Middlesex University is an ambitious and progressive institution committed to empowering students and providing them with an educational experience that sets them up for success in life and work as we embark upon our refreshed 2031 University Strategy. As we become an anchor University in North London we are building on our proud history and release our vision to be a truly 21st century Global University. The University has students studying in London and at campuses in Dubai and Mauritius and over 274,000 alumni. The University's diversity of experience and vibrancy are signature strengths that underpin all we do. The School of Law and Social Sciences at Middlesex University is seeking enthusiastic Lecturers to join our academic community on a teaching-focused path. You will take an active lead role in teaching on a range of our programmes in the department which have been refocussed and build our practice leading education agenda. The ideal candidates will have expertise in teaching Contract Law, Business Law, and Child and Family Law, along with the flexibility to contribute to other Foundations of Legal Knowledge subjects and relevant postgraduate law modules, as required. In line with our vision to transform the lives of individual students and the futures of the communities in which we are embedded, we are looking for candidates who excel in delivering high-quality, inclusive, and practice-led teaching. You will play a key role in shaping our students' futures by delivering innovative and impactful teaching, fostering an engaging learning environment, and supporting student success at all levels of study. Your teaching will integrate real-world insights and address contemporary challenges, preparing students to become self-confident, employable, and responsible global citizens. This is an exciting time to be joining Middlesex with a strong leadership, clarity of focus and a determination to deliver positive change across the University. The Faculty of Business and Law is well placed, ranked #1 in Impact in REF21, a refreshing suite of programmes, significant industry connections and a dedicated team of staff. Middlesex is committed to fostering an inclusive working environment. We encourage applications from underrepresented groups including people from Black, Asian and minority ethnic groups, disabled people, LGBTQ+ people, women, and gender non-conforming individuals. All recruitment decisions will be based on merit. £43,811 to £50,136 including outer London weighting Jobs.ac.uk. Location : Hendon, North West London, United Kingdom

Job Role: Learning Disability Support Worker Service: Supported Living Hours per week: 32 hours with sleeps Salary: £12.21 Location: Penketh, Warrington Requirement : Full Valid UK driving Licence as you will be driving the Residents Disability Vehicles. Located in Penketh 1 male with mental health & or learning disabilities. Medication is occasionally required. What is 'Sleep in care' For the sleep ins you will always have your own bed with clean bedding in a private area 'Sleep-in care' is when a professional carer sleeps in your home during the night (for a minimum of 8 hours) so that they can be woken up quickly to respond to any unforeseen needs that you may have during the night. With sleep-in care it is expected that the carer may not need to be woken at all. Within the 32 hours you will be expected to work 1 shifts for 24 hours for E.g. 10am-11pm SLEEP then 7am-10am. A Day in the Life of a Learning Disability Support Worker As a Learning Disability Support Worker, no two days are alike - much like the diverse individuals we support. Our approach revolves around person-centered planning, tailoring our services to suit the distinct requirements of each person we support. We are deeply committed to working towards positive outcomes for every individual, celebrating even the smallest milestones on their journey to personal growth. As a Support Worker, you'll be equipped with comprehensive training to provide a wide range of assistance, including personal care, behavioural support, fostering independence and confidence, and nurturing positive relationships through effective communication. Our Employee Benefits As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following: Welcome Bonus : You'll receive £500 as a warm welcome to the team. Not eligible if we pay to sponsor you to work in the UK Training and Development: We offer access to both in-house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you'll receive a £150 bonus (with an additional £50 for passing the care certificate). Health and Wellbeing Support: offering health and wellbeing support including 24/7 access to GP. Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses. Free Meals: Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal. Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL. Christmas Enhancement (Double Time): Enjoy double-time pay for allocated Christmas hours worked. Ongoing Technological Advancements: Benefit from our investment in new technology, including care plans and Rota apps, with full training provided. What We're Looking For Although previous experience would be great, it's not essential, as all training and qualifications are provided on the job! At We Change Lives (WCL), we seek compassionate individuals who share our vision and values. You'll champion the rights, needs, choices, and dreams of our residents, making a positive difference in their lives. Dedication to embracing innovation, valuing each colleague's unique contributions, and fostering a supportive and empowering work environment, are all key to who we are at WCL. If you're driven to transform lives, you'll fit right in with us. Ready to Change Lives? Apply Now! If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you . Once you've applied, one of our friendly team will be in touch to discuss the next steps! More About We Change Lives We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community-based services.. Location : Orford, United Kingdom

Job Category: Social Care - Adults Job Description: Salary £35,235 - £39,513 per annum | 37 hours per week | Permanent, full time | Urgent care and short term support | Chorley, Lancashire We are currently recruiting… Social workers with empathy and the drive to make a difference, finding creative ways to support people to achieve what they want to and live as independently as possible in a place they call their home. We need experienced permanent Social Workers to work across Lancashire as part of our Short-Term Support Service. Living Better Lives in Lancashire This is a hugely exciting time for us. We've launched Living Better Lives in Lancashire - our new strength-based vision for social care. We're driving forward innovative practice that will make a difference to our communities and we need new social workers to help us achieve our vision of supporting people to achieve what they want to, living independently in a place they call their home. The team provides a single point of access to community intermediate care services, including reablement and residential rehab, 7 days per week. The team also supports hospital discharges and works with the wider multi-disciplinary team to prevent hospital admissions and supports people to remain at home. The team also utilises the Discharge to Assess model to ensure that assessments are done away from the hospital environment. This key role will also involve holistic, face-to-face Care Act Assessments, reviews and support planning, using a strengths-based approach to ensure that people receive the right support at the right time, enabling them to achieve their optimum level of independence and live their life in a way that they choose. We offer a supportive team environment, regular supervision, skill development, attractive staff benefits, generous annual leave, and a chance to thrive within Lancashire County Council's Adult Social Care Service. Our values What's important to us, is that you share our values… Supportive and Innovative You'll need a blend of supportive and innovative thinking, coming up with fresh ideas so we can achieve the best outcomes for people. Empathy You'll need compassion and empathy to support people, listening to what they need, whilst ensuring they feel valued and respected. Reasons to Join Us… Great Annual Leave: We offer up to 32 days annual leave, 8 bank holidays, and 2 additional statutory days during the festive season. You can also purchase additional leave. Flexible Working opportunities Financial Benefits: Our generous Local Government Pension Scheme with employer contribution. Our relocation reimbursement package to support people who need to move to the area to work with us. Training and Development: An excellent induction through our Social Care Academy and ongoing support for your career and professional development. Health and Wellbeing: A Wellbeing Support Programme for you and your family. Staff Discounts: You'll get access to dozens of discounts through Vivup, our employee benefits partner. Our scheme covers a car lease scheme, shopping, entertainment, gym memberships, holidays, and more. We embrace diversity and have a range of support, groups and networks for staff. These include the Forum of Asian Black and Ethnic Employees (FABEE), the Disabled Workers Forum and the LGBTQ+ Employee Network. How to apply If you would like to contact us for an initial informal and confidential chat We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications. Social Work applicants must be registered with Social Work England (SWE) to be appointed as a Social Worker or have applied to register with SWE. The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab. You will be required to provide a car for use in connection with the duties of this post and you must be insured for business use. However, we may consider you if you cannot drive because of a disability. Lancashire County Council. Location : Lancashire, North West England, United Kingdom

About The Role Care Team Leader Location: Abbotsham Bideford - EX39 5BE Pay rate: £14.15 to £15.35 per hour + paid breaks Required: NVQ3 in Health & Social Care (or working towards ) Shift: Full Time (alternate weekend working) We have an exciting opportunity for a Care Team Leader to join the TEAM at Kenwith Castle, our residential care home set in 30 acres of stunning North Devon Countryside at Abbotsham, Bideford. Who are we looking for: A natural leader within our caring profession! We want someone who can make a positive impact on the lives of our residents – you’ll also need to be able to inspire and nurture your team to be at their best every day. You’ll have completed an NVQ3 in Health & Social Care (or equivalent) and be fully competent in medication administration. If this sounds like you then we would love for you to join the team! What you will be doing: - Plan and manage delivery of quality care to our residents alongside a team of Senior Care and Care Assistants - Ensure your team are supported and have guidance throughout their shift - Administration of medication to residents - Liaising with external medical professionals and resident’s families - Ensuring care is delivered to the highest standards in line with Care South's As a not-for-profit charity within Social Care, we focus on the reward and recognition of all our people, our benefits include: - Blue Light Shopping Discount Card - Reward and Recognition Schemes - Employee Assistance Programme - Industry Based Qualifications What you will be doing: - Plan and manage delivery of quality care to our residents alongside a team of Senior Care and Care Assistants - Ensure your team are supported and have guidance throughout their shift - Administration of medication to residents - Liaising with external medical professionals and resident’s families - Ensuring care is delivered to the highest standards in line with Care South's Please Note: We are unable to offer Visa Sponsorship or Switch. About The Company PEOPLE | PASSION | PURPOSE Care South are one of the top 20 rated Care Home Groups in the UK based on published reviews from residents and their family and friends at carehome.co.uk. As a not-for-profit charity, our HEART values are key to us providing outstanding care. For more information about us, our values and benefits, please visit our website: http://www.care-south.co.uk/about-us. For any questions please contact the recruitment team on 01202 712448.. Location : Bideford, South West, EX39 5BE

Key Responsibilities: Lead on the assembly and testing of robotic electro-mechanical systems, including mechanical assemblies, wiring and PCB integration. Develop and refine assembly processes for repeatability, efficiency, and quality. Build and iterate on prototypes, pilot units, and low-volume production systems. Create and use custom tools, fixtures, and jigs to improve assembly accuracy and efficiency. Develop and maintain clear work instructions and assembly procedures. Collaborate with design engineers to improve DFM/DFA, scalability, cost and streamline builds. Interpret and contribute to assembly documentation, mechanical drawings and electrical schematics. Conduct testing, debugging, and validation of assemblies and systems. Support and influence NPI (New Product Introduction) processes from prototype to production hand-off. Collaborate on the creation and maintenance of BOMs, and related documentation. Manage and maintain lab equipment, tools, inventory, and workspace organization. Provide technical guidance and mentorship to junior team members.. Location : Currie,United Kingdom

Job Category: Social Care - Children Job Description: | Salary £44,711 - £49,764 Per Annum | Permanent, Full Time, 37 Hours Per Week | Chorley | International Sponsorship - this role is not open to international sponsorship Children's Home Registered Manager Chorley Salary up to £49,764 We are currently recruiting… Are you a passionate and experienced leader ready to make a lasting impact on the lives of children and young people? Lancashire County Council is seeking a dedicated Registered Manager to lead one of our Children's Residential Homes, based in Chorley. This is a unique opportunity to shape a nurturing, safe, and empowering environment for young people, while driving excellence in care and leadership. At Lancashire County Council, we believe that every child deserves more than just a place to stay - they deserve a loving home filled with compassion, understanding, and endless possibilities. If you're a passionate and dedicated individual with a heart for children's well-being, we want to welcome you to our growing family! We are keen to hear from both experienced Assistant Managers and those looking to take that next step where we can support you into your first management position. Are you a residential, youth or social worker wanting to progress your career? Then this could be the opportunity you have been waiting for. We would love to hear from you! What You'll Be Doing... Lead the home in line with the Children's Homes Regulations and Quality Standards 2015 Act as the legally Registered Manager under the Care Standards Act 2000 Ensure the home operates according to its Statement of Purpose, meeting the assessed needs of young people Champion safeguarding, care planning, and continuous improvement Recruit, mentor, and manage a high-performing staff team Drive quality assurance and performance management across the service Promote young people's rights and ensure their voices are heard What We're Looking For... QCF Level 5 or NVQ Level 4 in Health & Social Care (or equivalent) A formal management qualification and experience in residential childcare Proven leadership in managing staff and delivering high-quality care Strong knowledge of children's legislation and safeguarding protocols Excellent communication, analytical, and problem-solving skills Commitment to equality, diversity, and health & safety Why join us… Benefits: There's fabulous flexibility and the opportunity to create a work life balance you'll love - with up to 32 days annual leave plus bank holidays, 2 additional days at Christmas plus 20 additional days leave that you can purchase. We also have a generous local authority pension with shared contribution AVC's available, and a benefits package that will exceed your expectations, from a 24/7 Employee Assistance Program to a range of discounts with our new Vivup benefits platform including retail, leisure and entertainment discounts, plus salary sacrifice for white goods, electronics, cars, bicycles and much more! Development: We are an expanding service, and with this comes an expanding variety of opportunities. In addition to our 50+ free training courses, we also offer professional qualifications (to degree level) as part of our apprenticeship scheme. There will be time for supportive reflection and supervision for yourself, and opportunities to carve out your individualised and defined career pathway. We offer multidisciplinary initiatives, mentoring, the opportunity to make a difference, feel valued and achieve the job satisfaction you've always wanted. Inclusivity: We don't have a "one size fits all" idealism, we embrace diversity and that includes around personal and family requirements so we're happy to offer an array of flexible working opportunities. We are committed to creating and sustaining a diverse and inclusive working environment for all of our team. Our aim is to ensure that everyone is equally valued and respected and that our organisation is representative of all members of society, working in an environment where individual differences are celebrated. To support this, we would especially welcome applications from those from a diverse background who would enhance our service by joining us and we have some great support groups and forums available for anyone to join. How to apply … We would love to hear from you so please feel free to contact us for an initial informal and confidential chat… Call John Simpson on 01772 536205 or for any further enquiries you can email john.simpson3@lancashire.gov.uk. Closing Date: 17th August 2025 Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence. The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab. In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Lancashire County Council. Location : Chorley, Lancashire, United Kingdom

Job Category: Social Care - Children Job Description: | Salary £35,235 - £39,513 Per annum | Permanent, Full Time, 37 hours per week | Residential Services | Lancaster | International Sponsorship - this role is not open to international sponsorship Children's Home Assistant Manager Lancaster Salary up to £38,223 We are currently recruiting… Children's Homes Assistant Manager to work within our expanding Children's Residential network across the whole of Lancashire at Lancashire County Council. At Lancashire County Council, we believe that every child deserves more than just a place to stay - they deserve a loving home filled with compassion, understanding, and endless possibilities. If you're a passionate and dedicated individual with a heart for children's well-being, we want to welcome you to our growing family! To ensure that there is adequate management cover in the home, you will be expected to work within the core hours of 7am - 7pm and therefore undertake alternating shifts of 7am - 3pm and 11am 7pm. We are keen to hear from both experienced Assistant Managers and those looking to take that next step where we can support you into your first management position. Are you a teacher looking for a change in direction? A residential, youth or social worker wanting to progress your career? Then this could be the opportunity you have been waiting for. We would love to hear from you! What we are looking for… Passion - You'll be passionate about young people and the difference that you can make to their lives and outcomes for the future. You'll be dynamic and inspirational with ethics, values and integrity at the heart of what you do. Your enthusiasm and dedication will play a pivotal role in creating a positive and enriching experience for the amazing children in our care, and creating a strength based, positive culture for our workforce. Creative & Innovative - For some posts, the staff team will be a brand-new so you'll have the opportunity to shape and define the culture from the start, encouraging those in your team to "think outside the box" when it comes to connecting and supporting children and young people who will potentially have personal challenges to overcome. You'll also find creative solutions to your own leadership challenges working closely with social work teams, and professionals from health, education, police, and the community. Inspirational & Supportive Leadership- There's no doubt that this is an emotionally difficult and challenging role so you'll be personally resilient and appreciate the impact that those challenges can have upon your team - empowering them on a regular basis and providing additional support where required. One of the benefits of working for a local authority is the additional support that's easily and readily available for you. You will have access to psychological support for you and your team; regular supervision with your Registered Manager, opportunity to engage in reflective learning circles with our Practice Development Managers and a whole suite of informal and formal training opportunities. Why join us… Benefits: There's fabulous flexibility and the opportunity to create a work life balance you'll love - with up to 32 days annual leave plus bank holidays, 2 additional days at Christmas plus 20 additional days leave that you can purchase. We also have a generous local authority pension with shared contribution AVC's available, and a benefits package that will exceed your expectations, from a 24/7 Employee Assistance Program to a range of discounts with our new Vivup benefits platform including retail, leisure and entertainment discounts, plus salary sacrifice for white goods, electronics, cars, bicycles and much more! Development: We are an expanding service, and with this comes an expanding variety of opportunities. In addition to our 50+ free training courses, we also offer professional qualifications (to degree level) as part of our apprenticeship scheme. There will be time for supportive reflection and supervision for yourself, and opportunities to carve out your individualised and defined career pathway. We offer multidisciplinary initiatives, mentoring, the opportunity to make a difference, feel valued and achieve the job satisfaction you've always wanted. Inclusivity: We don't have a "one size fits all" idealism, we embrace diversity and that includes around personal and family requirements so we're happy to offer an array of flexible working opportunities. We are committed to creating and sustaining a diverse and inclusive working environment for all of our team. Our aim is to ensure that everyone is equally valued and respected and that our organisation is representative of all members of society, working in an environment where individual differences are celebrated. To support this, we would especially welcome applications from those from a diverse background who would enhance our service by joining us and we have some great support groups and forums available for anyone to join. How to apply … We would love to hear from you so please feel free to contact us for an initial informal and confidential chat… Call Tracey Sykes on 01772 539106 or for any further enquiries you can email tracey.sykes1@lancashire.gov.uk. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence. The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab. In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Lancashire County Council. Location : Morecambe, United Kingdom

About The Role Night Care & Support Assistant Location: Buxton House Residential Home - Weymouth - DT4 0QE Pay rate: £12.50 to £12.75 per hour + paid breaks Hours: Full time & Part time hours Shift: 20.00 to 08.00 (alternate weekend working) We have an exciting opportunity for a Night Care & Support Assistant to join the team at Buxton House our purpose-built, friendly, social, residential and dementia care home, located near the historic Jurassic Coast in Weymouth, Dorset. Join Our Team: Buxton House are keen to meet people with a genuine desire to make a positive impact on the lives of our residents. You'll need to be naturally compassionate and understanding of others. Previous care experience is not essential for our "Night Care & Support Team". You may be in a customer care role or have helped in your community. A full induction and training programme will be provided to support you. If this sounds like you then we would love for you to join the team! What you will be doing: - Delivering excellent person centred care. - Supporting & encouraging our residents to remain as independent as possible. - Checking on residents on a regular basis - moving & positioning if required - Providing elements of personal care including washing & undressing where needed. - Building relationships and providing companionship - getting to know our residents! - Working in a team to create a co-operative, friendly and welcoming atmosphere in the home. As a not-for-profit charity within Social Care, we focus on the reward and recognition of all our people, our benefits include: - Blue Light Shopping Discount Card - Reward and Recognition Schemes - Employee Assistance Programme - Industry Based Qualifications You need to be 18 years of age or over to join the Care South team . Please note: We are unable to offer Visa Sponsorship. About The Company PEOPLE | PASSION | PURPOSE Care South are one of the top 20 rated Care Home Groups in the UK based on published reviews from residents and their family and friends at carehome.co.uk. As a not-for-profit charity, our HEART values are key to us providing outstanding care. For more information about us, our values and benefits, please visit our website: http://www.care-south.co.uk/about-us. For any questions please contact the recruitment team on 01202 712448.. Location : Weymouth, South West, DT4 0QJ

Job summary This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre. We are looking for two Senior Technical Support Engineers to join us for a fixed-term period with the option to extend further. There are many exciting projects that we're involved with at the moment. Please get in touch if you are interested and would like more information. Main duties of the job To act as a senior member of the Technical Support Team, providing specialist 2nd and 3rd line support and resolving incidents that are often highly complex in nature across multiple disciplines. The aim of this role is to provide technical support for the devices and systems used by LUHFT, resolving incidents passed from 1st line support in order to maintain 'business as usual'. Where appropriate, involvement in project implementation will also be required. About us Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust. The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond. To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf Follow us on Social Media: Facebook - Liverpool University Hospitals Careers Instagram - @LUHFTcareers Twitter - @LUHFTcareers Details Date posted 06 August 2025 Pay scheme Agenda for change Band Band 6 Salary £38,682 to £46,580 a year per annum Contract Fixed term Duration 2 years Working pattern Full-time Reference number 287-CEF-209-25 Job locations Liverpool Innovation Park Edge Lane Liverpool L7 9NJ Job description Job responsibilities Manage and resolve primarily 3rd line incidents assigned to the Senior Technical Support Engineer by the Technical Support resolver group. These incidents, which are by definition highly complex and require specialist knowledge. This may require prolonged analysis and interpretation of highly complex system files and/or statistical reports, to determine the root cause and provide adequate steps to resolve the problem. May also be required to manage and resolve some 1st and 2nd line incidents. Delegate incidents or work on incidents to other members of the Technical Support team. Provide specialist advice to team members and other Digital Services staff. Interpret and analyse complex technical data to produce reports for the Technical Support Team Leader. Accurate, concise recording of Incident actions within the Service Management software. Record appropriate resolution details in the service management software, selecting the relevant resolution categories Assist in reactive and pro-active problem management activities as defined by the Problem Manager. To be fully conversant with the Infrastructure and system management utilities. Performing advanced hardware support and troubleshooting where necessary. Check/review virus signatures workstations and mobile devices, ensuring updates are being deployed as required. As required, provide technical input into key projects and also manage internal Systems project work Create, update and authorize technical procedures for use by members of the Digital support team and other IT Operations staff. The post holder will be required to participate in an out of hours on-call rota, working autonomously to resolve all IT incidents critical to the PO functioning out of normal working hours. This may involve visits to all PO areas where IT is used, which includes but not limited to patient areas such as wards, labs, theatres, AED etc. The post holder may be asked to deputise for the Technical Support Team Leader, attending meetings, producing reports etc. Be an escalation point for the Technical Support team, Network and Service Desk teams. Technically Support all aspects of devices and also proactively under direction of the Technical Support Team Leader Assume a technical lead role on short/long term wide projects. This involves communicating with and providing specialist technical advice to 3rd parties and departments. Also, devising a technical strategy and solution in conjunction with technical specialists as the project develops. Attend meetings/project boards and provide technical advice relating to varying TS matters. Identify working process/policy improvements and propose changes to the Technical Support Team Leader. Raise and submit RFCs in accordance with the Change Management Process for all minor/major changes to PO IT systems. Also represent these changes at the Change Advisory Board and provide specialist advice on other changes to the members of the CAB. Provide advice on the procurement of, and install, manage, maintain and configure the complete range of IT assets used with the PO including but not limited to PC, mobile device, remote access related hardware. Frequent requirement to move and install heavy equipment in excess of 20kg The ability to cope with occasional stressful or emotional conditions i.e. during periods of critical system hardware failure and DR situations. In conjunction with the Technical Support Team Leader, be responsible for the patching and updating of all software running within the infrastructure. This involves critical & security updates and patches including service packs, ensuing all workstations are up to date and Trust infrastructures are protected. At times, advise the Desktop management on the scheduling of updates and ensuring these updates are fully tested, agreed and communicated before implementation. Perform a problem analyst role including: a) Analysis and reporting of incident trend data to identify and eliminate the root cause. b) Initiating actions to fix potential interruptions to service identified during proactive and trending analysis of the IT infrastructure. c) Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage the issue through to resolution. d) Diagnosis of faults and determining whether new incidents are related to known errors or existing problem records. e) Facilitating and coordinating technical meetings f) In the absence of the Desktop Manager, lead the investigation into high impact incidents. g) Manage the root cause analysis between technical teams. h) Initiating actions to fix interruptions to service caused by errors/faults in the IT infrastructure. i) Production of statistics and reports to demonstrate performance of the problem management process. Assume a technical role on short/long term wide projects. This involves communicating with and providing specialist technical advice to 3rd parties and departments. Also, devising a technical strategy and solution in conjunction with Technical Specialists as the project develops. The post holder will be expected to respond to and resolve incidents and service requests within SLA defined timescales. The post holder will be expected to contribute to the development and implementation of Key Performance Indicators and Critical Success Factors within the Directorate. Committed to personal professional development and a willingness to undertake the full range of training required to perform the role, contributing fully to the PDR process. To carry out any other duties appropriate to the grade as requested by the Technical Support Team Leader or Head of Service. Job description Job responsibilities Manage and resolve primarily 3rd line incidents assigned to the Senior Technical Support Engineer by the Technical Support resolver group. These incidents, which are by definition highly complex and require specialist knowledge. This may require prolonged analysis and interpretation of highly complex system files and/or statistical reports, to determine the root cause and provide adequate steps to resolve the problem. May also be required to manage and resolve some 1st and 2nd line incidents. Delegate incidents or work on incidents to other members of the Technical Support team. Provide specialist advice to team members and other Digital Services staff. Interpret and analyse complex technical data to produce reports for the Technical Support Team Leader. Accurate, concise recording of Incident actions within the Service Management software. Record appropriate resolution details in the service management software, selecting the relevant resolution categories Assist in reactive and pro-active problem management activities as defined by the Problem Manager. To be fully conversant with the Infrastructure and system management utilities. Performing advanced hardware support and troubleshooting where necessary. Check/review virus signatures workstations and mobile devices, ensuring updates are being deployed as required. As required, provide technical input into key projects and also manage internal Systems project work Create, update and authorize technical procedures for use by members of the Digital support team and other IT Operations staff. The post holder will be required to participate in an out of hours on-call rota, working autonomously to resolve all IT incidents critical to the PO functioning out of normal working hours. This may involve visits to all PO areas where IT is used, which includes but not limited to patient areas such as wards, labs, theatres, AED etc. The post holder may be asked to deputise for the Technical Support Team Leader, attending meetings, producing reports etc. Be an escalation point for the Technical Support team, Network and Service Desk teams. Technically Support all aspects of devices and also proactively under direction of the Technical Support Team Leader Assume a technical lead role on short/long term wide projects. This involves communicating with and providing specialist technical advice to 3rd parties and departments. Also, devising a technical strategy and solution in conjunction with technical specialists as the project develops. Attend meetings/project boards and provide technical advice relating to varying TS matters. Identify working process/policy improvements and propose changes to the Technical Support Team Leader. Raise and submit RFCs in accordance with the Change Management Process for all minor/major changes to PO IT systems. Also represent these changes at the Change Advisory Board and provide specialist advice on other changes to the members of the CAB. Provide advice on the procurement of, and install, manage, maintain and configure the complete range of IT assets used with the PO including but not limited to PC, mobile device, remote access related hardware. Frequent requirement to move and install heavy equipment in excess of 20kg The ability to cope with occasional stressful or emotional conditions i.e. during periods of critical system hardware failure and DR situations. In conjunction with the Technical Support Team Leader, be responsible for the patching and updating of all software running within the infrastructure. This involves critical & security updates and patches including service packs, ensuing all workstations are up to date and Trust infrastructures are protected. At times, advise the Desktop management on the scheduling of updates and ensuring these updates are fully tested, agreed and communicated before implementation. Perform a problem analyst role including: a) Analysis and reporting of incident trend data to identify and eliminate the root cause. b) Initiating actions to fix potential interruptions to service identified during proactive and trending analysis of the IT infrastructure. c) Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage the issue through to resolution. d) Diagnosis of faults and determining whether new incidents are related to known errors or existing problem records. e) Facilitating and coordinating technical meetings f) In the absence of the Desktop Manager, lead the investigation into high impact incidents. g) Manage the root cause analysis between technical teams. h) Initiating actions to fix interruptions to service caused by errors/faults in the IT infrastructure. i) Production of statistics and reports to demonstrate performance of the problem management process. Assume a technical role on short/long term wide projects. This involves communicating with and providing specialist technical advice to 3rd parties and departments. Also, devising a technical strategy and solution in conjunction with Technical Specialists as the project develops. The post holder will be expected to respond to and resolve incidents and service requests within SLA defined timescales. The post holder will be expected to contribute to the development and implementation of Key Performance Indicators and Critical Success Factors within the Directorate. Committed to personal professional development and a willingness to undertake the full range of training required to perform the role, contributing fully to the PDR process. To carry out any other duties appropriate to the grade as requested by the Technical Support Team Leader or Head of Service. Person Specification Qualifications Essential Employee of LAASP organisation Degree or equivalent experience Desirable ITIL Foundation MCSE (Microsoft Certified Systems Engineer) or equivalent experience Experience Essential Significant experience in an Technical Support 3 rd line support role Substantial experience of using Microsoft Office 365 applications, and ECDL qualified (or equivalent experience) Desirable Experience working in NHS IT Support team Knowledge Essential Manage and participate in technical meetings, both internal and external Skills Essential Ability to communicate and understand complex technical information Ability to explain technical issues in a non technical and non threatening way to users. Other Essential Ability to work unsupervised, able to manage own time and workload. Problem solving, logical troubleshooting and analytical skills Person Specification Qualifications Essential Employee of LAASP organisation Degree or equivalent experience Desirable ITIL Foundation MCSE (Microsoft Certified Systems Engineer) or equivalent experience Experience Essential Significant experience in an Technical Support 3 rd line support role Substantial experience of using Microsoft Office 365 applications, and ECDL qualified (or equivalent experience) Desirable Experience working in NHS IT Support team Knowledge Essential Manage and participate in technical meetings, both internal and external Skills Essential Ability to communicate and understand complex technical information Ability to explain technical issues in a non technical and non threatening way to users. Other Essential Ability to work unsupervised, able to manage own time and workload. Problem solving, logical troubleshooting and analytical skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Liverpool Innovation Park Edge Lane Liverpool L7 9NJ Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab) Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Liverpool Innovation Park Edge Lane Liverpool L7 9NJ Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab). Location : Liverpool Innovation Park, Edge Lane, L7 9NJ Liverpool, United Kingdom

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre. We are looking for two Senior Technical Support Engineers to join us for a fixed-term period with the option to extend further. There are many exciting projects that we're involved with at the moment. Please get in touch if you are interested and would like more information. To act as a senior member of the Technical Support Team, providing specialist 2nd and 3rd line support and resolving incidents that are often highly complex in nature across multiple disciplines. The aim of this role is to provide technical support for the devices and systems used by LUHFT, resolving incidents passed from 1st line support in order to maintain ‘business as usual’. Where appropriate, involvement in project implementation will also be required. Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust. The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond. To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf Follow us on Social Media: Facebook – Liverpool University Hospitals Careers Instagram - @LUHFTcareers Twitter - @LUHFTcareers § Manage and resolve primarily 3rd line incidents assigned to the Senior Technical Support Engineer by the Technical Support resolver group. These incidents, which are by definition highly complex and require specialist knowledge. This may require prolonged analysis and interpretation of highly complex system files and/or statistical reports, to determine the root cause and provide adequate steps to resolve the problem. May also be required to manage and resolve some 1st and 2nd line incidents. § Delegate incidents or work on incidents to other members of the Technical Support team. § Provide specialist advice to team members and other Digital Services staff. § Interpret and analyse complex technical data to produce reports for the Technical Support Team Leader. § Accurate, concise recording of Incident actions within the Service Management software. § Record appropriate resolution details in the service management software, selecting the relevant resolution categories § Assist in reactive and pro-active problem management activities as defined by the Problem Manager. § To be fully conversant with the Infrastructure and system management utilities. Performing advanced hardware support and troubleshooting where necessary. § Check/review virus signatures workstations and mobile devices, ensuring updates are being deployed as required. § As required, provide technical input into key projects and also manage internal Systems project work § Create, update and authorize technical procedures for use by members of the Digital support team and other IT Operations staff. § The post holder will be required to participate in an out of hours on-call rota, working autonomously to resolve all IT incidents critical to the PO functioning out of normal working hours. This may involve visits to all PO areas where IT is used, which includes but not limited to patient areas such as wards, labs, theatres, AED etc. § The post holder may be asked to deputise for the Technical Support Team Leader, attending meetings, producing reports etc. Be an escalation point for the Technical Support team, Network and Service Desk teams. § Technically Support all aspects of devices and also proactively under direction of the Technical Support Team Leader § Assume a technical lead role on short/long term wide projects. This involves communicating with and providing specialist technical advice to 3rd parties and departments. Also, devising a technical strategy and solution in conjunction with technical specialists as the project develops. § Attend meetings/project boards and provide technical advice relating to varying TS matters. § Identify working process/policy improvements and propose changes to the Technical Support Team Leader. § Raise and submit RFC’s in accordance with the Change Management Process for all minor/major changes to PO IT systems. Also represent these changes at the Change Advisory Board and provide specialist advice on other changes to the members of the CAB. § Provide advice on the procurement of, and install, manage, maintain and configure the complete range of IT assets used with the PO including but not limited to PC, mobile device, remote access related hardware. § Frequent requirement to move and install heavy equipment in excess of 20kg § The ability to cope with occasional stressful or emotional conditions i.e. during periods of critical system hardware failure and DR situations. § In conjunction with the Technical Support Team Leader, be responsible for the patching and updating of all software running within the infrastructure. This involves critical & security updates and patches including service packs, ensuing all workstations are up to date and Trust infrastructures are protected. At times, advise the Desktop management on the scheduling of updates and ensuring these updates are fully tested, agreed and communicated before implementation. § Perform a problem analyst role including: a) Analysis and reporting of incident trend data to identify and eliminate the root cause. b) Initiating actions to fix potential interruptions to service identified during proactive and trending analysis of the IT infrastructure. c) Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage the issue through to resolution. d) Diagnosis of faults and determining whether new incidents are related to known errors or existing problem records. e) Facilitating and coordinating technical meetings f) In the absence of the Desktop Manager, lead the investigation into high impact incidents. g) Manage the root cause analysis between technical teams. h) Initiating actions to fix interruptions to service caused by errors/faults in the IT infrastructure. i) Production of statistics and reports to demonstrate performance of the problem management process. § Assume a technical role on short/long term wide projects. This involves communicating with and providing specialist technical advice to 3rd parties and departments. Also, devising a technical strategy and solution in conjunction with Technical Specialists as the project develops. § The post holder will be expected to respond to and resolve incidents and service requests within SLA defined timescales. § The post holder will be expected to contribute to the development and implementation of Key Performance Indicators and Critical Success Factors within the Directorate. § Committed to personal professional development and a willingness to undertake the full range of training required to perform the role, contributing fully to the PDR process. § To carry out any other duties appropriate to the grade as requested by the Technical Support Team Leader or Head of Service. This advert closes on Wednesday 20 Aug 2025. Location : Liverpool, L7 9NJ