Salary: £35,000 - £40,000 Hours: Full-time position, hybrid working including 2 - 3 days a week in the office Reports to: Head of Governance Location: Harlow, Essex. Easily commutable from London Liverpool Street/Tottenham Hale Station. We offer a free minibus service from Harlow Town Train Station and free parking onsite. Extra Information: There may be an occasional need to attend meetings at alternative locations. About the role: You will provide support to the Head of Governance and General Counsel by carrying out corporate governance, legal and regulatory compliance tasks, ensuring Motability Foundation (MF) meets legal requirements and the expectations of the Charity Commission and other regulators. You will work closely with Executive Support and General Counsel as part of the Governance team to ensure Motability meets its legal and regulatory obligations; this will involve regular interaction with Motability Foundation CEO and Executive team members, Governors and staff. What you will be doing: Support the preparation for and smooth running of Governors meetings including preparing Agendas, checking papers, drafting and issuing Minutes. Monitor the Terms of Reference for MF Governance Committees ensuring they are reviewed regularly and remain relevant, and that Agendas meet the requirements set out within. Support the Head of Governance in working with the Chair, CEO and Committee Chairs in carrying out periodic governance reviews and then help to implement findings. Administer the onboarding and induction of new Governors and ensure the retirement of any departing Governors is managed properly. Monitor the Charity Commission in England, Office of Scottish Charities Regulator (OSCR) in Scotland, Financial Conduct Authority (FCA) and other regulatory and legislative developments and identify any relevant changes required to be made to MF procedures, compliance and governance arrangements. Maintain the FCA Compliance Plan and ensure all FCA policies, procedures and associated controls are maintained. Support the Head of Governance in reviewing and approving external communications and undertaking monitoring of FCA regulated activities Prepare all regulatory returns, including the Charity Commission Code of Governance, for checking by the Head of Governance and then ensure they are submitted in good time. Maintain MF’s Contracts Register and undertake quarterly reviews of contracts and suppliers, ensuring full records are maintained and, where appropriate contracts are extended and renewed on time. Provide administrative support on governance and compliance matters, including maintenance of specific registers (for example: Declarations of Interest, Breaches, Gifts and Hospitality) and coordination of associated timely updates and reporting. Undertake simple legal tasks such as managing NDAs, reviewing terms and conditions and reviewing contracts in Luminance AI tool. Maintain governance and compliance records, information and archive material for MF and Motability Enterprises Limited (MEL) ie AGM records, records of Patrons, Members and Governors and internal annual reviews and Returns. Your experience: The position is ideal for individuals looking to develop skills in compliance and corporate governance, with a focus on maintaining effective corporate governance arrangements and supporting regulatory compliance. Previous experience in a legal, compliance, corporate governance or regulatory environment. Good understanding of corporate governance principles and compliance requirements. Experience of taking formal meeting Minutes. Strong organisational skills, with a high attention to detail Ability to work independently and organise own workload. The position is comprised of a wide range of duties so the ability to organise tasks, prioritise and deliver tasks on time is vital Excellent literacy skills, including accurate use of language and grammar. Excellent oral communication skills IT literate with up-to-date experience of standard IT applications with a particular focus on the Microsoft 365 platform Ability to handle confidential information with discretion Knowledge of company secretarial software (such as Diligent) is a plus Familiarity with company secretarial processes and corporate governance arrangements or a Legal degree would be an advantage Benefits ⭐️ WHAT MOTABILITY CAN OFFER YOU ⭐️ A career with Motability can offer you so much more than earning potential. We pride ourselves in offering some fantastic benefits and a culture to match, some of which includes; 🌞 Holiday – 26 Days + 8 Bank Holidays, increasing to 28 days after 5 years’ service ❤️ Health and Wellbeing – We offer private health care with BUPA alongside an Employee Assistance Programme, eye tests, flu vaccinations, enhanced sick pay and discounted corporate gym membership. We take your physical AND Mental Health seriously, with our dedicated mental health first aiders you will have support and understanding from your colleagues. 🏡 Family Friendly – We offer enhanced Parental Leave inclusive of Adoption Pay and we understand that families require flexibility, we provide time off for dependants, flexible working hours and the option to work from home. Life Assurance is 4 x your salary. 🌈 Diversity and Inclusion - We value everyone’s unique qualities and celebrate having a diverse and inclusive culture where everyone feels safe to be their authentic selves, no matter their age, ethnicity, religion, gender identity, sexual orientation, disability status, neurodiversity or otherwise. This is embedded in to our values and we celebrate our differences and create awareness throughout the year. 🎉 Celebrating Success – We love to recognise people that go above and beyond with our Spotlight Award as well as having team celebrations and social events throughout the year. ☕️ Our culture - In the Motability office we “dress for our day”, it’s an incredibly welcoming and inclusive environment where we look to support your career, we offer a mini bus service from Harlow Town centre and station for those using public transport to reach us and there are plenty of free hot beverages for when you arrive. 💰 Pension – Up to 15%, inclusive of a 10% non-contributory addition and Motability matching your contributions up to 5%. How to find out more? To find out more regarding the vacancy and for the full job description, please contact our Talent Team at: (email address removed) Here at Motability Foundation, we embrace and value Equity, Diversity and Inclusion which means bringing your full self to work. We encourage and welcome all applications, regardless of age, gender identity, ethnicity, religion, sexual orientation or disability. We are a disability confident employer, so please do make us aware of any reasonable adjustments you might need throughout both the recruitment process and to work with us. We are committed to offering to interview every applicant with a disability who meets the minimum criteria for the role. Please tick the relevant box when filling out your application.. Location : Harlow

Children's Registered Manager Location: Sandwell, West Midlands Salary: £60,000 - £70,000 per annum Are you an experienced and passionate leader ready to shape something extraordinary from the ground up? I am looking for a Registered Manager to oversee the opening and day-to-day running of a small, high-quality residential home for vulnerable young people with complex needs and behaviours. This is more than a job - it's a unique opportunity to create a safe, nurturing space where young lives can begin to heal, grow, and thrive. What You'll Be Doing: Leading the setup and registration of a brand-new children's home in Sandwell Recruiting, developing, and inspiring a dedicated team Embedding a culture of compassion, consistency, and high standards Ensuring the home meets all regulatory requirements and exceeds expectations Advocating for young people and tailoring care to their individual needs Driving continuous improvement and safeguarding excellence Who You Are: A confident, emotionally intelligent leader with previous experience managing children's residential services Registered (or eligible to register) with Ofsted Level 5 qualified, working towards this or willing to work towards this within a set time frame Full UK driving licence and access to own vehicle. Experienced within a supervisory role in children's services (for at least 3 years) Deeply committed to trauma-informed care and positive behaviour support Skilled in building strong teams and resilient cultures Able to navigate complex challenges with empathy and professionalism Passionate about making a lasting difference in young lives In return you will be rewarded with: A competitive salary of £60,000-£70,000 The rare opportunity to shape a home from day one Supportive leadership and investment in your development A chance to be part of a mission-driven organisation that puts young people first Real autonomy, trust, and the space to innovate If you're ready to lead with purpose and build something truly special, we'd love to hear from you. Apply now and help us create a home where young people can truly belong.. Location : Sandwell, West Midlands, B70 7PP

Job Description Credit Controller/ Accounts Receivable Hours: 8.30am-5pm Monday - Friday Benefits: Pension, private healthcare, free parking, 23 days holiday + 8 bank holidays and more.. Salary: Competitive (depending on experience) **You must be a driver due to the rural office location** A fantastic opportunity to work within a small, well established team - you will be joining an extremely friendly, progressive and expanding business. You will have previous credit control/ accounts receivable experience, have great organisational skills and strong numeracy skills. Your duties within this role will include: Raising invoices Credit control Cash collection Cash posting Resolving disputes General office administration If you would like to find out more about this position then please send your CV across today. Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Brook Street. Location : Rye, East Sussex, United Kingdom

Temporary Public Sector Administration Role suitable for someone with a financial background Temporary contract till the middle of September 2026, or for 12 months from start date £14.86/hr - 37hrs/week Brook Street are currently recruiting for a Compliance Team member, Executive Officer level, to work for the Department for Environment, Food and Rural Affairs, DEFRA, based in either Peterborough, Newcastle Upon Tyne or Reading. Full-time role working 37 hours per week, Monday-Friday, 9 - 5, can be flexible to a certain degree. Office based for the training, then moving on to 3 days a week in the office. This could increase, as required, for further training or if the business needs dictates. Possible travel between sites on a few occasions. No parking on any of the sites. Location- Lancaster House, Newcastle Upon Tyne, Quay House, Peterborough or Northgate House, Reading Rate of pay £14.86/hr Temporary contract till mid-September 2026 About The Role: This role sits in the Financial Compliance Team delivering compliance activities across a number of entities within the Defra Group. This includes Single Operating Platfrom (SOP) expense claims, Government Procurement Card (GPC) expenditure, as well as against key government framework contracts including train spend and temporary staff costs. Ensuring compliance with internal and external policies eg HMRC tax rules and reporting and HM Treasury's (HMT) Managing Public Money (MPM). It enables identification of cases of potential fraud, error, reputational damage and risk to the business, including risk management of transaction data published under the Government's transparency agenda. Main responsibilities will include but not be limited to: - Carrying out compliance audits to agreed targets Liaising as required with employees and subject matter experts to investigate and resolve queries Provide guidance and instruction to the business area and/or individuals, including Travel and Subsistence (T&S) claims as well as other business expenses Managing overpayments and seeking reimbursement Ensure the consistent and fair application of the departmental policies within the team's remit Respond to queries from Core Defra staff in relation to the travel and subsistence policy and the government procurement card policy Identify and report suspicious transactions Support staff to complete their expense claims or card reconciliations in an accurate and timely manner Support the processing of new procurement card applications Making changes to procurement card controls in line with the agreed policy Supporting staff to raise requisitions to purchase goods or services Providing advice to staff on our Purchase to Pay systems, processes and policies Performing assurance checks on supplier maintenance forms Support our housekeeping process on invoices, purchase orders, and suppliers Under the government's transparency agenda, prepare various transparency data sets for first review and liaise with stakeholders and customers to resolve any queries and discrepancies, ready for publication on GOV.UK Monitoring team mailboxes and allocate queries appropriately Skills Required: Excellent customer service, confident to operate at all levels and be able to escalate to senior colleagues, where appropriate Be able to work independently and as part of a team Effective time management, with experience of working to tight deadlines Excellent written and verbal skills Computer literate in Microsoft suite applications, such as Excel, Word and PowerPoint Attention to detail and use own initiative Data entry and analysis - extracting data from reports Administration experience essential Financial experience desireable Full training will given but you must have full working knowledge of Microsoft products, especially Excel. Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either reference details and/or evidence for education etc for the last 3 years. The interviews will take place via Teams and you will be expected to demonstrate how your skills match those required and answer one or two competency based questions, see behaviours below. Behaviours Seeing the Big Picture Communicating and Influencing Managing a Quality Service Working Together So, if you are looking for a glimpse into the world of the Public Sector, then this could be the opportunity for you. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : Newcastle upon Tyne, Tyne and Wear, NE4 7YH

Job Description Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Positions - until the end of December 2025 with possible extension Full Time Monday to Friday 37 hours per week - £12.53/hr. Due to the nature of these roles, you will be required to work every other Saturday and take a day off during the week. Brook Street are currently recruiting admin officers for Nottingham Justice Centre. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. The Magistrates Resulting Compliance Officer role is a new admin role to support the resulting of cases in real time during daily court lists. The Compliance Officer will be resulting/inputting case outcomes from the courts via video link on behalf of the Legal Advisor. The Compliance Officer will also act as contingency support for when case management systems go down and will result any cases removed from the court room as agreed with the trade unions. Duties may include but not be limited to Creating and updating records on an in-house case management system. Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges. Liaison between the Judiciary, legal professionals and the parties in civil and family cases. Listing and preparing cases for hearing. Clerking and ushering hearings taking place by video conferencing and those attending in person. Facilitating telephone hearings. Sending out invitations for "Teams" meetings and our own in-house video conferencing system. Required Skills " Good accurate typing/data entry skills " Excellent communication skills both verbal and written " Good strong working knowledge of Microsoft Packages " Ability to follow instructions " Ability to work as part of a team but also able to work independently " Attention to detail and ability to prioritise workload This is a temporary role to run until the end of December 2025, may possibly be extended beyond this date. Working full time Monday to Friday, 9 to 5, 37 hours per week. Due to the nature of these roles, you will be required to work every other Saturday and take a day off during the week. The role is subject to 3 years referencing and a Standard DBS Check Full training will be given. Please apply for the role online with your CV in word format, due to the number of applications we may not be able to respond to all candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street. Location : Nottingham, Nottinghamshire, United Kingdom

Position: Full-Time Temporary Customer Service Assistant Contract: 8 weeks with the possibility of extending Hourly Rate: £15.52 per hour Location: Lime Street Station, Liverpool CUSTOMER SERVICE ASSISTANT - SECURITY/PLATFORM TEAM These roles involve standing for long periods and walking long distances. These roles may include working early, late and night shifts and will include working weekends and Bank Holidays. Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. What will you be doing? To provide a customer-focused presence within the station on a day-to-day basis to deliver a first-class and safe station environment for Train Operating Companies (TOCs), passengers and retailers. Key Accountability's: 1. Provide a highly visible point of contact for station users providing customer service to all, including visitors, contractors, retailers, Train Operating Companies (TOC's) and customers travelling throughout the station. 2. Undertake regular station checks including contractor compliance, security, safety, and equipment in accordance with relevant company standards and procedures, completing the relevant paperwork for audit purposes. 3. Respond to and record emergencies and incidents involving the general public and industry partners, as required. 4. Provide a point of contact for the reporting of faults within the station, maintaining appropriate records, and reviewing and closing actions as required. 5. Actively assist and provide information to customers travelling throughout the station. 6. Check contractors have relevant risk assessments and method statements prior to issuing Permit to Work. 7. In liaison with customers, external authorities, and regulators, implement plans to prevent and manage criminal activity on the station, including discouraging and preventing unauthorised persons from entering or remaining on the station. 8. Provide a proactive role in dealing with hazards or unsafe conditions, checking that all such occurrences are reported correctly. 9. Fulfil allocated duties as prescribed within Emergency Plans. Job Skills, Experience and Qualifications: Essential · Command of English language, both written and oral · Experience of working in a customer facing environment · Confidence to deal with different types of situations assertively · Experience of working effectively as part of a team Desirable · Educated to GCSE or equivalent in English and maths Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : Liverpool, Merseyside, L1 1JD

The Interventional Radiology department of the Royal Free London Trust is a really exciting and interesting place to work. With the recent enlargement of our Trust we currently have vacancies within our Interventional Radiology department and Lithotripsy for nurses who want to learn a range of skills as a scrub, circulating, pre-operative, intra-operative care and post recovery of patient undergoing interventional procedures e.g. Embolization, angioplasty, biopsy, radiofrequency, TIPSS. With an excellent senior team on board we are able to offer a supportive learning and development opportunity for all staff. We welcome not only newly qualified nurses but also those who are looking to expand their knowledge and skills. As part of a multidisciplinary team the post holder will have responsibility for assessment of care needs, the development of programmes of care and/or the implementation and evaluation of these programmes ensuring the delivery of high quality care to patients.  The post holder has responsibility and accountability for maintaining both clinical and staff governance, and may be required to work in any of the departments associated within the Directorate. The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top For more information please follow https://www.royalfreelondonjobs.co.uk/ Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. This advert closes on Thursday 21 Aug 2025. Location : London, NW32QG

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.36 per hour Job Description: We are currently seeking an organised, motivated Admin Officer to support the admin team based at Wigan Court. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post. Requirements: Able to follow well established processes and detailed instructions. Strong administrative skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : Wigan, Greater Manchester, WN1 1DW

HMRC Customer Service Advisor - Telephony Location: Newcastle, NE98 1ZZ Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support.? A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment. This role will be a remote working role ; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs. An excellent package is offered, including: £13.91 per hour pay rate (equivalent to £26,763FTE salary) Start date July 2025 upon successful completion of government screening checks Expected assignment length, 6 months with the possibility of extension Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays) Home-based working with all IT equipment supplied to carry out your role Working 37 hours per week, shifts will be Monday to Friday either 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts. Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity. Key Responsibilities : Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat. Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service. You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses. You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations. What are we looking for? Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required. A can-do attitude and a real passion for supporting people. You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages. Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK. Training: You will receive 1 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you. Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks. For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : Newcastle upon Tyne, Tyne and Wear, NE98 1ZZ

Location - London, Canary Wharf E14 4PU Working times - Monday to Friday 09:00 - 18:00 Pay rate - £12.86 per hour increasing to £14.99 once 12 weeks have been completed Length of contract - until end of 2025 with the potential to be extended We are looking for full time, Delivery Service Administrators working within an Educational Support Government organisation. The company is committed to provided safeguarding within early years, and educational settings for children. What you will do on a typical day as a Delivery Support Administrator Receive and log queries appropriately in line with current policies and procedures Provide high quality and effective support to the delivery unit and wider colleagues Maintenance of share point and other internal systems such as procesisng invoices Providing IT support to the inspectors Support of conferences, seminars and arranging key meetings What you need to be successful as a Delivery Support Administrator Demonstrate a positive commitment to being part of a culture Ensure the safeguarding of children and students Adhere to responsibilities under the health and safety legislation Lead by example and work in accordance with the company's values Pay benefits and more 40.5 days holiday throughout the year including bank holidays (pro rata) Possibility of extension of contract Weekly pay Pension Eye care vouchers Hybrid working Successful applicants will be subject to a 3 years work and/or education history along with a standard DBS to be undertaken Apply now and a member of the team will be in touch Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : London, London, E14 4PU