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  • PA to Principal Full Time
    • Leeds, West Yorkshire
    • 33K - 35K GBP
    • Expired
    • In October 2024 an Ofsted Inspection of Leeds West Academy stated it is a happy and inclusive school where the values of care, commitment and community create an atmosphere of strong relationships in which pupils thrive. This external recognition encompasses what it is like to be at the school and why there is no better time to join as a colleague, a leader, or as a student. Leeds West Academy is a fabulous place to work where the sense being a caring and supportive community permeates. As part of White Rose Academies Trust we benefit from exceptional professional development opportunities. A broad, varied and highly bespoke package is well-established, focused on the development of all professionals in the organisation at each career stage. Colleagues train with us, they grow with us, and they progress with us. Our academy predominantly serves the community of Bramley and Rodley in Leeds. We are oversubscribed and popular. More families are choosing Leeds West Academy as first-choice for their children than ever before. Our students are amazing; in lessons, pupils behave well and show respect to their teachers. They are attentive and responsive and collaborate well to support each other’s learning (Ofsted, 2024). We benefit from world-class facilities accommodated in a £30 million building, which opened in late 2011 with a large expansion in 2023. Staff and students at the academy benefit from a bright, modern, heavily resourced learning environment, which is highly flexible to meet the needs of the 21st century learner. Role: A dedicated Personal Assistant to provide a confidential and support service to the Principal, Academy Business Manager and Senior Leadership Team in managing daily tasks and ensuring the smooth operation of the academy. This is a unique opportunity to join a dynamic large secondary academy and contribute to the success of our students in line with our vision and values. Duties and Responsibilities: • To proactively organise and manage all aspects of the Principal’s and senior leadership team’s business to ensure the effective running of the Academy. • To respond to emails, written correspondence and telephone calls on behalf of the Principal and senior leadership team as requested, using own initiative to take action on standard administrative and secretarial matters. • To deal with enquiries from parents, students, staff, governors, external organisations including feeder schools and prospective parents and pupils, on a wide range of issues. • To act as the first line of response to other internal and external enquiries directing them to other internal staff as appropriate. • To work closely with the Principal/Academy Business Manager and Vice Principal’s, including arranging appointments, organising meetings and events and managing the Principal, Academy Business Manager and Vice Principal’s diaries when required.. Location : Leeds, West Yorkshire
  • Education Centre Manager Yardley Full Time
    • Unit 23, Swan shopping centre, 20 Church Rd, Birmingham B25 8UJ
    • 31K - 34K GBP
    • Expired
    • Why Explore Learning? Are you passionate about education and ready to lead a dynamic team to success? Do you have the vision and drive to create a vibrant, growing, and profitable learning environment? Explore Learning is looking for an inspiring Education Centre Manager to take control of a Centre and make a real difference in the lives of children. What you’ll be doing: Set ambitious, achievable goals and motivate your team to deliver outstanding results for both our customers and the business. Take a proactive approach to safeguarding the members in your care. Taking responsibility to ensure the centre is compliant with Ofsted and company safeguarding requirements. You will actively uphold safeguarding policies and practices, demonstrating a commitment to creating a secure and supportive environment for children at all times. Manage and coach a full-time Assistant Manager and a team of part-time Tutors, providing daily feedback and upskilling. Evaluate and enhance education delivery and service standards to support every child in reaching their potential. Enhance the centre’s local reputation by engaging with stakeholders and leading sales and marketing events to attract new customers. Tailor customer journeys from prospect to member, ensuring outstanding experiences that meet individual needs. Cultivate a family feel within the centre, fostering strong relationships with both members and staff. Lead the implementation of new initiatives and guide your team in adapting to changes effectively. Manage daily, weekly, and monthly goals while handling challenging conversations and working independently. We're looking for someone with: Excellent communication skills who can engage and empower their team while maintaining clear and effective interactions with all stakeholders. Proven experience in leading and managing a team, with a track record of setting and achieving goals. A passion for education and making a difference to children, along with a strong sense of educational professionalism. The ability to take overall responsibility for centre profitability, reputation, and operations. A strong commitment to delivering an outstanding customer journey tailored to individual needs. Confidence and skill in selling to new customers and promoting the centre. A proactive approach to challenging situations and implementing new initiatives. Why join us? You’ll have the autonomy to run and lead a tuition centre with the support of talented peers and staff. We offer high-quality training and abundant opportunities for personal growth and development. Most importantly, you’ll play a pivotal role in shaping the educational journeys of children. If you're ready to lead a team, inspire children, and create a thriving educational environment, we want to hear from you! Apply today and join us in making a lasting impact at Explore Learning. Location: You will be based at our Explore Learning centre in Coventry full-time. Starting salary: £31,250 - £33,750 PA salary depending on experience. *Those working at centres in the London area will receive an additional uplift to their annual pay between £1000 and £3500 due to London weighting. Contract: Full-time, permanent contract Working Hours: a typical week: Tuesday 11am - 8pm Wednesday 11am - 8pm Thursday 11am - 7pm Friday 9am - 6pm Saturday 9am - 5pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 31 annual days off (27 flexible + 4 gifted days when centres are closed at Christmas). You’ll have an additional 3 paid days you can take for a personal or religious celebration, wellbeing or a volunteer day. You'll also receive additional holiday time based on your length of service. There will be the potential to earn an additional individual performance contribution based on the performance of your centre of £1250 twice a year. Benefit from staff discounts including gym memberships and sportswear, free 16-25 or 26-30 railcard, free counselling services, access to My Possible Self (a wellbeing app), a cycle to work scheme, and a discounted Tastecard. An additional length of service reward will give you access to private health insurance with Vitality. We offer fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members. Take advantage of our referral bonus offering, payroll giving scheme, enhanced parental leave, and pension options. Please note, we hire on a first-come, first-served basis and reserve the right to close this vacancy once a suitable candidate is hired.. Location : Unit 23, Swan shopping centre, 20 Church Rd, Birmingham B25 8UJ
  • Service Manager for Multi Agency Safeguarding Hub and Early help Full Time
    • Oxford, OX1 1ND
    • 62K - 65K GBP
    • Expired
    • Help Shape the Future for Oxfordshire’s Children About us Oxfordshire children’s services is a family safeguarding authority dedicated to strength based working with our children and their families, underpinned by motivational interviewing, trauma informed and restorative practice. We received a ‘good’ judgment in our last ILACS Ofsted inspection. Oxfordshire is a diverse county encompassing both market towns and rural landscapes, and it offers a wealth of historical sites, vibrant cultural events, and prestigious academic institutions. You will be working in an organisation that is free thinking, supportive, flexible, and helps people achieve their ambitions. We are not afraid to do things differently and our dynamic culture means this is a place where new ideas are embraced and innovation thrives. About the role We have implemented our Family Safeguarding Model across children’s services and are now developing our response to the social care reform and the Family First Government initiative. This role will be partnership focussed as we explore to further improve our MASH (Multi Agency Safeguarding Hub) and further enhance partnerships within the Family First agenda and co-design with our children, young people and their families The Service Manager for MASH and Early Help has overall responsibility for the operational management of our Early Help, Locality Community Support Service LCSS and MASH teams. This role will be responsible for ensuring a consistent application of governing legislation and the Oxfordshire Partnerhsip Early Help and Prevention Strategy with specific responsibility for Family Hubs. This role will lead the operations of the Multi-Agency Safeguarding Hub (MASH) and Locality Community Support Service (LCSS), working closely with children’s social care teams and partner agencies. This role will provide leadership for and management of allocated resources to ensure and that Childrens Social Care Practice Standards and operating model of Family Safeguarding are delivered to achieve positive outcomes for children and their families. This role will manage the performance of the MASH, ensuring that a safe, effective and timely response is provided to children and families who need both additional and specialist services, or urgent safeguarding intervention. This role will be responsible for collaboration with partners to ensure that there is a common understanding of emerging needs/ local thresholds across the partnership, including support and challenge as required. This role will contribute to the operational management and strategic development of the Service as a member of the Children’s Services Management Team to be inspection ready and deputise for Assistant Director’s as required. This role will provide joint leadership of LCSS and MASH across partnership in order to promote. Early help and early intervention provide access to the right support at the right time to enable independence and reduced needs. About you You will be an essential component in developing Oxfordshire’s approach to families first as well as developing our family hubs and continued promotion of early help and prevention across Oxfordshire. We are looking for an enthusiastic and passionate individual to join a dedicated group of service managers to provide impactful, child focussed support and interventions for our children and their families in Oxfordshire. You’ll need a full driving licence and the flexibility to work countywide. The post requires a recognised social work qualification and registration with Social Work England. You will have a proven track record in leading outcome focused services and demonstrating For an informal discussion about the role please contact Delia Mann, Deputy Director for Countywide Services Delia.Mann@Oxfordshire.gov.uk Our Rewards & Benefits Relocation expenses of up to £8,000 A good to outstanding OFSTED rating Regular training opportunities A flexible, agile organisation A generous local government pension scheme 30 days annual leave plus bank holidays Culture of flexible working Technology to support agile working where role permits Option to ‘buy’ additional holiday 24/7 access to Employee Assistance Programme including access to health and wellbeing support Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9% Enhanced family friendly policies Local and national discounts for shopping and travel Great learning and development opportunities to support your ongoing development. How to apply To apply, you will need to complete an online application form. This includes a section asking you to explain how you meet the requirements of the job role and selection criteria, as specified in the job description. You may attach a cover letter and/or CV to your application form; however, it is not mandatory. If you experience any difficulties whilst completing the application form, please contact the Recruitment Team using the Recruitment Application Enquiry Form on the Home Page. Our commitment to: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all. Our commitment to: Guaranteed Interview Schemes As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Our commitment to: Safeguarding Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments. Our commitment to: Flexible Working We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you encounter any issues with the application system, please contact: Careers@Oxfordshire.gov.uk. Location : Oxford, OX1 1ND
  • Clinical Nurse Specialist Full Time
    • East Sussex, England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Band 7 Main area Neurology Grade Band 7 Contract Permanent Hours Full time - 37.5 hours per week Job ref 343-7288711-RB-SK Site St Helier Hospital Town Carshalton Salary £53,751 - £60,651 pa Inclusive of HCAS Salary period Yearly Closing 18/08/2025 23:59 At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values. Job Overview An exciting opportunity has arisen for a highly motivated, experienced clinical nurse specialist to join our Neurology Department to be an integral part of a team providing care for patients with epilepsy. The specialist nursing role requires individuals to develop expertise in the speciality, be able to teach and support staff in the clinical areas, undertake research and audit as required and consider how to gain patient feedback to review and improve services. You should be an effective communicator, motivated and self-directed and willing to continue to develop professionally. Main duties of the job The successful candidate will develop the excellent specialist nursing service for people with epilepsy under the care of Epsom & St Helier Hospital so as to provide appropriate support for their condition. To provide nursing cover and support for other neurological conditions. To ensure an integrated service is delivered for people with epilepsy, liaising with other members of the multidisciplinary team including physiotherapists, occupational therapists, speech and language therapists, continence service, neuropsychology services, social workers. Continue to develop the interface between Hospital, Community and Primary Care Services to ensure that patients are able to manage their condition at home without unnecessary hospital admissions/stays. To develop the knowledge of both people with epilepsy and Health Care Professionals about the optimal management of epilepsy and symptoms associated with it. To liaise with the voluntary sector in order to develop the support and services available for people with epilepsy. To be an integral part of the specialist neurological team for assessment, management and review of epilepsy patients and their treatment(s). To provide specialist nursing care in responsive to individual epilepsy patient needs. To provide expert advice and guidance. To liaise with the regional epilepsy network to ensure best possible care for patients with epilepsy under the care of Epsom & St Helier Hospitals. Working for our organisation St Georges, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St Georges Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. Detailed job description and main responsibilities Please see the attached supporting document which contains more information about the Clinical Nurse Specialist Epilepsy role at Epsom and St Helier. Person Specification Qualifications And Training Essential Criteria Current NMC registration Degree in relevant health subject Evidence of recent CPD Desirable criteria Post-registration qualification in neurosciences/management of epilepsy Accreditation for non-medical prescribing course Experience & Knowledge Essential criteria Previous teaching experience Demonstrates an understanding in the needs of patients with long term conditions Excellent communication skills Demonstrable ability to plan, organise and prioritise Ability to use research evidence to improve practice Good IT skills including word processing and simple databases Commitment to engage in ongoing CPD Desirable criteria General knowledge in a wider sphere of neurological conditions such as Multiple sclerosis, dementia and parkinson's disease Skills and Personal Attributes Essential criteria Ability to work in a multi-disciplinary team Commitment to continuing professional development Ability to work under pressure Willingness to work with all colleagues to maintain and develop a comprehensive service Desirable criteria Courses/training in advanced communication and leadership skills Your application : Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria. References : You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks. Closing date : In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. Shortlisting : You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly. DBS : We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role. ______________________________________________________ Disability Advice Line: S WL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments c ontact our Confidential Disability Advice Line at: Telephone: 02082963786 Text: 07501066267 Email: . Our confidential answering service is available after 5pm. ______________________________________________________ Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. LNKD1_UKTJ. Location : East Sussex, England, United Kingdom
  • 8634 - Business Administrator Full Time
    • BN7 1EA
    • 28K - 30K GBP
    • Expired
    • Overview of the job This is an administrative job in an establishment Summary The job holder will provide administrative support within the Offender Management administrative hub maintaining administration systems and servicing the local courts within specified timescales for the establishment. This is a rotational, non-operational job with no line management responsibilities. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Undertake the transactional activity associated with the Offender Management function. This includes processing the following paperwork ready for checking and onward transmission by the Hub Manager: • Discharge Report / Pre-Discharge Report • Bail applications • Release on Temporary License (ROTL) • Home Detention Curfew (HDC) • Offender Assessment and Sentence Management (OaSys) • Multi-Agency Public Protection Arrangements (MAPPA) • Re-categorisation • Sentence calculations, including conduct initial checks • Appeals • Violent Sex Offender Register (VISOR) • Multi-Agency Risk Assessment Planning (MARAP) • Adjudications • Indeterminate Sentence Prisoners • Parole applications • Legal Correspondence • License Applications • Resettlement overnight Release • Prisoner Fines • Foreign Nationals/Deportation/Immigration • Risk to Children/Safeguarding Children • Harassment/Restraining Orders • Category A administration • Recall paperwork • Public Protection Undertake other administrative tasks including: • Organise, produce and maintain accurate records for area of work • Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department in establishment • Complete monitoring returns for area of work • Input requisitions on to the finance database and process requisitions for defined area of work • Co-ordinate any awareness sessions for area of work • Prepare paperwork for checking by Manager, conducting sentence calculations as required • Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared • Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required • Collate information relating to relevant Service Delivery Indicators (SDIs) • Act as secretary to meetings as required including organising agenda, taking and distributing minutes and action points The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder An ability to fulfil all spoken aspects of the role with the confidence through the medium of English or (where specified in Wales) Welsh.. Location : BN7 1EA
  • Implementation Advisor - Midland and East of England Full Time
    • Home Based, NG18 4RG Midlands sand East of England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary The Future NHS Workforce Solution Transformation Programme is a nationally significant digital transformation initiative, designed to support the evolution of workforce systems and practices across NHS organisations in England and Wales. It will build on the success of the current Electronic Staff Record (ESR) and pave the way for its future replacement. We're seeking a passionate and driven individual to join our Readiness and Implementation Team as part of this major programme. In this role, you'll work directly with NHS organisations to help optimise their use of ESR while preparing for a smooth and effective transition to the future solution. You'll provide expert guidance, drive strategic readiness, and ensure stakeholders are fully equipped to adopt and embed the new system - supporting lasting workforce transformation across the health and care system. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Flexi time o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts! Main duties of the job You'll provide hands on support and guidance to user organisations in their optimisation of the current NHS workforce system (ESR), and working with them in preparing for, and implementing the future NHS workforce solution. Driving the strategic priorities of the programme, ensuring excellent service. Lead and support optimisation initiatives with user organisations, including the creation of project plans, delivery of workshops and webinars, and provision of expert advice to enhance use of ESR. Collaborate with user organisations to ensure robust ESR optimisation project plans are in place as part of wider readiness. Assist Implementation Managers in developing and delivering readiness frameworks. Collect, analyse and share relevant data and insights relating to ESR optimisation and organisational readiness. Report on project progress, emerging risks, and interdependencies. Build and maintain strong, collaborative relationships with stakeholders across user organisations, promoting engagement in both current ESR optimisation and future system rollout. Deliver targeted education and training to support ESR optimisation and promote a self-service culture, driving improved user experience. Encourage effective use of rollout materials and guidance, ensuring user organisations are well-equipped for successful transformation. Promote a culture of accountability, innovation, and continuous learning. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Details Date posted 05 August 2025 Pay scheme Agenda for change Band Band 7 Salary £47,810 to £54,710 a year Contract Permanent Working pattern Full-time Reference number 914-BSA7384727 Job locations Home Based Midlands sand East of England NG18 4RG Job description Job responsibilities In this role, you are accountable for: Operational Service Delivery & Optimisation Working with user organisations to progress ongoing optimisation initiatives, which includes developing project plans, project materials, providing specialist advice, guidance and education in the form of workshops and webinars to enable user organisations to optimise the current workforce solution (ESR). Working closely with user organisations ensuring they have robust project plans in place to successfully deliver the current workforce solution (ESR) optimisation projects as part of their readiness activities for the future workforce solution. Have a professional line of accountability to the ESR service Development and Operations team to ensure that up to date knowledge of ESR development and functionality is maintained in order to provide the right support to user organisations. Implementation of the Future NHS Workforce Solution Provide support to the Implementation Managers with the development and delivery of readiness frameworks to evaluate user organisations preparedness for the future solution. Work directly with user organisations to ensure that they deliver on their responsibilities in relation to their allocated implementation wave, supporting them to transition successfully to the future solution. This will include monitoring progress on readiness activities, sharing intelligence on dependencies and emerging risks and issues, and collaborating closely with stakeholders internally and externally to minimise impact on rollout schedules. Data Insight & Reporting Collect and share data and insight about the optimisation of the current workforce solution system (ESR) and user organisation readiness for the future solution, in particular, project progress, key dependencies and emerging risks and issues. Stakeholder Relationship Management Build and manage strong operational relationships with a wide range of stakeholders within user organisations, foster positive engagement, and collaboration on both the current workforce solutions (ESR) optimisation and the future solutions rollout. Influence commitment from user organisations to fulfil their role in preparing for and implementing the future solution. Developing the capabilities of the User Organisations Provide specialist education and training to encourage the optimisation and benefit realisation of the current workforce solution (ESR), which in turn will strengthen user organisations readiness in relation to a self service culture and improved user experience Implementation Advisors are required to have an operational knowledge and capability of resource planning and associated budget requirements to support and advise user organisations as they plan and deliver readiness and implementation projects, including preparing PIDs and other key implementation documentation. Support the Implementation Leads and Managers in the development of frameworks that will comprehensively assess the change management, and wider capabilities needed for a user organisation to both optimise the current workforce solution(ESR) and to successfully implement the future solution. Working closely with user organisations to positively influence their use of roll out guidance and material and/or products that will support user organisations. Line Management If, and when required provide line management capability, fostering a collaborative and supportive environment. Set clear goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Continuous Improvement Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. Ways of working Work as part of a team to foster a collaborative and supportive environment. Working with all members of the Implementation team, the wider NHSBSA programme team and NHSBSA teams. Applications will be reviewed regularly and we may take the decision to close the advert early at any point up until the closing date, if we receive a high number of suitable applications. If youre interested in this role, its important that you get your application in early to avoid missing this fantastic opportunity. The roles will be appointed on a permanent basis and are being recruited to support a specific workstream within the FWS programme, which is scheduled to run until 2030. Job description Job responsibilities In this role, you are accountable for: Operational Service Delivery & Optimisation Working with user organisations to progress ongoing optimisation initiatives, which includes developing project plans, project materials, providing specialist advice, guidance and education in the form of workshops and webinars to enable user organisations to optimise the current workforce solution (ESR). Working closely with user organisations ensuring they have robust project plans in place to successfully deliver the current workforce solution (ESR) optimisation projects as part of their readiness activities for the future workforce solution. Have a professional line of accountability to the ESR service Development and Operations team to ensure that up to date knowledge of ESR development and functionality is maintained in order to provide the right support to user organisations. Implementation of the Future NHS Workforce Solution Provide support to the Implementation Managers with the development and delivery of readiness frameworks to evaluate user organisations preparedness for the future solution. Work directly with user organisations to ensure that they deliver on their responsibilities in relation to their allocated implementation wave, supporting them to transition successfully to the future solution. This will include monitoring progress on readiness activities, sharing intelligence on dependencies and emerging risks and issues, and collaborating closely with stakeholders internally and externally to minimise impact on rollout schedules. Data Insight & Reporting Collect and share data and insight about the optimisation of the current workforce solution system (ESR) and user organisation readiness for the future solution, in particular, project progress, key dependencies and emerging risks and issues. Stakeholder Relationship Management Build and manage strong operational relationships with a wide range of stakeholders within user organisations, foster positive engagement, and collaboration on both the current workforce solutions (ESR) optimisation and the future solutions rollout. Influence commitment from user organisations to fulfil their role in preparing for and implementing the future solution. Developing the capabilities of the User Organisations Provide specialist education and training to encourage the optimisation and benefit realisation of the current workforce solution (ESR), which in turn will strengthen user organisations readiness in relation to a self service culture and improved user experience Implementation Advisors are required to have an operational knowledge and capability of resource planning and associated budget requirements to support and advise user organisations as they plan and deliver readiness and implementation projects, including preparing PIDs and other key implementation documentation. Support the Implementation Leads and Managers in the development of frameworks that will comprehensively assess the change management, and wider capabilities needed for a user organisation to both optimise the current workforce solution(ESR) and to successfully implement the future solution. Working closely with user organisations to positively influence their use of roll out guidance and material and/or products that will support user organisations. Line Management If, and when required provide line management capability, fostering a collaborative and supportive environment. Set clear goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Continuous Improvement Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. Ways of working Work as part of a team to foster a collaborative and supportive environment. Working with all members of the Implementation team, the wider NHSBSA programme team and NHSBSA teams. Applications will be reviewed regularly and we may take the decision to close the advert early at any point up until the closing date, if we receive a high number of suitable applications. If youre interested in this role, its important that you get your application in early to avoid missing this fantastic opportunity. The roles will be appointed on a permanent basis and are being recruited to support a specific workstream within the FWS programme, which is scheduled to run until 2030. Person Specification Personal Qualities, Knowledge, and Skills Essential Extensive knowledge of the functionality within the current workforce solution (ESR) in the context of supporting User Organisations to optimise and realise the benefits of the solution. Being part of a team: A team player with the ability to collaborate and support team colleagues. Current ESR knowledge: Ability to deliver credibility of the ESR solution and challenge conventional and traditional approaches, ensuring that they are aligned with both current system optimisation and the readiness and implementation goals for the future solution. Project and Programme Management: Knowledge and evidence of operational and programme delivery, project planning and implementation, including monitoring progress. Data insight and reporting: Analytical approach, with the ability to produce clear and concise information to inform readiness assessment and implementation planning Stakeholder Engagement and Relationship-Building: Proven skills in building relationships and engaging stakeholders at all levels to foster collaboration and ensure shared goals are met. Change Management: Experience in change management principles and methods, to be able to work effectively with the future supplier and influence User Organisations to drive their organisational change journeys, manage resistance, and deliver skill development. Communication and Influence: Excellent communication skills with the ability to inspire and influence and secure buy-in from stakeholders and manage cross-functional relationships. Desirable Knowledge of Workforce Solutions/ERP Systems: Familiarity with workforce management, HR, or ERP system environments and an understanding of common challenges and best practices in system transition. Ability to operate in a complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuous improvement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in an implementation role within an operational service delivery environment. Experience in programme management, or change management setting, ideally in technology or workforce solutions Evidence of managing system implementations and supporting teams through change. Experience in stakeholder management and relationship-building at an operational level, with a focus on engagement and collaboration. Experience with data insight and reporting to support decision-making and inform readiness and implementation strategies. Desirable Experience in an HR, workforce management, or Enterprise Resource Planning/Human Capital Management systems environment. Experience working in the NHS or public sector. Familiarity with continuous improvement methodologies (e.g., PROSCI Lean, Six Sigma). Qualifications Essential Postgraduate Degree or equivalent Evidence of Continued Professional Development Desirable Master's degree or Postgraduate professional qualification (eg MCIPD) Project Management Qualification - PRINCE2 Foundation or equivalent Qualification in programme management, or a related discipline Change Management qualification (e.g., PROSCI) Person Specification Personal Qualities, Knowledge, and Skills Essential Extensive knowledge of the functionality within the current workforce solution (ESR) in the context of supporting User Organisations to optimise and realise the benefits of the solution. Being part of a team: A team player with the ability to collaborate and support team colleagues. Current ESR knowledge: Ability to deliver credibility of the ESR solution and challenge conventional and traditional approaches, ensuring that they are aligned with both current system optimisation and the readiness and implementation goals for the future solution. Project and Programme Management: Knowledge and evidence of operational and programme delivery, project planning and implementation, including monitoring progress. Data insight and reporting: Analytical approach, with the ability to produce clear and concise information to inform readiness assessment and implementation planning Stakeholder Engagement and Relationship-Building: Proven skills in building relationships and engaging stakeholders at all levels to foster collaboration and ensure shared goals are met. Change Management: Experience in change management principles and methods, to be able to work effectively with the future supplier and influence User Organisations to drive their organisational change journeys, manage resistance, and deliver skill development. Communication and Influence: Excellent communication skills with the ability to inspire and influence and secure buy-in from stakeholders and manage cross-functional relationships. Desirable Knowledge of Workforce Solutions/ERP Systems: Familiarity with workforce management, HR, or ERP system environments and an understanding of common challenges and best practices in system transition. Ability to operate in a complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuous improvement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in an implementation role within an operational service delivery environment. Experience in programme management, or change management setting, ideally in technology or workforce solutions Evidence of managing system implementations and supporting teams through change. Experience in stakeholder management and relationship-building at an operational level, with a focus on engagement and collaboration. Experience with data insight and reporting to support decision-making and inform readiness and implementation strategies. Desirable Experience in an HR, workforce management, or Enterprise Resource Planning/Human Capital Management systems environment. Experience working in the NHS or public sector. Familiarity with continuous improvement methodologies (e.g., PROSCI Lean, Six Sigma). Qualifications Essential Postgraduate Degree or equivalent Evidence of Continued Professional Development Desirable Master's degree or Postgraduate professional qualification (eg MCIPD) Project Management Qualification - PRINCE2 Foundation or equivalent Qualification in programme management, or a related discipline Change Management qualification (e.g., PROSCI) Employer details Employer name NHS Business Services Authority Address Home Based Midlands sand East of England NG18 4RG Employer's website https://careers.nhsbsa.nhs.uk/ (Opens in a new tab) Employer details Employer name NHS Business Services Authority Address Home Based Midlands sand East of England NG18 4RG Employer's website https://careers.nhsbsa.nhs.uk/ (Opens in a new tab). Location : Home Based, NG18 4RG Midlands sand East of England, United Kingdom
  • Care Assistant Full Time
    • SE9 5DF
    • 27K - 100K GBP
    • Expired
    • Hiring Home Care Assistants to work within the London Borough of Greenwich (Eltham SE9 & SE3) Why not meet new people, make friends, boost your career opportunities and give back to your local community. Here at Carepoint Services we not only invest in your career development, we support you to fulfil your dreams! Join our team of Home CARE ASSISTANTS who work within the London Borough of Greenwich (Eltham SE9 & SE3) to support local residents who reside in their own homes. CARE ASSISTANT DUTIES INCLUDE: o Meal Preparation o Shopping o Housework o Personal Care and Hygiene Tasks o Record Keeping o Administering Medication o Emotional and Wellbeing Support WHAT CAN CAREPOINT SERVICES OFFER YOU? o London Living Wage Guarantee (currently £13.85 per hour) o Employee Assist Programme o Travel Pay and Mileage o Extensive Training Programme and Induction o Professional Qualifications o Career Progression and Opportunities o Carer of the Month Rewards o Proud to Care Rewards Whether you are looking for PART TIME or FULL TIME hours we have morning, evening and weekend shifts available to suit your lifestyle. CAREPOINT SERVICES are a Domiciliary Care Service working with a variety of Local Authorities across London, Surrey Oxfordshire and Sussex. All of our services are rated GOOD by our regulator CQC. We pride ourselves on our experience, person centred care and good reputation for excellence and is the reason why we are Lead Provider in several Borough. Location : SE9 5DF
  • Customer Service Advisor (Saturday & Sunday) (Airdrie Leisure Centre) - REQ04541 - 434886 Full Time
    • Airdrie, ML6 7HU
    • 27K - 27K GBP
    • Expired
    • INTERNAL APPLICANTS MUST APPLY VIA MYSELF Based in Airdrie Leisure Centre, Airdrie your main task will be to assist our customers within the busy venue and ensure that they enjoy their visit. You will be responsible for general reception duties involving cash handling, venue bookings, and customer enquiries as well as promoting and participating in all membership/sales initiatives. Previous moderate experience in a customer related service industry together with excellent communication skills and customer care skills are essential. You will also have knowledge of Microsoft Office packages and have a polite and helpful manner. A reception or administration qualification is desirable. Work Pattern Week 1: Saturday & Sunday, 7.45am to 1pm Week 2: Saturday & Sunday, 12.45am to 6pm Working here at North Lanarkshire Council If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. For more information on local authority careers visit the myjobscotland career hub North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. Click here to see our Recruitment Charter. *For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL ***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***. Location : Airdrie, ML6 7HU
  • IT Service Desk Manager Full Time
    • nottingham, NG2 3NG
    • 10K - 100K GBP
    • Expired
    • Contract Type: 12 Months Fixed Term Contract Working Hours: 37 hours per week Worker Type: Hybrid Worker Salary: Starting Salary is £46,142 (Level one) - £49,282 (Level 4) per annum Location: Loxley House, Station Street, Nottingham, NG2 3NG We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role The IT Service is looking for a customer focussed, technically experienced Service Desk Manager responsible for overseeing the first line support function, ensuring efficient and high-quality customer centric service delivery to end users and management of the IT Service Desk team and processes. Experience of introducing and configuring a new IT Service Management Tool and automation of processes will be advantageous as part of the exciting changes and transformation of the IT Service. You will act as the senior point of escalation for complex support queries alongside leading the day-to-day operations of our Service Desk Team – managing people, processes, and performance to ensure colleagues receive a responsive, high-quality service, no matter where they're based. You will be required to support the adoption of automation and ser-service tools to create efficiencies and embed a proactive, data-driven approach to service improvement but monitoring key metrics like ticket volumes, resolution time and customer satisfaction. About You The ideal candidate will have: · Proven experience working as a Service Desk Manager in a corporate IT environment, leading IT Support teams in a fast-paced customer facing service. · Knowledge of IT service management and delivery processes, incident and Major Incident management, request management, problem resolution, and change management · Excellent management, communication and coaching skills to build and maintain successful teams, relationships, a culture of positivity and accountability. · A keen eye for service performance data, with the drive to act on trends and implement improvements. · Good all-round technical knowledge of end-user support environments – including Microsoft 365, Windows, corporate applications, telephony and networking fundamentals. Applicants should submit their CV and covering letter as one document outlining how their current skills, knowledge and experience meets the essential criteria listed above. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. For informal enquiries please contact Wendy Hopkins, IT Customer Engagement and Applications Manager, by email at wendy.hopkins@nottinghamcity.gov.uk. Closing Date: 17th August 2025 The Job Description and Person Specification can be found here. Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: week commencing 25th August 2025 When completing your application, please contact our Employee Service Centre: https://emss.org.uk/support By applying to this job, you agree to our Terms & Conditions.. Location : nottingham, NG2 3NG
  • Senior Care Assistant - Care Home Full Time
    • Barchester Healthcare, CF3 2UQ Cardiff, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Main duties of the job You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. About us Barchester Healthcare is a leading provider of care homes and healthcare services in the UK. They are committed to delivering high-quality, person-centred care and support to their residents, with a focus on promoting their independence, dignity and wellbeing. Details Date posted 05 August 2025 Pay scheme Other Salary £14.39 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1357041397 Job locations Barchester Healthcare Cardiff CF3 2UQ Job description Job responsibilities ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential NVQ Level 3 or Advanced Diploma in Health & Social Care Person Specification Qualifications Essential NVQ Level 3 or Advanced Diploma in Health & Social Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Barchester Healthcare Address Barchester Healthcare Cardiff CF3 2UQ Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Cardiff CF3 2UQ Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, CF3 2UQ Cardiff, United Kingdom
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