Job Description Are you passionate about our most precious and challenging resource? Are you interested in applying your technical skills to help solve real world problems? Can you help the Environment Agency innovate and develop new tools for extracting insights from data and improve our understanding of future water needs? Then this may be the opportunity for you. Working primarily with technical team members and a diverse range of stakeholders including water resources regulators, water companies, regional groups, government (MHCLG), RAPID, and academic project partners, your role will involve two aspects. First, to refactor a historically labour-intensive manual process into a streamlined automated approach, which will help enhance our understanding of water needs nationally and improve our ability to regulate effectively. This work will increase our efficiency, improve our data quality and our confidence in, and communication of, water company data and insights from this data. The role will also involve deploying the newly developed programmatic approach via web-based tools for data-sharing, communication and engagement with our stakeholders. Second, to support the ongoing development of national water resources modelling capabilities in the EA. This will include developing water resource models to enable regulators and government to assess future national water needs, the drivers and how this may change given latest policy and growth forecasts. This will involve data processing, running models and drawing together findings and communicating them in a logical way. You will also support in a water industry wide modelling advisory group that aims to develop national consistency in how we assess our future water needs. The Environment Agency are fully committed to inclusivity and equal opportunities, offering flexible work arrangements for all our vacancies. Join us in a diverse environment where every voice is heard and valued. The team Positioned within the National Appraisal Unit in Operations Catchment Services, the Water Resources Modelling Team is establishing national water resources modelling capabilities to provide assessments of supply options and provide evidence-based recommendations to key stakeholders. The team provides technical skills and resources to support the business through collaborative projects, including modelling strategic resource options with RAPID and academic partners, and working with Environment & Business and government partners on modelling for the National Framework. Experience/skills Required We are seeking an individual with experience in programming and developing automated tools and/or developing models. You’ll be qualified to at least degree standard in a relevant discipline, be highly numerate with strong analytical skills and have experience working on multi-stakeholder projects, delivering results to tight deadlines. The candidate will have most of the following skills: Highly motivated self-starter/self-learner with good interpersonal skills, commitment to continuous improvement and enthusiasm to learn Proven programming ability using standard software development practices (including deploying web-based tools to communicate and share/receive data) Experience in, or transferrable skills to apply to, water resources modelling High level of numeracy with strong data processing/manipulation skills Ability to understand/communicate complex technical concepts to different audiences Excellent problem solving, decision-making and scientific reasoning skills Adept at working independently and as part of a virtual team Handles multiple work streams and priorities Contact and additional information You’ll have an inclusive incident management objective in your development plan. We’ll help you find a role to suit your needs. Appropriate training will be given. You’ll have an EA Office base location, as a national role the working location is flexible / hybrid. We use smart tools to stay connected and reduce travel, some travel and overnights may be required. Please read the Candidate / Additional Information Pack for information. Any queries, contact emily.fallon@environment-agency.gov.uk. Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within two weeks of the closing date. If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post. Competence 1 Data and Information Management Description Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes. More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage. Give an example of a time when you have collected, analysed, interpreted, recorded, managed, and developed data or information, and how you have shared this data or information with different audiences. Competence 2 Focuses on Customers and Partners Description Addresses the needs of internal and external customers, provides rapid and effective responses. More information on how to answer competency questions can be found in the candidate pack. Give an example of a time when you have balanced and met the needs of internal and external customers, provided effective responses, and resolved problems. Competence 3 Takes Decisions and Solves Problems Description Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. More information on how to answer competency questions can be found in the candidate pack. Give an example of a time where you have identified and delivered optimum solutions by effectively analysing all the information, probed to develop alternative solutions, and made sound and timely decisions. Competence 4 Manages Self Description Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency. More information on how to answer competency questions can be found in the candidate pack. Give an example of when you had to independently deliver work under demanding circumstances, how did you remain effective and what did you learn about your strengths and weaknesses? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Winsford, England, United Kingdom

Job Description Are you passionate about our most precious and challenging resource? Are you interested in applying your technical skills to help solve real world problems? Can you help the Environment Agency innovate and develop new tools for extracting insights from data and improve our understanding of future water needs? Then this may be the opportunity for you. Working primarily with technical team members and a diverse range of stakeholders including water resources regulators, water companies, regional groups, government (MHCLG), RAPID, and academic project partners, your role will involve two aspects. First, to refactor a historically labour-intensive manual process into a streamlined automated approach, which will help enhance our understanding of water needs nationally and improve our ability to regulate effectively. This work will increase our efficiency, improve our data quality and our confidence in, and communication of, water company data and insights from this data. The role will also involve deploying the newly developed programmatic approach via web-based tools for data-sharing, communication and engagement with our stakeholders. Second, to support the ongoing development of national water resources modelling capabilities in the EA. This will include developing water resource models to enable regulators and government to assess future national water needs, the drivers and how this may change given latest policy and growth forecasts. This will involve data processing, running models and drawing together findings and communicating them in a logical way. You will also support in a water industry wide modelling advisory group that aims to develop national consistency in how we assess our future water needs. The Environment Agency are fully committed to inclusivity and equal opportunities, offering flexible work arrangements for all our vacancies. Join us in a diverse environment where every voice is heard and valued. The team Positioned within the National Appraisal Unit in Operations Catchment Services, the Water Resources Modelling Team is establishing national water resources modelling capabilities to provide assessments of supply options and provide evidence-based recommendations to key stakeholders. The team provides technical skills and resources to support the business through collaborative projects, including modelling strategic resource options with RAPID and academic partners, and working with Environment & Business and government partners on modelling for the National Framework. Experience/skills Required We are seeking an individual with experience in programming and developing automated tools and/or developing models. You’ll be qualified to at least degree standard in a relevant discipline, be highly numerate with strong analytical skills and have experience working on multi-stakeholder projects, delivering results to tight deadlines. The candidate will have most of the following skills: Highly motivated self-starter/self-learner with good interpersonal skills, commitment to continuous improvement and enthusiasm to learn Proven programming ability using standard software development practices (including deploying web-based tools to communicate and share/receive data) Experience in, or transferrable skills to apply to, water resources modelling High level of numeracy with strong data processing/manipulation skills Ability to understand/communicate complex technical concepts to different audiences Excellent problem solving, decision-making and scientific reasoning skills Adept at working independently and as part of a virtual team Handles multiple work streams and priorities Contact and additional information You’ll have an inclusive incident management objective in your development plan. We’ll help you find a role to suit your needs. Appropriate training will be given. You’ll have an EA Office base location, as a national role the working location is flexible / hybrid. We use smart tools to stay connected and reduce travel, some travel and overnights may be required. Please read the Candidate / Additional Information Pack for information. Any queries, contact emily.fallon@environment-agency.gov.uk. Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within two weeks of the closing date. If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post. Competence 1 Data and Information Management Description Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes. More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage. Give an example of a time when you have collected, analysed, interpreted, recorded, managed, and developed data or information, and how you have shared this data or information with different audiences. Competence 2 Focuses on Customers and Partners Description Addresses the needs of internal and external customers, provides rapid and effective responses. More information on how to answer competency questions can be found in the candidate pack. Give an example of a time when you have balanced and met the needs of internal and external customers, provided effective responses, and resolved problems. Competence 3 Takes Decisions and Solves Problems Description Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. More information on how to answer competency questions can be found in the candidate pack. Give an example of a time where you have identified and delivered optimum solutions by effectively analysing all the information, probed to develop alternative solutions, and made sound and timely decisions. Competence 4 Manages Self Description Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency. More information on how to answer competency questions can be found in the candidate pack. Give an example of when you had to independently deliver work under demanding circumstances, how did you remain effective and what did you learn about your strengths and weaknesses? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Reading, England, United Kingdom

Job Description Are you passionate about our most precious and challenging resource? Are you interested in applying your technical skills to help solve real world problems? Can you help the Environment Agency innovate and develop new tools for extracting insights from data and improve our understanding of future water needs? Then this may be the opportunity for you. Working primarily with technical team members and a diverse range of stakeholders including water resources regulators, water companies, regional groups, government (MHCLG), RAPID, and academic project partners, your role will involve two aspects. First, to refactor a historically labour-intensive manual process into a streamlined automated approach, which will help enhance our understanding of water needs nationally and improve our ability to regulate effectively. This work will increase our efficiency, improve our data quality and our confidence in, and communication of, water company data and insights from this data. The role will also involve deploying the newly developed programmatic approach via web-based tools for data-sharing, communication and engagement with our stakeholders. Second, to support the ongoing development of national water resources modelling capabilities in the EA. This will include developing water resource models to enable regulators and government to assess future national water needs, the drivers and how this may change given latest policy and growth forecasts. This will involve data processing, running models and drawing together findings and communicating them in a logical way. You will also support in a water industry wide modelling advisory group that aims to develop national consistency in how we assess our future water needs. The Environment Agency are fully committed to inclusivity and equal opportunities, offering flexible work arrangements for all our vacancies. Join us in a diverse environment where every voice is heard and valued. The team Positioned within the National Appraisal Unit in Operations Catchment Services, the Water Resources Modelling Team is establishing national water resources modelling capabilities to provide assessments of supply options and provide evidence-based recommendations to key stakeholders. The team provides technical skills and resources to support the business through collaborative projects, including modelling strategic resource options with RAPID and academic partners, and working with Environment & Business and government partners on modelling for the National Framework. Experience/skills Required We are seeking an individual with experience in programming and developing automated tools and/or developing models. You’ll be qualified to at least degree standard in a relevant discipline, be highly numerate with strong analytical skills and have experience working on multi-stakeholder projects, delivering results to tight deadlines. The candidate will have most of the following skills: Highly motivated self-starter/self-learner with good interpersonal skills, commitment to continuous improvement and enthusiasm to learn Proven programming ability using standard software development practices (including deploying web-based tools to communicate and share/receive data) Experience in, or transferrable skills to apply to, water resources modelling High level of numeracy with strong data processing/manipulation skills Ability to understand/communicate complex technical concepts to different audiences Excellent problem solving, decision-making and scientific reasoning skills Adept at working independently and as part of a virtual team Handles multiple work streams and priorities Contact and additional information You’ll have an inclusive incident management objective in your development plan. We’ll help you find a role to suit your needs. Appropriate training will be given. You’ll have an EA Office base location, as a national role the working location is flexible / hybrid. We use smart tools to stay connected and reduce travel, some travel and overnights may be required. Please read the Candidate / Additional Information Pack for information. Any queries, contact emily.fallon@environment-agency.gov.uk. Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within two weeks of the closing date. If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post. Competence 1 Data and Information Management Description Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes. More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage. Give an example of a time when you have collected, analysed, interpreted, recorded, managed, and developed data or information, and how you have shared this data or information with different audiences. Competence 2 Focuses on Customers and Partners Description Addresses the needs of internal and external customers, provides rapid and effective responses. More information on how to answer competency questions can be found in the candidate pack. Give an example of a time when you have balanced and met the needs of internal and external customers, provided effective responses, and resolved problems. Competence 3 Takes Decisions and Solves Problems Description Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. More information on how to answer competency questions can be found in the candidate pack. Give an example of a time where you have identified and delivered optimum solutions by effectively analysing all the information, probed to develop alternative solutions, and made sound and timely decisions. Competence 4 Manages Self Description Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency. More information on how to answer competency questions can be found in the candidate pack. Give an example of when you had to independently deliver work under demanding circumstances, how did you remain effective and what did you learn about your strengths and weaknesses? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Little Newcastle, Wales, United Kingdom

Job Description The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment. We have 2 exciting opportunities for 2 Personal Assistants to join us. One PA will join the team of PAs in the Environment & Business, Business Support Team, and the second PA will support Sarah Cook, Director of People and Assurance in the Strategy, Transformation and Assurance Directorate. . Personal Assistants enable our senior leaders to give their best to create better places for people and wildlife and support sustainable development. Naturally organised, you will be someone that enjoys multi-tasking and prioritising tasks. You will manage calendars, book accommodation and travel, and use your excellent judgment to triage email traffic. You will enjoy thinking ahead for our leaders and will step forward happily to administer whatever is needed to keep us all on track. You will join a flourishing and supportive community of professional administrators who enjoy helping one another to succeed. You will be respected for the important job that you do as a member of this important profession. Thanks to flexible working practices you will be able to manage your work life balance in the best way for you. We understand that happy, healthy people are what makes this organisation great and we want people to thrive by bringing their whole selves to work. You will put teamwork at the heart of what you do and be part of a positive, inclusive and supportive environment where your team, and customers, feel valued. The team You’ll join our Business Support Team, based in the Environment and Business Directorate. The team is dispersed across the country. We provide a Personal Assistant support service to the Executive Directors across the Directorate. The second PA will work directly with Sarah Cook. The Environment Agency promotes a positive, inclusive, and supportive culture where everyone feels valued. We use evidence, expertise, engagement, and innovation to enhance and support delivery, influence policy, legislation, and secure resources. Experience/skills Required In your capability-based answers please demonstrate your: ability to work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work ability to build great working relationships great communication skills, both verbal and written ability to work flexibly and at pace ability to anticipate and manage the expectations of customers and colleagues passion for being organised and for organising things for others ability to proactively seek out and embed continuous improvement ability to spot what needs doing and get it done well, at the right time. You’ll have a range of development opportunities and appropriate training will be provided. Contact and additional information You’ll have an incident management objective in your development plan. We’ll support you to find an incident role to suit your needs and circumstances. Appropriate training will be given. You’ll have an EA Office base location, as a national role the working location is flexible. We use smart tools to stay connected/reduce travel, some travel and overnights may be required. Please see Candidate / Additional Information Pack for more information. Any queries, contact julia.upton@environment-agency.gov.uk Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within 2-3 weeks of the closing date. If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer an alternative post. Competence 1 Manages Self Description More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage Description: Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency Question: Please tell us about a time when you have used your skills to manage yourself and your personal resilience / wellbeing during a busy time. You may wish to include details around: your knowledge and experience, how you seek feedback, your flexibility and ability to adapt to changing priorities. Competence 2 Communicates Effectively Description Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Question: Please tell us how your personal approach ensures clear and effective communication to others, and also give us an example of how you have dealt with a difficult situation previously and ensured a positive outcome? Competence 3 Builds and Sustains Relationships Description Description: Develops and maintains effective working relationships Question: Can you tell us a time when you have had to build a working relationship quickly to achieve a goal? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : East Markham, England, United Kingdom

Job Description Ever heard people say that Personal Assistants (PAs) are the backbone of an organisation? They manage relationships, solve problems, and make the impossible happen - all while keeping everything running smoothly. If that sounds like you, we’d love to hear from you! We have an exciting opportunity to join 2 of our dynamic Executive Office teams, supporting senior leaders within Incident Management and Resilience and our new Growth, Permitting & Monitoring departments as PAs. Our PAs play a vital role in ensuring our Director and Deputy Directors can focus on delivering their work, providing high-quality administrative support in a fast-paced and rewarding environment. We’re seeking proactive, highly organised team players who can think ahead and pay close attention to detail. You’ll need strong judgment and problem-solving skills, as well as the ability to collaborate effectively across the business and with other government departments. Excellent communication and administrative skills are essential, and discretion is a must when handling sensitive information. You will: Be part of a fast-moving, high-impact team tackling interesting and important challenges. Gain exposure to a variety of work across the senior leadership team. Work closely with other PAs, ensuring seamless support across Operations. Develop your skills and experience, whether you're already a PA, a Business Administrator, or looking to broaden your expertise in a new area. At the Environment Agency, we are committed to inclusion, diversity, and flexible working. We welcome applications from all backgrounds and encourage job-sharing and flexible working patterns. The team The roles are within Operations, and you will join a small friendly team in either Incident Management & Resilience or Growth, Permitting & Monitoring providing support to the Directors and Deputy Directors. Experience/skills Required Key skills for the role are: Resilience and agility - the ability to remain flexible and think creatively to solve problems when plans change. Confidentiality and discretion – handling sensitive information with professionalism and always ensuring confidentiality. Relationship building – understanding customer needs and delivering high-quality support to foster strong, effective working relationships. Judgment and prioritisation – effectively managing your workload, identifying priorities, and proactively highlighting potential issues. Contact and additional information For an informal chat about this role, please contact James.pritchard-evans@environment-agency.gov.uk We are a national team so can welcome applicants from across England. Colleagues will have a base location at one of our offices, and we work in a hybrid way splitting time between Office and home working, with some travel required. Interviews will be conducted virtually via Microsoft Teams during week commencing 8 September 2025. If you require any reasonable adjustments to support you during the interview process, please let us know. All requests will be thoughtfully considered and accommodated wherever possible You will be encouraged to consider an incident role which supports the Environment Agency’s response to incidents. Top 3 capabilities for these roles are: Achieves results Focuses on customers and partners Communicates Effectively Competence 1 Achieves Results Description Description Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results. Using an example, please explain how you have prioritised and organised your workload to deliver multiple tasks by strict deadlines. How did you decide what to do first and what could wait? Competence 2 Focuses on Customers and Partners Description Addresses the needs of internal and external customers, provides rapid and effective responses Can you share an example of a time when you had to manage competing priorities? How did you ensure each customer received the best possible outcome, and how did you handle situations where expectations couldn’t be fully met? Competence 3 Communicates Effectively Description Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Please tell us about a time when you had to listen and question to understand and engage. How did you then collate that information, share and communicate it to others? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : London, England, United Kingdom

Job Description The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment. We have 2 exciting opportunities for 2 Personal Assistants to join us. One PA will join the team of PAs in the Environment & Business, Business Support Team, and the second PA will support Sarah Cook, Director of People and Assurance in the Strategy, Transformation and Assurance Directorate. . Personal Assistants enable our senior leaders to give their best to create better places for people and wildlife and support sustainable development. Naturally organised, you will be someone that enjoys multi-tasking and prioritising tasks. You will manage calendars, book accommodation and travel, and use your excellent judgment to triage email traffic. You will enjoy thinking ahead for our leaders and will step forward happily to administer whatever is needed to keep us all on track. You will join a flourishing and supportive community of professional administrators who enjoy helping one another to succeed. You will be respected for the important job that you do as a member of this important profession. Thanks to flexible working practices you will be able to manage your work life balance in the best way for you. We understand that happy, healthy people are what makes this organisation great and we want people to thrive by bringing their whole selves to work. You will put teamwork at the heart of what you do and be part of a positive, inclusive and supportive environment where your team, and customers, feel valued. The team You’ll join our Business Support Team, based in the Environment and Business Directorate. The team is dispersed across the country. We provide a Personal Assistant support service to the Executive Directors across the Directorate. The second PA will work directly with Sarah Cook. The Environment Agency promotes a positive, inclusive, and supportive culture where everyone feels valued. We use evidence, expertise, engagement, and innovation to enhance and support delivery, influence policy, legislation, and secure resources. Experience/skills Required In your capability-based answers please demonstrate your: ability to work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work ability to build great working relationships great communication skills, both verbal and written ability to work flexibly and at pace ability to anticipate and manage the expectations of customers and colleagues passion for being organised and for organising things for others ability to proactively seek out and embed continuous improvement ability to spot what needs doing and get it done well, at the right time. You’ll have a range of development opportunities and appropriate training will be provided. Contact and additional information You’ll have an incident management objective in your development plan. We’ll support you to find an incident role to suit your needs and circumstances. Appropriate training will be given. You’ll have an EA Office base location, as a national role the working location is flexible. We use smart tools to stay connected/reduce travel, some travel and overnights may be required. Please see Candidate / Additional Information Pack for more information. Any queries, contact julia.upton@environment-agency.gov.uk Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within 2-3 weeks of the closing date. If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer an alternative post. Competence 1 Manages Self Description More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage Description: Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency Question: Please tell us about a time when you have used your skills to manage yourself and your personal resilience / wellbeing during a busy time. You may wish to include details around: your knowledge and experience, how you seek feedback, your flexibility and ability to adapt to changing priorities. Competence 2 Communicates Effectively Description Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Question: Please tell us how your personal approach ensures clear and effective communication to others, and also give us an example of how you have dealt with a difficult situation previously and ensured a positive outcome? Competence 3 Builds and Sustains Relationships Description Description: Develops and maintains effective working relationships Question: Can you tell us a time when you have had to build a working relationship quickly to achieve a goal? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Maidstone, England, United Kingdom

Job Description Are you passionate about our most precious and challenging resource? Are you interested in applying your technical skills to help solve real world problems? Can you help the Environment Agency innovate and develop new tools for extracting insights from data and improve our understanding of future water needs? Then this may be the opportunity for you. Working primarily with technical team members and a diverse range of stakeholders including water resources regulators, water companies, regional groups, government (MHCLG), RAPID, and academic project partners, your role will involve two aspects. First, to refactor a historically labour-intensive manual process into a streamlined automated approach, which will help enhance our understanding of water needs nationally and improve our ability to regulate effectively. This work will increase our efficiency, improve our data quality and our confidence in, and communication of, water company data and insights from this data. The role will also involve deploying the newly developed programmatic approach via web-based tools for data-sharing, communication and engagement with our stakeholders. Second, to support the ongoing development of national water resources modelling capabilities in the EA. This will include developing water resource models to enable regulators and government to assess future national water needs, the drivers and how this may change given latest policy and growth forecasts. This will involve data processing, running models and drawing together findings and communicating them in a logical way. You will also support in a water industry wide modelling advisory group that aims to develop national consistency in how we assess our future water needs. The Environment Agency are fully committed to inclusivity and equal opportunities, offering flexible work arrangements for all our vacancies. Join us in a diverse environment where every voice is heard and valued. The team Positioned within the National Appraisal Unit in Operations Catchment Services, the Water Resources Modelling Team is establishing national water resources modelling capabilities to provide assessments of supply options and provide evidence-based recommendations to key stakeholders. The team provides technical skills and resources to support the business through collaborative projects, including modelling strategic resource options with RAPID and academic partners, and working with Environment & Business and government partners on modelling for the National Framework. Experience/skills Required We are seeking an individual with experience in programming and developing automated tools and/or developing models. You’ll be qualified to at least degree standard in a relevant discipline, be highly numerate with strong analytical skills and have experience working on multi-stakeholder projects, delivering results to tight deadlines. The candidate will have most of the following skills: Highly motivated self-starter/self-learner with good interpersonal skills, commitment to continuous improvement and enthusiasm to learn Proven programming ability using standard software development practices (including deploying web-based tools to communicate and share/receive data) Experience in, or transferrable skills to apply to, water resources modelling High level of numeracy with strong data processing/manipulation skills Ability to understand/communicate complex technical concepts to different audiences Excellent problem solving, decision-making and scientific reasoning skills Adept at working independently and as part of a virtual team Handles multiple work streams and priorities Contact and additional information You’ll have an inclusive incident management objective in your development plan. We’ll help you find a role to suit your needs. Appropriate training will be given. You’ll have an EA Office base location, as a national role the working location is flexible / hybrid. We use smart tools to stay connected and reduce travel, some travel and overnights may be required. Please read the Candidate / Additional Information Pack for information. Any queries, contact emily.fallon@environment-agency.gov.uk. Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within two weeks of the closing date. If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post. Competence 1 Data and Information Management Description Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes. More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage. Give an example of a time when you have collected, analysed, interpreted, recorded, managed, and developed data or information, and how you have shared this data or information with different audiences. Competence 2 Focuses on Customers and Partners Description Addresses the needs of internal and external customers, provides rapid and effective responses. More information on how to answer competency questions can be found in the candidate pack. Give an example of a time when you have balanced and met the needs of internal and external customers, provided effective responses, and resolved problems. Competence 3 Takes Decisions and Solves Problems Description Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. More information on how to answer competency questions can be found in the candidate pack. Give an example of a time where you have identified and delivered optimum solutions by effectively analysing all the information, probed to develop alternative solutions, and made sound and timely decisions. Competence 4 Manages Self Description Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency. More information on how to answer competency questions can be found in the candidate pack. Give an example of when you had to independently deliver work under demanding circumstances, how did you remain effective and what did you learn about your strengths and weaknesses? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Northamptonshire, England, United Kingdom

Job Description The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment. We have 2 exciting opportunities for 2 Personal Assistants to join us. One PA will join the team of PAs in the Environment & Business, Business Support Team, and the second PA will support Sarah Cook, Director of People and Assurance in the Strategy, Transformation and Assurance Directorate. . Personal Assistants enable our senior leaders to give their best to create better places for people and wildlife and support sustainable development. Naturally organised, you will be someone that enjoys multi-tasking and prioritising tasks. You will manage calendars, book accommodation and travel, and use your excellent judgment to triage email traffic. You will enjoy thinking ahead for our leaders and will step forward happily to administer whatever is needed to keep us all on track. You will join a flourishing and supportive community of professional administrators who enjoy helping one another to succeed. You will be respected for the important job that you do as a member of this important profession. Thanks to flexible working practices you will be able to manage your work life balance in the best way for you. We understand that happy, healthy people are what makes this organisation great and we want people to thrive by bringing their whole selves to work. You will put teamwork at the heart of what you do and be part of a positive, inclusive and supportive environment where your team, and customers, feel valued. The team You’ll join our Business Support Team, based in the Environment and Business Directorate. The team is dispersed across the country. We provide a Personal Assistant support service to the Executive Directors across the Directorate. The second PA will work directly with Sarah Cook. The Environment Agency promotes a positive, inclusive, and supportive culture where everyone feels valued. We use evidence, expertise, engagement, and innovation to enhance and support delivery, influence policy, legislation, and secure resources. Experience/skills Required In your capability-based answers please demonstrate your: ability to work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work ability to build great working relationships great communication skills, both verbal and written ability to work flexibly and at pace ability to anticipate and manage the expectations of customers and colleagues passion for being organised and for organising things for others ability to proactively seek out and embed continuous improvement ability to spot what needs doing and get it done well, at the right time. You’ll have a range of development opportunities and appropriate training will be provided. Contact and additional information You’ll have an incident management objective in your development plan. We’ll support you to find an incident role to suit your needs and circumstances. Appropriate training will be given. You’ll have an EA Office base location, as a national role the working location is flexible. We use smart tools to stay connected/reduce travel, some travel and overnights may be required. Please see Candidate / Additional Information Pack for more information. Any queries, contact julia.upton@environment-agency.gov.uk Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within 2-3 weeks of the closing date. If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer an alternative post. Competence 1 Manages Self Description More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage Description: Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency Question: Please tell us about a time when you have used your skills to manage yourself and your personal resilience / wellbeing during a busy time. You may wish to include details around: your knowledge and experience, how you seek feedback, your flexibility and ability to adapt to changing priorities. Competence 2 Communicates Effectively Description Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Question: Please tell us how your personal approach ensures clear and effective communication to others, and also give us an example of how you have dealt with a difficult situation previously and ensured a positive outcome? Competence 3 Builds and Sustains Relationships Description Description: Develops and maintains effective working relationships Question: Can you tell us a time when you have had to build a working relationship quickly to achieve a goal? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Kingston Upon Hull, England, United Kingdom

Job Description Ever heard people say that Personal Assistants (PAs) are the backbone of an organisation? They manage relationships, solve problems, and make the impossible happen - all while keeping everything running smoothly. If that sounds like you, we’d love to hear from you! We have an exciting opportunity to join 2 of our dynamic Executive Office teams, supporting senior leaders within Incident Management and Resilience and our new Growth, Permitting & Monitoring departments as PAs. Our PAs play a vital role in ensuring our Director and Deputy Directors can focus on delivering their work, providing high-quality administrative support in a fast-paced and rewarding environment. We’re seeking proactive, highly organised team players who can think ahead and pay close attention to detail. You’ll need strong judgment and problem-solving skills, as well as the ability to collaborate effectively across the business and with other government departments. Excellent communication and administrative skills are essential, and discretion is a must when handling sensitive information. You will: Be part of a fast-moving, high-impact team tackling interesting and important challenges. Gain exposure to a variety of work across the senior leadership team. Work closely with other PAs, ensuring seamless support across Operations. Develop your skills and experience, whether you're already a PA, a Business Administrator, or looking to broaden your expertise in a new area. At the Environment Agency, we are committed to inclusion, diversity, and flexible working. We welcome applications from all backgrounds and encourage job-sharing and flexible working patterns. The team The roles are within Operations, and you will join a small friendly team in either Incident Management & Resilience or Growth, Permitting & Monitoring providing support to the Directors and Deputy Directors. Experience/skills Required Key skills for the role are: Resilience and agility - the ability to remain flexible and think creatively to solve problems when plans change. Confidentiality and discretion – handling sensitive information with professionalism and always ensuring confidentiality. Relationship building – understanding customer needs and delivering high-quality support to foster strong, effective working relationships. Judgment and prioritisation – effectively managing your workload, identifying priorities, and proactively highlighting potential issues. Contact and additional information For an informal chat about this role, please contact James.pritchard-evans@environment-agency.gov.uk We are a national team so can welcome applicants from across England. Colleagues will have a base location at one of our offices, and we work in a hybrid way splitting time between Office and home working, with some travel required. Interviews will be conducted virtually via Microsoft Teams during week commencing 8 September 2025. If you require any reasonable adjustments to support you during the interview process, please let us know. All requests will be thoughtfully considered and accommodated wherever possible You will be encouraged to consider an incident role which supports the Environment Agency’s response to incidents. Top 3 capabilities for these roles are: Achieves results Focuses on customers and partners Communicates Effectively Competence 1 Achieves Results Description Description Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results. Using an example, please explain how you have prioritised and organised your workload to deliver multiple tasks by strict deadlines. How did you decide what to do first and what could wait? Competence 2 Focuses on Customers and Partners Description Addresses the needs of internal and external customers, provides rapid and effective responses Can you share an example of a time when you had to manage competing priorities? How did you ensure each customer received the best possible outcome, and how did you handle situations where expectations couldn’t be fully met? Competence 3 Communicates Effectively Description Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Please tell us about a time when you had to listen and question to understand and engage. How did you then collate that information, share and communicate it to others? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Reading, England, United Kingdom

Job Description The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment. We have 2 exciting opportunities for 2 Personal Assistants to join us. One PA will join the team of PAs in the Environment & Business, Business Support Team, and the second PA will support Sarah Cook, Director of People and Assurance in the Strategy, Transformation and Assurance Directorate. . Personal Assistants enable our senior leaders to give their best to create better places for people and wildlife and support sustainable development. Naturally organised, you will be someone that enjoys multi-tasking and prioritising tasks. You will manage calendars, book accommodation and travel, and use your excellent judgment to triage email traffic. You will enjoy thinking ahead for our leaders and will step forward happily to administer whatever is needed to keep us all on track. You will join a flourishing and supportive community of professional administrators who enjoy helping one another to succeed. You will be respected for the important job that you do as a member of this important profession. Thanks to flexible working practices you will be able to manage your work life balance in the best way for you. We understand that happy, healthy people are what makes this organisation great and we want people to thrive by bringing their whole selves to work. You will put teamwork at the heart of what you do and be part of a positive, inclusive and supportive environment where your team, and customers, feel valued. The team You’ll join our Business Support Team, based in the Environment and Business Directorate. The team is dispersed across the country. We provide a Personal Assistant support service to the Executive Directors across the Directorate. The second PA will work directly with Sarah Cook. The Environment Agency promotes a positive, inclusive, and supportive culture where everyone feels valued. We use evidence, expertise, engagement, and innovation to enhance and support delivery, influence policy, legislation, and secure resources. Experience/skills Required In your capability-based answers please demonstrate your: ability to work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work ability to build great working relationships great communication skills, both verbal and written ability to work flexibly and at pace ability to anticipate and manage the expectations of customers and colleagues passion for being organised and for organising things for others ability to proactively seek out and embed continuous improvement ability to spot what needs doing and get it done well, at the right time. You’ll have a range of development opportunities and appropriate training will be provided. Contact and additional information You’ll have an incident management objective in your development plan. We’ll support you to find an incident role to suit your needs and circumstances. Appropriate training will be given. You’ll have an EA Office base location, as a national role the working location is flexible. We use smart tools to stay connected/reduce travel, some travel and overnights may be required. Please see Candidate / Additional Information Pack for more information. Any queries, contact julia.upton@environment-agency.gov.uk Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within 2-3 weeks of the closing date. If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer an alternative post. Competence 1 Manages Self Description More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage Description: Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency Question: Please tell us about a time when you have used your skills to manage yourself and your personal resilience / wellbeing during a busy time. You may wish to include details around: your knowledge and experience, how you seek feedback, your flexibility and ability to adapt to changing priorities. Competence 2 Communicates Effectively Description Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Question: Please tell us how your personal approach ensures clear and effective communication to others, and also give us an example of how you have dealt with a difficult situation previously and ensured a positive outcome? Competence 3 Builds and Sustains Relationships Description Description: Develops and maintains effective working relationships Question: Can you tell us a time when you have had to build a working relationship quickly to achieve a goal? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Kendal, England, United Kingdom