an investigation including any court process. 11. Prepare cases for criminal, civil and disciplinary consideration in all cases where evidence of fraud is established. 12. Attend criminal and civil courts, disciplinary hearings of NHS or other employers and professional and regulatory bodies, as and when required, in the capacity of witness and / or case officer to give evidence competently, including in cross examination. Provide guidance, advice and instructions to Counsel and other legal professionals before and during criminal and civil proceedings. 13. Point of contact with NHSCFA for all aspects of investigative and intelligence sharing. This includes reviewing CLUE cases and distributing intelligence both internally and externally. 14. Ensure investigations are assessed and progressed in a timely manner by all members of the NHSBSA LFP Team, escalating any concerns to the Counter Fraud Manager. 15. Provide quarterly reporting on referrals to the Counter Fraud Manager. 16. Appropriate use, maintenance, and security of NHSBSA premises, assets, evidence, exhibits and equipment. Always ensure the integrity and continuity of evidence. 17. Responsible for managing staff within the LFP Team, this included completing regular one to ones, setting objectives and agreeing Personal Development Plans (PDPs). 18. Analyse financial, payment and other systems and regulations within the NHSBSA to identify system weaknesses that have allowed fraud to be perpetrated. Use expertise gained to comment on and propose strategies to impact on fraud in own area of work and across the wider NHS. Such strategies may include the redesign and implementation of policy, procedures, and legislation. 19. Undertake duties with due regard to patient care and safety, particularly in terms of clinical circumstance, sensitivity, and confidentiality, in accordance with Data Protection legislation and the NHS Confidentiality Code of Practice. 20. Maintain an up to date working knowledge of all relevant and appropriate legislation, standards, and procedures, including NHS structure, policy, detection, and investigative methods. 21. Maintain a good knowledge of available Information Technology and how it can best be used in the detection and investigation of fraud and to present data in a clear and appropriate format, often reflecting specific requirements. 22. Prepare and present reports, submissions and other documents as required. Provide clear, complete, and accurate information for the purpose of press and publicity, Parliamentary Questions, internal and external senior management, professionals, and professional bodies 23. Promote and contribute to the development of policies, practices, and procedures for NHSBSA and more widely across the NHS. 24. Authorise expenses, overtime, and Purchase Orders to the value of £10,000. 25. Assist Counter Fraud Manager in Business Planning and monitoring the LFP Teams annual budget. 26. Work outside normal office hours when required, which will occasionally necessitate extended hours and possibly weekends. Travel and overnight absence from home when required, often at short notice. A recognition of the potential need to work away from base for longer periods of time subject to operational demands. 27. Participate in National Proactive Exercises: devising appropriate methodology, planning, and executing exercises. 28. To work in circumstances that are potentially hazardous and where there is potential to encounter hostile situations. 29. Deputise for the Counter Fraud Manager at meetings and manage the LFP Team in their absence. Job description Job responsibilities In this role, you are accountable for 1. Reactive bribery, fraud and corruption activities including monitoring progress of referrals on NHS Counter Fraud Authority (CFA) case management. Ensure all case management systems are fully utilised by the LFP team, ensuring that case details and management statistics are maintained to enable accurate reporting to auditable standards. 2. Ensuring proactive fraud, loss, bribery, and corruption activities are completed to ensure compliance with Gov13. 3. Ensuring information and intelligence received by the LFP Team from internal and external sources is handled appropriately to ensure that the content, where relevant is circulated to improve processes across the NHSBSA. 4. Establishing and maintaining effective liaison with stakeholders, including Department of Health & Social Care (DHSC) Anti-Fraud Unit (AFU), NHS England, Public Sector Fraud Authority (PSFA), NHSCFA, investigative bodies across both the public and private sectors, and professional and specialist bodies. 5. Supporting the Counter Fraud Manager in producing the NHSBSA LFP Annual Workplan. Assist in delivering activities and monitoring delivery of the workplan including providing updates to Senior Managers. 6. Supporting the Counter Fraud Manager in producing the NHSBSA Operational Control Framework, this includes identifying activities, monitoring progress and ensuring overall delivery of the Framework. 7. Create and deliver a range of presentations to staff and external audiences covering several areas such as fraud and bribery awareness including emerging risks and the progress of the LFP strategic objectives, framework and workplan. 8. Complete Fraud Risk Assessments (FRAs) as per the guidance to ensure risks are identified, controls monitored and measured to assess effectiveness and score the risk. Identify new controls and measure the benefits of these controls. 9. Complete due diligence for on services being onboard, ensuring fraud and loss prevention is embedded in processes and systems. Where prevention cannot be implemented then identify reporting and other detection controls so system weaknesses are identified at the earliest opportunity. 10. To lead on serious organised crime and complex criminal investigations ensuring they are investigated within operational and legislative guidelines undertaking the following activities: Analyse possible avenues and methods of investigation to obtain evidence through various relevant means. Use in-depth knowledge and experience of the processes and systems across the NHS to determine where relevant evidence can be found Analyse and understand the financial, accounting, payment, and organisational factors in that part of the NHS relevant to the type and location of the fraud committed. Convert technical information into plain English, suitable for presentation at Court. Establish contact with interview and take statements from relevant witnesses including expert witnesses, displaying the knowledge and application of effective interviewing techniques to deal with hostile, uncooperative or reluctant witnesses Prepare and present briefings to staff and police in relation to arrests, searches, and interviews with suspects. Manage, co-ordinate and participate in operations involving searches and arrests with other agencies. Actively assist police and other agencies in arrest and search procedures, providing expert professional advice where required, all in accordance with current legislation. Where evidence has been passed to the FS following such procedures, or otherwise obtained during an investigation, ensure that the integrity of the evidence is maintained in accordance with NHSCFA policy. Plan and conduct taped interviews with suspects either at police stations or NHS premises in accordance with the Police and Criminal Evidence Act (1984). Maintain investigation files and evidence with due regard to the Criminal Procedures Investigation Act (CPIA) 1996, including management and disclosure of unused material in accordance with the act. Construct prosecution files. Provide advice to Corporate HR and managers on disciplinary, civil and criminal actions to be considered. Manage and prioritise own caseload, adhering to non-negotiable deadlines imposed by courts and police. Provide continuous support, advice, and guidance, and manage the expectations of, witnesses and victims including NHS staff, patients, and healthcare professionals, from the time of initial contact until after the conclusion of an investigation including any court process. 11. Prepare cases for criminal, civil and disciplinary consideration in all cases where evidence of fraud is established. 12. Attend criminal and civil courts, disciplinary hearings of NHS or other employers and professional and regulatory bodies, as and when required, in the capacity of witness and / or case officer to give evidence competently, including in cross examination. Provide guidance, advice and instructions to Counsel and other legal professionals before and during criminal and civil proceedings. 13. Point of contact with NHSCFA for all aspects of investigative and intelligence sharing. This includes reviewing CLUE cases and distributing intelligence both internally and externally. 14. Ensure investigations are assessed and progressed in a timely manner by all members of the NHSBSA LFP Team, escalating any concerns to the Counter Fraud Manager. 15. Provide quarterly reporting on referrals to the Counter Fraud Manager. 16. Appropriate use, maintenance, and security of NHSBSA premises, assets, evidence, exhibits and equipment. Always ensure the integrity and continuity of evidence. 17. Responsible for managing staff within the LFP Team, this included completing regular one to ones, setting objectives and agreeing Personal Development Plans (PDPs). 18. Analyse financial, payment and other systems and regulations within the NHSBSA to identify system weaknesses that have allowed fraud to be perpetrated. Use expertise gained to comment on and propose strategies to impact on fraud in own area of work and across the wider NHS. Such strategies may include the redesign and implementation of policy, procedures, and legislation. 19. Undertake duties with due regard to patient care and safety, particularly in terms of clinical circumstance, sensitivity, and confidentiality, in accordance with Data Protection legislation and the NHS Confidentiality Code of Practice. 20. Maintain an up to date working knowledge of all relevant and appropriate legislation, standards, and procedures, including NHS structure, policy, detection, and investigative methods. 21. Maintain a good knowledge of available Information Technology and how it can best be used in the detection and investigation of fraud and to present data in a clear and appropriate format, often reflecting specific requirements. 22. Prepare and present reports, submissions and other documents as required. Provide clear, complete, and accurate information for the purpose of press and publicity, Parliamentary Questions, internal and external senior management, professionals, and professional bodies 23. Promote and contribute to the development of policies, practices, and procedures for NHSBSA and more widely across the NHS. 24. Authorise expenses, overtime, and Purchase Orders to the value of £10,000. 25. Assist Counter Fraud Manager in Business Planning and monitoring the LFP Teams annual budget. 26. Work outside normal office hours when required, which will occasionally necessitate extended hours and possibly weekends. Travel and overnight absence from home when required, often at short notice. A recognition of the potential need to work away from base for longer periods of time subject to operational demands. 27. Participate in National Proactive Exercises: devising appropriate methodology, planning, and executing exercises. 28. To work in circumstances that are potentially hazardous and where there is potential to encounter hostile situations. 29. Deputise for the Counter Fraud Manager at meetings and manage the LFP Team in their absence. Person Specification Personal Qualities, Knowledge and Skills Essential Ability to prioritise work for self and staff Able to work independently or as part of a team Ability to manage and analyse large amounts of data, draw sound conclusions and present findings in an easily understood format Demonstrate excellent written and oral communication skills and be able to communicate complex information persuasively, both orally and in writing, with people at all levels and across professions. IT literacy with knowledge of generic software packages. Demonstrable understanding and track record in promoting equal opportunities and diversity. Can demonstrate excellent communication and interpersonal skills. Considerable personal initiative with the ability to work independently, lead and work as part of a team. Demonstrable ability to tackle a number of diverse tasks and be able to prioritise and manage work accordingly whilst working to tight deadlines. Desirable Ability to lead by example. Ability to manage adversity and challenging situations Self-motivated and have an energetic approach. Experience Essential Have practical experience of successfully investigating fraud and be able to demonstrate a proven track record of applying criminal and civil sanctions in relation to fraud offences in a multi-agency environment. Have an understanding of the practical application of all relevant legislation in relation to the investigation and prosecution of suspected fraud and corruption offences. Experience of designing and delivering workplans, action plans and frameworks. Experience of liaising closely with outside agencies within regulatory frameworks to combat fraud and corruption. Experience of managing a team with the ability to coordinate delegate and develop others effectively. Experience of collating and presenting detailed performance statistics for management. A proven ability to manage and motivate teams in a specialist environment especially where staff have some degree of autonomy from their normal place of work. Can demonstrate strong mentoring and coaching skills. Be able to demonstrate a comprehensive knowledge of investigative procedures with an up-to-date knowledge of systems and processes. Can demonstrate a clear analytical approach to both investigative work and the development and support of anti-fraud work in the NHS. Desirable Experience of using IT as an investigative tool to counter fraud and corruption Has a full understanding of the judicial process. Practical experience of successfully investigating NHS fraud, bribery and corruption allegations Qualifications Essential Hold Accredited Counter Fraud Specialist (ACFS) or similar qualification, or be bale to demonstrate equivalent experience. Educated to degree level of equivalent in a relevant field or similar relevant experience. A current full driving licence Desirable Post graduate level or equivalent, in a related field, or be able to demonstrate equivalent experience. Person Specification Personal Qualities, Knowledge and Skills Essential Ability to prioritise work for self and staff Able to work independently or as part of a team Ability to manage and analyse large amounts of data, draw sound conclusions and present findings in an easily understood format Demonstrate excellent written and oral communication skills and be able to communicate complex information persuasively, both orally and in writing, with people at all levels and across professions. IT literacy with knowledge of generic software packages. Demonstrable understanding and track record in promoting equal opportunities and diversity. Can demonstrate excellent communication and interpersonal skills. Considerable personal initiative with the ability to work independently, lead and work as part of a team. Demonstrable ability to tackle a number of diverse tasks and be able to prioritise and manage work accordingly whilst working to tight deadlines. Desirable Ability to lead by example. Ability to manage adversity and challenging situations Self-motivated and have an energetic approach. Experience Essential Have practical experience of successfully investigating fraud and be able to demonstrate a proven track record of applying criminal and civil sanctions in relation to fraud offences in a multi-agency environment. Have an understanding of the practical application of all relevant legislation in relation to the investigation and prosecution of suspected fraud and corruption offences. Experience of designing and delivering workplans, action plans and frameworks. Experience of liaising closely with outside agencies within regulatory frameworks to combat fraud and corruption. Experience of managing a team with the ability to coordinate delegate and develop others effectively. Experience of collating and presenting detailed performance statistics for management. A proven ability to manage and motivate teams in a specialist environment especially where staff have some degree of autonomy from their normal place of work. Can demonstrate strong mentoring and coaching skills. Be able to demonstrate a comprehensive knowledge of investigative procedures with an up-to-date knowledge of systems and processes. Can demonstrate a clear analytical approach to both investigative work and the development and support of anti-fraud work in the NHS. Desirable Experience of using IT as an investigative tool to counter fraud and corruption Has a full understanding of the judicial process. Practical experience of successfully investigating NHS fraud, bribery and corruption allegations Qualifications Essential Hold Accredited Counter Fraud Specialist (ACFS) or similar qualification, or be bale to demonstrate equivalent experience. Educated to degree level of equivalent in a relevant field or similar relevant experience. A current full driving licence Desirable Post graduate level or equivalent, in a related field, or be able to demonstrate equivalent experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest Way, Newburn Riverside Newcastle upon Tyne NE15 8NY Employer's website https://careers.nhsbsa.nhs.uk/ (Opens in a new tab) Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest Way, Newburn Riverside Newcastle upon Tyne NE15 8NY Employer's website https://careers.nhsbsa.nhs.uk/ (Opens in a new tab). Location : Stella House, Goldcrest Way, Newburn Riverside, NE15 8NY Newcastle upon Tyne, United Kingdom
  • Social Worker Full Time
    • Birmingham, United Kingdom
    • 10K - 100K GBP
    • 5d 8h Remaining
    • An exciting opportunity has arisen for an experienced post-ASYE Social worker to join our friendly, supportive team, working within inpatient mental health services. Location: Stirchley, Birmingham Salary: From £38,077 (Depending on experience) Schedule: Full time, 37.5 per week, Monday - Friday (permanent) The Charity St Andrew's Healthcare is a charity providing specialist mental healthcare services. We work in partnership with a number of NHS, voluntary, educational and research organisations to deliver a range of specialist inpatient and community mental healthcare services, education and research that helps to improve the lives of people with complex mental health needs. St Andrew's Birmingham is a 125 bedded adult mental healthcare facility comprising of eight wards that cover medium and low security for both Men and Women. Located in Stirchley, a vibrant area in South Birmingham, easily accessible by road networks and public transport in walking distance to Kings Heath and multiple green spaces. The Role We are looking for an enthusiastic, knowledgeable and experienced qualified Social Worker to join our friendly team. You will work closely within a team of Social Worker's and Social Care Assistants, as well as a wider multi-disciplinary team, developing relationships with patient's and their loved ones to support their social care needs. You will require a good understanding of risk management, safeguarding procedures and discharge planning (section 117 aftercare). Knowledge of the Mental Health Act 1983/2007 and Care Programme Approach is essential. You will be confident in writing formal reports and presenting evidence to Mental Health Act Tribunals and other formal meetings. The successful candidate will be a key member of the multi-disciplinary team and have good communication and interpersonal skills with the ability to develop working relationships with other external agencies to provide holistic care. There is an expectation that the post holder will seek to develop their skills within this specialist area. As a Social Worker at St Andrews Healthcare, your responsibilities will include, though are not limited to: Direct 1:1 work with patients for assessment and advocating of social care needs Working with carers and family members including direct contact, home assessments, and child assessments Promoting safety under Safeguarding Vulnerable Adult procedures Preparation and presentation of Mental Health Review Tribunal reports and other clinical reports for various audiences Liaison with Community Mental Health Teams and the Local Authority to support section 117 discharge planning Proactively contributing to multi-disciplinary team meetings and discussions About you You must be a qualified post-ASYE Social Worker, registered with Social Work England. There will be opportunities for a range of training experiences to ensure re-registration; both internally and through external providers. You will receive monthly clinical supervision and reflection to support your development. Knowledge of Mental Health Legislation including the Care Programme Approach is essential. Rewards We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave (plus bank holidays), increasing after 5 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications. Our patients and your colleagues will expect you to live the St Andrew's CARE values of Compassion, Accountability, Respect and Excellence every single day. St Andrew's Healthcare. Location : Birmingham, United Kingdom
  • supported living manager Full Time
    • Doncaster
    • 10K - 100K GBP
    • 1d 8h Remaining
    • Manager Work with Walsingham and make a real difference to people's lives Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with. As a valued member of our team, each of us is there to help deliver the quality-of-life people with disabilities deserve. By doing so, we will be supporting our service users to reach their full potential. As a Manager you will help to ensure that Walsingham Support's care is of high quality and person-centred and you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle. Managers in our services ensure a high quality and well maintained environment for those we support. Each team is expected to work from a care plan, providing help with day to day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities. Our Interview Process Transparency & Support We believe in creating an accessible and fair recruitment process. That's why, as part of your interview preparation, we will provide the interview questions in advance . We want you to feel confident and ready to showcase your skills and passion. We really care about our staff and offer a wide range of benefits to each Manager: Favourable working hours, including part-time roles and bank positions. 28 days annual leave (20 days leave 8 days bank holidays), rising up to 38 days depending on length of service. Double pay if you work on bank holidays. Paid Enhanced DBS Pension scheme contributions. We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer Life assurance equal to three times your salary. Bereavement helpline. Employee Assistance Programme supplied by HealthAssured Walsingham Rewards Scheme with extensive discounts on everyday items. Exceptional training and continuing professional development opportunities. Long service awards. Recommend a friend bonus of £250. Access to Blue Light Card savings This is a wonderfully varied role where you will build genuine relationships with the people you care for and your staff team. Manager As a Manager, you will be responsible for the overall management and operation of our supported living services. You will ensure that high-quality care is provided to our residents in a person-centered and holistic manner. Your role will involve: Leading, managing, and developing a team of support staff. Ensuring compliance with all relevant regulations, standards, and best practices. Overseeing care plans and risk assessments to meet the individual needs of each resident. Building strong relationships with residents, their families, and other stakeholders. Managing budgets and resources efficiently. Promoting a positive and inclusive environment that respects diversity and individual choice. Manager Key Responsibilities Leadership & Management: Provide strong leadership to your team, ensuring staff are well-supported and motivated. Conduct regular supervisions, appraisals, and training sessions. Quality Assurance: Maintain high standards of care, ensuring services comply with CQC regulations and other relevant frameworks. Person-Centered Care: Develop and implement personalized care plans that reflect the individual needs, preferences, and goals of each resident. Communication: Foster effective communication within the team, with residents, families, and external professionals. Safeguarding: Ensure the safety and wellbeing of all residents, implementing safeguarding policies and procedures effectively. Financial Management: Oversee the financial aspects of the service, including budgeting, invoicing, and resource allocation. Manager Qualifications & Experience Essential: A minimum of 1 years experience in a similar role within social care. A relevant qualification in Health & Social Care. Strong leadership and management skills. Excellent understanding of autism, mental health issues, and learning disabilities. Proven ability to manage budgets and resources effectively. Strong communication and interpersonal skills. Commitment to promoting equality, diversity, and inclusion. Desirable: Previous experience in a supported living environment. Knowledge of CQC standards and regulations. Experience in staff training and development. THE BENEFITS OF WORKING FOR A CHARITY Working for a charity can offer a range of unique benefits compared to working for a commercial business. If it is your first time applying for a job at a charity organisation below are some of the notable differences between us and a commercial, corporate organisation: Sense of Purpose: Many people find working for a charity to be more personally fulfilling because they contribute to a cause or mission that aligns with their values. The sense of purpose derived from making a positive impact on society can be a powerful motivator. Social Impact: Charities typically focus on addressing social issues, whether it's healthcare, education, poverty, or the environment. Working for a charity allows employees to be part of efforts to create positive social change and improve the lives of others. Diverse and Inclusive Environment: Charities often have a strong commitment to diversity and inclusion, reflecting the diverse communities they serve. Employees may find themselves working alongside people with varied backgrounds and perspectives. Skill Development: Working for a charity may provide opportunities for employees to develop a wide range of skills. With limited resources, employees often take on multiple roles and responsibilities, allowing for skill diversification and professional growth. Community Engagement: Charities are usually deeply connected to the communities they serve. Employees may have the chance to engage directly with beneficiaries, volunteers, and community partners, fostering a strong sense of community and interconnectedness. Flexibility and Passion-Driven Work: While this may not be universally true, some charities offer a more flexible work environment, recognising the passion and commitment of their employees. This can lead to increased job satisfaction and work-life balance. Positive Workplace Culture: Charities often foster a positive and collaborative workplace culture where employees share a common goal and work together to achieve it. This sense of camaraderie can contribute to a supportive and encouraging work environment. You are not making money for a board of Directors: At Walsingham, any surplus funds generated by the charity goes back into the care of the service users not pay bonuses to directors. Job Stability: According to Tori Utley's article for Forbes magazine in 2016, charities are less likely to take risks when expanding, so are less likely to suffer financially compared to companies that focus purely on profit. Many non-profit organisations do not have private owners, and they do not issue stock or pay dividends as rewards.. Location : Doncaster
  • Housekeeper | The Royal Marsden NHS Foundation Trust Full Time
    • Sutton, SM2 5PT
    • 10K - 100K GBP
    • 5d 8h Remaining
    • The Royal Marsden NHS Foundation Trust is a centre of excellence for research, development, education and care in the treatment of cancer. The opportunity has arisen for an enthusiastic Housekeeper to work as an integral part of the team ensuring a clean, safe and comfortable environment on the Bud Flanagan West Ward. They will work closely with cleaning services, nurses and HCAs to promote infection control and safety within the unit, maintaining the quality of standards expected within the Royal Marsden. The Ward Housekeeper will work as an integral part of the ward team. They will be responsible for the co-ordination of all patient facilities/services in the ward area and for ensuring a clean, safe and comfortable environment. The main elements of this role are ensuring the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patient needs, as determined by the ward sister/charge nurse. The postholder will be required to work closely with contractors and support services departments. They will monitor quality standards and rectify deficiencies. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information on this role, please see the attached detailed Job Description and Person Specification: • To receive, welcome and guide visitors on arrival to the ward, liasing with other staff as appropriate. • To maintain and update paper-based records and information as required, e.g. menus, requisition books. • To respond to requests for general information. • To receive and pass on information to others, maintaining confidentiality. This advert closes on Friday 25 Jul 2025. Location : Sutton, SM2 5PT
  • Wellbeing Worker - Early Help - Fixed Term Full Time
    • Bridgend, Wales, United Kingdom
    • 10K - 100K GBP
    • 5d 8h Remaining
    • 37 hours per week Fixed Term up to 31 March 2026 Wellbeing Workers form part of a multi professional locality team of frontline workers related to early intervention / prevention. They provide support to vulnerable children and their families / carers to improve their wellbeing and resilience in order to maximise their life chances and reach their full potential. We are looking for an energetic, motivated individual with excellent organisational and interpersonal skills. The ideal candidate will have successful experience of working with children, families and have experience of working in a multi-agency environment. For an informal discussion about the roles, please contact Emma Davies, Early Intervention Locality Manager, West Hub on 01656 642744 The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. An Enhanced with Childrens Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post. A valid driving licence is requirement for this post. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 23 July 2025 Shortlisting Date: 24 July 2025 Interview Date: 31 July 2025 Bridgend County Borough Council. Location : Bridgend, Wales, United Kingdom
  • Financial Planning & Reporting Accountant | Leeds, UK Full Time
    • Leeds, United Kingdom
    • 10K - 100K GBP
    • 5d 8h Remaining
    • Financial Planning & Reporting Accountant Are you currently working in practice and looking for that first move into industry? Or have just completed your professional qualification and looking for your next step? We have an opportunity for a Financial Planning and Reporting Accountant to join our team so this could be the role for you! You'll be our subject matter expert working within a team of finance professionals to deliver relevant, reliable and robust financial management information in relation to forecasting and reporting. You'll be aligned to the Mortgage side of the business which links very closely to our strategic priorities here at YBS. This is a hybrid role with a mix of working from home and one day a week in our central Leeds office. About the role As Financial Reporting and Planning Accountant , you'll have a great ability to analyse numbers and financial models to tell the story of what is happening across the organisation. You will carry out monthly management reporting and quarterly reforecasting activities, reviewing how each element of the business is performing and making recommendations to gain the best financial outcome. You will - • Source, analyse and consolidate financial information to the relevant senior management and governance committees • Develop and manage key relationships with both internal and external customers, ensuring clear communication. • Own the month-end reporting process, support the annual plan and quarterly forecasts for the mortgage business area • Manage the development and maintenance of effective and efficient processes and systems. Drive innovation through the identification and implementation of opportunities to streamline and automate processes About you With an Accounting qualification (CIMA/ ACCA/ ACA) or equivalent, and some experience of income reporting, planning and forecasting, you'll have - • Excellent communication and relationship building skills with the ability to converse effectively with senior stakeholders • A continuous improvement mindset, always looking for ways we can improve our processes, with the ability to identify and address key risks/ implications • Ability to review, manage and develop new financial and analytical models • Knowledge of management and financial accounting principles and be well-versed in approaches and techniques • Some experience of working with mortgages or savings from a finance perspective, however this is not essential About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this. Development. We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity. We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. About our Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: • Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. • Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). • Pension. We know how important it is to save towards the future, that's why we'll contribute up 11% into your YBS pension. • Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. • My Benefits. When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts. Ready to apply? If you're excited about this role and want to be part of the YBS team, apply now to send us your application. Want more information? If you have any questions about this role, please contact Mike Peel on careers@ybs.co.uk. Location : Leeds, United Kingdom
  • International PR Manager - Law Firm | London, UK Full Time
    • London, United Kingdom
    • 10K - 100K GBP
    • 5d 8h Remaining
    • International PR Manager - Law Firm Morgan McKinley are working in partnership with a prestigious International law firm that is seeking to appoint a highly skilled International PR Manager into a newly created role within their growing Communications function. This is an exciting opportunity to shape and drive the PR strategy across key global markets including the UK, continental Europe, and Asia. The firm has an outstanding reputation for its legal expertise and market-leading client service, and this role plays a crucial part in enhancing and protecting its profile across international jurisdictions. About the Role: This is a strategic and hands-on PR role where you'll work closely with senior stakeholders, regional marketing teams, and external agencies to lead PR activity across several key markets. The successful candidate will develop and implement a cohesive media and communications strategy aligned to the firm's broader business objectives. Key responsibilities include: • Designing and executing PR strategies for international markets - with a focus on the UK, Europe, and Asia. • Building and maintaining strong relationships with legal, business and trade media across multiple jurisdictions. • Supporting partners and practice groups with profile-raising campaigns and media engagement. • Leading on international press releases, media briefings, thought leadership placement and reputational issues. • Collaborating with marketing and BD teams to ensure alignment of messaging and content globally. • Monitoring media coverage and reporting on outcomes and impact. Successful candidates will have; This role would suit a proactive, commercially aware PR professional who has a strong understanding of the legal sector and thrives in a collaborative, international environment. You'll need to demonstrate: • Solid PR experience within a legal, professional services, or complex B2B environment. • Fluency in another language - French, German, Italian, Cantonese OR Mandarin • Strong grasp of media landscapes across the UK, Europe, and Asia. • Proven experience delivering international or multi-market PR campaigns. • Exceptional communication and relationship-building skills. • A strategic mindset coupled with a hands-on, delivery-focused approach. • Confidence working with senior stakeholders and advising on media and reputational matters. What's on Offer: • The chance to lead a new role and shape the global PR approach. • A highly regarded international firm with a supportive and inclusive culture. • Hybrid working and flexible working arrangements. • Competitive salary and excellent benefits. If you're an ambitious PR professional looking for a new challenge within a top-tier global firm, please do apply as soon as possible to avoid missing out on this opportunity.. Location : London, United Kingdom
  • Senior Clinical Fellow in Hip & knee unit | Royal National Orthopaedic Hospital NHS Trust Full Time
    • Stanmore, HA7 4LP
    • 10K - 100K GBP
    • 5d 8h Remaining
    • The RNOH currently have a Trust Doctor / middle grade post in hip & knee surgery available. The post is for 1 year fixed term from September 2025. Applicants should have completed core surgical training and have experience in elective orthopaedics, and ideally an interest in hip and knee arthroplasty surgery. The position will provide exposure to all aspects of the management of patients requiring primary and revision hip and knee arthroplasty and complex limb reconstruction. The applicant will be expected to deliver high quality care, as well as participate in the research and audit activities of the unit. Successful applicants will be expected to become integrated members of the team involved in the day-to-day care of patients on the wards, outpatient clinics and theatres. There is an-call commitment. The successful applicant will also be expected to participate in research and provide evidence at the end of their attachment of a peer-reviewed clinical publication or international presentation. There will also be ample opportunity to be involved with quality improvement projects and audit, including robotic surgery and day case arthroplasty. The role involves managing in-patients and out-patients, supporting junior members of the team and assisting in theatre. RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link:https://www.rnoh.nhs.uk/ Please also refer to the attached job description and person specification for more details regarding the job responsibilities and role requirements. This advert closes on Friday 25 Jul 2025. Location : Stanmore, HA7 4LP
  • Estate agents Full Time
    • London, UK
    • 39K - 100K GBP
    • 5d 8h Remaining
    • Meeting, discussing and understanding the needs of sellers . Scheduling appointments that are suitable with the clients schedules. Performing research of the local market by comparing properties and checking market activity to establish a selling price. Listing properties with the relevant services and amenities. Liaising between the buyers and sellers to negotiate prices by using their marketing abilities and knowledge. Taking digital photos of properties for presentation to buyers and advertising collateral. Revealing any new information to buyers and presenting any details about the properties seen during the research process. Staging home properties for visits and making a purchase offer on a property. Attending closing dates and providing support for clients.. Location : London, UK
  • Commercial Business Partner | Bristol, UK Full Time
    • Bristol, United Kingdom
    • 10K - 100K GBP
    • 5d 8h Remaining
    • Commercial Business Partner We are recruiting for a Commercial Business Partner to join our Finance team in Bristol. This is a new and exciting role which brings the opportunity to be part of a growing commercial business partnering function. Key to the delivery of the firm's profitability and pricing strategies, this role is an opportunity to have a real influence on the business. You will be a true partner, building close relationships with senior management in order to gain a strong fundamental understanding of operations, analysing and modelling to identify opportunities, working with management to build plans to capitalise on these, and being a key part of delivery within a cross functional team. Your Role As a Commercial Business Partner your day to day remit includes: Performance Improvement: fee-earning group • Builds strong relationships with all partners of assigned fee-earning group and leverages these relationships to deliver commercial benefit • Through analysis and discussion identifies areas of the fee-earning group where profit improvement activities are required, and builds buy in from senior stakeholders to solve these challenges • Builds profitability improvement plans with the responsible partners • Initiates and takes a lead on delivery on these profit improvement initiatives, working with a cross functional team • Supports team leaders in presenting profit improvement plans and analysis to the Operations Board were required • Builds financial literacy of fee earners through effective coaching where required • Combines financial analysis with a strong knowledge of the business to create clarity on financial performance which drives profitability improving action • Challenges and engages senior stakeholders to deliver performance against budget and performance improvement plans • Drives a focus on working capital improvement • Plays an active part in assigned fee-earning group's management meetings • Ad hoc reporting and analysis Pricing • Takes a lead on the creation of pricing proposals, including adopting novel solutions to meet client needs while delivering improved profitability for the firm • Presents pricing proposals to the pricing governance board • Drives improvement in pricing practices through a lessons learnt framework • Ensures pricing lessons and approaches from across the firm are leveraged within assigned fee-earning group Performance Improvement - Finance Operations • Creates monthly analysis and commentary on assigned fee-earning group's performance for board reporting • The main point of contact for Finance with assigned fee-earning group and champions finance • Facilitates finance improvement projects where there is an impact in assigned fee-earning group • Works with the Commercial Reporting team to drive improvements to standardised analysis which reduce requirements for ad hoc analysis • Support finance process, reporting, and analysis improvement projects • Provides direct feedback from the fee-earning groups on finance operations enabling improvement • Runs budgeting and reforecasting processes in assigned fee-earning group Your Skills and Experience • Qualified accountant (CIMA, ACA, ACCA) with 3 years PQE, or equivalent • Have a broad base of knowledge gained across the finance function, including strong experience in an FP&A or business partnering role • Demonstrate experience of driving profitability improvement by influencing senior stakeholder's business decisions and working cross functionally • Demonstrate strong experience of building relationships built on mutual trust with board level stakeholders • Demonstrate very high proficiency in financial modelling • Have experience of creating B2B pricing proposals • Demonstrate working knowledge and practical experience of costing • Have experience working in a cross functional project environment • Preferably have knowledge of the Microsoft Power apps • Preferably have experience of presenting to senior stakeholder or board level meetings Your Team Our Finance and Procurement team are key to strategic decision making, providing key management information, data and analysis to ensure our business runs smoothly and that we comply with all our statutory and regulatory obligations. To do this effectively, these teams take responsibility for billing, payments, credit control, purchasing, client accounting, commercial business partnering, reporting, sourcing, buying and more. About TLT Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer's Law Firm of the Year, recognising our incredible success story. Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute. Our Benefits We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLTsolicitors.com INDTLT. Location : Bristol, United Kingdom
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