Job summary As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables the organization to meet each resident's unique needs. Keeping the home clean and safe is a crucial task, and the role of Housekeeping Assistant is vital in ensuring everyone can enjoy a clean, tidy, and welcoming environment. Main duties of the job The Housekeeping Assistant role involves a variety of housekeeping and cleaning tasks that will have a direct impact on the residents, their visitors, and all the staff working to support them. You'll need a caring nature, personable approach, and good practical skills, as well as being reliable and attentive to detail to make a positive difference. About us Barchester Healthcare is a leading provider of high-quality care homes across the UK. They are committed to creating a warm, welcoming, and safe environment for their residents, and the Housekeeping Assistant role is essential in achieving this. Details Date posted 20 June 2025 Pay scheme Other Salary £12.51 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1327096797 Job locations Barchester Healthcare Monifieth DD5 4HT Job description Job responsibilities ABOUT THE ROLE As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOU To join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOU To join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No specific qualifications are required, but a caring nature, personable approach, and good practical skills are essential. Barchester Healthcare will provide all the necessary training to help you thrive in the role. Person Specification Qualifications Essential No specific qualifications are required, but a caring nature, personable approach, and good practical skills are essential. Barchester Healthcare will provide all the necessary training to help you thrive in the role. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Monifieth DD5 4HT Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Monifieth DD5 4HT Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, DD5 4HT Monifieth, United Kingdom

Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Community Houses, and provide care for adults with complex mental health needs. You will be key in supporting individuals to lead a full and valued life. It’s a career that you can take pride in. Our Care Home service, known as Community Houses, has rapidly expanded with 4 sites across Keighley that offer a step-down service to adults with complex mental health needs. We are a unique service which offers enhanced care to our Service Users to continue with their rehabilitation journey, including physical health monitoring with support from local medical services. Each service is a large residential house with an office and is where you will help our Service Users to carry out routine daily tasks - everything from help with cooking, cleaning, activities in the community and encouraging independent living in their future. You will even have day trip visits to the seaside with service users as part of this role. At Community Houses, you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. What you will be doing: You will join the qualified and experienced team that supports people with mental health conditions. We are a step-down service between Three Valleys Hospital and Independent Living, supporting service users who are ready to leave the hospital setting but do not quite have the full life skills to live on their own in the community. Whether you have been a Healthcare Assistant, Support Worker or a Care Worker, you can utilise your experience to support people to lead a valued and fulfilled life. We have a 4-tier working structure and all Senior Support Workers are on one level. You will report to a Team Leader with the Registered Manager and Deputy on-site daily who can be approached for support, questions and anything else you will need. The last staff survey identified that at our staff answered yes to the question ‘I feel well supported by my line manager. You will work across all four houses and encourage our Service Users to lead a full and valued life, helping them to live more independently, so a positive attitude, compassion, resilience and vigilance are important. It can at times be a challenging environment, but regular feedback from staff is that it is hugely rewarding to see people improve; being able to do something today that they couldn’t do last week - because of you. As a 24/7 service the standard shift pattern is on a rolling two-week basis covering days, nights and weekends. Overtime is also available and occasional flexibility can also be offered. Senior Support Worker duties include: • Assist Service Users with their day-to-day activities i.e. Cooking, cleaning, washing, some personal care • Contributing to individual recovery journeys • Promoting independence and empowerment • Writing and updating care plans • Recording Service User electronic notes • Promoting activities and supporting Service Users with in-house and community-based rehabilitation • Issuing Medication • General duties such as admin, cleaning, stock ordering, contacting external healthcare services The role in some of our community houses involves independent lone working, medication administration and contributing to CPA’s, therefore some previous knowledge and experience in these areas are required. As a Senior Support Worker you will have: • Experience as Senior Support Worker • Leadership skills and experience • Strong empathy and a caring and compassionate nature • Willingness to support residents with personal hygiene • Excellent people and communication skills, and a good sense of humour • Deal with challenging behaviours • Have a positive and professional approach • Be reliable, flexible, hard-working and honest • Be local or within commutable distance Where you will be working: Location: Steeton, Sutton-In-Craven and Cowling, Yorkshire. With 21 beds across four community houses and situated in the semi-rural areas of Steeton, Sutton-In-Craven and Cowling, our care homes are ideally located for safe, structured and gradual reintegration into the community. A driving licence is not essential for the role, but due to the location of the services, please ensure that you are able to commute on public transport if living out of area. Many existing staff that live in and around Keighley, Steeton and Colne use public transport very successfully. Day shifts start at 7:35am. What you will get: Annual Salary of £25,740 The equivalent of 33 days annual leave– plus your birthday off! Free meals and parking in local streets. Wellbeing support and activities to help you maintain a great work-life balance Career development and training to help you achieve your career goals Pension contribution to secure your future Life Assurance for added peace of mind Enhanced Maternity Package so you can truly enjoy this special time There is also a range of other benefits including retail discounts, special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs. Location : Keighley, BD20 7JS

Job summary The CRHT team is a part of acute care and works closely with the acute hospital and community teams to support clients in a mental health crisis. It offers clients care and support in their own homes together with a day service group programme based at Langley Green Hospital as an alternative to hospital admission. CRHT are able to offer all the benefits of a hospital admission while remaining at home including home visits from our experienced team, with support from doctors and psychology. We also facilitate supportive discharge from hospital, managing the transition back to community-based service. We are a supportive, dynamic and integrated team which, although busy, has many rewards. We care deeply about our patients and their families and carers. We believe in listening and responding as a team, supporting each other and developing. The ability to travel is essential in this role, driving is also essential. The service is a Monday to Sunday service with shift patterns. Main duties of the job As a Support Worker you will be instrumental in our service and deliver recovery focused interventions to service users in their own homes. This might include supporting people to build links in their community, supporting them to access interests and activities important to them, and providing other wide-ranging practical and emotional support. You will be guided by qualified mental health clinicians from the team. Regular supervision will be provided. About us Working for your organisation We are committed to career development and future aspirations and career goals are discussed openly and supported. Working in Sussex: Travel easily between coast and countryside and enjoy the natural beauty the county has to offer. With a blend of picturesque villages and seaside towns, there's always somewhere new to visit Embrace the city life and visit Brighton, or even travel to London in under 90 minutes As a mental health trust Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do. Your benefits: Access to full psychological support, via our internal wellbeing team Excellent supervision programmes, with ongoing opportunities for training and development Free parking on-site Access to a host of discount schemes A position within a trust rated as 'Outstanding' for caring and 'Good' overall by the CQC Excellent NHS Pension Generous holiday entitlement (starting at 27 days + 8 bank holidays) We encourage flexible working. We know that a positive work/life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen. Details Date posted 20 June 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year Per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 354-AN-20838 Job locations Langley Green Hospital Martyrs Avenue Crawley RH114EJ Job description Job responsibilities You will need to be a dedicated, patient focused and highly motivated individual, who has some experience of mental health and support work working effectively as part of the wider multi-disciplinary team. Please see attached Job Description for more details. Job description Job responsibilities You will need to be a dedicated, patient focused and highly motivated individual, who has some experience of mental health and support work working effectively as part of the wider multi-disciplinary team. Please see attached Job Description for more details. Person Specification Qualifications Essential Good general education NVQ level 3 or equivalent experience Knowledge/Experience Essential Experience of working with mental health needs in a paid or voluntary capacity Experience of working collaboratively i.e. with colleagues, wider teams, service users etc An understanding of confidentiality Person Specification Qualifications Essential Good general education NVQ level 3 or equivalent experience Knowledge/Experience Essential Experience of working with mental health needs in a paid or voluntary capacity Experience of working collaboratively i.e. with colleagues, wider teams, service users etc An understanding of confidentiality Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sussex Partnership NHS Foundation Trust Address Langley Green Hospital Martyrs Avenue Crawley RH114EJ Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab) Employer details Employer name Sussex Partnership NHS Foundation Trust Address Langley Green Hospital Martyrs Avenue Crawley RH114EJ Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab). Location : Langley Green Hospital, Martyrs Avenue, RH114EJ Crawley, United Kingdom

Job summary Akari Care is a trusted provider of personalized nursing and residential care within local communities across England and Wales. They are looking for experienced Senior Care Assistants or Care Assistants looking to take the next step in their career to join their supportive and inclusive community. Main duties of the job As a Senior Care Assistant, you will be responsible for delivering the highest quality levels of care to the residents. This includes observing, reviewing, and finalizing care planning needs, assisting and coming up with ideas for social activities, and supporting the training and supervision of junior and new colleagues in an Akari value-driven way. You will be expected to create an environment where the atmosphere feels like the residents' personal home, catering to their individual needs. About us Akari Care is a trusted provider of personalized nursing and residential care within local communities across England and Wales. They are dedicated to creating an environment where residents feel at home and their individual needs are met. Details Date posted 23 June 2025 Pay scheme Other Salary £13.50 to £14.50 an hour Contract Permanent Working pattern Full-time Reference number 1304681018 Job locations Akari Care Hardwick TS19 8FR Job description Job responsibilities Package Description: Akari Care is a trusted provider of personalised nursing and residential care within local communities across England and Wales. Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes. Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includesobserving, reviewing, and finalising care planning needs, assisting, and coming up with ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way. We look to our trusted care teams to create an environment where the atmosphere feels like our residents personal home, for them and their respective visiting family members, which suits all of their individual needs. Whether you are an experienced carer or are starting a career in care, we are looking for colleagues who can make a difference for our residents within Akari Care. In case you hadnt guessed, our values are: Personalised Kind Caring Trusted CommunIty If you share our values then we would love to hear from you. About you A caring nature to give everyone a personal approach, Good communication and relationship building skills, Flexible and adaptable to changes at short notice, Warm, approachable, and engaging persona, Respect everyone, treating others as you would expect to be treated. Whats in it for you: A competitive salary starting at £13.50 per hour up to £14.50 per hour (Depending on Qualification) Employer Pension contribution of 3%, Recognition schemes and rewarding referral schemes, We offer Wagestream - a money management app that you access to a percentage of your pay as you earn it. Uniform provided and DBS check costs paid, 28 days annual leave (based on full-time hours, including Bank Holidays), Fully funded training and development, Support with personal development plans AKSEN Job description Job responsibilities Package Description: Akari Care is a trusted provider of personalised nursing and residential care within local communities across England and Wales. Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes. Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includesobserving, reviewing, and finalising care planning needs, assisting, and coming up with ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way. We look to our trusted care teams to create an environment where the atmosphere feels like our residents personal home, for them and their respective visiting family members, which suits all of their individual needs. Whether you are an experienced carer or are starting a career in care, we are looking for colleagues who can make a difference for our residents within Akari Care. In case you hadnt guessed, our values are: Personalised Kind Caring Trusted CommunIty If you share our values then we would love to hear from you. About you A caring nature to give everyone a personal approach, Good communication and relationship building skills, Flexible and adaptable to changes at short notice, Warm, approachable, and engaging persona, Respect everyone, treating others as you would expect to be treated. Whats in it for you: A competitive salary starting at £13.50 per hour up to £14.50 per hour (Depending on Qualification) Employer Pension contribution of 3%, Recognition schemes and rewarding referral schemes, We offer Wagestream - a money management app that you access to a percentage of your pay as you earn it. Uniform provided and DBS check costs paid, 28 days annual leave (based on full-time hours, including Bank Holidays), Fully funded training and development, Support with personal development plans AKSEN Person Specification Qualifications Essential A caring nature, good communication and relationship building skills, flexibility and adaptability, and a warm and engaging persona. Person Specification Qualifications Essential A caring nature, good communication and relationship building skills, flexibility and adaptability, and a warm and engaging persona. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Akari Care Limited Address Akari Care Hardwick TS19 8FR Employer's website https://www.akaricare.co.uk (Opens in a new tab) Employer details Employer name Akari Care Limited Address Akari Care Hardwick TS19 8FR Employer's website https://www.akaricare.co.uk (Opens in a new tab). Location : Akari Care, TS19 8FR Hardwick, United Kingdom

Job summary As part of the NHS 10-year health plan, the Department of Health and Social Care (DHSC) has announced plans to establish 20 Commercial Research Delivery Centres (CRDCs), giving patients access to pioneering clinical trials and treatments in record time. The Liverpool CRDC, funded by a government private investment initiative, will support the rapid set-up of commercial studies, meaning patients can begin accessing treatments and undergoing trials as early as possible. Alongside UHLG, the centre will bring together Cheshire and Mersey organisations including primary and social care; voluntary organisations and 10 secondary care organisations from the region, including: o Liverpool Women's Hospital (part of UHLG)o Liverpool Heart and Chest Hospitalo Clatterbridge Cancer Centreo The Walton Centre Foundation Trusto Mersey Care NHS Foundation Trusto Alder Hey Children`s Hospitalo Wirral University Teaching Hospital NHS Foundation Trusto The Countess of Chester Hospitalo Mersey and West Lancashire NHS Foundation Trusto Warrington and Halton Teaching Hospitals NHS Foundation Trust With the introduction of the CRDCs, the government's aim is to shift from treatment to prevention and this investment will support research into preventative vaccines and medicines, ultimately helping people live healthier lives for longer. Main duties of the job The Senior Research Nurse will lead their research team and inspire and motive their team to deliver high quality research and care though leadership and team building. The role will involve working towards targets, managing the team and working under pressure whilst still delivering leadership and mentorship for their team on an extensive portfolio of studies. The candidate must have the relevant experience and extensive research experience and can demonstrate excellent organisation and interpersonal skills. About us Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit their careers page. Details Date posted 23 June 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum Contract Permanent Working pattern Full-time Reference number 287-CEF-160-25 Job locations Royal Mount Vernon Street Liverpool L7 8YE Job description Job responsibilities The successful applicant must be enthusiastic with the ability to work independently and flexibly, to prioritise their own workload and to communicate effectively with all members of the research and multidisciplinary team with the ability to meet tight deadlines to work to recruit patients in line with targets.. The research nurse must have the ability to work independently, to prioritise their own workload and to communicate effectively with all members of the research team with the ability to meet tight deadlines. All clinical research activity must be compliant and conducted in accordance with European Union (EU) Directive, ICH/GCP International Conference on Harmonisation and Good Clinical Practice (GCP). For further information about this post and the research studies you would be working on please contact Melanie Harrison, Research Matron for Medicinemelanie.harrison@liverpoolft.nhs.uk and/or Helen Frankland, Research Matron for Surgery helen.frankland@liverpoolft.nhs.uk Job description Job responsibilities The successful applicant must be enthusiastic with the ability to work independently and flexibly, to prioritise their own workload and to communicate effectively with all members of the research and multidisciplinary team with the ability to meet tight deadlines to work to recruit patients in line with targets.. The research nurse must have the ability to work independently, to prioritise their own workload and to communicate effectively with all members of the research team with the ability to meet tight deadlines. All clinical research activity must be compliant and conducted in accordance with European Union (EU) Directive, ICH/GCP International Conference on Harmonisation and Good Clinical Practice (GCP). For further information about this post and the research studies you would be working on please contact Melanie Harrison, Research Matron for Medicinemelanie.harrison@liverpoolft.nhs.uk and/or Helen Frankland, Research Matron for Surgery helen.frankland@liverpoolft.nhs.uk Person Specification Qualifications Essential RGN University Degree in Health Care related field or equivalent Attendance of recent short courses and/or study days on research Post Graduate Qualification in Nursing or Research Desirable Certificate in Clinical Research Clinical Examination Course Experience Essential Significant additional experience in relevant area Previous experience within the research speciality Experience of co-ordinating clinical research studies Clinical experience / qualification in venepuncture, IV cannulation and interpretation of investigations Experience of liaison with staff at all levels in the Health Service, Universities and Industry Desirable Experience of leading the development of research projects (protocols and study documentation) and negotiating research funding Experience of patient education and counselling, e.g. providing lifestyle advice Supervision of staff/teams & Appraisal & interviewing skills Knowledge Essential Attendance of recent short courses and/or study days on research Knowledge of the principles and practice of clinical research and/or clinical trials Understanding of the role & responsibilities of a Clinical Research Nurse Knowledge of ethical and quality standards applicable to clinical trials, including EU Directive on ICH GCP requirements Understanding of the relevance of research to health care delivery and the ability to demonstrate knowledge of the specific research subject Desirable Knowledge of the Health Service, R&D, the pharmaceutical industry partnership and relevant information sciences Skills Essential Ability to use a personal computer, (computer literacy and proficiency in MS Office / EDCL) Skills in administration of research and project management Excellent and effective verbal and written communication skills Meticulous attention to detail and a high standard of accuracy, e.g. in the capture and validation of clinical trial data Person Specification Qualifications Essential RGN University Degree in Health Care related field or equivalent Attendance of recent short courses and/or study days on research Post Graduate Qualification in Nursing or Research Desirable Certificate in Clinical Research Clinical Examination Course Experience Essential Significant additional experience in relevant area Previous experience within the research speciality Experience of co-ordinating clinical research studies Clinical experience / qualification in venepuncture, IV cannulation and interpretation of investigations Experience of liaison with staff at all levels in the Health Service, Universities and Industry Desirable Experience of leading the development of research projects (protocols and study documentation) and negotiating research funding Experience of patient education and counselling, e.g. providing lifestyle advice Supervision of staff/teams & Appraisal & interviewing skills Knowledge Essential Attendance of recent short courses and/or study days on research Knowledge of the principles and practice of clinical research and/or clinical trials Understanding of the role & responsibilities of a Clinical Research Nurse Knowledge of ethical and quality standards applicable to clinical trials, including EU Directive on ICH GCP requirements Understanding of the relevance of research to health care delivery and the ability to demonstrate knowledge of the specific research subject Desirable Knowledge of the Health Service, R&D, the pharmaceutical industry partnership and relevant information sciences Skills Essential Ability to use a personal computer, (computer literacy and proficiency in MS Office / EDCL) Skills in administration of research and project management Excellent and effective verbal and written communication skills Meticulous attention to detail and a high standard of accuracy, e.g. in the capture and validation of clinical trial data Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Mount Vernon Street Liverpool L7 8YE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab) Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Mount Vernon Street Liverpool L7 8YE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab). Location : Royal, Mount Vernon Street, L7 8YE Liverpool, United Kingdom

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Shift Supervisor at Harvester - Hawth Park, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts - to fit around you. Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Never a dull moment – fun, laughs and lifelong friends! Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL… Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team Be a shift leader Be a role model for your teams, helping with their training Maintain high standards of cleanliness and safety. Location : Crawley, , RH10 1UJ

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! With your support as a Kitchen Assistant at the Crown, everything will run smoothly! You’ll make sure the kitchen is stocked up, clean, tidy and ready for the shift ahead; supporting the chefs to serve food to be proud of. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Wagestream – A financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it Opportunities to grow with paid for qualifications. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS KITCHEN ASSISTANT YOU’LL… Set up the kitchen ready for the day. Help keep the kitchen clean during a busy shift. Work as part of a team, supporting the chefs to serve food to be proud of. Haven't got a CV to hand? Don't worry you don't need a CV to apply. Location : Wolverhampton, , WV6 9BP

Job summary Bedfordshire Hospitals NHS Foundation Trust are please to announce an exciting and varied opportunity within the Trust's Estates team. You will be providing specialist administration support for the the Trust's computer aided facilities management (CAFM) system and administrative and secretarial support to the whole Estates and Facilities department. Main duties of the job Supporting the Estates managers with administration support. Provide efficient and comprehensive administrative / secretarial support to the Estates Operations team. Work closely with the other Estates Administrators covering each other's workload during absences and at peak times. They will also be required to support the Estates & Facilities Managers with administrative/secretarial tasks and to provide cover for Estates Main Reception. Good communication and tact are essential for this role to deal with the wide range of visitors to the department. The successful candidate must have a high standard of IT literacy and be experienced and skilled at taking minutes of meetings. The post holder must also be able to prioritise workload and work well under pressure. About us Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available. Our values We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences. Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job Details Date posted 20 June 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 418-EST8327-PN-B Job locations Luton & Dunstable Lewsey Road Luton LU4 0DZ Job description Job responsibilities Supporting the Head of Operational Estates and Senior Estates Managers with secretarial / administration support, to include arranging meetings, producing all paperwork required, booking venues and taking minutes / notes, and project support. Supporting the Estates Managers with administration support, to include: Issuing events to operatives and contractors Raising of sub-tasks for the maintenance team The scheduling of jobs from Resource Scheduler, Event Director and Express Events, including maintaining annual leave records on the CAFM system Handling maintenance queries via telephone and email Assisting with updating and administrating records of the CAFM system and water hygiene monitoring systems Running reports from the CAFM system in the absence of the CAFM & IT Systems Administrator Updating the CAFM system with works updates Raising orders for maintenance resources Setting up new user account both on the CAFM system and handheld devices (PDAs) Assisting with the delivery of training on CAFM processes Assist with reviewing CAFM processes and any implementation of new CAFM databases/IT systems Assisting and covering the CAFM Administrator with any tasks relating to CAFM or the relevant systems and devices To provide cover for Estates Main Reception duties including: Greeting visitors / contractors, signing in and issuing security passes Answering the telephone, taking messages and dealing with any enquiries (both internal & external callers) Dealing with deliveries to the department or redirecting as appropriate Ensuring basic supplies of paper, printing cartridges, essential stationary, signing in paperwork etc and replenishing / reordering as required Collating, processing, scanning and filing timesheets Distributing Estates Daily Updates and Weekly Weekend Working Updates Placing Capital orders via the Trust ordering system, liaising with requisitioners and approvers to ensure orders are placed in a timely and efficient manner Placing uniform orders on behalf of Linen & Laundry Manager Updating and monitoring the ordering spreadsheet Scanning and saving orders in the correct folders. Monitoring and supporting with the uniform request inbox Monitoring and supporting with the Estates inbox Maintaining filing systems for order paperwork To act as Fire Marshall for the Estates Department Job description Job responsibilities Supporting the Head of Operational Estates and Senior Estates Managers with secretarial / administration support, to include arranging meetings, producing all paperwork required, booking venues and taking minutes / notes, and project support. Supporting the Estates Managers with administration support, to include: Issuing events to operatives and contractors Raising of sub-tasks for the maintenance team The scheduling of jobs from Resource Scheduler, Event Director and Express Events, including maintaining annual leave records on the CAFM system Handling maintenance queries via telephone and email Assisting with updating and administrating records of the CAFM system and water hygiene monitoring systems Running reports from the CAFM system in the absence of the CAFM & IT Systems Administrator Updating the CAFM system with works updates Raising orders for maintenance resources Setting up new user account both on the CAFM system and handheld devices (PDAs) Assisting with the delivery of training on CAFM processes Assist with reviewing CAFM processes and any implementation of new CAFM databases/IT systems Assisting and covering the CAFM Administrator with any tasks relating to CAFM or the relevant systems and devices To provide cover for Estates Main Reception duties including: Greeting visitors / contractors, signing in and issuing security passes Answering the telephone, taking messages and dealing with any enquiries (both internal & external callers) Dealing with deliveries to the department or redirecting as appropriate Ensuring basic supplies of paper, printing cartridges, essential stationary, signing in paperwork etc and replenishing / reordering as required Collating, processing, scanning and filing timesheets Distributing Estates Daily Updates and Weekly Weekend Working Updates Placing Capital orders via the Trust ordering system, liaising with requisitioners and approvers to ensure orders are placed in a timely and efficient manner Placing uniform orders on behalf of Linen & Laundry Manager Updating and monitoring the ordering spreadsheet Scanning and saving orders in the correct folders. Monitoring and supporting with the uniform request inbox Monitoring and supporting with the Estates inbox Maintaining filing systems for order paperwork To act as Fire Marshall for the Estates Department Person Specification Qualifications Essential Good standard of education including English & Maths to level 2 or equivalent Desirable IT qualification at intermediate level in Power Point Minute Taking experience Experience Essential Experience of secretarial or administrative procedures and systems Previous experience of providing comprehensive secretarial and administrative support in a pressured environment Desirable Experience of using MiCAD Experience of processing orders via Unit 4 System Knowledge Essential Knowledge of Estates & Facilities Comprehensive knowledge of Microsoft Office i.e. Word, Excel & Outlook Desirable Basic knowledge of Hard FM and related specialist terminology Knowledge of working in a hospital environment Person Specification Qualifications Essential Good standard of education including English & Maths to level 2 or equivalent Desirable IT qualification at intermediate level in Power Point Minute Taking experience Experience Essential Experience of secretarial or administrative procedures and systems Previous experience of providing comprehensive secretarial and administrative support in a pressured environment Desirable Experience of using MiCAD Experience of processing orders via Unit 4 System Knowledge Essential Knowledge of Estates & Facilities Comprehensive knowledge of Microsoft Office i.e. Word, Excel & Outlook Desirable Basic knowledge of Hard FM and related specialist terminology Knowledge of working in a hospital environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Bedfordshire Hospitals NHS Foundation Trust Address Luton & Dunstable Lewsey Road Luton LU4 0DZ Employer's website https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab) Employer details Employer name Bedfordshire Hospitals NHS Foundation Trust Address Luton & Dunstable Lewsey Road Luton LU4 0DZ Employer's website https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab). Location : Luton & Dunstable, Lewsey Road, LU4 0DZ Luton, United Kingdom

Job summary To work as part of the Facilities Services Deep Clean Team to carry out a range of duties associated with the provision of professional cleaning and patient support activities. You will be based at the Royal Devon Hospital at Wonford and also provide a Deep Clean Service to the community hospitals in the Mid, Exeter & East Devon areas. At all times the position demands the respect for patient privacy, dignity and confidentiality. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Details Date posted 20 June 2025 Pay scheme Agenda for change Band Band 2 Salary £24,465 a year pro rata Contract Permanent Working pattern Full-time Reference number 185-1563-10872 Job locations Royal Devon and Exeter Hospital Barrack Road Exeter Devon EX2 5DW Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role You will need to be passionate about cleanliness and keen to ensure our patients are cared for in a safe and clean environment. You should be prepared to be flexible and enthusiastic with a real desire to provide the best possible environment for our patients and visitors. We are looking for individuals with experience working in similar environments and confident enough to take on challenges as at times you will be working independently. Although previous hospital experience is not essential you should have a keen eye for detail and be able to demonstrate previous experience in a cleaning environment. Working Pattern: 37.5 hours per week. Week 1; Monday 10:00- 18:00, Tuesday DAY OFF, Wednesday 10:00-18:00, Thursday 10:00-18:00, Friday 10:00-18:00, Saturday DAY OFF, Sunday DAY OFF Week 2; Monday 08:00-16:00, Tuesday 08:00-16:00, Wednesday 08:00-16:00, Thursday DAY OFF, Friday 08:00-16:00, Saturday 08:00-16:00, Sunday 08:00-16:00 Interview Date: Monday 14th July 2025 For further information please contact: Tasha Trevisick, Community Facilities Manager on tasha.trevisick@nhs.net Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role You will need to be passionate about cleanliness and keen to ensure our patients are cared for in a safe and clean environment. You should be prepared to be flexible and enthusiastic with a real desire to provide the best possible environment for our patients and visitors. We are looking for individuals with experience working in similar environments and confident enough to take on challenges as at times you will be working independently. Although previous hospital experience is not essential you should have a keen eye for detail and be able to demonstrate previous experience in a cleaning environment. Working Pattern: 37.5 hours per week. Week 1; Monday 10:00- 18:00, Tuesday DAY OFF, Wednesday 10:00-18:00, Thursday 10:00-18:00, Friday 10:00-18:00, Saturday DAY OFF, Sunday DAY OFF Week 2; Monday 08:00-16:00, Tuesday 08:00-16:00, Wednesday 08:00-16:00, Thursday DAY OFF, Friday 08:00-16:00, Saturday 08:00-16:00, Sunday 08:00-16:00 Interview Date: Monday 14th July 2025 For further information please contact: Tasha Trevisick, Community Facilities Manager on tasha.trevisick@nhs.net Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Person Specification General Requirements Essential See job description text above, and (where applicable) you can download a copy of the full job description Desirable See job description text above, and (where applicable) you can download a copy of the full job description Person Specification General Requirements Essential See job description text above, and (where applicable) you can download a copy of the full job description Desirable See job description text above, and (where applicable) you can download a copy of the full job description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust Address Royal Devon and Exeter Hospital Barrack Road Exeter Devon EX2 5DW Employer's website https://royaldevon.nhs.uk/ (Opens in a new tab) Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust Address Royal Devon and Exeter Hospital Barrack Road Exeter Devon EX2 5DW Employer's website https://royaldevon.nhs.uk/ (Opens in a new tab). Location : Royal Devon and Exeter Hospital, Barrack Road, EX2 5DW Exeter, Devon, United Kingdom

Job summary An exciting opportunity has arisen at The Newcastle upon Tyne Hospitals Foundation Trust for a Service Desk Administrator. The successful candidate will join an enthusiastic team reporting directly to the IT Service Desk Team Leader. You will be required to work in the Service Desk team as part of a 24 hours support model consisting of 37.5 hours per week on a varied shift pattern. Flexibility will be required. Interview date: 4th July 2025 37 hours 30 minutes /week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. NO AGECNIES PLEASE Main duties of the job The post holder will be required to work as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Ensure compliance with all national and local standards and protocols for IT Services, including hardware, software, documentation and service. To be aware of and comply with the need for strict confidentiality and security of all IT systems and personal records and to be aware of, and comply with, all relevant legislation. Ensure that calls are dealt with in a timely manner and within agreed service levels. To resolve as many calls as possible such as password resets via telephone, ensuring sufficient security checks are carried out to validate the identity of the caller. To ensure that all requests that cannot be solved by the Service Desk are logged to appropriate technical queue and are managed to successful resolution. To seek advice from the Service Desk Team Leader where the situation or incident represents an exception to normal operating procedures. To undertake other duties, within the competence of the post holder, that may be required from time to time. About us Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: o Freeman Hospital o Royal Victoria Infirmary (RVI) o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) o Newcastle Dental Hospital o Newcastle Fertility Centre o Northern Centre for Cancer Care, North Cumbria o Northern Genetics Service o Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Details Date posted 20 June 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum Contract Permanent Working pattern Full-time Reference number 317-2025-25-33-DR Job locations Regent Point 317 Regent Point NE3 3HD Job description Job responsibilities The post holder will be required to: work in the Service Desk team as part of a 24 hours support model consisting of 37.5 hours per week on a varied shift pattern. In this capacity the post holder will be responsible for all of the activities associated with dealing with customer queries and system stability from the time a call is raised until it is closed with the customers agreement. These activities include: (but are not limited to) Managing the Service Desk queue(s) within the Service Management Tool. Managing the Service Desk mailbox. Primary contact for password resets and account unlocks. Managing user account administration. Primary contact for customer Walk Ins. Escalation of technical issues within the team. Carrying out daily admin tasks within the Service Desk function. Installation of trust approved software. New starter systems training. Any other admin work. Operate on a Service Desk to provide an efficient and effective service to internal staff with the ability to communicate effectively with confidence and enthusiasm. To remain calm, concise and polite when under pressure. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. Job description Job responsibilities The post holder will be required to: work in the Service Desk team as part of a 24 hours support model consisting of 37.5 hours per week on a varied shift pattern. In this capacity the post holder will be responsible for all of the activities associated with dealing with customer queries and system stability from the time a call is raised until it is closed with the customers agreement. These activities include: (but are not limited to) Managing the Service Desk queue(s) within the Service Management Tool. Managing the Service Desk mailbox. Primary contact for password resets and account unlocks. Managing user account administration. Primary contact for customer Walk Ins. Escalation of technical issues within the team. Carrying out daily admin tasks within the Service Desk function. Installation of trust approved software. New starter systems training. Any other admin work. Operate on a Service Desk to provide an efficient and effective service to internal staff with the ability to communicate effectively with confidence and enthusiasm. To remain calm, concise and polite when under pressure. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. Person Specification Knowledge & Experience Essential Hands on Windows OS knowledge (7 upwards) An experienced and confident communicator, both verbally and via email Experienced in gathering information using various questioning techniques Desirable Knowledge of computer and user management in Active Directory. Knowledge of Microsoft Outlook (2010 upwards) Experience of large companies (1500+ user base) Experience of using the support tool "Service Now" Skills & Abilities Essential Ability to absorb and retain information quickly Ability to work as part of a team or unsupervised Strong documentation skills Excellent Organisation Skills Excellent Customer Service Skills Excellent Telephone Manner Qualifications Essential Good Level of education (GCSE or equivalent qualification / experience) or relevant experience in an IT Service Desk role Person Specification Knowledge & Experience Essential Hands on Windows OS knowledge (7 upwards) An experienced and confident communicator, both verbally and via email Experienced in gathering information using various questioning techniques Desirable Knowledge of computer and user management in Active Directory. Knowledge of Microsoft Outlook (2010 upwards) Experience of large companies (1500+ user base) Experience of using the support tool "Service Now" Skills & Abilities Essential Ability to absorb and retain information quickly Ability to work as part of a team or unsupervised Strong documentation skills Excellent Organisation Skills Excellent Customer Service Skills Excellent Telephone Manner Qualifications Essential Good Level of education (GCSE or equivalent qualification / experience) or relevant experience in an IT Service Desk role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Regent Point 317 Regent Point NE3 3HD Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab) Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Regent Point 317 Regent Point NE3 3HD Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab). Location : Regent Point, NE3 3HD 317 Regent Point, United Kingdom