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  • Caseworker Full Time
    • Newcastle, Northern Ireland, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job Summary NHSBSA Provider Assurance works on behalf of NHS England and assures the accuracy of contractual data, provides regular monitoring and reporting of performance, and enables the identification and challenge of systematic and behavioural risk. These activities facilitate action to prevent deter or recover inappropriate payments from NHS funds and identify quality improvements that can be delivered through education or policy change. The Caseworker role will continue to develop and evolve in line with Primary Care Services growth strategy. To be effective in this role you will possess skills including the following: Display strong communication and interpersonal skills and the ability to interact with customers and stakeholders in a calm, confident and professional manner. Make robust decisions based on sound analysis and understanding of data sets. Be able to deal with sensitive and confidential data. Have a strong team work ethic as well as the ability to work using your own initiative. What do we offer? Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office basedo 27 days leave (increasing with length of service) plus 8 bank holidayso Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, free 24/7 support for you and loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Working as part of the Provider Assurance Team within our Primary Care Services business area, Caseworkers are an integral part of our team, ensuring that England community Primary Care Contractors are paid appropriately on behalf of the NHS. Our Provider Assurance services collaborate with clinicians, health-care teams, commissioners and contract managers to assure quality outcomes and value for money across the NHS . Caseworkers will use their analytical and judgement skills to review information and assess data before providing input into the preparation of high quality reports which outline recommendations for further action. A key element of the role involves working with internal and external stakeholders and caseworkers need high levels of communication and presentation skills to approach this effectively. By building effective relationships with Primary Care Contractors and the wider NHS, caseworkers will contribute to the delivery of improved services to patient and increased value for tax payers' money. The Provider Assurance programme is a fast paced, evolving and high profile part of our business and therefore is subject to performance measures and targets. The nature of the casework calls for high levels of security and confidentiality. About Us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Job Description Job responsibilities In this role, you are accountable for 1. Ensuring all casework is carried out in accordance with Governance frameworks, policies and procedures ensuring that accurate and timely records of activities are maintained.2. Self-managing and planning your own workloads to ensure optimally effective outputs. 3. Collating and interpreting data obtained from records, other business areas and stakeholders.4. Identify contractors or activities for each review exercise as part of a defined sampling process.5. Manage review exercises and coordination of authorized overpayment recoveries.6. Understanding and interpreting regulations and guidance and analyzing data to enable well informed evidence-based decisions to be made, referring exceptional risks and issues to Provider Assurance Lead7. Producing reports on casework and associated activity including recommendations for further action in preparation for review meetings.8. Liaising with relevant internal and external stakeholders to discuss cases.9. Communicates effectively in writing and on the telephone with internal/external stakeholders, resolving queries and answering enquiries to provide an excellent level of customer service. Where necessary, conducts research/obtains information to resolve queries.10. Accurately collect and collate, analyse and report information in a timely manner. 11. Contacting Primary Care Contractors and the wider NHS to discuss report content, potentially dealing with confrontational situations with a professional and productive approach.12. Contributing towards the preparation of accurate and valid workload plans.13. Contributing to the ongoing review and development of our casework operations, ad hoc audits and other quality assurance activities as required.14. Ensuring your objectives are developed and owned that, in turn, fully support the service objectives. 16. Be accountable for your performance and development. Agree realistic targets, monitor and evaluate your achievement, with timely constructive feedback.17. Make effective and timely use of all relevant HR policies to support performance management and implement policies in accordance with the values and capabilities promoted by the organization. Person Specification Qualifications Qualifications Essential Minimum of 5 GCSE's (or equivalent) at Grade C or above, including English and Mathematics, or can demonstrate equivalent work experience or further education. Desirable NVQ level 3 or equivalent in a relevant discipline. Experience Essential Significant demonstrable experience in a post involving data collection, validation and analysis. Experience in personally resolving complex queries. Experience of working to strict guidelines and deadlines. Experience of working in a customer service environment. Desirable Worked in NHS or similar large organisation. Experience of using Case Management systems. Personal Knowledge, Qualities and Skills Essential Data validation, analysis and interpretation. Understanding of best practice when collecting, managing and presenting data and other information. IT literate in Microsoft packages, able to use database, word processing, spread sheet and presentational packages to enable accurate analysis and reporting. Able to produce reports and operational information. Ability to interpret policy and regulations. Understanding of the Information Governance principles, including the Data Protection Act. Desirable Understanding of policy and procedures. Understanding of the data, systems and operations underpinning the payment Primary Care Contractors. Understanding of Primary Care Contractors supporting regulations and policies.. Location : Newcastle, Northern Ireland, United Kingdom
  • Outpatients Team Leader Full Time
    • Central Middlesex, NW10 7NS London, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary Management of outpatient clinics Management of patients RTT pathway Line management of the administrative team Supporting with service developments Leading on excellent customer services Main duties of the job Leading on outpatient clinics to ensure they are utilised appropriately RTT pathways for patients To attend PTL meetings and undertake actions arising Working with the service manager to implement new processes to improve the service Line management for the team Work allocation to ensure all duties are undertaken Ensure staff are appropriately trained in customer care, mandatory training, and IT systems Attend meetings and disseminating information Applying excellent communication and customer service skills Undertaking administration duties About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK St Mark's Hospital: an internationally renowned specialist centre for bowel disease Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Details Date posted 22 July 2025 Pay scheme Agenda for change Band Band 5 Salary £35,763 to £43,466 a year Inclusive of High Cost Area Supplement Contract Permanent Working pattern Full-time Reference number 337-NP-8898SM Job locations Central Middlesex London NW10 7NS Job description Job responsibilities Planning and organisation Assist the Service Manager in the development of integrated business and service plans Implement solutions to complaints received within the department Support with policy and service Development Work with the management team to optimise resources Maintain service to a level of quality commensurate with Trust guidelines Support the Service Manager on annual saving programs, as set out by the Trust Maintain first class customer care Organise own workload and respond to changed circumstances to ensure that individual deadlines are achieved, and that department deadlines are adhered to Staff management & leadership Plan and organise the workload for the team to ensure the service runs efficiently Develop an effective administrative team Line management of the team Provide guidance and support to the team on day-to-day issues arising in the department Monitor and approval of annual leave Monitor sick leave and take action as appropriate Management of Health Roster Undertaking regular 121s with the team and annual appraisals Induct all new team members Chair team meetings and lead on actions RTT Validation of patient pathways via FDP system Escalation of diagnostics and treatments Prioritising and bringing forward patient appointments in a time sensitive manner Monitoring long waiting patients and reporting at PTL meetings Stopping clocks for patient that have had their treatment Leading on queries in relation to patient pathways Clinic Management Undertake weekly checks to ensure that clinics are fully utilised / not overbooked Allocate team members to adjust or fill clinic as required Work with the rota coordinator to ensure that clinics are cancelled in a time sensitive manner as required Attend meetings with the access centre manager Lead on actions arising from the meeting Monitor FDP to ensure patients receive first appointment in a timely manner Update weekly performance data Highlight areas of concern to the Service Manager Other Duties Support with adhoc projects Purchase items as required via E-Procurement Build good working relationships with own team, clinicians, senior management team and other services Effectively communicate with other internal departments, Outpatients, Central Booking Office, Secretaries, Wards and Clinicians, Ensure staff have fully functioning IT and departmental equipment; logging any breakdowns to the appropriate department and ensuring equipment is safe for use To undertake other duties appropriate to the post as directed by the Service Manager Job description Job responsibilities Planning and organisation Assist the Service Manager in the development of integrated business and service plans Implement solutions to complaints received within the department Support with policy and service Development Work with the management team to optimise resources Maintain service to a level of quality commensurate with Trust guidelines Support the Service Manager on annual saving programs, as set out by the Trust Maintain first class customer care Organise own workload and respond to changed circumstances to ensure that individual deadlines are achieved, and that department deadlines are adhered to Staff management & leadership Plan and organise the workload for the team to ensure the service runs efficiently Develop an effective administrative team Line management of the team Provide guidance and support to the team on day-to-day issues arising in the department Monitor and approval of annual leave Monitor sick leave and take action as appropriate Management of Health Roster Undertaking regular 121s with the team and annual appraisals Induct all new team members Chair team meetings and lead on actions RTT Validation of patient pathways via FDP system Escalation of diagnostics and treatments Prioritising and bringing forward patient appointments in a time sensitive manner Monitoring long waiting patients and reporting at PTL meetings Stopping clocks for patient that have had their treatment Leading on queries in relation to patient pathways Clinic Management Undertake weekly checks to ensure that clinics are fully utilised / not overbooked Allocate team members to adjust or fill clinic as required Work with the rota coordinator to ensure that clinics are cancelled in a time sensitive manner as required Attend meetings with the access centre manager Lead on actions arising from the meeting Monitor FDP to ensure patients receive first appointment in a timely manner Update weekly performance data Highlight areas of concern to the Service Manager Other Duties Support with adhoc projects Purchase items as required via E-Procurement Build good working relationships with own team, clinicians, senior management team and other services Effectively communicate with other internal departments, Outpatients, Central Booking Office, Secretaries, Wards and Clinicians, Ensure staff have fully functioning IT and departmental equipment; logging any breakdowns to the appropriate department and ensuring equipment is safe for use To undertake other duties appropriate to the post as directed by the Service Manager Person Specification Experience & Knowledge Essential Minimum 3 years team leader experience in the NHS Organisational skills Essential Ability to organise workload of team and self team leader / leadership Essential in depth leadership skills Person Specification Experience & Knowledge Essential Minimum 3 years team leader experience in the NHS Organisational skills Essential Ability to organise workload of team and self team leader / leadership Essential in depth leadership skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name London North West University Healthcare NHS Trust Address Central Middlesex London NW10 7NS Employer's website https://www.lnwh.nhs.uk (Opens in a new tab) Employer details Employer name London North West University Healthcare NHS Trust Address Central Middlesex London NW10 7NS Employer's website https://www.lnwh.nhs.uk (Opens in a new tab). Location : Central Middlesex, NW10 7NS London, United Kingdom
  • Occupational Therapist - Band 6 or 5-6 Development Full Time
    • Saffron Ground, Ditchmore Lane, SG1 3LJ Stevenage, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary Please note if you are based at the Hemel Hempstead site your salary will include HCAs We are excited to offer an excellent opportunity for a Band 6 Occupational Therapist or an experienced Band 5 who is looking to progress to Band 6. Occupational Therapy goals are central to each service user's care plan within EROS, offering a unique opportunity to enhance leadership and care planning skills. The role allows for autonomy in practice and encourages creative, forward-thinking approaches to recovery. In EROS, we support flexible working patterns. The successful candidate will be mentored by experienced Band 7 OTs, along with a skilled and supportive multidisciplinary team. EROS provides rehabilitation interventions and support to individuals with complex and enduring long term severe mental illness in the community. We are proud to be one of the top five recommended NHS Trusts to work for, and hold a CQC rating of Outstanding, making us one of the highest-rated Mental Health Trusts in the country. What's more, you will also be able to enjoy an extensive range of trust-wide staff benefits including: - 27 days annual leave on entry to NHS - One of the best pension schemes in the UK - Flexible working options - Car leasing scheme - Childcare discounts - Wellbeing events and activities - A 24-hour staff support helpline Main duties of the job As a new Occupational Therapist in the team, you will be welcomed into a safe and supportive staff team, who empower and encourage one another in being the best version of ourselves for the benefit of those we care for. One of our current Occupational Therapists says ''I have been working in the Trust for 10 years and I can say that EROS is definitely the most occupational focused job I have ever had. It give opportunity for us to be our own profession and focus on our own specialism'. You can find out more about what our staff say about working for the EROS service by watching this short video here. Working to and developing professional strengths is a key part of the EROS culture. Staff have access to professional networks and there is Senior Leadership across all key disciplines to provide guidance, support and innovation across the pathways. This includes the only Consultant Occupational Therapist within the trust who works across our Rehabilitation services. The service has been successful in both improving outcomes and the experience of care for individuals. It has supported people to return to the community, avoid admissions and has reduced the reliance on inpatient services and overall length of stay. It has been praised by professional bodies including the Royal College of Psychiatrists for its innovative approach and has been shortlisted for a number of national awards. The service is now in a position to offer these pathways across the rest of the County. About us Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country. Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services. The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Our Trust values are: Welcoming. Kind. Positive. Respectful. Professional. These values are at the core of who we are, everything we do, and how we do it! Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be? Details Date posted 22 July 2025 Pay scheme Agenda for change Band Band 6 Salary £38,682 to £46,580 a year per annum, pro rata Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 367-LD&F-9565 Job locations Saffron Ground Ditchmore Lane Stevenage SG1 3LJ Job description Job responsibilities In your new role you will: Provide Occupational Therapy assessment and interventions for a specified service user group under the EROS team Manage a caseload of service users with complex OT needs, using evidence based/client-centred principles to assess, plan, implement and evaluate interventions in community settings, placements and on home visits Provide leadership for junior staff, through supervision and appraisal Contribute to the development and implementation of the Enhanced Rehabilitation Outreach Services to provide a high-quality service to service users and their carers For more detailed information on the position, please access the Job Description and Person Specification documents provided. Job description Job responsibilities In your new role you will: Provide Occupational Therapy assessment and interventions for a specified service user group under the EROS team Manage a caseload of service users with complex OT needs, using evidence based/client-centred principles to assess, plan, implement and evaluate interventions in community settings, placements and on home visits Provide leadership for junior staff, through supervision and appraisal Contribute to the development and implementation of the Enhanced Rehabilitation Outreach Services to provide a high-quality service to service users and their carers For more detailed information on the position, please access the Job Description and Person Specification documents provided. Person Specification Qualifications Essential Diploma / degree in OT State registration with HCPC Completion of Preceptorship at Band 5 level. Evidence of having met the full KSF Full Gateway for Band 5 Evidence of continuing professional development To have an understanding of a range of mental health conditions and their impact on occupational participation and performance Desirable Membership of BAOT and/or specialist section First line management training Solution Focused Brief Therapy training Cognitive Behavioural Therapy training Practice Placement qualification/APPLE accreditation Experience Essential Experience of working with people with mental health problems/learning disability Experience of working with people living with severe and enduring mental health issues. Post registration experience in a relevant clinical setting Experience in a range of clinical settings with experience of providing both individual and group work. Knowledge and experience of using the Model of Human Occupation and MoHO assessment tools Experience of generic and specialist Occupational Therapy assessments and interventions. Desirable Experience at having worked at Band 6 level Experience in providing advice, support, and clinical supervision to junior staff and/or students Experience in research or audit Supervision and appraisals Skills Essential Effective written and oral communication skills Understanding of team dynamics Training and facilitation skills Desirable Supervisory skills Experience in delivering presentations and/or active part in learning opportunities, e.g. leading professional development sessions Person Specification Qualifications Essential Diploma / degree in OT State registration with HCPC Completion of Preceptorship at Band 5 level. Evidence of having met the full KSF Full Gateway for Band 5 Evidence of continuing professional development To have an understanding of a range of mental health conditions and their impact on occupational participation and performance Desirable Membership of BAOT and/or specialist section First line management training Solution Focused Brief Therapy training Cognitive Behavioural Therapy training Practice Placement qualification/APPLE accreditation Experience Essential Experience of working with people with mental health problems/learning disability Experience of working with people living with severe and enduring mental health issues. Post registration experience in a relevant clinical setting Experience in a range of clinical settings with experience of providing both individual and group work. Knowledge and experience of using the Model of Human Occupation and MoHO assessment tools Experience of generic and specialist Occupational Therapy assessments and interventions. Desirable Experience at having worked at Band 6 level Experience in providing advice, support, and clinical supervision to junior staff and/or students Experience in research or audit Supervision and appraisals Skills Essential Effective written and oral communication skills Understanding of team dynamics Training and facilitation skills Desirable Supervisory skills Experience in delivering presentations and/or active part in learning opportunities, e.g. leading professional development sessions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Saffron Ground Ditchmore Lane Stevenage SG1 3LJ Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab) Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Saffron Ground Ditchmore Lane Stevenage SG1 3LJ Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab). Location : Saffron Ground, Ditchmore Lane, SG1 3LJ Stevenage, United Kingdom
  • Business Gateway Adviser - MID06941 Full Time
    • Dalkeith, EH22 3AA
    • 39K - 43K GBP
    • Expired
    • Job Description This role is for a fixed term of one year due to external funding, it is however anticipated that the funding will continue beyond the one year. Business Gateway is a national business support service that is delivered locally by Midlothian Council’s Economic Development Service. The postholder will provide business support to Midlothian based businesses at all stages of their lifecycle and across all sectors including third sector organisations. The postholder will maintain a portfolio of clients, supporting them to commence trading or grow their business. The Midlothian Strategy for Inclusive Economic Growth 2025-2030 adopts the globally recognised Community Wealth Building approach therefore an understanding of the Community Wealth Building Pillars and how they can have a positive impact on the local economy through business support delivery is essential. A core element of this role is the ability to proactively manage relationships with clients and partners to identify opportunities that will generate positive outcomes for all parties. Candidates should have demonstrable experience of providing support to businesses. CLOSING DATE: Sunday 10th August 2025 INTERVIEW DATE: 9th September - 18th September 2025 Requirements Position Title: Business Gateway Adviser Location: Fairfield House Contract Status: Fixed Term until 30 June 2026 Hours of Work: 36 Working Pattern: Monday – Friday Weeks per year: 52 Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale. Based on you working 36 hours over 52 weeks per year the minimum actual salary for this position is £39,128.74 per annum. Responsibilities Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this PSN Disclosure check will be met by you. Please note that Disclosure Scotland has changed the way disclosure certificates are issued. You will be notified by email from Disclosure Scotland that your certificate is available to view. Once you have viewed your certificate you will be allowed to share this with your employer and it is only available for 14 days from the first day you have viewed the certificate. If you do not grant access to Midlothian Council to view before access is removed, a further application will need to be generated, and this will incur an additional cost. The Individual If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number. Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter. If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child you are eligible for a guaranteed interview if you meet the essential criteria for the post.. Location : Dalkeith, EH22 3AA
  • Staff Nurse - MIDU Full Time
    • England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job Overview The Medical Investigation Day Unit (MIDU) at Wexham Park Hospital is seeking a motivated and compassionate Staff Nurse to join our committed nursing team. In this role, you will play a key part in delivering high-quality, patient-centred care by assessing individual needs and planning, implementing, and evaluating nursing care in accordance with Trust policies and the NMC Code of Conduct. Operating Monday to Friday from 8:00am to 4:00pm, MIDU supports patients from a wide range of medical specialties—many of whom require regular attendance and ongoing support. This is an excellent opportunity to develop your skills in a dynamic, multidisciplinary environment, working closely with consultants, doctors, and specialist nurses to ensure seamless care delivery and to support your continued professional growth. Main duties of the job Main Duties Assess and monitor individual patient care needs, developing and delivering appropriate care plans. Provide evidence-based, high-quality nursing care, ensuring patient safety and comfort. Communicate effectively with patients, relatives, and multidisciplinary team members, including delivering sensitive information when required. Maintain accurate and up-to-date nursing records and documentation. Support patients undergoing complex procedures. Act as a role model and mentor, supporting and supervising junior staff and students. Participate in mandatory training, clinical audits, and continuous professional development. Assist with shift organisation and ensure compliance with Trust policies, including health and safety and infection control. Working for our organisation Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Detailed Job Description And Main Responsibilities For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy. Person specification Skills and Knowledge Essential criteria Effective communication skills (written & verbal) Ability to work without direct supervision Good interpersonal skills Able to work in a team Desirable criteria Ability to adapt to change within working situations Special Requirements Essential criteria Flexible shifts To work in other areas of the Department and Trust when required Qualifications Essential criteria Current NMC Registration Evidence of recent continuous professional development Desirable criteria Competent in IV therapy/ phlebotomy/ cannulation and administration of IV medications Competent in administration of oral medications Experience Essential criteria Proven experience in assessing, planning, implementing, and evaluating patient care within a clinical nursing environment Experience working effectively as part of a multidisciplinary healthcare team, maintaining high standards of patient care and communication Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment . Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future . Apply online now. Location : England, United Kingdom
  • Kitchen Team Leader (Full Time- Fully Flex) Full Time
    • Highnam, , GL2 8DE
    • 10K - 100K GBP
    • Expired
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Kitchen Lead at Toby Carvery - Highnam , you will have passion for driving your Chefs and Kitchen Team to success. With a team to be proud of, you’ll serve food that keeps our guests wanting more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS KITCHEN LEAD YOU’LL… Have confidence in managing a kitchen team. Train and inspire your team to deliver food to be proud of. Be driven to smash your targets with your team. Manage food ordering, food preparation and stock control. Maintain health and hygiene regulations. Work within a branded menu. Haven't got a CV to hand? Don't worry you don't need a CV to apply. Location : Highnam, , GL2 8DE
  • Housekeeper Full Time
    • Ilkley, , LS29 8BT
    • 10K - 100K GBP
    • Expired
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! With your support as Housekeeper at the Cow & Calf , you’ll make sure everything is clean, tidy and ready for the doors to open. Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you. WHAT’S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life. • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS A HOUSEKEEPER YOU’LL… • Making sure the business is spotlessly clean, and tidy before our doors open • Understand and help maintain brand and health and safety standards WHAT DO I NEED? It takes a mixture of ingredients to make the perfect dish, and our teams are no different. You’ll... • Have a great eye for detail • Be super organised • Be able to work alone or within a team. Location : Ilkley, , LS29 8BT
  • Physical Intervention Trainer Full Time
    • North Devon District Hospital, Raleigh Park, EX314JB Barnstaple, Devon, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary To facilitate, assist and provide with the planning, preparation and delivery of staff training programmes ranging from the use of de-escalation techniques through to physical interventions techniques. To raise the profile of the use of appropriate techniques in managing challenging behavioural situations and the use of restraint techniques in the Trust. To assist with necessary data collection, evaluation and course administration of these training programmes and also any clerical duties associated with workforce and statutory requirements. To work closely with and support the operational security team. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Details Date posted 22 July 2025 Pay scheme Agenda for change Band Band 5 Salary £31,049 to £37,796 a year pro rata Contract Permanent Working pattern Full-time Reference number 185-75041-11122 Job locations North Devon District Hospital Raleigh Park Barnstaple Devon EX314JB Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role This is an exciting opportunity to join a newly formed team to develop and deliver a Physical Intervention Training programme both within the Acute and Community setting, as well as supporting staff build packages of care for our service users who display challenging behaviour. The successful applicant must be a GSA Accredited Grade A Tutor with experience of working in clinical settings to ensure the highest possible standards that are service user focused. The successful applicant must also hold a valid driving licence. Please note these in your supporting information. Working Pattern: 37.5 hours per week. Monday - Friday 09:00 - 17:00 Interview Date: To be confirmed For further information please contact: Mike Arthurs, Security Manager Violence Prevention & Reduction Lead on michael.arthurs@nhs.net or 07770 692765 Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role This is an exciting opportunity to join a newly formed team to develop and deliver a Physical Intervention Training programme both within the Acute and Community setting, as well as supporting staff build packages of care for our service users who display challenging behaviour. The successful applicant must be a GSA Accredited Grade A Tutor with experience of working in clinical settings to ensure the highest possible standards that are service user focused. The successful applicant must also hold a valid driving licence. Please note these in your supporting information. Working Pattern: 37.5 hours per week. Monday - Friday 09:00 - 17:00 Interview Date: To be confirmed For further information please contact: Mike Arthurs, Security Manager Violence Prevention & Reduction Lead on michael.arthurs@nhs.net or 07770 692765 Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Person Specification General Requirements Essential See job description text above, and (where applicable) you can download a copy of the full job description Desirable See job description text above, and (where applicable) you can download a copy of the full job description Person Specification General Requirements Essential See job description text above, and (where applicable) you can download a copy of the full job description Desirable See job description text above, and (where applicable) you can download a copy of the full job description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust Address North Devon District Hospital Raleigh Park Barnstaple Devon EX314JB Employer's website https://royaldevon.nhs.uk/ (Opens in a new tab) Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust Address North Devon District Hospital Raleigh Park Barnstaple Devon EX314JB Employer's website https://royaldevon.nhs.uk/ (Opens in a new tab). Location : North Devon District Hospital, Raleigh Park, EX314JB Barnstaple, Devon, United Kingdom
  • 8136 - SPI : Woodwork Wood Assembly Joiner - HMP Woodhill Full Time
    • Milton Keynes, Buckinghamshire
    • 33K - 100K GBP
    • Expired
    • The job holder will be responsible for providing supervision, knowledge and skills to prisoners in a specialist workshop so they can improve their employment prospects on release with a view to reducing reoffending. The job holder will ensure that all services are provided to a high standard and that security and control is maintained at all times. The jobholder will be able to teach prisoners towards achieving nationally recognised qualifications and may be supported by external organisations such as local colleges. The job holder will be required to carry out the following responsibilities, activities and duties: • May participate in the selection process of prisoners for the workshop/area of work. • Induct prisoners to the workshop/area of work and train them in aspects such as health and safety, Control of Substance Hazardous to health (COSHH), machinery and tools usage. • Provide support for prisoners where required; tailor learning and training requirements to individual needs. • Set work schedules and manage targets/quality standards, maintaining delivery of contractual arrangements. • Assess and evaluate skills of prisoners up to national qualification standards. • Supervise and maintain discipline of prisoners within workshop/area of work, responsible for performance, motivation, discipline, appraisal and development of prisoners. • Maintain regular communications via radio net in accordance with Local Security Strategy (LSS). • Open and complete Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports. • Will conduct a metal detector scan or rub down search of prisoners attending and leaving their own workshops. • Provide quality assurance against product specification. • Log attendance and approve prisoner hours worked and wages including recording piece work where appropriate. • Carry out fabric and tool checks of workshops and maintain security of areas, logging any tool/equipment faults. Undertake planned maintenance programme on machinery. • Contribute to prisoner reports including parole and sentence planning. • Complete regime monitoring information and update prisoner training records. • Contribute to Health and Safety risk assessments relating to the workshop/work of area and specialist areas. • Request materials and estimate usage in order to meet work targets. • Initiate product development reviews to maintain workshop/area of work output levels, and to provide variety of work and experience for prisoners. • Participate in self-audit and in achieving Service Delivery Indicators (SDIs). • Complete administration activities to support the smooth running of the workshop. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.. Location : Milton Keynes, Buckinghamshire
  • Customer Sales Advisor Full Time
    • NG2 3AJ
    • 25K - 32K GBP
    • Expired
    • Salary: £24,500 plus average bonus earning potential of £7,800 per annum Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday Location: Remote, Mainland UK only Start date: 1st September 2025 Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we're recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home and comprehensive training: (4 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm). As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first whilst using your sales and communication skills to upsell products. The experience and skills you need If you have telesales or telemarketing experience and would like to create a long-term career within a call-centre environment, apply today to find out more. 1 years continuous and targeted sales experience within the last 3 years A driven mindset with strong customer service and sales skills with a love for hitting targets Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed How you'll be rewarded 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year Investment in your career - Development through ongoing coaching and clearly defined progression opportunities Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs Pension scheme - Matched employer contributions up to 5% of basic salary Life assurance - Employer funded cover of 4x basic salary Employee assistance programme - Free support for physical & mental health, financial assistance and more Immediate interviews available. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.. Location : NG2 3AJ
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