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  • Biomedical Scientist Full Time
    • London, England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • An exciting opportunity has arisen for a 1 year fixed term, Biomedical Scientist, with good interpersonal skills and a committed team worker to join the Cellular Pathology department, located at the Chelsea site of The Royal Marsden Hospital. The major focus of the role will be in performing essential technical duties for the department, responsibility for specimen processing, data entry of requests, section cutting, assisting with automated immunohistochemistry and in-situ hybridisation, maintenance tasks and supporting Pathologists in providing a reliable and accurate diagnostic service. Attention to detail is important and the post holder must be able to work to high standards, following defined protocols and assist in the production of accurate & high quality analytical results for the diagnosis and treatment of patients. The post holder will be responsible for carrying out scientific analytical work on clinical samples within the Cellular Pathology Department at Chelsea, providing a diagnostic service both for the Trust’s clinicians and also for those in the national and international community seeking second opinion. The post holder will rotate through all sections of the Department performing core and advanced procedures as required. The post holder may when required deputise for a Section Manager in their absence. Duties will include, amongst others, specimen processing and preparation, data entry of requests, equipment maintenance and liaison with other hospital staff. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further details / informal visits contact: Name: Coralie Pennaneac'h Job title: Histology Laboratory Manager, Chelsea Email address: Coralie.Pennaneach@rmh.nhs.uk. Location : London, England, United Kingdom
  • Classroom Assistant Full Time
    • Haddington, Scotland, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Vacancy Information The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. Hourly rate of pay: £13.48 - £14.33 Temporary until 26th June 2026. This is a 39-week sessional post i.e. working hours will be during school term time plus in-service days. Days And Hours Of Work Working days and times to be confirmed at interview. To start asap. Haddington Primary School is a large Primary School consisting of two campuses with approximately 780 pupils. Haddington Primary School works within an ethos of Support, Inclusion and Nurture. We can boast that our values of HAPPY, POSITIVE and SUCCESSFUL are realised and all within our school community comment that it is a safe, happy and effective place to learn and to work. Job Details To support the quality of teaching and learning to pupils and assist in the promotion of pupil development through support and involvement in learning activities. Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. The East Lothian Way The ' East Lothian Way' - values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements Relevant Qualifications Good standard of general education. Nursery Only SSSC registration is an essential requirement of this role. If you are appointed and are not already a member of the relevant section of the SSSC Register, you will be required to apply for registration within 3 months of your start date to ensure that you are registered within the required 6 months. PVG Membership This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020. All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. Please note: PVG member's records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. Please Note If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information For additional East Lothian Council employment information please click on the following link: www.eastlothian.gov.uk/nonteachinginfo East Lothian Council Primary Schools Further details on all East Lothian Council Primary Schools, including individual school websites can be found here: Primary Schools If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us . If you require further information about this vacancy, please call 01620 827868, or email us on Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an 'import data from my CV' function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. LNKD1_UKTJ. Location : Haddington, Scotland, United Kingdom
  • Consultant Ophthalmologist w- special interest in Glaucoma Full Time
    • Boston Pilgrim Hospital, Sibsey Road, PE21 9QS Boston, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary This is a Consultant Ophthalmologist post designed to provide sub-specialist Glaucoma and Cataract services for patients of the United Lincolnshire Hospitals NHS Trust. The job is a pan trust appointment with duties based at Boston Pilgrim Hospital with the possibility of commitments at other sites. This is a replacement post for which the person appointed will be required to devote substantially the whole of their time to the duties of the post. Applicants may elect to work whole time or part time. If the successful applicant chooses to work part time, modification of the job content will be discussed on a personal basis with the Trust in consultation with consultant colleagues. The United Lincoln Hospitals Trust provides ophthalmic services to a population in excess of 750,000. The service is based in two main sites in Boston and Lincoln. Peripheral sites in Louth, Gainsborough attached to the Lincoln site and Grantham, Skegness and Spalding attached to the Boston site provide additional outpatient services. This post is currently based at Lincoln County Hospital, Lincoln with some duties in the peripheral sites attached. The post has been developed to assist in the delivery and expansion of the current service and to cope with the increasing demands in the wider field of Medical Retina. The post holder will also help the department meet the challenges of the 18 week wait. Main duties of the job The Appointee will be expected, in conjunction with his / her colleagues, to provide a comprehensive Ophthalmic service supporting the provision of an effective countywide service and contribute towards achieving the 18 week wait across the whole eye department. He/she will be expected to carry out teaching duties as required and take an active part in the Postgraduate Medical Education program and in the teaching of ophthalmic trainee staff. They will be involved in the delivery of undergraduate teaching to the students from Nottingham and Leicester Medical Schools. They will be involved in the education of nursing staff, and other clinical professions as appropriate. They will regularly attend Clinical Audit and Departmental Team meetings. He/she will be required to play an active part in the robust clinical audit program in operation within the Department and to take part in regional and national audits. He/she will be required to report all critical incidents and attend and support the Departmental audit and Clinical Governance meetings. The appointee will be expected to offer both a vitreo-retinal and general ophthalmology service.In particular the delivery of high volume cataract surgery is expected ensuring the trust meets its contractual obligations with respect to the 18 week wait. The appointee will, contribute to the development and delivery of services and help formulate plans for its expansion. About us The United Lincolnshire Hospitals NHS Trust came into being on 1 April 2000 and brought together Lincoln and Louth NHS Trust, Pilgrim Health NHS Trust and the Grantham and District NHS Trust. It is responsible for a comprehensive range of health services and currently provides some services to neighbouring authorities. Most of the local practitioners are known personally to the consultant staff and meet frequently at postgraduate and social functions. The Trust serves a population of 680,000. Details Date posted 07 August 2025 Pay scheme Hospital medical and dental staff Grade Consultant Salary £105,504 to £139,882 a year per annum Contract Permanent Working pattern Full-time Reference number 357-CPR-114-25-B-QIA310 Job locations Boston Pilgrim Hospital Sibsey Road Boston PE21 9QS Job description Job responsibilities On call commitment The Ophthalmic Departments in Lincoln and Boston have adopted a model of cross-site cover with alternate weeks on call for the county. The post holder will participate in a 1 in 6, category A out of hours on call rota with some weeks on call being for the whole county and some weeks being solely for the base non take hospital. On call availability supplement will be paid at a rate of 5% of the post holders annual salary. On-call work taking place during public holidays will be compensated with equivalent time off in lieu. The appointee will be required to fully co-operate and participate with the Trusts appraisal scheme, which identifies personal and professional development needs; agreeing plans for them to be met, while reviewing the doctors work and performance and considering the doctors contribution to the quality and improvement of service delivery. Job description Job responsibilities On call commitment The Ophthalmic Departments in Lincoln and Boston have adopted a model of cross-site cover with alternate weeks on call for the county. The post holder will participate in a 1 in 6, category A out of hours on call rota with some weeks on call being for the whole county and some weeks being solely for the base non take hospital. On call availability supplement will be paid at a rate of 5% of the post holders annual salary. On-call work taking place during public holidays will be compensated with equivalent time off in lieu. The appointee will be required to fully co-operate and participate with the Trusts appraisal scheme, which identifies personal and professional development needs; agreeing plans for them to be met, while reviewing the doctors work and performance and considering the doctors contribution to the quality and improvement of service delivery. Person Specification Qualifications Essential FRCS, FRCOphth or equivalent Be on the specialist register for Ophthalmology Full GMC Registration (with a 'Licence to Practice'). Desirable Training qualificationFellowship in Vitreo-retinal or cataract (or a subspecialist interest that complements the department Relevant Higher Degree or equivalent Fellowship in Glaucoma or Cataract Training/Experience/ Research Essential Evidence of thorough and broad training and experience in Glaucoma surgery Ability to carry out high volume cataract surgery Experience of and undertaken Clinical Audit, with recently presented findings Able to take responsibility for delivering service without direct supervision Desirable Evidence of recently published research or case reports. A special interest complementary to the existing services Skills Essential Good communication skills, both written and verbal Demonstrate the ability to work effectively as part of a multidisciplinary team Team leadership skills Demonstrate an understanding of the educational needs of trainees and commitment to effective teaching at all levels Experience of teaching clinical skills to a wide Multi Disciplinary Team audience Understanding of the principles and implementation of Clinical Governance Computer Literacy Desirable Ability to innovate and develop new technology and methods Special Requirments Essential Commitment to the Development of a quality Ophthalmic service for ULHT Maintain own education to a minimum standard set by the Royal College of Ophthalmologists and show a commitment to continual learning Ability to develop National Care Pathways in Ophthalmology Understanding and commitment to modernising the service. Desirable Able to contribute to department and CMT management Ability to consolidate and organise change Recent experience of developing a service Person Specification Qualifications Essential FRCS, FRCOphth or equivalent Be on the specialist register for Ophthalmology Full GMC Registration (with a 'Licence to Practice'). Desirable Training qualificationFellowship in Vitreo-retinal or cataract (or a subspecialist interest that complements the department Relevant Higher Degree or equivalent Fellowship in Glaucoma or Cataract Training/Experience/ Research Essential Evidence of thorough and broad training and experience in Glaucoma surgery Ability to carry out high volume cataract surgery Experience of and undertaken Clinical Audit, with recently presented findings Able to take responsibility for delivering service without direct supervision Desirable Evidence of recently published research or case reports. A special interest complementary to the existing services Skills Essential Good communication skills, both written and verbal Demonstrate the ability to work effectively as part of a multidisciplinary team Team leadership skills Demonstrate an understanding of the educational needs of trainees and commitment to effective teaching at all levels Experience of teaching clinical skills to a wide Multi Disciplinary Team audience Understanding of the principles and implementation of Clinical Governance Computer Literacy Desirable Ability to innovate and develop new technology and methods Special Requirments Essential Commitment to the Development of a quality Ophthalmic service for ULHT Maintain own education to a minimum standard set by the Royal College of Ophthalmologists and show a commitment to continual learning Ability to develop National Care Pathways in Ophthalmology Understanding and commitment to modernising the service. Desirable Able to contribute to department and CMT management Ability to consolidate and organise change Recent experience of developing a service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Boston Pilgrim Hospital Sibsey Road Boston PE21 9QS Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab) Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Boston Pilgrim Hospital Sibsey Road Boston PE21 9QS Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab). Location : Boston Pilgrim Hospital, Sibsey Road, PE21 9QS Boston, United Kingdom
  • Finance Business Partner | NELFT NHS Foundation Trust Full Time
    • Rainham, RM13 8EU
    • 10K - 100K GBP
    • Expired
    • We are seeking a dynamic and motivated individual to join our team as a Band 4/5 Finance Business Partner. We are open to offering this as a Band 4 developmental opportunity. We are advertising for one full-time post to work in the finance team, based at our office in Rainham. You will ideally be AAT qualified or working towards it and have a good working knowledge of IT systems, particularly Excel. Previous finance experience in an NHS environment is an advantage, although not essential, as appropriate training will be available. Previous finance experience in Business partnering is also an advantage, as you are required to have a full understanding of finance principles. The role available is hybrid and will cover the borough within NELFT, requiring travel from time to time. As a key member of the team, you will be the first point of contact for the directorate that you will be managing, with an expectation to gain a thorough understanding of those services and being responsible for the provision and coordination of accurate and timely financial management information and advice to all levels of the organisation. Good organisation, time management, and communication skills are essential, and the candidate will be resourceful and flexible to work within a challenging environment. Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex. Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). High Cost Area Supplement This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 p.a pro rata for part time). The main responsibilities of the post: • The production of monthly budget reports, variance analysis, staff lists and forecasting, within the agreed set timescales. • Ensuring, through preparation, investigation and input of journals and virements, that the general ledger contains accurate data. • Providing support to budget holders, to assist them in controlling their own budgets within overall financial constraints. • Assisting as required in the costing of any service developments the Trust is proposing. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage. Supporting Our Communities At NELFT, we are committed to supporting and investing in our local communities. As part of this, we are prioritising applications from individuals who live within the areas we serve. This helps us build a workforce that truly reflects the diverse populations we care for, improves our ability to provide culturally informed services, and strengthens local employment opportunities. By recruiting locally, we aim to foster a more inclusive, accessible, and sustainable health and care system. References Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. Additionally, ensure that any gaps in your employment history are clearly indicated. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly. Use of AI Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability. Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system If you like the sound of working with NELFT, don’t waste a moment and apply now! This advert closes on Thursday 21 Aug 2025. Location : Rainham, RM13 8EU
  • Play Assistant | The Royal Marsden NHS Foundation Trust Full Time
    • Sutton, SM2 5PT
    • 10K - 100K GBP
    • Expired
    • The Royal Marsden has a vital role in championing change and improvement in cancer care through research and innovation, education and leading-edge practice. We are incredibly proud of our international reputation for pushing the boundaries and for our ground breaking work ensuring our patients receive the very best and latest in cancer treatment and care. • Work as a member of the play team to provide play/ activities for paediatric and adolescent patients. The Play Assistant will be expected to work on the McElwain / TYA wards and all areas of OCCYP. • To provide a quality and holistic play service for all children and their families across the OCCYP unit. This would be in the play areas and also at the bedside. • To ensure all children and adolescents have the access to the play service whilst at the hospital. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information on this role, please see the attached detailed Job Description and Person Specification: • To plan and facilitate play /activities for children and adolescents in hospital. To adapt the activity to meet their developmental and medical needs. • To plan a programme of daily activities, which is appropriate to the child and adolescent. This will be on the wards, Day care and Outpatients. • To assist in the creation of a caring, stimulating, fun and safe environment. For the patients and their siblings. • To support parents/carers and signpost to the appropriate member of the multi – disciplinary team. • To plan, organise weekly activity programmes and monthly events. This advert closes on Thursday 21 Aug 2025. Location : Sutton, SM2 5PT
  • Head and Neck Registrar | The Royal Marsden NHS Foundation Trust Full Time
    • London, SW3 6JJ
    • 10K - 100K GBP
    • Expired
    • The Head and Neck and Thyroid Units provide a high quality and accessible cancer service predominantly for the people of South London although referrals are also received from across England and abroad - for these particular tumour sites. The Units have a long and distinguished history, particularly in the multidisciplinary approach to cancer care. In providing this service we have forged excellent links with the St George’s Hospital who partner us in this. The population we serve at The Royal Marsden exceeds 2 million and draws from a number of peripheral hospitals, some which hold joint consultant contracts with The Royal Marsden, all of which are members of The Royal Marsden multidisciplinary team (MDT). This helps to facilitate efficient patient pathways from diagnosis to treatment across the network. The spoke institutions comprise Croydon NHS Trust; Epsom and St. Helier NHS Trust; Kingston NHS Trust; St George’s Hospital, Chelsea and Westminster Hospital, Charing Cross Hospital and Ashford and St. Peter’s NHS Trust. This is a x6 month fixed term within the Head, Neck and Thyroid Unit designed to provide exposure to the management of recurrent cancers. The surgical team delivers a service focused on minimally invasive surgery, complex free flap reconstructions for the management of head and neck and thyroid cancers. The fellow will have access to the Robotic surgery simulator onsite, to further complement their educational experience. The fellow will also become very familiar with the DaVinci robot operating room setup, docking techniques, instruments, and troubleshooting approaches. Additionally, the fellow will actively participate in the perioperative management of all patients in the head and neck unit and collaborate with other members in the perioperative management of surgical patients and participate in the on call rota. In addition to the technical aspects, the successful candidates will manage all aspects of complicated patients and actively partake in the MDT. The fellow will be allowed to develop his or her area of interest while also being flexible to the service needs of the Unit. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information on this role, please see the attached detailed Job Description and Person Specification. This advert closes on Thursday 21 Aug 2025. Location : London, SW3 6JJ
  • PALS & Complaints Officer Full Time
    • The Royal Marsden Chelsea, SW3 6JJ Chelsea, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary Contract type: Fixed term/secondment for 12months. We are looking for a dynamic, enthusiastic person who is committed to improving the quality of service we deliver. As a PALS & Complaints Officer, your role is to provide a high standard of customer service and support in delivering a responsive and accessible PALS and complaints service for our service users. The successful candidate will be a strong team player, well organised with a proven ability to identify critical issues with regards to concern and complaints as well as have an empathetic manner. Direct experience of NHS complaints handling is essential. An understanding and experience of working with cancer patients will also be an advantage.The Trust is located on two sites and although this post is based at Chelsea, we are looking to appoint an individual who is willing to work across both sites as necessary. For further information please contact Louise Knight, Complaints, PALS, Bereavement & Patient Information Manager via louise.knight@rmh.nhs.uk or on 020 8661 3918 Main duties of the job The post holder will: o Proactively work as part of a team, handling concerns and complaints locally from receipt to resolution within specified timeframeso Liaise with complainantso Ensure complaints are fully investigated and responded to and, where necessary, draft/redraft response letterso Update and analyse the database (Datix) to identify trends and issueso Provide regular, detailed qualitative and quantitative reportso Liaise with staff at all levels within the Trust, and with external groupso Take a major role in training Trust staff on dealing with concerns and complaintso Liaise with the office of the Parliamentary and Health Service Ombudsman (PHSO)o Assist in the processes that ensure the department and the Trust achieve statutory standards such as Care Quality Commission. About us The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. Details Date posted 07 August 2025 Pay scheme Agenda for change Band Band 6 Salary £46,419 to £55,046 a year Per Annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 282-OD709-A Job locations The Royal Marsden Chelsea Chelsea SW3 6JJ Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification Handling and processing of concerns and complaints, including complex cases Taking a written note of concerns and complaints received by telephone Dealing with complainants in a polite, sympathetic and empathetic way, giving reassurances that all enquiries will be handled in confidence Handling and dealing with contentious issues that may arise from handling some complaints Use own judgement to handle conflicting information that may arise during complaints investigation meetings Monitoring and ensuring the timely progress of concerns and complaints Ensuring all complaint responses are sent within set timeframes including and providing holding/agreeing extensions, where appropriate Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification Handling and processing of concerns and complaints, including complex cases Taking a written note of concerns and complaints received by telephone Dealing with complainants in a polite, sympathetic and empathetic way, giving reassurances that all enquiries will be handled in confidence Handling and dealing with contentious issues that may arise from handling some complaints Use own judgement to handle conflicting information that may arise during complaints investigation meetings Monitoring and ensuring the timely progress of concerns and complaints Ensuring all complaint responses are sent within set timeframes including and providing holding/agreeing extensions, where appropriate Person Specification Skills Essential Thorough knowledge and understanding of complaints investigation, confidentiality and consent procedures in the context of clinical governance in the NHS Ability to communicate complex and/or contentious information clearly Education Essential Educated to degree level or equivalent Desirable An understanding of the NHS policy/modernization agenda Knowledge of cancer services Healthcare and/or relevant professional qualification Communication skills training Experience Essential Demonstrable experience of working in a clinical or other pressurised service delivery environment Experience of producing written material (including response letters, reports and presentations) to a high standard Demonstrable experience of handling NHS complaints Desirable Experience of working at a corporate level in a similar organisation Working experience of clinical risk management or governance Experience of chairing meetings and taking minutes An understanding of Patient Safety and Risk Management systems Person Specification Skills Essential Thorough knowledge and understanding of complaints investigation, confidentiality and consent procedures in the context of clinical governance in the NHS Ability to communicate complex and/or contentious information clearly Education Essential Educated to degree level or equivalent Desirable An understanding of the NHS policy/modernization agenda Knowledge of cancer services Healthcare and/or relevant professional qualification Communication skills training Experience Essential Demonstrable experience of working in a clinical or other pressurised service delivery environment Experience of producing written material (including response letters, reports and presentations) to a high standard Demonstrable experience of handling NHS complaints Desirable Experience of working at a corporate level in a similar organisation Working experience of clinical risk management or governance Experience of chairing meetings and taking minutes An understanding of Patient Safety and Risk Management systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Royal Marsden NHS Foundation Trust Address The Royal Marsden Chelsea Chelsea SW3 6JJ Employer's website https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab) Employer details Employer name The Royal Marsden NHS Foundation Trust Address The Royal Marsden Chelsea Chelsea SW3 6JJ Employer's website https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab). Location : The Royal Marsden Chelsea, SW3 6JJ Chelsea, United Kingdom
  • PALS & Complaints Officer | The Royal Marsden NHS Foundation Trust Full Time
    • Chelsea, SW3 6JJ
    • 10K - 100K GBP
    • Expired
    • Contract type: Fixed term/secondment for 12months. We are looking for a dynamic, enthusiastic person who is committed to improving the quality of service we deliver. As a PALS & Complaints Officer, your role is to provide a high standard of customer service and support in delivering a responsive and accessible PALS and complaints service for our service users. The successful candidate will be a strong team player, well organised with a proven ability to identify critical issues with regards to concern and complaints as well as have an empathetic manner. Direct experience of NHS complaints handling is essential. An understanding and experience of working with cancer patients will also be an advantage. The Trust is located on two sites and although this post is based at Chelsea, we are looking to appoint an individual who is willing to work across both sites as necessary. For further information please contact Louise Knight, Complaints, PALS, Bereavement & Patient Information Manager via louise.knight@rmh.nhs.uk or on 020 8661 3918 The post holder will: • Proactively work as part of a team, handling concerns and complaints locally from receipt to resolution within specified timeframes • Liaise with complainants • Ensure complaints are fully investigated and responded to and, where necessary, draft/redraft response letters • Update and analyse the database (Datix) to identify trends and issues • Provide regular, detailed qualitative and quantitative reports • Liaise with staff at all levels within the Trust, and with external groups • Take a major role in training Trust staff on dealing with concerns and complaints • Liaise with the office of the Parliamentary and Health Service Ombudsman (PHSO) • Assist in the processes that ensure the department and the Trust achieve statutory standards such as Care Quality Commission. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information on this role, please see the attached detailed Job Description and Person Specification • Handling and processing of concerns and complaints, including complex cases • Taking a written note of concerns and complaints received by telephone • Dealing with complainants in a polite, sympathetic and empathetic way, giving reassurances that all enquiries will be handled in confidence • Handling and dealing with contentious issues that may arise from handling some complaints • Use own judgement to handle conflicting information that may arise during complaints investigation meetings • Monitoring and ensuring the timely progress of concerns and complaints • Ensuring all complaint responses are sent within set timeframes including and providing ‘holding’/agreeing extensions, where appropriate This advert closes on Thursday 21 Aug 2025. Location : Chelsea, SW3 6JJ
  • Speech and Language Therapy Assistant Practitioner | NELFT NHS Foundation Trust Full Time
    • Chadwell Heath, RM6 4XH
    • 10K - 100K GBP
    • Expired
    • Are you looking for a role that offers purpose, flexibility, and the chance to make a real difference? At NELFT NHS Foundation Trust, we’re excited to offer an opportunity that could be just what you’re looking for. We’re currently seeking a Speech and Language Therapy Assistant to join our dynamic Children’s Speech and Language Therapy Service in Redbridge. Whether you're experienced or just starting out, we welcome your passion and dedication. Why Choose NELFT? • Flexible Working: We understand life is busy. Let us know your needs, and we’ll do our best to tailor a working arrangement that suits you. • Vibrant Location: Redbridge is a fantastic place to live and work, with a thriving community, excellent amenities, and superb transport links — including easy access to central London via the Elizabeth Line. • Supportive Environment: Be part of a team that values collaboration, growth, and making a positive impact in children’s lives. Discover more about our services and what makes Redbridge special by visiting our careers website: www.careers.nelft.nhs.uk. Speech and Language Therapy assistants are core to the efficient service delivery that we provide to children, young people and their families. As a Speech and Language Therapy assistant in our service, you will support the delivery of care to children, young people and their families. You will be working within our well-established, supportive and diverse team. You will be supporting with delivering groups, interventions and training to families and education staff, as well supporting with resources and administration tasks. There may also be opportunities to work in other areas of the service as needed. We are an innovative service that constantly adapts to meet the needs of our service users. Speech and Language Therapy assistants are core to the efficient service delivery that we provide to children, young people and their families. As a Speech and Language Therapy assistant in our service, you will support the delivery of care to children, young people and their families. You will be working within our well-established, supportive and diverse team. You will be supporting with delivering groups, interventions and training to families and education staff, as well supporting with resources and administration tasks. There may also be opportunities to work in other areas of the service as needed. We are an innovative service that constantly adapts to meet the needs of our service users. Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex. Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). High-Cost Area Supplement This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941) pro rata for part time staff. Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage. We ask that applicants have at least 3 years experience of working with children within a nursery, pre-school or school setting and a knowledge of planning and target setting for speech and language. We offer: • A well-developed supervision and appraisal structure (including monthly supervision with a named therapist and annual appraisals) • A team of friendly, supportive colleagues with a range of specialist knowledge • Access to a base with opportunities for frequent contact with other therapists • Monthly speech and language team meetings to discuss current matters and keep up-to-date with changes in the services • Access to internal training and continuing professional development • Flexible working hours and arrangements Use of AI Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability. This advert closes on Thursday 21 Aug 2025. Location : Chadwell Heath, RM6 4XH
  • Clinical Transcriptionist - Dermatology Full Time
    • Radcliffe, England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Working within Dermatology Services you will provide a comprehensive transcriptionist / secretarial and administrative service to the clinical team. You will be an important part of the team, working in a rewarding environment. This Role will be based at Radcliffe Primary care centre which is located in Radcliffe . A leading Foundation Trust, confirmed as being the best performing hospital in the North West and the second Trust nationally to receive a top accreditation for patient safety and quality. This interesting and varied role requires the ability to work well on your own initiative whilst being committed to teamwork as you will need to work with others to meet the patients’ needs. You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills and a strong commitment to personal and professional development. The department is extremely busy; you must possess the ability to manage a variety of tasks and prioritize accordingly. You must provide a strong commitment to improving patient services and ensuring the department continues to perform well in line with national patient measures. You will be responsible for implementing and managing systems for the office/team workload, ensuring work is completed within strict timescales. Administratively supporting the medical secretaries, medical team & consultants, you will need excellent Audio-Typing experience, exercise your judgement and initiative based on experience and knowledge of arising problems and taking appropriate action to resolve situations. The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk For further details / informal visits contact: Name: Christine Rasdale Job title: Support Manager - Dermatology Email address: christine.rasdale@nca.nhs.uk Telephone number: 0161 206 6525 or Hannah Boden Lead Operational Manager 0161 206 7766. Location : Radcliffe, England, United Kingdom
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