Job Description Location: Tunbridge Wells, Kent Salary: up to £24,500 DOE Benefits: Full training, 20 days holiday + bank holidays per year, Weekly food shop and onsite parking Hours: Full time Mon - Fri 09:00 - 17:30 with 1 in 3 Saturday 10:00 - 14:00 Are you looking for your first office role? Our client based in Tunbridge Wells are looking for a friendly, organised and self-motivated individual to join their growing team. Responsibilities include: " Making outbound calls to new and existing customers " Handling a range of enquiries from customers by telephone and email " Processing incoming and dispatching outgoing mail " Scanning incoming documentation, filing and distributing appropriately " Providing a friendly and efficient service to customers This is an excellent opportunity to gain valuable office experience in an established company. To be considered, please send across your CV today. Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Brook Street. Location : Royal Tunbridge Wells, Kent, United Kingdom

Job Description ob Title: Court Usher - Temporary Full-Time Assignment Location: Darlington County Court Pay Rate: £12.21 per hour Contract: Full-time, Temporary (Until December 2025) About the Role We are currently seeking a reliable and professional Court Usher to join the team at Darlington County Court on a full-time temporary basis until December 2025. As a Court Usher, you'll be the first point of contact for all court users involved in hearings. This key front-facing role ensures the smooth day-to-day running of courtrooms. You'll be working closely with the judiciary, court staff, legal professionals, and members of the public-many of whom may be vulnerable or under stress. This role is ideal for someone who thrives in a structured environment, is comfortable following established procedures, and enjoys helping the public in a professional setting. Key Responsibilities Prepare courtrooms and hearing rooms, ensuring they are ready for proceedings. Escort and assist court users including witnesses, legal professionals, and members of the public. Call parties into hearings in priority order and provide updates on scheduling. Handle basic administrative tasks such as filing, form completion, post handling, and managing court documents. Operate recording equipment and ensure accurate recording of proceedings. Use office equipment (computers, switchboards, scanners, etc.) for data entry and routine tasks. Monitor and restock courtroom supplies as needed. Respond to face-to-face and telephone enquiries with professionalism and sensitivity. Person Specification 2 GCSEs at Grade C or above (or equivalent), or relevant experience in a public-facing role. Basic IT skills and the ability to learn new systems quickly. Strong communication skills and the ability to stay calm under pressure. A professional, courteous, and respectful manner when dealing with all court users. Flexibility to occasionally work at nearby courts or HMCTS offices. About HMCTS and the Operational Delivery Profession This role is part of the Operational Delivery Profession, the face of the Civil Service. Working in HMCTS means being part of a wider community of professionals who provide vital services across the UK. You'll have access to professional development resources and opportunities to build your skills and progress your career within government services. Ready to Apply? If you are dependable, organised, and looking for a rewarding role where you can make a difference in the justice system, we encourage you to apply today. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street. Location : Darlington, County Durham, United Kingdom

Job Description Brook Street (UK) Ltd is currently working on behalf of our security client in Belfast who are currently seeking Arc Room - Customer Service Operators to work in their East Belfast Airport Road location We are seeking candidates who want to have a career and just not a job! This role is suited to candidates who are passionate about customer service. Working for this globally recognised household name, the successful candidates will operate in a rapid-response fashion to ensure that clients` requirements are dealt with efficiently, accurately, and within deadline. Our client offers excellent classroom-based training as well as continual on-the-job training and coaching. There is free car parking on site, and kitchen for employees to use in this modern building. This is a full time, permanent job with an average of 42 hours per week. The Customer Service Operators will work 12-hour shifts - in week one of the rota you would work 36 hours and in week two, you work 48 hours. The shifts are 7am to 7pm and then 7pm to 7am In return you will join a successful, experienced, vibrant team and be paid a salary of £27,436 per annum. To apply for this job please send your CV to Colleen Farquharson via the Apply Link Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Brook Street. Location : Belfast, Co Antrim, United Kingdom

Job Description Join Our Team as a Patient Services Administrator (Band 3) Are you organised, detail-oriented, and passionate about making a difference in patient care? We are looking for a dedicated Patient Services Administrator to join our busy team and play a pivotal role in supporting the delivery of world-class healthcare. Your Main Responsibilities: Carefully input and extract patient information using key NHS electronic systems such as Epic, PAS, or Patient Centre-helping provide smooth, effective care for every patient. Select and schedule patient appointments by clinical urgency and waiting times, ensuring each patient is seen at the right time. Work confidently with NHS targets and guidelines, always upholding the Integrated Elective Access Protocols (IEAP). Scan and upload important documents onto electronic systems, making sure patient records are accurate and up-to-date. Use word processing and computer skills to produce reports and manage data to a high standard. Support Team Leads with essential patient information checks that assist regular audits and service improvements. Maintain data accuracy in Epic, ensuring all work queues are actioned promptly and correctly. Assist with training and induction for new staff members, ensuring high standards are upheld across the team. Keep filing systems organised-both electronic and manual-so every document is where it's needed. Provide reception cover as required, welcoming patients and visitors with professionalism and kindness. Handle general enquiries and provide advice efficiently, always working within NHS guidelines, protocols, and policies. Manage your own workload: from maintaining diaries, booking appointments, and managing incoming mail/email-all to keep patient care running smoothly. Who We're Looking For: Excellent communication and IT skills. Committed to confidentiality and the highest standards of patient care. Able to prioritise, multitask, and work well under pressure. Experience in a healthcare or administrative setting is desirable but not essential. What We Offer: Full training and continuous professional development. Supportive, friendly environment with opportunities to grow. A vital role at the heart of the NHS. If you're ready to help deliver the very best for our patients and communities, we'd love to hear from you! Apply now and help shape the future of patient care at your NHS. Call Siobhan Hanna for further information Brook Street NMR is acting as an Employment Business in relation to this vacancy. Brook Street. Location : Belfast, Co Antrim, United Kingdom

Job Description Are you an experienced Warehouse or Yard Supervisor with a valid Counterbalance Forklift Licence? Brook Street Recruitment is working on behalf of our client in Netwownabbey who is recruiting a reliable and hands-on Yard/Warehouse Supervisor to join their warehouse team in Mallusk. Key Responsibilities: Oversee daily yard and warehouse operations, ensuring smooth workflow and high standards of efficiency. Carry out administrative tasks including record keeping, stock checks, and booking deliveries/collections. Ensure full compliance with health and safety regulations at all times. Supervise and coordinate with delivery drivers and internal teams. Maintain a clean, safe, and well-organised work environment. Operate a counterbalance forklift as required. Requirements: Valid Counterbalance Forklift Licence (essential) Previous experience in a supervisory or lead role within a warehouse or yard environment. PC literate and good admin skills Strong understanding of health and safety practices. Good communication and organisational skills. Proactive and dependable, with a strong work ethic. Able to work early shift hours (5:30am start time) Flexibility to work one last shift on a Thursday night One Saturday morning a month Benefits Work with a well-established, reputable company. Great work/life balance. Opportunity to take ownership of your role and make a real impact. Salary depending on background To apply: Please send your CV to Colleen Farquharson or call 02890 881100 for more details. Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Brook Street. Location : Mallusk, Co Antrim, United Kingdom

Job Description Join Our Team as a Band 4 NHS Control Room Administrator! Are you organised, proactive, and passionate about supporting exceptional patient care? We have an exciting opportunity for a dedicated Band 4 professional to join our NHS team, supporting our Site Co-Ordinator and Assistant Director in the delivery of high-quality, timely, and safe care. Salary : £13.57 per hour Location : Ulster Hospital - Dundonald What You'll Do: Be an essential team player: Support senior staff in coordinating the delivery of outstanding care across the hospital. Lead on communication: Attend Control Room meetings, take detailed notes, ensure actions are tracked, and share updates with Service Leads. Real-time data management: Use Encompass and Microsoft tools to update and communicate vital data to relevant staff efficiently. Drive performance: Proactively follow up on actions, monitor mailboxes, and maintain a clear overview of hospital activity from admission to discharge, anticipating and addressing delays. Keep everyone informed: Prepare documentation and reports, update Control Room whiteboards, and maintain comprehensive records of repatriations and transfers. Champion information flow: Liaise with the Discharge Hub, provide timely responses to queries, and manage both electronic and manual filing systems. Effective escalation: Highlight and escalate important issues, ensuring smooth operations and continuous improvement. What We're Looking For: Excellent organisational and time management skills. Confident user of NHS digital systems including Encompass and Microsoft Office. Strong written and verbal communication, with a professional manner. Ability to handle sensitive information and work collaboratively with multidisciplinary teams. Why Join Us? Be a vital part of a supportive, caring team. Make a meaningful difference every day. Enhance your NHS career with opportunities for development and growth. Ready to step into a key role that keeps our hospital running smoothly and supports high-quality patient journeys? Apply today and be part of our mission to deliver excellent care for all! Please call Siobhan for further information. Brook Street NMR is acting as an Employment Business in relation to this vacancy. Brook Street. Location : Belfast, Co Antrim, United Kingdom

Job Description Administrative Officer - Enforcement Team (Temporary Assignment) Location: North Shields Enforcement Office, NE30 1AG Contract: Temporary - Until December 2025 Working Hours: Full-time, Monday to Friday (37 hours per week) Pay Rate: £12.36 per hour Start Date: As soon as possible About the Role Brook Street are currently recruiting on behalf of the Ministry of Justice (MoJ) for a Temporary Administrative Officer to join the Enforcement Team at North Shields Law Courts. This is a full-time temporary public sector assignment running until December 2025, offering the opportunity to work within Her Majesty's Courts and Tribunals Service (HMCTS) - part of the Ministry of Justice - in a front-line administrative position. As an Administrative Officer, you will support court and enforcement operations, interacting with members of the public, defendants, and partner organisations. The role involves handling sensitive information, delivering excellent customer service, and ensuring court processes run smoothly and effectively. Key Responsibilities General Administration and Case Management Preparing papers and files for court proceedings Creating, updating, and maintaining records and systems Drafting routine correspondence, notes, reports, and meeting documentation Photocopying, filing, post handling, and booking rooms or equipment for hearings and training sessions Enforcement and Operational Support Collection and enforcement of financial penalties Conducting means interviews with defendants (primarily by phone) Supporting court hearings and enforcement sessions Contacting relevant parties, serving documents, and executing warrants Managing fine payments and working with chip-and-pin systems Customer Interaction Responding to in-person, written, and telephone enquiries Communicating with defendants, legal professionals, enforcement partners, and internal colleagues Providing clear, courteous, and accurate information Data Processing, Compliance and Quality Control Handling casework including court orders, claims, fees, and fines Accurately recording outcomes and maintaining compliance with procedures Verifying data, checking documents and producing basic reports Participating in daily team meetings, problem-solving activities, and supporting internal initiatives Ideal Candidate Profile We're looking for individuals who are: Organised, accurate, and methodical in their work Confident communicators with a professional approach Experienced in administration and customer service environments Able to manage sensitive situations with discretion Comfortable using IT systems and following structured processes Minimum Requirements: 5 GCSEs (A*-C), including English and Maths OR NVQ Level II in Business Administration OR equivalent relevant work experience About the Ministry of Justice (MoJ) and HMCTS This role is part of the Operational Delivery Profession, representing the public-facing side of government. HMCTS delivers justice services to millions of people across England and Wales, and its staff are committed to high standards, integrity, and excellent customer care. Working in this role through Brook Street offers the opportunity to gain valuable public sector experience and contribute to the essential work of the justice system. Interested? Apply now to begin a rewarding temporary assignment supporting justice in your community. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street. Location : North Shields, Tyne and Wear, United Kingdom

Job Description Administrative Officer - Wolverhampton Monday to Friday Full time - 37 hours per week £12.53 per hour Temporary assignment with potential to extend Fully Onsite Are you highly organised, detail-focused, and a confident communicator? We're recruiting an Administrative Officer to support a busy Public Sector department in Wolverhampton. Key Responsibilities: Accurate data entry and maintaining records Handling correspondence via email, letter, and phone Answering and making telephone calls professionally Using MS Outlook, Word, and Excel effectively Supporting wider administrative tasks as needed Collating court files and papers Keeping cases up to date and to standards/compliance What We're Looking For: Strong written and verbal communication skills A confident and clear telephone manner Proficiency with Microsoft Office, especially Outlook and Word A flexible and reliable approach to work Important: This role requires a DBS check and three years of references. How to Apply: If you're ready for a new challenge and meet the criteria above, apply online today. Please note: Due to the high number of applications, we may only contact shortlisted candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street. Location : Wolverhampton, West Midlands, United Kingdom

Job Description Are you a people person with loads of energy and enjoy being busy? We're looking for a friendly, proactive, and organised Front of House Assistant to join our client's reception team on a temporary basis. The role starts on Friday, 8th August 2025 and runs until Friday, 15th August 2025. However, there may be further work available after this date. Register with Brook Street today for further opportunities! What you'll do: Be the welcoming face for all customers walking in, being a professional and helpful advisor. Professionally handle a busy switchboard, connecting calls smoothly to the right departments. Take pride in keeping the customer coffee area sparkling: cleaning up, running the dishwasher, washing cups, and keeping everything spotless-including the coffee machine. Make sure tea, coffee, and milk supplies are continuously topped up. Pitch in with general housekeeping tasks to keep the space looking its best. What we need from you: Excellent people skills and a positive, can-do attitude. Great multitasking ability-you'll be juggling reception duties, phone calls, and customer care. Attention to detail, especially when it comes to keeping things clean and tidy. Reliable, punctual, and ready to work in a fun, fast-paced environment. Apply Now or contact Leigh Davis at Brook Street Cardiff, for more information Brook Street NMR is acting as an Employment Business in relation to this vacancy. Brook Street. Location : Borehamwood, Hertfordshire, United Kingdom

Job Description My public sector client based in Birmingham City Centre is looking for an Administrative Officer to provide administrative support for the Redundancy Payments Team. This is a potential 12 month temporary assignment Monday to Friday paying £12.34 p/hr, full time 37.00 hours a week, this is fully onsite during training and then potentially two days from home and 3 days in the office after this period. As part of this role, you will be required, but not limited to, the following responsibilities: Provide excellent customer service in both written and telephone contact to both internal and external customers. Answering a broad spectrum of customer enquiries regarding redundancy claims (by telephone and emails) Delivery of professional, prompt & efficient performance in line with legislation, processes, and guidance. Learn and apply correct security protocols. Liaise with relevant professional and technical experts, to ensure that claims/applications/enquiries progress to their appropriate conclusion in a timely manner. Skills required: Work collaboratively and be an effective and engaged member of the team, building effective and productive relationships with colleagues within the team and wider organisation Effectively handle enquiries from customers by communicating clearly, concisely, and openly Work using your own initiative to organise, prioritise and co-ordinate work tasks to meet tight deadlines Work flexibly across a broad range of roles and tasks Work confidently with IT systems including MS office such as Word, Excel and Teams Please note this role will require a DBS check, and three years referencing. If you feel that you would have the necessary skill set for this role and are ready to take on a new challenge, please apply online. Due to the high volume of applications for this role we may not be able to contact every candidate who applies. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street. Location : Birmingham, West Midlands, United Kingdom