Job summary We are looking for a Band 4 STaR Worker to join our Early Intervention in Psychosis Team. You will provide specialist support to service users based in the North and East Herts areas. You will need experience of working with people who have mental health issues in the community. Your role as support worker will be part of the wider multi disciplinary team and support the community treatment of people as part of the First Episode of Psychosis Pathway. The work is varied and rewarding. It can at times be challenging and unpredictable. You will need to be a good communicator, able to support people in distress or who are very unwell, be practical, sensible, and able to work alone as well as part of a skilled team. There is good opportunity for training in-house and also developmental opportunities for STaR Workers.This is a great opportunity for you to be part of a developing and exciting service, at the forefront of implementation of the First Episode of Psychosis pathway. This pathway will make a major difference to the quality of care received by those with First Episode Psychosis and greatly improve their ability to recover. You can play a valuable part in ensuring our service users receive the right treatment at the right time from an EIP service and can go on to lead full, hopeful and productive lives. Main duties of the job To work as part of a team which provides mental health services to those experiencing their first episode of psychosis . To focus directly the on the needs of service users requiring accommodation solutions using the Support Time and Recovery To work across service and/or care group boundaries as necessary. To work closely in association with the Team Leader, other senior staff and other agencies, to help maximise the quality and quantity of STR services within available resources. To work within the Care Programme Approach / Care Management process with a focus on Recovery To provide support, give time and thus promote recovery About us Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming. Kind. Positive. Respectful. Professional. About us - Hertfordshire NHS Partnership Trust Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/ Details Date posted 25 June 2025 Pay scheme Agenda for change Band Band 4 Salary £27,857 to £30,570 a year per annum pro rata Contract Secondment Working pattern Full-time, Flexible working Reference number 367-ACMS-9429 Job locations Caseload work in North and East Herts, team base in Saffron Ground, Stevenage. 3 Ditchmore Lane Stevenage SG1 3LJ Job description Job responsibilities To provide support , give time to an allocated group of service users and thus promote their recovery and promote their place in the broader To contribute towards the management of a team of STR workers, by leading on clearly identified, appropriate day to day team management Responsible for providing support to the care co-ordinator, in the implementation of a recovery focused care plan for an allocated number of individual service To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent To positively promote independent living of service users within To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion. To develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity To enable staff to provide support with daily living of ordinary lives To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare To be responsible for reviewing information available to staff and service users for its quality The Above is just a small example of the duties involved please read the attached documents before applying Job description Job responsibilities To provide support , give time to an allocated group of service users and thus promote their recovery and promote their place in the broader To contribute towards the management of a team of STR workers, by leading on clearly identified, appropriate day to day team management Responsible for providing support to the care co-ordinator, in the implementation of a recovery focused care plan for an allocated number of individual service To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent To positively promote independent living of service users within To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion. To develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity To enable staff to provide support with daily living of ordinary lives To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare To be responsible for reviewing information available to staff and service users for its quality The Above is just a small example of the duties involved please read the attached documents before applying Person Specification Qualifications Essential NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit or equivalent level of experience NVQ/Mental Health Certificate Level 2 Skills and Knowledge Essential Basic written and verbal communication skills Ability to work unsupervised in a range of settings Ability to provide practical support with daily living activities Knowledge of benefits/employment systems An understanding of the mental health system Experience Essential Experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties Other Requirements Essential Access to own transportation Person Specification Qualifications Essential NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit or equivalent level of experience NVQ/Mental Health Certificate Level 2 Skills and Knowledge Essential Basic written and verbal communication skills Ability to work unsupervised in a range of settings Ability to provide practical support with daily living activities Knowledge of benefits/employment systems An understanding of the mental health system Experience Essential Experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties Other Requirements Essential Access to own transportation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Caseload work in North and East Herts, team base in Saffron Ground, Stevenage. 3 Ditchmore Lane Stevenage SG1 3LJ Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab) Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Caseload work in North and East Herts, team base in Saffron Ground, Stevenage. 3 Ditchmore Lane Stevenage SG1 3LJ Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab). Location : Caseload work in North and East Herts, team base in Saffron Ground, Stevenage., 3 Ditchmore Lane, SG1 3LJ Stevenage, United Kingdom