We are seeking to appoint a Finance Apprentice to help a busy and thriving finance team to support the Foundation with financial processes and day-to-day operations. The successful candidate will be : 1) Assisting the purchase ledger clerk or billing clerk with inputting invoices on the finance system along with administration of credit card statements and any stationary orders. 2) Review purchase orders with appropriate ledger & department codes and match purchase orders and delivery notes with invoices 3) Reconcile supplier statements and assist in resolving discrepancies while managing supplier and budget holder queries professionally and efficiently The post holder will be highly organised with high attention to detail to maintain accurate records and filing systems in line with the Foundation policies, charity finance regulations and internal controls. This role will report to the Senior Finance Business Partner. Hours of Work: 37 hours per week, all year round Salary range : Apprentice Year 1 Grade - £10 per hour Please refer to the Foundation website for a detailed job description and further details and should you wish to apply for this role. The closing date for submitting the completed application form is Sunday, 3rd August 2025. Interviews with the shortlisted candidates will be held on Thursday 7th August 2025.. Location : CV346PP

Become a Support Worker & make a difference to the lives of members of your community. Role: Café West Support Worker Area: York (West Offices) Hours: 30 hours Shifts: between 8am and 5pm Monday to Friday Are you ready to have a meaningful impact on someone's life? Are you compassionate to others? Are you dedicated to making a difference? Then we want to hear from you. Our support workers are the heart of everything we do. We want you to empower the people we support to live their lives how they want to, whether that’s travelling the world or spending time in their local park! All we ask is that you have the commitment and drive to encourage and guide the people we support to make this happen What would you be doing? As a Support Worker at Café West you would be responsible for tutoring and mentoring the people we support in all aspects of working in a busy café. You will be responsible for: Helping the People we support to improve their all-round skills Monitoring and tracking the progress of the Café staff Ensure that a standard and high level of service is delivered to customers Troubleshoot any problems or issues that arise What is Café West? Café West is the fully functioning café we run at the City of York Council offices in central York, we offer a fantastic range of drinks and food for council workers to enjoy. Our kitchen prepares all our sandwiches and salads fresh on site, as well as fresh produce we serve great quality coffee and do it all with a smile. The café is a great way for some of the people we support to gain valuable work experience that will stand them in good stead for future employment In this role, you will utilise the digital app, Nourish, to manage and access the care and support plans for the individuals we assist. While prior experience with digital or mobile apps is advantageous, comprehensive training will be provided. Benefits of Working for United Response Generous Leave: 20 days paid annual leave (plus 8 bank holidays, pro rata for part-time), increasing with service. Access to Blue Light Discount Card and Costco membership* Financial Security: Pension and life assurance benefits. Family-Friendly Policies: Enhanced maternity and paternity pay. Recognition Programs: Participate in our UR Stars Recognition Scheme. Health and Wellbeing Support: Access free occupational health, physiotherapy, counselling, advice service and two wellbeing days Professional Development: Fully paid training and opportunities to gain nationally recognized qualifications. Travel Benefits: Season ticket loan for commuting. Employee Discounts: Access to an online shopping platform with discounts from over 3,500 retailers. Refer a Friend Scheme: Share the opportunity with your network and earn rewards. Join Our Team – Make a Real Difference in People’s Lives Are you driven by a genuine desire to help others? Do you want to make a lasting impact by supporting individuals to live more independent and fulfilling lives? We’re looking for compassionate, hands-on individuals who are ready to empower some of the most vulnerable members of our community. If you bring empathy, kindness, and a strong sense of integrity, we want to hear from you. As a Support Worker in Cafe West, you’ll play a vital role in providing care and encouragement to those who need it most. In return, we offer comprehensive training, both online and in person, so no previous experience is necessary. If you’re caring, respectful, and ready to make a difference, apply now and become part of a team that values dignity, respect, and the power of support. Who we are: United Response is a leading national charity. We have a great team of people who are passionate about providing care and support. Since 1973, United Response has been delivering person-centred care and support. We campaign to ensure the people we support have equal access to the same rights and opportunities, as well as challenging the negative attitudes and discrimination they face. Our spokespeople can talk confidently on the issues affecting people with disabilities, autism and mental health support needs. In our work we aim to be creative, strong, honest, responsive and united. United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and or physical disabilities. If you are interested in applying for employment with United Response and are in need of support to navigate our website or to complete your application please send an email with your request to gill.fay@unitedresponse.org.uk This position is subject to an enhanced DBS Check, the cost to be met by United Response. We reserve the right to close this vacancy early. Key Words – Cafe, Catering, Care Worker, Care, Healthcare Assistant, Charity, Support Worker. Location : YO1 6GA

Job summary Join Imperial College Healthcare NHS Trust at St Mary's Hospital. We are seeking a dedicated Business Support Manager to support and deputise for the Business Manager, providing leadership for Specialist Medicine Outpatient and Inpatient areas. The role involves clinic coordination, patient care management, staff supervision, and performance monitoring. Ideal candidates will have previous NHS management experience, excellent organisational and communication skills, and the ability to work autonomously and as part of a team. Apply now to be part of a leading healthcare provider committed to excellence in patient care, education, and research. Main duties of the job To communicate the clinic capacity chart on a regular basis to administrative and clinical staff, including clinic cancellations, which clinics are currently running and the number of patients booked in. To manage any template changes liaising with the Cerner team as well as with medical records staff, main outpatients and the Choose and Book team as appropriate. Implement and maintain an efficient internal system and process to ensure the outpatient access target is met for all new referrals to the Imperial College Healthcare NHS Trust Specialist Medicine service. To manage distressed, upset or angry patients on the telephone or face to face; to determine the complexity of a situation in order to resolve any problem, and if unable, to refer to the appropriate person To manage any complaints regarding Specialist Medicine outpatients or to pass on to the relevant member of staff where appropriate. To manage the inpatient and diagnostic waiting list, ensuring that access targets are appropriately adhered to and to liaise with the Business Manager/Ward manager regarding capacity issues. To arrange meetings, book appointments and manage an electronic/paper diary as appropriate. To participate in regular reviews of workload to ensure appropriate and efficient use of administrative resources within the department. To participate in the Trust performance review scheme including e-ksf and appraisals About us At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. . Details Date posted 09 July 2025 Pay scheme Agenda for change Band Band 6 Salary £44,806 to £53,134 a year pa inclusive Contract Fixed term Duration 12 months Working pattern Full-time Reference number 290-MIC-1715 Job locations St Mary's Hospital Praed Street London W2 1NY Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. Person Specification Education/ Qualifications Essential A-Levels Desirable Application Form/Original Certificate/Diploma Experience Essential Previous experience as a manager of staff in the NHS Working in a pressurised environment Experience of working with multi-disciplinary teams Previous experience of working within a target based department in Medicine Previous experience of working with RTT and cancer rules and their applicationText Skills/Knowledge / Abilities Essential Ability to use Microsoft Word, PowerPoint, Excel Ability to work autonomously, prioritise own workload & act on own initiative. Ability to work as a team player Ability to supervise effectively Good leadership skills Self-motivated /able to motivate others Excellent organisational skills Excellent oral and written communication skills Experience of liaising with patients Ability to delegate tasks effectively Ability to communicate with all staff in a multidisciplinary setting Desirable Excellent Budgetary management skills Person Specification Education/ Qualifications Essential A-Levels Desirable Application Form/Original Certificate/Diploma Experience Essential Previous experience as a manager of staff in the NHS Working in a pressurised environment Experience of working with multi-disciplinary teams Previous experience of working within a target based department in Medicine Previous experience of working with RTT and cancer rules and their applicationText Skills/Knowledge / Abilities Essential Ability to use Microsoft Word, PowerPoint, Excel Ability to work autonomously, prioritise own workload & act on own initiative. Ability to work as a team player Ability to supervise effectively Good leadership skills Self-motivated /able to motivate others Excellent organisational skills Excellent oral and written communication skills Experience of liaising with patients Ability to delegate tasks effectively Ability to communicate with all staff in a multidisciplinary setting Desirable Excellent Budgetary management skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Imperial College Healthcare NHS Trust Address St Mary's Hospital Praed Street London W2 1NY Employer's website https://www.imperial.nhs.uk/ (Opens in a new tab) Employer details Employer name Imperial College Healthcare NHS Trust Address St Mary's Hospital Praed Street London W2 1NY Employer's website https://www.imperial.nhs.uk/ (Opens in a new tab). Location : St Mary's Hospital, Praed Street, W2 1NY London, United Kingdom

sirona medical are currently looking for housing access assistants in enfield The Market Management Assistants will: • provide high quality and comprehensive technical and administrative support to the Market Management Service in relation to any of the functions undertaken. • help manage and monitor procurement, voids and repairs in accordance with the KPIs set for the service. • collate and analyse performance information and ensure accuracy and robust reporting data for management and performance monitoring. • ensure all enquiries into the team are dealt with timely and confidently and to have a full understanding of the purpose and work of all areas within the service. • provide an effective, efficient and customer focussed service in line with the Corporate Policies and within national and local legislative requirements. • provide high level quality and comprehensive finance support services across the Market Management Service • accurately and promptly enter accurate data into systems if interested, please contact claire@sirona-medical.co.uk. Location : Enfield, London, enfield

Project Manager or Contracts Manager | Main Contractor Surrey / Berkshire Permanent Salary circa £80,000 plus Comprehensive Benefits Package Start July 2025 ** Project Manager or Contracts Manager Role for a traditional building contractor, with an excellent name, who allow you the autonomy to deliver projects from start to finish, without the excessive red tape and typical tier 1 protocols ** The Company The building contractor takes of projects of varied nature, education, local authority, commercial, private residential, health, sports and leisure, embassy and religious buildings. The building contractor has always been known to have an excellent reputation, focusing on the delivery of construction projects ranging from £1m - £15m, including refurbishment, new build and Cut and Carve. The Candidate The Candidate we are looking for is someone who can prove longevity experience working as a Contracts Manager across varied sectors, on projects up to 10m value. The candidate would be responsible for 2/3 smaller projects of 3/4m value, or 1 bigger project of 10m size. The Project New build local authority, trad build development 26 houses, some maisonettes, some detached. And it is £8.5m development across 5 sattelite sites nearby to each other. They require someone to be based out of there office, and then it is up to the candidate how much he visits site. Some sites of the overall scheme, are in demolition stage and are fully now being demolished ready for piling to start, where other sites are coming out of the ground. Responsibilities of / client wish list for the Contracts Manager: ·Attendance and preparation of pre-tender and tender interviews ·Overall responsibility of up to 2 sites ·Preparation of the tender submissions working alongside the estimating team ·Production of tender programmes using Microsoft Projects or Asta. Understanding of JCT Dnb Contracts. Understanding of Building Safety Act. ·Implementation of the company procedures on site ·Implementation of the Health and Safety procedures ·Progress reporting and the production of the board reports ·Coordination of the design teams and contractor design packages. ·Suitable candidates will ideally be able to demonstrate recent work history on similar schemes as ·Contracts Manager with a reputable main contractor ·Good all round building experience on projects from £1m - £25m ·Time spent with previous employers is important ·Design & Build Experience On offer for the above position is an exciting opportunity for a Contracts Manager to join a privately owned main contractor, where the owners are personable, supportive and allow the managers to manage and be themselves. If this contracts manager position in Surrey/Berkshire sounds of interest, or you just wish to have a confidential about your current situation, then please feel free to email (url removed) or call on (phone number removed) To view all of our current Contracts Manager positions in London, Kent or nationwide, then please visit our website; (url removed) or register for alerts on our App (available on the App Store and on Google play).. Location : Newbury

We are Millennium Staffing a health care staffing specialist. We are currently looking for Experienced HCA's across Sheffield for one of our key clients. As a Healthcare Assistant, you will be working at our clients residential care facility . Your duties include: Assisting patients with daily activities, checking vital signs and assisting nursing staff when necessary. Assisting with daily living activities such as eating, showering and using the toilet Utilising equipment to move patients when necessary. Helping tidy the patient’s home or room. Taking the patient’s vital signs such as blood pressure and temperature Talking to patients and reassuring them. Attending meetings with other healthcare professionals. Assisting nurses and other staff when needed. Adhering to professional standards. Delivering reports to Care Managers and reviewing any important changes in the patient’s condition Contact us : admin@millenniumstaffing.co.uk. Location : Sheffield

Right to Buy Officers 2 x 37 hour permanent posts 1x 37 hour fixed term post until 31 January 2026 due to funding About Us The Right to Buy service is responsible for managing more than 500 leaseholder properties (flats originally purchased through the right to buy scheme), along with processing new Right to Buy applications and buying back of ex council properties through the Right of First Refusal legislation. The service currently conducts the end-to-end process for Right to Buy applications, from home visits to offer home ownership complete advice at the start, establish residency and verify applicants, through to coordinating the valuations, plans and EPC’s (energy performance certificate) in preparation for the offer and eventual sale of the property. Right to Buy legislation permits the Council, via the Right of First Refusal covenant, to re purchase any property bought through the scheme if the owner decides to sell within the first 10years from the original sale date. The Council also actively seeks to buy back any other ex-council properties which meets the current demand for housing and the team will be carrying out checks, home visits and coordinating the valuation of the property in preparation for the purchase. The Jobs An exciting opportunity has arisen for 3no Right to Buy Officers positions ( 2 x permanent & 1 x fixed term for 6 months), within the Housing Investment team. The posts are responsible for delivering a comprehensive and excellent residential council leasehold management service for long- and short-term properties, ensuring that all Council and leaseholder rights, obligations, statutory legislation and regulations are effectively maintained, and all service charge and other eligible income is maximised. We are looking for committed and positive individuals to join this progressive team dedicated to increasing housing stock and effective leaseholder management. You will ideally have experience of working in a social housing environment, familiar with the associated housing policy and procedure, in particular income maximisation. For an informal discussion about the role, please contact Sam Webster, Right to Buy Coordinator on 01482 614 394 or email Sam.Webster@hullcc.gov.uk Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.. Location : HU1 1HJ

Domestic Assistant - 35 hours Harbour Healthcare Harbour View care home Whitehaven CA28 6HA 21h/week £12.37 Per hr Are you ambitious? Do you want something else? Are you looking for new energy? We are on the hunt in Whitehaven for our next amazing Domestic Assistant. Our team members are the superheroes of the business, supporting our residents and providing peace of mind to families that their loved ones are in the best of care. But what is important to know, is that you do not need to have had previous experience in this field, nor do you need qualifications – we are happy to work with you to help you become our next superhero team member. You’ll be the sort of person who doesn’t go out without leaving a tidy bed. You’ll apply your high standards of cleanliness, hygiene and tidiness to our resident’s homes and communal living spaces, to ensure they’re spotlessly clean and beautifully presented. You’ll also be working in Housekeeping ensuring that the linen is kept clean for residents’ comfort and hygiene. You’ll also have your eye out for potential fire and accident risks, working with other teams to reduce any risks to resident’s safety. Have you ever asked the question – Why get into Care? Care is one of the most rewarding jobs you can do. We can offer Flexible working patterns to suit your needs. Training and Development opportunities are tailored to you. Great company benefits. Real Job satisfaction You are providing peace of mind for family members. What are the Tangible benefits for working for Harbour? Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more! FREE face-to-face counselling, for you and your family! Staff recognition award ceremonies £30 voucher available every month for the nominated ‘Employee of the month’ Opportunities for training and career progression Salary Sacrifice Pension scheme Blue Light Card – up to 50% discount across 100’s of retailers Access to a FREE eye test and discounted glasses Cashback card – save up to £500 annually, can be used at over 80 big brands Wellbeing portal: FREE meditation series FREE wellbeing podcasts & live virtual events FREE mental health support programmes FREE workout plans FREE Live digital gym classes FREE mindset and wellbeing series Seasonal Company events, competitions and incentives Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare On-site parking Flex Earn – Earned wage access. The duties are varied, and no two days will be the same. Our residents are individuals, and they all deserve to be treated as such. However, as a general guide, duties may include some support with personal care needs, as well as help to take part in a wide range of special interests and activities that support their health and wellbeing such as arts and crafts, watching the footie, drama, musical evenings, gardening, shopping trips and social occasions. Who are Harbour Healthcare? We are a Family run business with 42 Care Homes across the UK and are growing year by year. Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace. Having family traditions at heart, our philosophy is actually quite simple. We strive to provide an excellent standard of care to our residents, treating them with complete dignity and respect. We are looking for people who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are, - Humility Accountability Achievement Passion Integrity We will give you all the training and support you need, such as obtaining a qualification in health and social care and opportunities for promotion and career growth. Harbour Healthcare have won many accolades and awards over the years from carehome.co.uk Top 20 Awards, now for the 5th year running as well as Disability Confident Committed. Please note that all our positions require an Enhanced DBS check in relation to Children and Adults. Interested? – Go on and click that apply button now! #INDMP. Location : Cumbria, CA28 6HA

Advertisement Details The postholder will be based in the relevant School Office and will be managed by the Head Teacher. The postholder will assist the Head Teacher with the provision of a variety of administrative/clerical duties and will assist in the supervision of an Employed Trainee. More detail is provided in the Job Profile, Person Specification and Conditions of Service Summary attached to the bottom of this advert. Sandwick Junior High School is a non-denominational school in Sandwick which is located in the South Mainland of Shetland. It provides an all year round early years provision as well as an out of school care provision for Primary aged pupils. The primary school serves the community of Sandwick and surrounding areas. The Secondary department has classes from S1 to S4 and caters for pupils from The South Mainland schools. The feeder primaries are Sandwick, Cunningsburgh and Dunrossness. The school roll is currently around 200 pupils. The school is managed by a Head Teacher, two Depute Head Teachers, a Principal Teacher for Pupil Support, a Principal Teacher for Additional Support Needs and a Manager of Early Learning and Childcare and Out of School Club. The school has extensive school grounds and these provide wonderful opportunities for outside play and learning. We have active Pupil Councils in the Primary and Secondary departments. We are also very fortunate to have a very supportive, active and engaged Parent and Carer Council. Additional Information The grade of this post is F Rate of pay shown in the advert is inclusive of Distant Islands Allowance of £1.4808 per hour Permanent Part Time post for 19.0 Hours per Week, 40 weeks per year plus 6.40 weeks (pro rata) paid holiday to be taken during school holidays Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made This vacancy does not meet Home Office rules for UK visa sponsorship. Please only apply if you do not require UK visa sponsorship A relocation package does not apply to this post We will pay interview expenses from within Shetland We are happy to talk flexible working During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application. This post is based at Sandwick Junior High School, Sandwick, Shetland. For further details relating to this post, please contact: Andrea Henderson, Quality Improvement Officer on 01595 743862 or e-mail Andrea.Henderson@shetland.gov.uk If you have a disability which prevents you from applying online, please call 01595 744032 . Information about Shetland Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere. Find out more about: Living and working in Shetland: here The Shetland Islands Council: here. Location : Sandwick, ZE2 9HH

Role: Service Operations Manager Location: Leeds/hybrid – 2-3 days per week working from our Leeds HQ Salary: Competitive salary plus extensive benefits Contract type: Permanent Employment type: Full time Working hours: Mon-Fri 37.5 hours per week, core hours being 9:30 to 16:30 Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.6 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. The Service Operations Manager is responsible for leading and maturing the Technology Operations function at Pharmacy2U. This role brings together Service Desk and Infrastructure/Cloud Engineering into a cohesive, outcome-driven operation focused on service excellence, platform stability, and scalable technology foundations. You will drive day-to-day IT operations, own the service lifecycle from request to resolution, and partner with cyber, product, and delivery functions to ensure platforms are performant, monitored, and secure. The role will focus on ITIL process maturity, measurable service improvements, infrastructure availability, and team development. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme*(subject to minimum earnings) Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you’ll be doing? Service & Platform Operations Own end-to-end IT operations performance across service desk, incident, request, Change, Problem and infrastructure, and monitoring functions. Lead, coach, and develop Service Desk and Cloud Engineering teams with clear objectives, coverage plans, and escalation routines. Define and track service KPIs (e.g. MTTR, CSAT, uptime, recurring incidents, backlog), ensuring visibility and continuous improvement. Infrastructure & Cloud Reliability Oversee operational support of the Azure cloud platform, on-premise environments, and site connectivity. Ensure infrastructure patching, backup, DR, access control, and monitoring procedures are followed and auditable. Champion proactive maintenance, platform health reviews, and reduction of tech debt and legacy systems. Service Management & ITSM Framework Lead the embedding of core ITIL practices across the function, including incident, problem, change, and asset/configuration management. Mature tooling use (e.g. Jira Service Management) with automations, workflows, dashboards, and real-time reporting. Incident Response & Operational Resilience Act as operational lead for major incidents, ensuring effective coordination, communication, and root cause analysis. Establish and run “hypercare” and operational readiness checks for new system go-lives or changes with service impact. People & Capability Leadership Build and maintain a high-performing, collaborative and accountable operational team. Define training and development pathways, mentoring plans, and succession pipeline across both Service Desk and Cloud Engineers. Cross-Functional Collaboration Partner with Cyber Security, Product, Delivery, and Architecture teams to ensure operational alignment with strategic initiatives (e.g. Scalability, Padlock, Network Redesign). Represent Technology Operations in governance forums, audits, and vendor performance reviews. Who are we looking for? Demonstrated ability to lead and develop multidisciplinary technical teams (Service Desk, Infra, Cloud). Strong understanding of Azure platform services, networking, monitoring, and security operations. Solid knowledge of ITIL principles and experience maturing ITSM processes and tooling. Excellent stakeholder engagement, written reporting, and crisis management skills. Proven experience in IT Operations or Service Management leadership roles, ideally in complex, multi-site or regulated environments. Track record of driving service improvement initiatives using data and root cause insight. Exposure to delivery environments supporting DevOps, CI/CD, and agile/iterative change. Experience in healthcare, e-commerce, or critical logistics/fulfilment environments (desirable) ITIL v4 Foundation or Practitioner certification (desirable) Microsoft Azure Associate/Expert or relevant infrastructure certifications (desirable) What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.. Location : Leeds