Please note: this is a on-site role working from Ilford (IG1 1QP) working full-time Job Description We are seeking a highly organized and customer-focused Service Coordinator to manage service requests, schedule technicians, and ensure smooth operations for our coffee equipment business. The ideal candidate will handle customer inquiries, coordinate repairs and maintenance, manage inventory, and maintain accurate service records. Strong communication, problem-solving skills, and attention to detail are essential, along with the ability to work in a fast-paced environment. Experience in scheduling, CRM software, and basic technical knowledge of coffee machines is a plus. Responsibilities: Dealing with enquires from email, chat, telephone etc Setting up new customers and dealing with existing accounts Act as the main point of contact for customers regarding service requests/ call-out Schedule service appointments and follow up on customer satisfaction Assign tasks to technicians based on availability and expertise Maintain an organized service calendar Ensure prompt response to emergency service call Maintain records of equipment and service history Coordinate deliveries and returns of machines and parts Order and track spare parts and supplies Maintain accurate records of customer interactions Ensure compliance with warranty and service agreements on espresso machines/ grinders etc Prepare quotes, invoices, and service reports. Identify and suggest process improvements for efficiency Liaise between customers, technicians, and management. Requirements: Previous experience in a service coordination, scheduling, or administrative role Background in technical support, logistics, or equipment servicing (preferred) Strong organizational and time-management skills Excellent communication skills (verbal and written) Problem-solving mindset with attention to detail Customer service-oriented approach Proficiency in CRM software, scheduling tools, and Microsoft Office (Word, Excel, Outlook) Ability to understand basic technical aspects of coffee equipment (preferred but not mandatory). Ability to work independently and as part of a team Adaptability in a fast-paced environment. trong follow-up and accountability for task completion Salary: Up to £35,000 PA 1 week trial followed by 90 day review before final permanent contract Benefits of joining us 21 days of leave + bank holidays (pro-rota) Employee discount Free coffee! Company contributory pension scheme Training & development opportunities Your birthday off! Job Type: Full-time Permanent On-site. Location : Greater London, England, United Kingdom

What You'll Be Doing Working as part of a team providing excellent customer service wherever there is interaction with one of our customers Maintaining an accurate stock record and carry out regular scheduled stock counts Placing stock and special orders The contracted hours for this role are 37 or more Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. Selco Builders Warehouse. Location : United Kingdom, United Kingdom

Join WMCA at a pivotal moment of digital transformation. As a Solution Architect in our Digital and Data team, you’ll help shape the future digital state of the organisation - leading the move from legacy systems to modern platforms. You’ll be central to designing robust, compliant solutions aligned with enterprise standards, acting as a gatekeeper for technical design decisions. This is a unique opportunity to influence a major systems revamp and ensure our technology meets the evolving needs of customers and stakeholders across the region. What you will be doing. Work flexibly and with integrity to support the needs of WMCA and the Digital and Data team. Develop, deliver, and support solutions architecture across the organisation. Understand and document business needs, translating them into technical solutions. Collaborate with colleagues and users to define requirements and acceptance criteria. Create and review technical designs, offering guidance for current and future systems. Communicate complex IT architecture in clear business terms to stakeholders. Advise staff and users on digital tools and ensure compliance with technical standards. Document key team processes and promote a culture of continuous improvement. Contribute to and enforce technical standards across user groups. Build partnerships with internal teams and external organisations to support strategic goals. Present reports and updates to project, architectural, and senior management boards. Identify and communicate opportunities, risks, and recommendations to stakeholders. Implement and maintain architecture governance frameworks. What you need. A good understanding of Service Oriented Architecture with significant practical experience of service orientated design. Hold or work towards a qualification that underpin Solution Architecture (e.g. TOGAF, BCS Foundation Certificate in Architecture Concepts and Domains) Degree Level qualification or equivalent experience in an IT discipline. Demonstrable evidence of producing high quality technical documentation. Experience of working in a strategic context, supporting planning. In depth understanding of IT concepts, both infrastructure and software related. A working knowledge of at least 3 of the following areas; Information and Data Management, System Design and Development, Security (firewalls, VPN, intrusion detection and prevention systems), Application Management, ERP systems, CRM systems, Networking and Microsoft Solutions, Infrastructure. Strong knowledge of network, server, storage, and virtualisation technologies. Understanding of the relevant legislative framework and professional standards both within the ICT industry and within a public sector authority. Analytical mindset with strong problem-solving skills. Ability to build strong working relationships with end users in exceeding their expectations with excellent customer service, communication and presentation skills. Location. The location for this role is 16 Summer Lane, Birmingham, B19 3SD, with at least one day per week spent in the office. How to apply. Applying for a role with WMCA is straight forward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won’t be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. it’s your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (careers@wmca.org.uk). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme ( one of the most generous pension schemes in the UK ). 28 days paid annual leave (with an option to purchase more) EV car benefit scheme Ethical saving options and healthcare plans. Discounted gym membership, will writing and mortgage advice. An option to buy a bicycle , including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer . Interest free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).. Location : Birmingham, B19 3SD

All about the Role A Youth Justice Officer (YJO) plays a key role in supporting children and young people who are involved in or at risk of entering the criminal justice system. Their role is about more than monitoring behaviour—they build meaningful relationships, assess needs and risks, and help children and young people make positive changes in their lives. Working closely with families, schools, social care, and other agencies, YJOs develop tailored intervention plans, offer guidance, and encourage accountability while always keeping the young person's safety and wellbeing at the centre. Their work is grounded in promoting rehabilitation, reducing reoffending, and supporting a safer future for the child, young person and the wider community. In addition to supporting children through tailored interventions, Youth Justice Officers play an important role in promoting restorative justice and helping repair harm. This means creating safe spaces where young people can reflect on the impact of their actions—not just on themselves, but on others and their community. Where appropriate, YJO alongside the restorative justice team help facilitate conversations or activities that allow young people to take responsibility, understand consequences, and make amends in meaningful ways. All about our Team Peterborough Youth Justice Team is a group of dedicated professionals who work with children and young people involved in the criminal justice system. Their role is to understand the reasons behind a child or young person's behaviour and to offer the right support to help them make positive changes. The team includes Youth Justice Officers, health and education professionals, police, all working together to reduce reoffending, promote rehabilitation, and keep the community safe. They build relationships with children and young people, assess their needs and concerns for others, and develop tailored intervention plans. Peterborough Youth Justice Team also focuses on restorative justice—giving young people the chance to understand the impact of their actions, take responsibility, and repair harm where possible. Everything they do is centred around keeping the child's wellbeing at the heart of the process. All about You We are a passionate, forward-thinking Youth Justice Service committed to supporting children and young people to make positive, lasting change. We believe in second chances, building trusting relationships, and using a strengths-based approach to reduce offending and improve outcomes. Our multi-agency team works creatively and collaboratively, putting the child's voice at the centre of every decision. Whether through restorative practice, education engagement, or targeted interventions, we work holistically to understand each young person's journey and tailor support that helps them move forward. If you're dedicated to making a difference and thrive in a dynamic, child-focused environment, you'll find your place with us. All about our Benefits We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days bank holidays, sick pay and local government pension scheme… Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes Buy up to 10 days additional annual leave (pro-rata) Access to car lease scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings Access to development opportunities including apprenticeships to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to our equality, diversity and inclusion network Opportunities to receive Employee Recognition Awards All about our Commitments We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact (url removed) we will work with you to meet your needs. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.. Location : Cambridgeshire

What You'll Be Doing Working as part of a team providing excellent customer service wherever there is interaction with one of our customers Using forklift trucks and other equipment to prepare stock for delivery, but don't worry full training will be provided Accurately and efficiently identifying and picking stock to fulfil customer orders The contracted hours for this role are 37 or more. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. Selco Builders Warehouse. Location : Slough, Berkshire, United Kingdom

What You'll Be Doing Working as part of a team providing excellent customer service wherever there is interaction with one of our customers Using specialist equipment such as the sawmill, paint mixers and forklifts We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them Merchandising stock displays and replenishing shelves across the store The contracted hours for this role are 37 or more. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. Selco Builders Warehouse. Location : Chelmsford, Essex, United Kingdom

How you'll make a difference: By co-ordinating and motivating a team of electricians and tradesmen, you will be responsible for the effective delivery of the Street Lighting services across South Gloucestershire. What you will be doing: It will be your responsibility to manage 2-3 teams of electricians working on street lighting installations and maintenance across South Gloucestershire. Regularly, you will be allocating staff and resources effectively to meet service requirements. Day to day, you will be responsible for the management of your teams, including absence monitoring, appraisals and training, ensuring all team members receive ongoing support and development. You will liaise with customers, coordinating work to achieve required standards. You will be responsible for ensuring work operations are carried out in accordance with specifications and regulations, and you will inspect, monitor and report on service standards. What we need from you: We require you to have, or be working towards, a professional/technical qualification e.g. HNC, NVQ4, or have equivalent relevant experience. It is essential for you to have knowledge of relevant legislation, procedures and policies e.g. health and safety. Given the elements of this role, you must have the ability to identify problems and provide creative, workable solutions within short timeframes. You will have experience of supervising, motivating and developing a team, including allocation of work, performing absence monitoring, conducting training and undertaking recruitment. What you need to know: This is a full time role, working 42 hours per week, including 5 hrs contractual overtime. Your shift pattern will be 7.00am – 16.30pm. Interviews will be held on Wednesday 3rd September 2025. How a career at South Gloucestershire Council is different: As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. What’s special here is the strength of the team ethos, the support and the training. Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We're building and shaping communities which people are proud of. We're planning for the future; building and improving the roads, railways, schools, green spaces, and houses. We’re providing essential services across our communities to ensure they are safe and well maintained. We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. We’re making a difference, be part of it! To view the full job description, please click this link: South Gloucestershire Council. Location : Yate, Gloucestershire, United Kingdom

This role has a starting salary of £25,052 per annum, based on a 36 hour working week. This is pro-rata for part time roles. Your actual salary for working 21 hours per week would be £14,613.67 per annum. Your actual salary for working 7 hours per week would be £4,871.22 per annum. Surrey Adult Learning is looking for proactive and customer focused Operations Assistants to be the welcoming and supportive face our centres across Surrey. We have the following opportunities available: Guildford Adult Learning Centre - 21 hrs per week (Monday - Wednesday) Esher Adult Learning Centre - 7 hrs per week (Tuesday & Thursday evenings) Camberley Adult Learning Centre - 21 hrs per week (Tuesday, Thursday & Friday) In your application, please specify which location and role you wish to be considered for. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Annual leave allowance (for bank) or remove for term time Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days Learning and development hub where you can access a wealth of resources Discount on Adult Learning Courses About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role As the welcoming face of our centre, you'll be the go-to person for learners-offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. You'll also be a key support for tutors, assisting with room and equipment queries and ensuring resources are ordered and available when needed. Your day-to-day tasks will include managing shared inboxes, responding to enquiries or directing them to the right colleague, and using your IT skills to keep our learner management system accurate and up to date. You will help maintain a safe and smooth-running environment by reporting building issues and acting as a fire warden or first aider when required. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Strong IT skills and experience in data entry or high-volume processing. Excellent interpersonal and communication skills. A team player with the ability to work under pressure and manage time effectively. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Phil Evans by e-mail () The job advert closes at 23:59 on 29/08/2025. Local Government Reorganisation (LGR) Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.. Location : Guildford, Surrey

This role has a starting salary of £25,052 per annum, based on a 36 hour working week. This is pro-rata for part time roles. Your actual salary for working 21 hours per week would be £14,613.67 per annum. Your actual salary for working 7 hours per week would be £4,871.22 per annum. Surrey Adult Learning is looking for proactive and customer focused Operations Assistants to be the welcoming and supportive face our centres across Surrey. We have the following opportunities available: Guildford Adult Learning Centre - 21 hrs per week (Monday - Wednesday) Esher Adult Learning Centre - 7 hrs per week (Tuesday & Thursday evenings) Camberley Adult Learning Centre - 21 hrs per week (Tuesday, Thursday & Friday) In your application, please specify which location and role you wish to be considered for. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Annual leave allowance (for bank) or remove for term time Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days Learning and development hub where you can access a wealth of resources Discount on Adult Learning Courses About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role As the welcoming face of our centre, you'll be the go-to person for learners-offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. You'll also be a key support for tutors, assisting with room and equipment queries and ensuring resources are ordered and available when needed. Your day-to-day tasks will include managing shared inboxes, responding to enquiries or directing them to the right colleague, and using your IT skills to keep our learner management system accurate and up to date. You will help maintain a safe and smooth-running environment by reporting building issues and acting as a fire warden or first aider when required. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Strong IT skills and experience in data entry or high-volume processing. Excellent interpersonal and communication skills. A team player with the ability to work under pressure and manage time effectively. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Phil Evans by e-mail () The job advert closes at 23:59 on 29/08/2025. Local Government Reorganisation (LGR) Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.. Location : Guildford, Surrey, GU1 3RX

Working with us means collaborating across our different teams, and sharing best practice, knowledge, and experience to continually improve the way we do things. Support is important, as we work in a big county with some diverse challenges – but together we can meet all kinds of needs and demands. We know you’ll want to continually develop in your role and potentially progress your career and that why we have created a great training and development opportunities ensuring your individual growth here at Staffordshire. You will be based within the district service area of Lichfield. Lichfield are proud to be supporting a 'Family Help' pilot, whereby you will also be working closely with social workers to support children in need. Hybrid working supported, with a balance of office based and home working. Package Description Main Responsibilities Our Family Practitioners are key workers for the children and families we support. In this role you’ll be: leading on early help assessments and plans working together with social workers to support children in need, children on child protection plans and children in care contributing to parenting assessments, supporting mediation, crisis prevention, conflict resolution and Life Story Work supporting on the completion of accurate documentation, reports and records relating to work you do with children, young people and their families And through all this great work you do, you’ll be supporting children and families, with a restorative practice approach, helping them stay together where possible. The Ideal Candidate You will have: A minimum of NVQ Level 3 related to working with children and families OR relevant experience Experience of supporting children and their families within their homes, delivering direct work and being creative in the way that you work to engage children, their families and carers Be flexible with working hours as there may be occasions where evening and weekend work may be needed Have a current UK driving licence and vehicle “We’re happy to talk flexible working” But above all, you’ll bring the desire to work with children and families to give them the right support, at the right time with the aim of keeping families together where it’s safe to do so. For further information, please contact Family Practitioner Lead, Beccy Davies - beccy.tarbuck@staffordshire.gov.uk Interviews will be held on the 3 September 2025. This role is currently subject to a review of weekend working arrangements, including any paid enhancements. Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. About Staffordshire County Council We are no ordinary county council: Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too. Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire Our recruitment process: As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.. Location : The Old House, Lichfield, WS13 7SQ