Job summary An exciting opportunity has arisen for a motivated, innovative NMC or Allied Health Professional registrant to join our multi - disciplinary Occupational Health team at Aneurin Bevan University Health Board as Head of Occupational Health. We are committed to ensuring the health, safety and wellbeing of our employees. To support this we are seeking an experienced and dedicated professional to join an innovative compassionate team who are committed to delivering an excellent service. We are looking for a dynamic, adaptable and highly innovative individual with a range of experience at a senior level in leadership, management and clinical practice who will consistently enact the Health Board values. The individual will need to have an extensive knowledge of Occupational Health and have a passion for supporting and developing others through visible leadership and role modelling. The Head of Occupational Health will be an active member of Senior Workforce and OD team and the All Wales OH networks. You will be accountable for the strategic planning, organising and management of high quality, safe and effective services ensuring they are evidence based and measurable , and will play a key role in delivering on the all wales OH key performance indicators. The Health Board supports agile working to meet the needs of the service and wellbeing of its workforce . The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply Main duties of the job The post holder will provide the strategic direction for the Occupational Health Service. Undertaking a lead role in designated service projects or programmes of work. Responsible and accountable for the planning, organising, management and the delivery of high quality, safe and effective services, ensuring they are evidence based and measurable. Provide expertise and professional leadership, having extensive knowledge of Occupational Health. Provide professional advice to managers within the UHB, external contractors and where appropriate, external agencies and employers. To lead and manage the provision of an efficient and effective professional Occupational Health service for all staff and to support the Director of Workforce and Organisational Development in implementing the University Health Board's (UHB) strategies and policies in relation to staff Occupational health. To set the direction for the Occupational Health service ensuring the current operational and strategic goals of the organisation are achieved by developing the service and improving team and individual performance through emphasis on the wellbeing of staff. To be responsible for the interpretation of national policies, procedures and compliance with UK and Welsh Government legislation and Health and Safety Executive requirements. To provide professional leadership working in Occupational Health, promoting the highest professional standards in a quality learning environment. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Details Date posted 07 July 2025 Pay scheme Agenda for change Band Band 8b Salary £63,150 to £73,379 a year NA Contract Permanent Working pattern Full-time Reference number 040-NMR269-0725 Job locations St Woolos Hospital 131 Stow Hill Newport NP20 4SZ Job description Job responsibilities To work strategically ensuring areas of responsibility reflect the Health Board and national agenda and professional guidelines. Act as a University Health Board representative for areas of responsibility in ABUHB wide committees, strategic and national meetings/forums required. Responsible and accountable for operational delivery, ensuring optimum standards of client care via the effective and efficient management of human, financial and physical resources. In collaboration with the multidisciplinary team ensure that processes are in place to secure safe staffing levels, in relation to actual workload demands with risk management strategies enabling effective scheduled and unscheduled capacity. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities To work strategically ensuring areas of responsibility reflect the Health Board and national agenda and professional guidelines. Act as a University Health Board representative for areas of responsibility in ABUHB wide committees, strategic and national meetings/forums required. Responsible and accountable for operational delivery, ensuring optimum standards of client care via the effective and efficient management of human, financial and physical resources. In collaboration with the multidisciplinary team ensure that processes are in place to secure safe staffing levels, in relation to actual workload demands with risk management strategies enabling effective scheduled and unscheduled capacity. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and education Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification Knowledge and experience Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification skills Essential Meets all essential criteria as per attached job description/person specification Personal qualities Essential Meets all essential criteria as per attached job description/person specification Service Improvement Essential Meets all essential criteria as per attached job description/person specification Management skills Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification Other Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification Person Specification Qualifications and education Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification Knowledge and experience Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification skills Essential Meets all essential criteria as per attached job description/person specification Personal qualities Essential Meets all essential criteria as per attached job description/person specification Service Improvement Essential Meets all essential criteria as per attached job description/person specification Management skills Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification Other Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Aneurin Bevan University Health Board Address St Woolos Hospital 131 Stow Hill Newport NP20 4SZ Employer's website https://abuhb.nhs.wales/ (Opens in a new tab) Employer details Employer name Aneurin Bevan University Health Board Address St Woolos Hospital 131 Stow Hill Newport NP20 4SZ Employer's website https://abuhb.nhs.wales/ (Opens in a new tab). Location : St Woolos Hospital, 131 Stow Hill, NP20 4SZ Newport, United Kingdom

Hours: The role of Customer Relationship Consultant is a permanent position, working 36 hours per week (Monday to Saturday to cover branch opening hours). Salary: £28,500 Per Annum Closing Date: Tue, 22 Jul 2025 Are you passionate about helping others and providing exceptional customer service? Would you like to join an organisation that puts its customers at the heart of what they do? If so, then Skipton Building Society have the perfect opportunity for you! We are recruiting for a Customer Relationship Consultant within our Bournemouth Branch. The role of Customer Relationship Consultant includes engaging in conversations to find out our customers’ needs, providing information to them about our full savings range, products, and services that we offer. You will also engage with our customers through our ‘My Review’ appointments which is a great opportunity to understand and discuss our customers financial goals in a friendly conversation. By really listening to, and getting to know our customers, you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs.All the while providing a straightforward, helpful service that lets your enthusiasm shine through. Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time. For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals. Together, you can help us build a better Society! Who Are We? Not just another building society. Not just another job. We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members. We are interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing. Our colleagues say Skipton Building Society is a great place to work, and you could be one of them. Whatever your background, and whatever your goals, we will help you take the next step towards a better future. What Will You Be Doing? Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society. Acting as the first point of contact for customers in branch with enthusiasm and a desire to help our customers. Conducting ‘My Review’ customer appointments face to face, virtually or by telephone. Proactively contacting our customers over the phone to identify and discuss their needs. Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly. Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately. Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication. What Do We Need From You? You will have previous experience of interacting with customers. We’re happy to ‘think outside the box’ of wanting people who have previously worked in a bank or building society before. Your experience working with customers may be in person or over the phone, either is fine as Skipton’s customers are increasingly looking for flexible ways of engaging with us so your experience in a Contact Centre environment may be just what we’re looking for. Your experience may be in retail, food & beverage, guests services or even the health/care sector. Whatever your background, if you can demonstrate a passion for delivering exceptional service and going above and beyond we’re happy to consider you. You will enjoy meeting new people and engaging in purposeful conversation. The ability to work well alongside others, with a ‘one-team’ mindset. The ability to react fast when the day gets busy and handle a wide variety of different customers with excellent time management. The desire and ability to grow, adapt and change whilst accommodating business needs and priorities. You will be an effective communicators with the ability to influence different audiences using suitable channels for achieving clear outcomes. That you are open to a broad range of activities even if outside of standard expectations What Is In It For You? The role of Customer Relationship Consultant is a permanent position, working 36 hours per week (Monday to Saturday to cover branch opening hours). The salary is up to £28,500 per annum depending on experience, plus a range of benefits. Our benefits include Annual discretionary bonus scheme: on average our Customer Relationship Consultants have received an on-target bonus of 8% dependent on personal and company performance. 25 days standard annual leave + bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years. Holiday trading scheme allowing the ability to buy and sell additional annual leave days. Generous employer matched pension contributions – up to 10% per annum. We care about your health and wellbeing. You will have access to a benefits portal which includes an Employee Assistance Programme and online employee discount platform (retailers, entertainment, eating out and travel). There are always initiatives to get involved with charities with three paid volunteering days for you to use each year. Colleague mortgage and savings accounts, as well as a host of colleague discount schemes. A commitment to training and development. Privatemedical insurance for all our colleagues. Salary Sacrifice Scheme for hybrid/electric car.. Location : Bournemouth, BH1 1LN

Overview of the job Heads of Operational Functions are deployed to a variety of roles so as to provide leadership of staff and operations. Summary To provide management and leadership within the National Probation Service(NPS) with responsibility for resources and the operational and strategic direction and management of the Service within a Local Delivery Unit (LDU) or any other operational unit and/or functional area of activity. To represent the Deputy Director with external agencies/Stakeholders and staff as appropriate. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. May be required to participate in out of hours senior management on call rota. Responsibilities, Activities & Duties Heads of Operational Function may be required to undertake any combination, or all, of the duties and responsibilities set out below. • Lead, innovate and develop local strategies in line with the national strategic framework • Effectively lead cluster operational delivery and contribute corporately to national operational delivery and priorities • Lead the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks • Represent the NPS at national partnerships and development meetings in line with delegated functional lead and decision making responsibilities. • Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation • Manage competing demands within (geographical) area of responsibility • Responsible for the various functions across the division; including line management of middle managers. • Manage resources effectively. • Oversee the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings • To make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison • Oversight of the management of complaints within the Operational Function and direct involvement in complaint resolution where necessary • Undertake all Human Resources (HR) related policies and practices including overseeing local recruitment, Attendance Management, Disciplinary Investigations, Performance Management and Staff Appraisals, chair grievance and other hearings. • Work effectively with your respective Divisional Senior Leadership Team and take lead responsibility nationally for specific projects/portfolios • Deputise for the Deputy Director as required in the LDU / operational unit functional area of activity • Work with MOJ/NOMS Communications on a range of products • Implement NOMS equality strategy • Responsible for ensuring the defined work areas and associated activities comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance • Carry out agency responsibilities for victims. • Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies • Discharge estates responsibilities for Head of Operational Function • Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes. • Work within the aims and values of NPS and NOMS The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder.. Location : W13 9HH

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Chef at the Park Gate Inn, you will master our menu, with your food being the reason guests keep coming through our doors! You’ll enjoy working in a team, serving up food to be proud of. Does this sound like the chef job for you? Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS A CHEF YOU’LL… Prepare everything that is needed before service. Cook food to be proud of and know the menu inside out. Maintain the highest standards of cleanliness and safety. Haven't got a CV to hand? Don't worry you don't need a CV to apply. Location : Hollingbourne, , ME17 1PG

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Kitchen Team Leader at the Tame Otter, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for serving great food and training great people. Does this sound like you? Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS KITCHEN TEAM LEADER YOU’LL… Train and inspire your Chefs and Kitchen Team to deliver food to be proud of. Be driven to smash targets with your team. Support with food ordering, food preparation and stock control. Have mastered the art of working with a branded menu. Oversee that your team conforms to health and hygiene regulations. Haven't got a CV to hand? Don't worry you don't need a CV to apply. Location : Hopwas, , B78 3AF

A Vacancy at Royal Free London NHS Foundation Trust. The pharmacy technician (OUTPATIENT) provides pharmaceutical services in the outpatient pharmacy department ensuring efficient and high quality customer experience is maintained. The post holder will be working for Royal Free London Pharmacy, a wholly owned subsidiary of the RFL Group. The post holder will be part of a high performing team that is expected to demonstrate behaviours that promote the outpatient pharmacy and Royal Free London values. This means that in undertaking this role the post holder is expected at all times to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care as described below. The post holder will be mainly based at the Royal Free Hospital which is a busy and dynamic tertiary care centre. We are looking for applicants for both band 4 and 5 Pharmacy Technician roles. **THIS ROLE IS BASED WITHIN OUTPATIENT PHARMCIES.** Main duties include: -Clinical responsibilities -Responsibility for patients -Responsibility for Policy and service development -Responsible for financial and physical resources -Responsible for leading and managing -Responsible for Information Resources -Responsible for research and development -Professional responsibilities **THIS ROLE IS BASED WITHIN OUTPATIENT PHARMCIES.** PHARMACY SERVICES The Pharmacy Services of the Royal Free London are constantly evolving to best meet the needs of patients and our healthcare colleagues and partners and this may lead to providing a full and comprehensive Pharmaceutical support over 7 days a week. LOCATION OF WORKING The appointment is specifically not designated as being permanently in one place. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or more permanent basis. As shown in person specifications for both the band 4 and band 5 roles. If you are successful at being shortlisted you be interviewed and assessed for the grade being offered. As part of our continued response to COVID19, we are closely following Department of Health and Social Care's (DHSC) guidance and the government’s proposals for new mandatory COVID-19 vaccination legislation. This means that full COVID19 vaccination will be a condition of employment in all NHS roles which have face-to-face contact with patients and service users from 1 April 2022 unless exempt. This also means that by 3 February 2022 all such staff will need to have had their first COVID19 vaccination. We expect the need to be vaccinated to apply to the vast majority of roles, although this may not be a requirement in some limited, exceptional circumstances. Should your role be identified as being within the scope of the legislation, you will be required to provide evidence of your vaccination status (or a legitimate exemption from these requirements) as a condition of your employment. **THIS ROLE IS BASED WITHIN OUTPATIENT PHARMCIES.** This advert closes on Sunday 13 Jul 2025. Location : Enfield, EN2 8JL

About the job. We are expanding our commercial management team to support National Highways' annual £1bn investment programme to maintain the Strategic Road Network. As part of this, we have exciting opportunities for Quantity Surveyors to join our team. You will either: lead on the commercial and contract management of a portfolio of schemes individually varying in value from £1m to more than £30m. lead on the commercial management of cyclic, reactive and minor capital works delivered through a long-term contract worth approximately £30m per annuum, working closely with the wider regional commercial team, operational colleague and our service provider. The nature and diversity of the portfolio ensures the opportunity for you to enhance your skills, capabilities and experience in a complex delivery environment. The role will be primarily based in our Guildford, Basingstoke or Maidstone office. In all cases we have a flexible hybrid working approach, meaning the role will be a combination of office/agile home working with a general expectation of office working at least 2 days per week. Provide contractual advice to the business and the service delivery team, acting as first line escalation for contract and/or commercial differences. Provide day to day contract and commercial management including managing communication and notifications to timescales, managing and valuing compensation events and early warnings and review and agree final account using CEMAR contract management portal. Assess payment applications using National Highways 'Confirm' Enterprise Asset Management portal. Lead on regular cost and contract audits to ensure contractor compliance with contract conditions. Monitor actual costs against budget and prepare contract forecasts, identification of risks and opportunities to Opex and Capex budgets. Act as a line manager and mentor to Assistant Quantity Surveyors, Graduates and Apprentices and provide on-going support in their professional development. About you. Degree in Quantity Surveying or other relevant technical qualification. This requirement may be waived for those who have secured a relevant professional qualification (as below). A relevant professional qualification at Chartered/Member status e.g. MRICS, MCInstCES, or equivalent. In the absence of this, you must be able to demonstrate substantive and direct personal experience working as a quantity surveyor having regard to the experience requirements listed below. Demonstrable experience of contract administration, desirably using NEC forms of contract. Demonstrable experience of delivering quantity surveying/commercial functions, preferably in a civil engineering/infrastructure environment. Excellent commercial awareness and experience of successfully delivering multiple projects in a comparable environment working for either the client or contractor. Proficient user of excel and familiarity with contract management and administration software systems (e.g. CEMAR, Confirm). About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.. Location : Basingstoke, RG22 4AX

About the job. National Highways is excited to be looking to hire for a new role of Programme Development Manager within our Operations Directorate in the South East Region. The key focus of this role is to lead the region's integrated planning process, using intelligence and insight into customer, social and economic demands, looking out to 20-30 years for development pressures, anticipating future performance of the Strategic Road Network, balancing this with the needs of our physical assets, in order to develop commercially viable 5-10 years forward programmes and solutions that deliver the region's goals. Oversee the development and approval process of the Region's long-term strategy, including the 5-10 years forward programme of work, and associated budget, ensuring these are commercially viable and aligned to regional drivers such as customer, social, economic, safety, network performance and asset needs. Ensure that the prioritisation of activities in the 5-10 years forward programme reflects all of the region's needs, agreed strategy, policies, budget, and efficiency targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders such as Local Authorities in needs identification and forward planning processes, developing effective and collaborative relationships, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Provide leadership, direction and line management for the team, ensuring timely setting of objectives, performance management reviews and development of appropriate succession and development plans. Managing the utilisation and allocation of team resources to ensure appropriate resourcing levels for all the activities in scope. Lead the improvement activities required to ensure performance feedback and lessons learnt are incorporated into future planning processes and deliver tangible planning stability and accuracy improvements. About you. Demonstrable experience in a leadership role, with extensive team management experience. Experience in identification of appropriate metrics for analysis and interpretation of information to monitor the business benefits of asset strategies and plans. Experience in the use of investment appraisal and optimisation techniques; value-for-money criteria and financial evaluation methods. Excellent stakeholder management and communication skills Relevant Civil Engineering degree with relevant experience in the delivery of Civil Engineering portfolios About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. Location : Guildford, Surrey, GU1 4LZ

What You'll Be Doing Are you passionate about creating outstanding customer experiences? Are you ready to shape the future of leisure services and make a real difference in your community? Southwark Council is offering an exciting opportunity to be part of our brand-new leisure service, empowering residents to lead healthier, happier lives. We’re looking for a dynamic and enthusiastic Customer Service Manager to lead the way at The Castle Leisure Centre. As Customer Service Manager , you’ll be at the heart of our mission to deliver exceptional experiences for every visitor. You’ll inspire and lead a dedicated team, ensuring seamless service and making every interaction count. Your key responsibilities will include: Motivating, mentoring, and managing a dynamic team with excellent communication and collaboration skills. Creating innovative ways to enhance customer satisfaction and loyalty. Resolving customer queries and complaints across multiple platforms with professionalism and care. Collaborating with other managers to improve services and identify opportunities for growth. Driving positive change and promoting a proactive, customer-first culture. What We're Looking For We’re looking for someone who thrives in a fast-paced, customer-focused environment. You’ll bring: A Customer Service Level 2 qualification (or equivalent experience). Proven experience in delivering exceptional customer service and managing teams in a customer-facing role. A track record of achieving and exceeding targets. Strong skills in using CRM systems to manage and forecast effectively. A passion for resolving customer issues and identifying innovative solutions. An enthusiasm for leisure services, with a commitment to promoting healthy lifestyles and reducing health inequalities across the borough. Additional Information Closing date: Monday 21 July 2025 Interview date: W/C 28 July 2025 Southwark Leisure Services operates across several sites, seven days a week from early morning to late night. There is a requirement for the post holder on occasions, to work outside normal office hours and at different venues to meet the needs of the service. Job Type: Permanent, Full Time, 36 hours a week. Some weekend and evening work will be required to meet service needs. Southwark Council is committed to equality, diversity, and inclusion. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. Job Reference: SC07555. Location : London, England

Receptionist Location: Barnstaple, North Devon. EX31 1HG Salary: £93.75 per day Hotel: The Royal and Fortescue Hotel Deadline to apply: 9th August 2025 Hours per week: 37.5 weekly As a Hotel Receptionist you will be responsible for recording and monitoring all hotel bookings, ensuring exceptional customer service as well as answering internal and external phone calls. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in [location]. What will I be doing? As a Receptionist at the Royal and Fortescue, you are responsible for recording and controlling all hotel bookings, communicating with all departments to ensure the highest level of customer care. Receptionists will also be required to answer internal and external phone calls in a professional and friendly manner. Specifically, you will be responsible for performing the following tasks to the highest standards: Record and control hotel bookings with accuracy and effectiveness Deal with incoming and outgoing calls in an expeditious manner, recording and passing on messages as well as answering all emails Completing day to day office administrative tasks including hotel banking Friendly and professional customer service when dealing with customers as well as exceptional customer service skills Ensure workstation and office is tidy and equipment is in working order Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time. Assist other departments wherever necessary and maintain good working relationships What are we looking for? To successfully fill this role as Receptionist at The Royal and Fortescue, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and willingness to learn Good communication skills Commitment to delivering high levels of customer service A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements. Flexibility to respond to a range of different work situations Ability to work on your own or in a team Although previous experience would be beneficial, it is not essential as full training will be provided. What’s in it for me? There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company. What is it like to work for Brend Collection? Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!. Location : EX31 1HG