What You'll Be Doing Working as part of a team providing excellent customer service wherever there is interaction with one of our customers Customer communication management is utilised to drive Store sales Ensure a working and effective quote bank is maintained All sales opportunities and large-scale projects explored to maximise sales and margin Sales experience and knowledge is essential for this position The contracted hours for this role are 37 or more. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. Selco Builders Warehouse. Location : Tottenham, North London, United Kingdom

Registered Manager Who are we: The National Autistic Society is here to transform lives, challenge perceptions and build a society that works for autistic people. We support people to understand their diagnosis and how this may impact on their life and the lives of those around them. Our residential services provide accommodation and support for autistic adults 52 weeks a year, 24 hours a day in urban and rural settings. We also provide supported living services for autistic adults who need extra help to live in their own homes or within our accommodation, whether as tenants or owner occupiers, living alone, or with others. Visit our website to find out more about who we are and what we do: Who we are looking for: We are looking for Registered manager with the passion to work with our fantastic team at Ty Canol, SW Wales. Being a Registered Manager takes leadership skills, patience and commitment. But working with autistic people gives so much more in return. You will be responsible for leading the outstanding care and management of all aspects of your respective services, ensuring individual outcomes are met for the people we support; maintaining quality of service and striving to grow and develop the services, adapting to changing needs. The role will have full legal responsibility for making sure the services ensure compliance with regulation in relation to the day to day care of people accessing the service. You will ensure that the needs of adults with autism are assessed, identified and met through careful programme planning and behaviour support; manage an agreed budget to provide an efficient, viable service; supervise and manage staff performance and coordinate positive, collaborative liaison with external agencies, multi-disciplinary teams and health professionals. The philosophy of the services endorses the person-centred planning approach, promotes each person’s strengths and skills and the growth of individuals to their maximum potential. A positive, pro-active and flexible approach will be required. Experience of managing a team is absolutely essential. You will also have an excellent working knowledge of care standards and related legislation as well as accurate and detailed report writing skills and business and finance skills to ensure the service is run on a sound financial basis. Must hold a SVQ Level 4 or equivalent. Must hold a UK driving license. What we can offer you: Auto-enrolled Pension Scheme 33 days annual leave (incl. Public Holidays) with the option to buy or sell annual leave every year Excellent induction, training and development programme including training about autism Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more! Healthcare Cash Plan (for permanent staff members) Life Assurance at 2 x base salary A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply) Access to a 24-hour Employee Assistance Programme & counselling programme Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free! Eligibility for a Blue Light Card Enhanced overtime. Additional payments for sleep-in and on call Join the Team Scheme - Refer a friend and receive £200 Where you will be working: Ty Canol, Longford Court Neath Abbey Neath SA10 7HN About our application process: When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role. For more information about this job please contact Jemma Newton at Jemma.Newton@nas.org.uk We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. To protect our autistic adults, all staff are required to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential. Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism. The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks. We are an equal opportunities employer. INDAS The National Autistic Society. Location : Wales, United Kingdom

Staff who work on inpatient mental health wards experience violence, verbal abuse and see patients harming themselves. They also hear about child abuse that patients have experienced in the past. Together, these experiences are known as ‘workplace trauma.’ The Workplace Trauma project is an NIHR grant exploring the effect of a workplace trauma support intervention on staff working on acute mental health wards. It is a collaboration between Greater Manchester Mental Health NHS Foundation Trust and the University of Manchester. The project’s Lead Investigator is Professor Katherine Berry. The post holder will be based with the Research and Innovation Department at Greater Manchester Mental Health NHS Foundation Trust, which hosts a number of large mental health trials and other research studies. The post holder will also have close links with the University of Manchester, School of Health Sciences where the Lead Investigator is based. Both the Trust and the University place a very high value on collaborative working with service users and collaborate with service user groups locally and nationally to support a range of clinical and research initiatives. We strive to be an inclusive research unit, and we welcome applicants from a diverse range of communities to apply for the post, including people from diverse ethnic communities, people who identify as LGBTQIA+, and/or who identify as having a disability or as being neurodivergent. We know that experiences of workplace trauma are more common for staff from Black, Asian, and other diverse ethnic communities, and we will be purposively sampling 50% of our participants from a range of minority groups. Experience of recruiting research participants from diverse communities that are often under-represented in research would therefore be beneficial for the role Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. This 0.5 WTE post is funded until 31st May 2028. We will consider requests for flexible working arrangements, including job shares For further details / informal visits contact: Name: Prof. Katherine Berry Job title: Progamme Lead Email address: katherine.berry@manchester.ac.uk. Location : Manchester, England, United Kingdom

Are you looking for an opportunity to progress in store management? We’re looking for an Assistant Store Manager to join our home store team in Bolton (BL1 2AS), so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What’s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers. Location : Bolton, Greater Manchester

Job summary Staff Nurse Band 5 37.5 hours per week This is your chance to work in a friendly, professional and supportive organisation! We are looking for dynamic and enthusiastic Band 5 nurses who would like the opportunity to become part of a brand new purpose built hospital in a city centre location. Full time and part time hours will be considered and will involve working internal rotation from days to night shifts. The applicant is also expected to work bank holidays and weekends. Ward 4D ( formerly ward 5y)is a busy ever evolving adult gastroenterology ward with a range of patients of all ages and gastro medical conditions. No previous experience is required for any applicants wishing to apply but would be an advantage if you have some background experience in caring for adults in a hospital setting with gastrointestinal medical conditions. The ward offers the suitable candidate the opportunity to work within our respected multidisciplinary team. There are opportunities to continue with further study in the gastro field. We expect our nursing team to adhere to the trusts values and behaviours at all times and the ward sister expects all the staff to work to the high standards set out by the trust. Main duties of the job The post holder will be responsible and accountable for the assessment, planning, delivery and evaluation of nursing care. Work as a member of the multi-disciplinary team and undertake delegated tasks from the ward manager/charge nurse Following successful completion of foundation gateway will be required to take charge of ward/department for a span of duty The post holder will always work within the NMC's Code of Professional Conduct About us Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit theircareers page. Details Date posted 23 July 2025 Pay scheme Agenda for change Band Band 5 Salary £31,049 to £37,796 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 287-RMED-275-25 Job locations Royal Liverpool Hospital Mount Vernon Street Liverpool L7 8YE Job description Job responsibilities Clinical Responsibilities Participate in maintaining a safe, comfortable and therapeutic environment for all patients and carers and maintain agreed standards of nursing care. Determines nursing priorities and plans patient care. Informs the nurse in charge when changes in circumstances may affect patient care. Maintain nursing records in accordance with the NMC and Trust Guidelines. Maintain and improve quality of patient care through contribution to the development of Essence of Care and clinical benchmarking within the unit Ensure due regard is given to customs, values and spiritual beliefs of patients. Providing information and support to patients/carers, and ensuring all those involved in the care are aware of changes in the patients condition Job description Job responsibilities Clinical Responsibilities Participate in maintaining a safe, comfortable and therapeutic environment for all patients and carers and maintain agreed standards of nursing care. Determines nursing priorities and plans patient care. Informs the nurse in charge when changes in circumstances may affect patient care. Maintain nursing records in accordance with the NMC and Trust Guidelines. Maintain and improve quality of patient care through contribution to the development of Essence of Care and clinical benchmarking within the unit Ensure due regard is given to customs, values and spiritual beliefs of patients. Providing information and support to patients/carers, and ensuring all those involved in the care are aware of changes in the patients condition Person Specification Qualifications Essential Registered Nurse, current NMC registration BSc in Nursing (Diploma in Nursing as a minimum) Desirable Practice Assessor/Practice Supervisor Training Post registration qualification in relevant specialty Experience Essential Recent clinical nursing experience as a student or as a registered nurse Desirable Experience within relevant clinical setting Evidence of maintaining a clinical learning environment. Evidence of working with learners Knowledge Essential Sound clinical nursing knowledge and a good understanding of nursing issues and clinical governance Demonstrates awareness of own limitations Other Essential Supportive of colleagues Ability to work in changing environments Committed to high standards of patient care Exemplary personal standards of conduct and behaviour Maintain both personal and professional development Willingness to be flexible and adaptable Skills Essential Ability to organise workload and delegate tasks appropriately Ability to work as part of a team Ability to support less experienced staff Ability to problem solve Good written and verbal communication skills Desirable Basic IT skills, including e-mail and word processing Person Specification Qualifications Essential Registered Nurse, current NMC registration BSc in Nursing (Diploma in Nursing as a minimum) Desirable Practice Assessor/Practice Supervisor Training Post registration qualification in relevant specialty Experience Essential Recent clinical nursing experience as a student or as a registered nurse Desirable Experience within relevant clinical setting Evidence of maintaining a clinical learning environment. Evidence of working with learners Knowledge Essential Sound clinical nursing knowledge and a good understanding of nursing issues and clinical governance Demonstrates awareness of own limitations Other Essential Supportive of colleagues Ability to work in changing environments Committed to high standards of patient care Exemplary personal standards of conduct and behaviour Maintain both personal and professional development Willingness to be flexible and adaptable Skills Essential Ability to organise workload and delegate tasks appropriately Ability to work as part of a team Ability to support less experienced staff Ability to problem solve Good written and verbal communication skills Desirable Basic IT skills, including e-mail and word processing Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Liverpool Hospital Mount Vernon Street Liverpool L7 8YE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab) Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Liverpool Hospital Mount Vernon Street Liverpool L7 8YE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab). Location : Royal Liverpool Hospital, Mount Vernon Street, L7 8YE Liverpool, United Kingdom

Job summary An exciting opportunity has arisen for four Trainee Category Assistants/Category Assistants (dependent upon experience) to join our Category Management Teams across our newly formed group Procurement function. Working across the University Hospitals of Northamptonshire (UHN), which encompasses Kettering General Hospital NHS Foundation Trust, and Northampton General NHS Trust, you will be an integral part of one of our four specialist category areas, delivering a first class procurement service across UHN. This is a great opportunity for a developing procurement professional to join the Procurement team at UHN and really make a difference. We currently have vacancies in our clinical, estates & facilities and digital category management teams. Base can be discussed, but noting the requirement will be to travel between sites when required. You will be joining a large, friendly and supportive team which offers great opportunities for career progression. We are recruiting to either band 4 Trainee Category Assistants, or band 5 Category Assistants, dependent upon experience. The Trainee Category Assistant roles offer a guaranteed progression to the Category Assistant, once competencies have been achieved. If you would like to progress your career in procurement, please review the job descriptions and person specifications in the advert, and if you feel you match those requirements we'd love to hear from you. Main duties of the job The post holder will be responsible for undertaking specific sourcing projects for defined categories, across UHN and other NHS organisations as required. Additionally, the post holder will be expected to take a wider customer service role and champion Procurement throughout UHN, whilst offering expert procurement advise to stakeholders. You will be responsible for working on a wide range of procurement projects, working closely with trust managers and stakeholders to develop, deliver and manage contracts, ultimately carrying out end to end procurements. The post holder will work closely on a day to day basis with the Category Specialists and be accountable to a Category Manager. You will be studying towards, or willing to study towards MCIPS and have the discipline to work from an agreed work plan with deadlines. This is an excellent opportunity to develop your procurement career in a dynamic, challenging and high profile environment. About us Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire. Our Excellence Values Compassion Accountability Respect Integrity Courage We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. We are a Defence positive trust, supporting our reservists, veterans, spouses and partners. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Details Date posted 23 July 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £36,483 a year Per annum Contract Permanent Working pattern Full-time Reference number 265-7187726- A Job locations Northampton General Hospital Cliftonville Northampton NN1 5BD Job description Job responsibilities To provide a comprehensive, proactive, efficient and responsive procurement advisory and planning service across the designated specialist category area. Emphasis will be on supporting the delivery of compliant and fit for purpose contracts, showing value for money, and generating savings for the Trust in accordance with cost efficiency targets. Following the category management strategy that provides commercial benefit and reduces risk consistent with alignment to the Group Strategies, abiding by Trust specific SFIs, SOs, UK legislation. The post holder shares responsibility for undertaking complex and high value procurements and associated contract negotiations on behalf of the Group. The post holder will also liaise with other procurement and contracting authorities and other multi trust groups as appropriate. Assisting in the management of a designated portfolio of procurement projects in line with specified category across the Group, to include goods and services in accordance with the strategic sourcing plan. Support and assist the Category Specialist in the undertaking of Capital expenditure projects end to end, attending and chairing project related meetings where required. Analyse customer requirements, assist in development of comprehensive specification, tender and quotation documents. Investigate and resolve discrepancies with invoices against previously agreed contracts, along with challenging terms and conditions of contract, if not abided by by suppliers. Issuing waivers at point of need, and ensuring these are authorised by relevant authorised signatories. Work with the senior procurement team ensuring adoption of appropriate professional, ethical and personal standards of conduct and adherence to the standing orders and Standing Financial Instructions of the Group. Participate in the collaborative work of the Group, developing relationships and jointly working on projects within the agreed plan. Shadow senior colleagues in undertaking and completing procurement projects within the agreed timescales set out within the strategic sourcing plan in accordance with UK Regulations, Trust Standing Order and Standing Financial Instructions. Support senior procurement team when required compliant route for procurements has been identified and assist in carrying these out, learning processes and documentation, in line with all SOs, SFIs and UK legislation. Support in the arrangements for evaluations of new equipment, consumables or services across the Group, analysing quality and financial returns and ensuring goods and services are within set budget. Utilise IT Technologies to support and conduct financial or usage analysis. Assist in the setting of evaluation criteria, analyse and evaluate responses, negotiate and award contracts. Shadow post contract monitoring and supplier debriefs. Conduct market, supplier and product research to inform strategy and realise tactical objectives. Undertake value for money analysis for goods and services required by the Trust and review alternative sourcing arrangements. Actively contribute to the departments savings work plan. Support the category management team in the development of work plan projects. Learn to competently use the Trusts Business Intelligence tool (QlikView) to produce reports on contract coverage and savings opportunities as requested by the Senior procurement team. Develop productive ongoing relationships with end users and develop and enhance supplier relationships. Seek guidance in relation to requests from the customer base for new products and services across the Group. This roles requires prolonged sitting at a workstation, with prolonged use of computer/VDU. We support distributed and flexible working arrangements, however, subject to business needs, there may be a requirement to travel between the Kettering and Northampton Hospital sites and other sites across the Group. Job description Job responsibilities To provide a comprehensive, proactive, efficient and responsive procurement advisory and planning service across the designated specialist category area. Emphasis will be on supporting the delivery of compliant and fit for purpose contracts, showing value for money, and generating savings for the Trust in accordance with cost efficiency targets. Following the category management strategy that provides commercial benefit and reduces risk consistent with alignment to the Group Strategies, abiding by Trust specific SFIs, SOs, UK legislation. The post holder shares responsibility for undertaking complex and high value procurements and associated contract negotiations on behalf of the Group. The post holder will also liaise with other procurement and contracting authorities and other multi trust groups as appropriate. Assisting in the management of a designated portfolio of procurement projects in line with specified category across the Group, to include goods and services in accordance with the strategic sourcing plan. Support and assist the Category Specialist in the undertaking of Capital expenditure projects end to end, attending and chairing project related meetings where required. Analyse customer requirements, assist in development of comprehensive specification, tender and quotation documents. Investigate and resolve discrepancies with invoices against previously agreed contracts, along with challenging terms and conditions of contract, if not abided by by suppliers. Issuing waivers at point of need, and ensuring these are authorised by relevant authorised signatories. Work with the senior procurement team ensuring adoption of appropriate professional, ethical and personal standards of conduct and adherence to the standing orders and Standing Financial Instructions of the Group. Participate in the collaborative work of the Group, developing relationships and jointly working on projects within the agreed plan. Shadow senior colleagues in undertaking and completing procurement projects within the agreed timescales set out within the strategic sourcing plan in accordance with UK Regulations, Trust Standing Order and Standing Financial Instructions. Support senior procurement team when required compliant route for procurements has been identified and assist in carrying these out, learning processes and documentation, in line with all SOs, SFIs and UK legislation. Support in the arrangements for evaluations of new equipment, consumables or services across the Group, analysing quality and financial returns and ensuring goods and services are within set budget. Utilise IT Technologies to support and conduct financial or usage analysis. Assist in the setting of evaluation criteria, analyse and evaluate responses, negotiate and award contracts. Shadow post contract monitoring and supplier debriefs. Conduct market, supplier and product research to inform strategy and realise tactical objectives. Undertake value for money analysis for goods and services required by the Trust and review alternative sourcing arrangements. Actively contribute to the departments savings work plan. Support the category management team in the development of work plan projects. Learn to competently use the Trusts Business Intelligence tool (QlikView) to produce reports on contract coverage and savings opportunities as requested by the Senior procurement team. Develop productive ongoing relationships with end users and develop and enhance supplier relationships. Seek guidance in relation to requests from the customer base for new products and services across the Group. This roles requires prolonged sitting at a workstation, with prolonged use of computer/VDU. We support distributed and flexible working arrangements, however, subject to business needs, there may be a requirement to travel between the Kettering and Northampton Hospital sites and other sites across the Group. Person Specification Education & Qualifications Essential Educated to A level or equivalent level of education, training or experience Working towards CIPS NVQ Level 4 or above, or have appropriate level of experience Desirable Full membership of CIPS Evidence of continual professional development Knowledge & Experience Essential Demonstrable experience within a specific category management area Experience of procurement projects including ongoing revenue and capital projects Evaluation and management of clinical and non-clinical products/service selection processes Ability to produce specifications, quotations, tenders, evaluation criteria, in accordance with UK legislation, Trust Standing Financial Instructions and Standing Orders, with guidance Proven track record of contract management - demonstrable evidence of this for a minimum of 5 different contracts Good communication skills with ability to disseminate essential and complex information to multidisciplinary groups Computer literate with detailed knowledge of standard computer packages e.g. Microsoft Office, Internet scheduling and ordering systems Good verbal and written skills (including report writing) Sound demonstrable, commercial knowledge and approach. Desirable Supply market dynamics analysis Experience in a senior healthcare purchasing position. Current knowledge of EU, SFI's, SO's and procurement directives and legislation Current knowledge of contract law, contracting and purchasing legislation (including EU procurement) Experience of working within, and leading an operational procurement team Skills Essential Advanced keyboard skills for document writing and complex spreadsheet work Strong interpersonal skills Ability to work proactively with the ability to work on own initiative, managing own portfolio of designated work, adhering to any mandatory timescales Ability to manage own time effectively Ability to maintain confidentiality to the highest degree Ability to influence others and gain credibility, in a clinical and management environment Prioritisation skills which include the ability to be methodical, numerate, a good problem solver, motivated, influential, assertive with tact and diplomacy Ability to meet tight deadlines and targets Methodical with attention to detail Ability to work under pressure with a high level of concentration Ability to lead teams and facilitate meetings Desirable Ability to analyse information, interpret and/or present in a clear, comprehensive format for multi disciplinary audience Ability to project manage effectively Person Specification Education & Qualifications Essential Educated to A level or equivalent level of education, training or experience Working towards CIPS NVQ Level 4 or above, or have appropriate level of experience Desirable Full membership of CIPS Evidence of continual professional development Knowledge & Experience Essential Demonstrable experience within a specific category management area Experience of procurement projects including ongoing revenue and capital projects Evaluation and management of clinical and non-clinical products/service selection processes Ability to produce specifications, quotations, tenders, evaluation criteria, in accordance with UK legislation, Trust Standing Financial Instructions and Standing Orders, with guidance Proven track record of contract management - demonstrable evidence of this for a minimum of 5 different contracts Good communication skills with ability to disseminate essential and complex information to multidisciplinary groups Computer literate with detailed knowledge of standard computer packages e.g. Microsoft Office, Internet scheduling and ordering systems Good verbal and written skills (including report writing) Sound demonstrable, commercial knowledge and approach. Desirable Supply market dynamics analysis Experience in a senior healthcare purchasing position. Current knowledge of EU, SFI's, SO's and procurement directives and legislation Current knowledge of contract law, contracting and purchasing legislation (including EU procurement) Experience of working within, and leading an operational procurement team Skills Essential Advanced keyboard skills for document writing and complex spreadsheet work Strong interpersonal skills Ability to work proactively with the ability to work on own initiative, managing own portfolio of designated work, adhering to any mandatory timescales Ability to manage own time effectively Ability to maintain confidentiality to the highest degree Ability to influence others and gain credibility, in a clinical and management environment Prioritisation skills which include the ability to be methodical, numerate, a good problem solver, motivated, influential, assertive with tact and diplomacy Ability to meet tight deadlines and targets Methodical with attention to detail Ability to work under pressure with a high level of concentration Ability to lead teams and facilitate meetings Desirable Ability to analyse information, interpret and/or present in a clear, comprehensive format for multi disciplinary audience Ability to project manage effectively Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Northampton General Hospital Address Northampton General Hospital Cliftonville Northampton NN1 5BD Employer's website https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab) Employer details Employer name Northampton General Hospital Address Northampton General Hospital Cliftonville Northampton NN1 5BD Employer's website https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab). Location : Northampton General Hospital, Cliftonville, NN1 5BD Northampton, United Kingdom

Job summary An exciting opportunity has arisen to join a small but dynamic ICT team. This is a multi-skilled role, allowing for the right candidate to develop and gain experience. The role allows for a mixture of call handing, desktop, and some site work, across traditional 1st and 2nd line skillsets. You should bring a positive 'can do' attitude to the team and be both capable of working together with colleagues whilst maintaining the ability to work independently when required. This is a customer facing support role, so you should have strong customer service skills, empathy, and excellent interpersonal skills. A positive demeanour and solution-based approach is key. You will have good problem-solving skills and a desire to learn more. There will be opportunities for additional internal training from experienced colleagues and support for personal development. The ability to consistently complete tasks to a high standard is essential to this role. This role involves hybrid working with up to 2 days working from home. Main duties of the job - Answering calls to the IT Service Desk in a prompt and effective manner, to a high customer service standard. - Recording detailed incident information in an efficient manner, and escalating incidents to colleagues when appropriate. - Assisting members of staff visiting the department on a face to face basis, or attending their place of work. - Following agreed procedures to build and setup IT and telephony equipment for staff. - Investigation and fault resolution for software issues and some hardware repair for laptop or desktop devices. - Provide and maintain ID cards for secure access to our buildings. - You may be asked to participate in an on-call rota as part of this role, which will involve some evening and weekend cover About us ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders. We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future. At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare. We recognise that AI tools are increasingly used in professional settings. While we encourage strong applications, we value authenticity and an accurate reflection of skills and experience. Applicants must declare if AI has been used to complete their application, including responses that are directly copied or significantly shaped by AI tools. By submitting this application, you confirm that all information provided is a true and accurate representation of your own skills, knowledge, and experience. We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received. Details Date posted 23 July 2025 Pay scheme Agenda for change Band Band 4 Salary £27,485 to £30,162 a year Contract Permanent Working pattern Full-time Reference number B9849-085-25 Job locations Hamilton House Battery Green Road Lowestoft Suffolk NR32 1DE Job description Job responsibilities Answer telephone calls from the customer within service level & provide relevant support as required. Record requests, incidents and problems effectively and accurately within the helpdesk platform. Resolve requests and incidents within the helpdesk platform, using knowledge and defined processes where present. Escalate outstanding incidents in a timely manner to relevant team members. Support the maintenance, monitoring and housekeeping measures for each IT service as needed This role may require occasional travel as and when needed to provide IT support and incident resolution at other sites You may be asked to participate in an on-call rota as part of this role, which will involve some evening and weekend cover. Complete RA related tasks as required All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE . These stand for: Compassion, Action, Respect and Everyone . Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together . Job description Job responsibilities Answer telephone calls from the customer within service level & provide relevant support as required. Record requests, incidents and problems effectively and accurately within the helpdesk platform. Resolve requests and incidents within the helpdesk platform, using knowledge and defined processes where present. Escalate outstanding incidents in a timely manner to relevant team members. Support the maintenance, monitoring and housekeeping measures for each IT service as needed This role may require occasional travel as and when needed to provide IT support and incident resolution at other sites You may be asked to participate in an on-call rota as part of this role, which will involve some evening and weekend cover. Complete RA related tasks as required All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE . These stand for: Compassion, Action, Respect and Everyone . Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together . Person Specification Personal Attributes Essential Excellent interpersonal skills. Must be able to communicate to a high standard with staff and suppliers at all levels. Flexibility. Ability to manage fast paced change. Confidence. Ability to challenge in a responsible manner. Ability to travel to different ECCH sites. Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together). Desirable Experience and eligibility to drive small company vehicle. Qualifications Essential European Computer Driving License (ECDL), relevant diploma or equivalent knowledge/experience. Desirable ITiL Qualification. Microsoft Professional Qualification. Experience Essential The use of a centralised helpdesk call logging environment. Good knowledge of Microsoft Office. A good understanding of Windows 10. Experience supporting desktop and laptop hardware / software. Customer Service based role. Desirable Working knowledge of working in a virtualised environment. Skills and Knowledge Essential Ability to respond positively and flexibly to change in a complex organisation. Excellent communication skills, able to make and maintain effective work relationships with all stakeholders. Good problem solving and diagnosis skills. Customer focused. Able to prioritise and manage conflicting demands. Desirable Experience with national NHS or healthcare applications or systems. Understanding on NHS ICT working practices. Experience of LAN / WAN networking. Person Specification Personal Attributes Essential Excellent interpersonal skills. Must be able to communicate to a high standard with staff and suppliers at all levels. Flexibility. Ability to manage fast paced change. Confidence. Ability to challenge in a responsible manner. Ability to travel to different ECCH sites. Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together). Desirable Experience and eligibility to drive small company vehicle. Qualifications Essential European Computer Driving License (ECDL), relevant diploma or equivalent knowledge/experience. Desirable ITiL Qualification. Microsoft Professional Qualification. Experience Essential The use of a centralised helpdesk call logging environment. Good knowledge of Microsoft Office. A good understanding of Windows 10. Experience supporting desktop and laptop hardware / software. Customer Service based role. Desirable Working knowledge of working in a virtualised environment. Skills and Knowledge Essential Ability to respond positively and flexibly to change in a complex organisation. Excellent communication skills, able to make and maintain effective work relationships with all stakeholders. Good problem solving and diagnosis skills. Customer focused. Able to prioritise and manage conflicting demands. Desirable Experience with national NHS or healthcare applications or systems. Understanding on NHS ICT working practices. Experience of LAN / WAN networking. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Coast Community Healthcare CIC Address Hamilton House Battery Green Road Lowestoft Suffolk NR32 1DE Employer's website https://www.ecch.org/ (Opens in a new tab) Employer details Employer name East Coast Community Healthcare CIC Address Hamilton House Battery Green Road Lowestoft Suffolk NR32 1DE Employer's website https://www.ecch.org/ (Opens in a new tab). Location : Hamilton House, Battery Green Road, NR32 1DE Lowestoft, Suffolk, United Kingdom

Location : Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality led 1 Michelin starred restaurant and a member of Relais & Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK, and can offer learning and development opportunities few others can. Gidleigh Park is open Tuesday to Saturday each week- which means for most employees they are guaranteed Sunday and Monday off each week! :) The hotel may also be able to offer on-site staff accommodation, in order to help the newest members of the team re-locate and settle in, and has free on-site parking. SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team. Service charge can be in the region of £395 a month (close to £4,750 per year) over and above base pay for a full time employee. Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!) Come and join our team as a Food & Beverage Assistant and let your passion and personality shine Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Food & Beverage Assistant you will work closely with both the front of house and back of house team, to ensure our guests not only have a wonderful time, but also make memories to last a lifetime. We welcome applications from candidates with no experience, as this role is all about personality and attitude, we can teach you the rest. Check out some of the key points about the role: We serve a lot of yummy dishes, so we ask that you get to know the menu, that way you can advise our guests, if they ask for help. You spend a lot of your life at work, meaning often your colleagues’ become friends, and we encourage that. We want our employees to build close relationships across all teams. Ensuring all our guests have a memorable experience. We are one team, so we will all muck in from time to time, helping each other across departments. Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return. To say thank you, we have many perks : Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top. Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform. Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too. We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme. We sustain you physically too, meals when you are on duty are free. To be the best version of yourself, we encourage our teams to be curious . Everyone can learn and develop - our development pathways are unique to us and are the best in the business. We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level. We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you. About our family of hotels We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests. We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk If you're the type of person that likes to learn and share the wisdom , get in touch Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!). Location : Chagford, , TQ13 8HH

Job summary Lea Vale Medical Group have a fantastic opportunity for someone to join our team as a call centre supervisor. We are a CQC outstanding-rated GP practice dedicated to delivering high-quality, patient-centred care. We foster a supportive team culture and encourage continuous learning and innovation. The successful candidate will support our dedicated call handling team and lead by example to ensure our patients receive the best possible service from the Practice. You will ensure patients receive prompt, courteous, and efficient service by overseeing appointment bookings, handling complex queries, and supporting staff development. This role is suitable for someone with previous primary care management experience, or someone looking for their first step up in to a management role as we are very willing to train and develop someone with the appropriate passion and drive for this role. If you are someone who likes a varied role and you are enthusiastic, caring and compassionate then apply now! We can offer: A comprehensive induction Competitive Salary NHS Pension Support to guide your personal and professional development Excellent training opportunities Main duties of the job To support the patient services manager and the call handler team by communicating with patients, visitors and practice staff to ensure surgeries run smoothly. You will work closely with the patient services manager to ensure workflow processes are safe and robust. About us We are a 10 partner practice located in Luton and Ampthill, across 4 sites, serving the needs of around 45,000 patients. We are looking for staff who share the same teamworking ethics to join our team.The successful candidate will be joining an innovative and proactive practice. We learn from the past but are always looking to the future. This is true for when we look for new staff as well, your skills and experience will be what make you suitable for this role but we are more interested in your ideas for the future. How you want to develop yourself and how that will improve our practice and the service we offer to our patients. Details Date posted 23 July 2025 Pay scheme Other Salary Depending on experience Equivalent to Band 4 or 5 - AFC depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A0676-25-0017 Job locations 9 Liverpool Road Luton LU1 1HH Lea Vale Medical Group 311 Whipperley Ring Luton LU1 5QY Bushmead Medical Centre 131 Bushmead Road Luton LU2 7YT Job description Job responsibilities Main duties of the job Work in collaboration with senior staff to ensure workflow processes are safe and robust Work with the Patient Services Manager to ensure all call centre rotas are covered throughout the week Lead by example in the navigation centres depending on cover required Be available to answer patient calls when required, especially during peak times or to provide cover in the absence of team members The success of our practice is down to our amazing workforce. Every single new member of staff recruited must share our visions and values, these must then be fostered and developed whilst in our employment. It will be the role of the call centre supervisor to support staff in their development plans and to deliver on progression objectives Patient appointments and advice (navigation) Become the champion and knowledgeable expert of our Klinik online consultation system, ensuring patient queries are appropriately navigated with relevant appointments or advice provided Training staff on the above First line patient communication Support staff with any patient complaints on-site, positively educating patients on how and why practice systems work Admin process management Work with the Patient Services Manager to ensure call centre staff are covering all aspects of navigation admin, including Klinik and tasks We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. We work with people to understand what being safe means to them as well as with our partners on the best way to achieve this. We concentrate on improving people's lives while protecting their right to live in safety, free from bullying, harassment, abuse, discrimination, avoidable harm and neglect. We make sure we share concerns quickly and appropriately. Job description Job responsibilities Main duties of the job Work in collaboration with senior staff to ensure workflow processes are safe and robust Work with the Patient Services Manager to ensure all call centre rotas are covered throughout the week Lead by example in the navigation centres depending on cover required Be available to answer patient calls when required, especially during peak times or to provide cover in the absence of team members The success of our practice is down to our amazing workforce. Every single new member of staff recruited must share our visions and values, these must then be fostered and developed whilst in our employment. It will be the role of the call centre supervisor to support staff in their development plans and to deliver on progression objectives Patient appointments and advice (navigation) Become the champion and knowledgeable expert of our Klinik online consultation system, ensuring patient queries are appropriately navigated with relevant appointments or advice provided Training staff on the above First line patient communication Support staff with any patient complaints on-site, positively educating patients on how and why practice systems work Admin process management Work with the Patient Services Manager to ensure call centre staff are covering all aspects of navigation admin, including Klinik and tasks We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. We work with people to understand what being safe means to them as well as with our partners on the best way to achieve this. We concentrate on improving people's lives while protecting their right to live in safety, free from bullying, harassment, abuse, discrimination, avoidable harm and neglect. We make sure we share concerns quickly and appropriately. Person Specification Skills and Abilities Essential Passion for developing self and colleagues Evidence of innovation in previous roles Strong communication skills with evidence of multi-layer communication in the past Multi-tasking Organisation skills Ability to exercise sound judgement when faced with conflicting pressures Experience Essential Primary care experience Line management experience Involvement in patient or customer services Teamworking environments Desirable Complaints management Qualifications Desirable Degree level or equivalent Person Specification Skills and Abilities Essential Passion for developing self and colleagues Evidence of innovation in previous roles Strong communication skills with evidence of multi-layer communication in the past Multi-tasking Organisation skills Ability to exercise sound judgement when faced with conflicting pressures Experience Essential Primary care experience Line management experience Involvement in patient or customer services Teamworking environments Desirable Complaints management Qualifications Desirable Degree level or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lea Vale Medical Group Address 9 Liverpool Road Luton LU1 1HH Employer's website https://www.leavale.nhs.uk/ (Opens in a new tab) Employer details Employer name Lea Vale Medical Group Address 9 Liverpool Road Luton LU1 1HH Employer's website https://www.leavale.nhs.uk/ (Opens in a new tab). Location : Lea Vale Medical Group, 9 Liverpool Road, LU1 1HH Luton, United Kingdom

Job summary We are seeking compassionate and dedicated professionals to join our specialized team providing trauma-informed care to individuals with complex mental health needs who pose a significant risk of harm to others. Our goal is to create a safe environment where our patients can heal, regain control of their lives, and build essential life skills. We are looking for individuals with a nursing, social work, or allied health professional background who possess strong transferable skills. We aim to train staff in advanced risk assessment techniques and psychological approaches to patient care to promote recovery and sustainable life skills within the forensic population. You should be a registered professional with prior experience in mental health settings, preferably in forensic services or community settings. If you are seeking a new challenge and interested in becoming part of this forward-thinking and innovative Trust then we want to talk to you. What we can offer you: Career development with our comprehensive range of training & development opportunities to enhance your skills Strong Supportive Management committed to providing 1-2-1 support to advance personal development Car Lease Scheme open to all staff Staff discounts for employees and their families Relocation Support if you are moving to the area depending on your circumstances 35 days paid holiday, increasing to 41 days after 10 years of service Pension scheme Main duties of the job The successful candidate will play a key role in preparing individuals fordischarge from the hospital environment and reintegration into their community as part of the Care and Treatment Review Process, and dynamic support systems. You will be required to recognise when an individual requires increased levels of support to promote a sustainable lifestyle in the Community. Promote recovery and support patients to understand their risks and how to work towards greater independence, utilising the expertise of partner agencies and 3rd sector organisations, which will involve working closely with other agencies, including Community services and the Criminal Justice System. Demonstrate active clinical and managerial leadership skills within the team, providing education and supervision to junior staff members and other professionals. Bring to bear both their clinical, data analysis, and evaluation skills, by working closely with individuals, their circles of care, inpatient ward staff, and the wider community team to support the delivery of a comprehensive service. About us Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC. Each year we care for over 2,000 people in our hospitals and 54,000 people in the community. We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service. Our strategy Our mission is what we set out to do every day We deliver brilliant care through brilliant people Our vision is where we want to be in the future To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time. Check out our recruitment videos Recruitment - YouTube Details Date posted 23 July 2025 Pay scheme Agenda for change Band Band 6 Salary £38,682 to £46,580 a year per annum pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 380-FR0584 Job locations Trevor Gibbens Unit, Maidstone Hermitage Lane Maidstone ME169PL Job description Job responsibilities This is a full-time role, at Agenda for Change Band 6; with flexible working opportunities available, part-time working hours would be considered. The post will cover Kent and Medway and out-of-area Kent and Medway patients. If your application is successful, you will be notified by e-mail and advised to check your Trac/ NHS Jobs account. Therefore, please ensure that you regularly check both your email and your Trac/NHS Jobs account. This post is subject to a six-month probationary period for candidates external to the Kent and Medway NHS and Social Care Partnership Trust To deliver an effective service, it is essential that you are able to travel between bases in a timely manner. Please see the attached job description for full details of the main duties and responsibilities of the role. The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010). We love the work we do and we want you to join us. Job description Job responsibilities This is a full-time role, at Agenda for Change Band 6; with flexible working opportunities available, part-time working hours would be considered. The post will cover Kent and Medway and out-of-area Kent and Medway patients. If your application is successful, you will be notified by e-mail and advised to check your Trac/ NHS Jobs account. Therefore, please ensure that you regularly check both your email and your Trac/NHS Jobs account. This post is subject to a six-month probationary period for candidates external to the Kent and Medway NHS and Social Care Partnership Trust To deliver an effective service, it is essential that you are able to travel between bases in a timely manner. Please see the attached job description for full details of the main duties and responsibilities of the role. The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010). We love the work we do and we want you to join us. Person Specification Training, Qualifications and registration Essential A degree or equivalent qualification/experience at post registration level Training in Autism Further training relevant to role Desirable Talking MATS training or equivalent Experience Essential Experience working in an inpatient and community setting Experience of mental health care within the criminal justice system and/or forensic mental health Extensive clinical experience including both individual and group work Desirable Experience of working in an autism setting Knowledge and Skills Essential Experience of liaison with a variety of stakeholders both internal and external to the Trust. A demonstrable understanding of the Mental Health Act- including a working knowledge of the sections applied in a forensic setting. Understanding and expertise in the principles of risk assessment and risk management Ability to respond efficiently to complex information within tight deadlines and prioritise accordingly. Person Specification Training, Qualifications and registration Essential A degree or equivalent qualification/experience at post registration level Training in Autism Further training relevant to role Desirable Talking MATS training or equivalent Experience Essential Experience working in an inpatient and community setting Experience of mental health care within the criminal justice system and/or forensic mental health Extensive clinical experience including both individual and group work Desirable Experience of working in an autism setting Knowledge and Skills Essential Experience of liaison with a variety of stakeholders both internal and external to the Trust. A demonstrable understanding of the Mental Health Act- including a working knowledge of the sections applied in a forensic setting. Understanding and expertise in the principles of risk assessment and risk management Ability to respond efficiently to complex information within tight deadlines and prioritise accordingly. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Kent & Medway NHS & Social Care Partnership Trust Address Trevor Gibbens Unit, Maidstone Hermitage Lane Maidstone ME169PL Employer's website https://www.kmpt.nhs.uk (Opens in a new tab) Employer details Employer name Kent & Medway NHS & Social Care Partnership Trust Address Trevor Gibbens Unit, Maidstone Hermitage Lane Maidstone ME169PL Employer's website https://www.kmpt.nhs.uk (Opens in a new tab). Location : Trevor Gibbens Unit, Maidstone, Hermitage Lane, ME169PL Maidstone, United Kingdom