Job summary Applications are invited from hard working and organised individuals to provide a high quality secretarial and administrative service based within Pathology. You will be based at the Queen Elizabeth Hospital. Main duties of the job You should have previous secretarial/administrative experience, preferably within a medical setting. Good written and verbal communication skills are essential together with good organisational and planning skills. You should also have knowledge of a range of secretarial procedures and software programmes. You should also have an understanding of medical terminology. NVQ Level II or III in Business Administration is desirable. About us Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region. Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement. We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks. The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. Details Date posted 03 July 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year pa Contract Permanent Working pattern Full-time, Part-time Reference number 297-7072558 Job locations Gateshead Health NHS Foundation Trust Sheriff Hill Gateshead NE9 6SX Job description Job responsibilities To develop close working relationships with secretarial colleagues and other staff within the Pathology Department and across the Trust. To ensure that all correspondence is typed and forwarded to health care professionals accurately and with care in order that the service users receive a quality service. To be involved in an ongoing training programme in line with your developing role To deal with sensitive information either through audio/digital dictation or indirectly through patient records in an appropriate manner, using skills such as confidentiality. Maintain and promote the professional image of Clinical Pathology Services and Gateshead Health NHS Foundation Trust. Maintain patient confidentiality at all times in line with the Trust Information Management and Technology (IM&T) Information Security Policy. As part of a continually developing Pathology service you will be required to comment on policies and procedures. Work within the Terms and Conditions of Employment of your Trust Contract. Report incidents, accidents and defects according to Trust and Directorate guidelines. To liaise with other healthcare agencies and departments, maintaining and developing good communication links. Working with Pathology and Software programmes such as Winpath, Meditech, Winscribe, Medway and any other systems required. Typing of Cellpath and Post Mortem Reports of a delicate, confidential and sensitive nature. Preparation of distribution lists, reports and slides for MDT meetings. Enquiries may include requests for test results and these should be referred to the relevant discipline personnel. Understand how to deal with complaints effectively and efficiently, ensuring any written complaints are referred to the appropriate staff in accordance with Trust policies and procedures. To undertake filing as required of hard copies and any electronic copies as appropriate in accordance with lean principles. To participate in Contact Appraisal To cover reception as and when required. Job description Job responsibilities To develop close working relationships with secretarial colleagues and other staff within the Pathology Department and across the Trust. To ensure that all correspondence is typed and forwarded to health care professionals accurately and with care in order that the service users receive a quality service. To be involved in an ongoing training programme in line with your developing role To deal with sensitive information either through audio/digital dictation or indirectly through patient records in an appropriate manner, using skills such as confidentiality. Maintain and promote the professional image of Clinical Pathology Services and Gateshead Health NHS Foundation Trust. Maintain patient confidentiality at all times in line with the Trust Information Management and Technology (IM&T) Information Security Policy. As part of a continually developing Pathology service you will be required to comment on policies and procedures. Work within the Terms and Conditions of Employment of your Trust Contract. Report incidents, accidents and defects according to Trust and Directorate guidelines. To liaise with other healthcare agencies and departments, maintaining and developing good communication links. Working with Pathology and Software programmes such as Winpath, Meditech, Winscribe, Medway and any other systems required. Typing of Cellpath and Post Mortem Reports of a delicate, confidential and sensitive nature. Preparation of distribution lists, reports and slides for MDT meetings. Enquiries may include requests for test results and these should be referred to the relevant discipline personnel. Understand how to deal with complaints effectively and efficiently, ensuring any written complaints are referred to the appropriate staff in accordance with Trust policies and procedures. To undertake filing as required of hard copies and any electronic copies as appropriate in accordance with lean principles. To participate in Contact Appraisal To cover reception as and when required. Person Specification Qualifications Essential NVQ 3 Certificate in Business Administration or equivalent experience RSA 3 in Typing or Word Processing or equivalent experience Audio Typing Experience Essential Experience of working in NHS or healthcare environment Experience of working in secretarial or office environment Experienced in using Microsoft Office packages Audio Typing Experience of MDT co-ordination Person Specification Qualifications Essential NVQ 3 Certificate in Business Administration or equivalent experience RSA 3 in Typing or Word Processing or equivalent experience Audio Typing Experience Essential Experience of working in NHS or healthcare environment Experience of working in secretarial or office environment Experienced in using Microsoft Office packages Audio Typing Experience of MDT co-ordination Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Gateshead Health NHS Foundation Trust Address Gateshead Health NHS Foundation Trust Sheriff Hill Gateshead NE9 6SX Employer's website https://www.qegateshead.nhs.uk (Opens in a new tab) Employer details Employer name Gateshead Health NHS Foundation Trust Address Gateshead Health NHS Foundation Trust Sheriff Hill Gateshead NE9 6SX Employer's website https://www.qegateshead.nhs.uk (Opens in a new tab). Location : Gateshead Health NHS Foundation Trust, Sheriff Hill, NE9 6SX Gateshead, United Kingdom
