Job summary To assist medical personnel in the care of Practice patients to include treatment, preventative care, screening and patient education. The post will also include some administrative duties. A uniform must be worn at all times, which will be supplied by the Practice. To act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team Main duties of the job Duties and Responsibilities New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the Practice NHS Health Checks BP monitoring Urinalysis Phlebotomy Assisting with Flu and Pneumococcal vaccination programme Provide lifestyle advice to patients making any necessary referrals within the Practice Weight monitoring Performing spirometry Ensure clinical waste collection runs smoothly, reporting any problems to the Nurse Manager Ensure sharps bins are ready for collection Restocking/maintenance of equipment Restocking of clinical areas and consulting rooms Administration and professional responsibilities Participate in the administrative and professional responsibilities of the Practice team Ensure the clinical computer system is kept up to date with accurate details recorded Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Practice Ensure collection and maintenance of statistical information required for regular and ad hoc reports Attend and participate in Practice meetings as required Assist in formulation of Practice philosophy, strategy and policy Restocking and maintenance of clinical areas and consulting rooms To create and send recall letters for clinics To assist in seasonal and special projects as requested e.g. flu campaign Ordering and display of Health Promotion materials About us We are a busy GP Practice located in Sheffield with good transport links and closely located to the City Centre. Our team includes GP Partners, Salaried GP's, an Advanced Clinical Practitioner, Nurses, Student Nurse, Health Care Assistants, supported by various management, administrative staff and additional roles. SystemOne Free onsite parking High QOF achievement Offers enhanced services Training Practice Details Date posted 07 August 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A3391-25-0009 Job locations Sloan Medical Centre 2 Little London Road Sheffield S8 0YH The Sloan Practice 29 Blackstock Road Sheffield S14 1AB Job description Job responsibilities HOURS PER WEEK 37 hours per week, flexibility is requested to help cover sickness and annual leave WORK PATTERN- Monday 9 . 5 Tuesday 9 . 5 Wednesday 8.30 5 Thursday 9.30 4.30 & Friday 9.30 . 5.30 RATE OF PAY £12.67 13.67 dependant on experience REPORTS TO Nurse Manager/Practice Manager To assist medical personnel in the care of Practice patients to include treatment, preventative care, screening and patient education. The post will also include some administrative duties. A uniform must be worn at all times, which will be supplied by the Practice. To act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team Duties and Responsibilities New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the Practice NHS Health Checks BP monitoring Urinalysis Phlebotomy Assisting with Flu and Pneumococcal vaccination programme Provide lifestyle advice to patients making any necessary referrals within the Practice Weight monitoring Performing spirometry Ensure clinical waste collection runs smoothly, reporting any problems to the Nurse Manager Ensure sharps bins are ready for collection Restocking/maintenance of equipment Restocking of clinical areas and consulting rooms Administration and professional responsibilities Participate in the administrative and professional responsibilities of the Practice team Ensure the clinical computer system is kept up to date with accurate details recorded Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Practice Ensure collection and maintenance of statistical information required for regular and ad hoc reports Attend and participate in Practice meetings as required Assist in formulation of Practice philosophy, strategy and policy Restocking and maintenance of clinical areas and consulting rooms To create and send recall letters for clinics To assist in seasonal and special projects as requested e.g. flu campaign Ordering and display of Health Promotion materials Management of medical records Ensure that phlebotomy requests are accurate in advance of each consulting session Ensure all patient details are recorded in the correct format and in the correct patient record Management of appointment system Ensure total familiarity with all appointment systems including regular and incidental variations Book appointments and recalls ensuring sufficient information is recorded Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients Monitor effectiveness of the system and report any problems or variations to the Senior Receptionist Any other delegated duties considered appropriate to the post Driving will be required in this post to enable the HCA to carry out home visits as requested by the practice at either site. The employee must hold a full, clean driving licence SPECIAL REQUIREMENTS FOR THE POST An understanding, acceptance and adherence to the need for strict confidentiality An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to Practice limitations An understanding and acceptance of ones capabilities and awareness of own limitations Ability to work without direct supervision and determine own workload priorities Basic keyboard and computer skills Flexibility of working hours Excellent communication skills Confidentiality : In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety : The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity : The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development : The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality : The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication : The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Contribution to the Implementation of Services : The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate. Job description Job responsibilities HOURS PER WEEK 37 hours per week, flexibility is requested to help cover sickness and annual leave WORK PATTERN- Monday 9 . 5 Tuesday 9 . 5 Wednesday 8.30 5 Thursday 9.30 4.30 & Friday 9.30 . 5.30 RATE OF PAY £12.67 13.67 dependant on experience REPORTS TO Nurse Manager/Practice Manager To assist medical personnel in the care of Practice patients to include treatment, preventative care, screening and patient education. The post will also include some administrative duties. A uniform must be worn at all times, which will be supplied by the Practice. To act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team Duties and Responsibilities New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the Practice NHS Health Checks BP monitoring Urinalysis Phlebotomy Assisting with Flu and Pneumococcal vaccination programme Provide lifestyle advice to patients making any necessary referrals within the Practice Weight monitoring Performing spirometry Ensure clinical waste collection runs smoothly, reporting any problems to the Nurse Manager Ensure sharps bins are ready for collection Restocking/maintenance of equipment Restocking of clinical areas and consulting rooms Administration and professional responsibilities Participate in the administrative and professional responsibilities of the Practice team Ensure the clinical computer system is kept up to date with accurate details recorded Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Practice Ensure collection and maintenance of statistical information required for regular and ad hoc reports Attend and participate in Practice meetings as required Assist in formulation of Practice philosophy, strategy and policy Restocking and maintenance of clinical areas and consulting rooms To create and send recall letters for clinics To assist in seasonal and special projects as requested e.g. flu campaign Ordering and display of Health Promotion materials Management of medical records Ensure that phlebotomy requests are accurate in advance of each consulting session Ensure all patient details are recorded in the correct format and in the correct patient record Management of appointment system Ensure total familiarity with all appointment systems including regular and incidental variations Book appointments and recalls ensuring sufficient information is recorded Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients Monitor effectiveness of the system and report any problems or variations to the Senior Receptionist Any other delegated duties considered appropriate to the post Driving will be required in this post to enable the HCA to carry out home visits as requested by the practice at either site. The employee must hold a full, clean driving licence SPECIAL REQUIREMENTS FOR THE POST An understanding, acceptance and adherence to the need for strict confidentiality An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to Practice limitations An understanding and acceptance of ones capabilities and awareness of own limitations Ability to work without direct supervision and determine own workload priorities Basic keyboard and computer skills Flexibility of working hours Excellent communication skills Confidentiality : In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety : The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity : The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development : The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality : The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication : The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Contribution to the Implementation of Services : The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate. Person Specification Qualifications Essential Phlebotomy Certificate GCSE or equivalent Grade C or above including Maths English and a Science subject The Care Certificate or to complete within 6 months of joining Desirable Preferably educated to NVQ level 3 Foundation Degree Spirometry Certificate Influenza Pneumonia and B12 Certificate Experience Essential Experience in a clinical environment ideally within primary care Basic health care assessment experience e.g. Blood tests Blood Pressure and ECG Good standard of general education Healthcare qualification Experience of working as a HCA in general practice Excellent communication skills (written and oral) IT skills Time management and the ability to work towards deadlines Interpersonal skills Desirable Familiar with primary care setting Familiar with SystmOne Full clean driving licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Person Specification Qualifications Essential Phlebotomy Certificate GCSE or equivalent Grade C or above including Maths English and a Science subject The Care Certificate or to complete within 6 months of joining Desirable Preferably educated to NVQ level 3 Foundation Degree Spirometry Certificate Influenza Pneumonia and B12 Certificate Experience Essential Experience in a clinical environment ideally within primary care Basic health care assessment experience e.g. Blood tests Blood Pressure and ECG Good standard of general education Healthcare qualification Experience of working as a HCA in general practice Excellent communication skills (written and oral) IT skills Time management and the ability to work towards deadlines Interpersonal skills Desirable Familiar with primary care setting Familiar with SystmOne Full clean driving licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Sloan Medical Centre Address Sloan Medical Centre 2 Little London Road Sheffield S8 0YH Employer's website https://www.sloanmedicalcentre.co.uk/ (Opens in a new tab) Employer details Employer name Sloan Medical Centre Address Sloan Medical Centre 2 Little London Road Sheffield S8 0YH Employer's website https://www.sloanmedicalcentre.co.uk/ (Opens in a new tab). Location : Sloan Medical Centre, 2 Little London Road, S8 0YH Sheffield, United Kingdom
