Senior Residential Support Workers - South Wales Full-Time Opportunities Available Salary: Up to £27,291.60, plus £50 per sleep-in shift Brook Street Social Care are looking for a passionate individual who cares about making a real difference in the lives of children and young people! We're looking for dedicated Senior Residential Support Workers to join a team across our client's children's homes in South Wales. If you're committed to providing a safe, nurturing, and supportive environment for children who've faced early life challenges, we'd love to hear from you. Duties: Build and maintain strong working relationships with colleagues, other agencies, and the local community to support teamwork and partnership. Support the Registered Manager in developing staff skills and improving team performance. Help manage the use of resources effectively-both financial and physical. Follow all relevant laws, policies, and company financial procedures. Manage and share information clearly and securely to support communication and decision-making. Support the planning and delivery of projects, and help improve policies, procedures, and quality assurance systems. Build and maintain positive relationships with young people and their families. Help create a safe, nurturing, and stimulating care environment for children and young people. Support child protection by identifying and reporting risks, and ensuring proper care and management procedures are followed. Promote equality, diversity, and individual rights, and support systems that uphold them. Support young people's health, wellbeing, and personal development-including their education and sense of identity. Assist with assessing young people's needs and reviewing care plans. Help implement and evaluate programmes that manage behaviour and reduce risk. Encourage children to take part in leisure and recreational activities. Take responsibility for your own learning and professional development. Carry out other tasks as requested by the Head of Children's & Residential Services. Always follow health and safety guidelines to protect yourself, your colleagues, and the public. Understand that this job description may be updated, but your responsibilities will remain at the same level. Qualifications QCF/NVQ Level 3 in Health & Social Care (Children and Young People) Requirements: Minimum of 1 years' experience in a care setting A caring, compassionate, and dependable nature Strong communication skills Motivation to empower young people and promote independence Flexibility, resilience, and a strong work ethic Aged 22 or over (to maintain appropriate age gaps with the young people in our care) Full UK manual driving licence (essential) Benefits to you: Career Progression Fully paid induction and training 28 days of paid annual leave Up to 5 extra days for long service Employee referral bonus scheme Funded opportunities to gain further nationally recognised qualifications Company pension scheme All roles are subject to enhanced DBS checks and satisfactory references. Apply online or call Hannah on 02920224755 #CFFJP. Location : Pontypridd, Rhondda Cynon Taff, CF37 3EE

Support Worker Swansea, Neath and Port Talbot Are you looking for a new rewarding role supporting adults with additional needs? Have you experience in supporting adults with learning difficulties, physical disabilities and challenging behaviour? We want to hear from you... ESSENTIAL: FULL UK MANUAL DRIVING LICENCE: Driver's licence with access to your own vehicle. Either have or happy to obtain business insurance to support residents FLEXIBILITY required to support with rotas full time: Monday - Sunday 40hours a weekdays, nights, sleeps and weekends. 18 years or older due to the requirements of the services Sponsorship unavailable for this role. Qualifications: Must have a commitment to achieving QCF Level 2 Health and Social Care and other relevant qualifications. Skills: Domestic and home maintenance skills including cooking, cleaning, laundry etc. Able to work as part of a team and independently Able to support people with learning difficulties Able to respond to emotional needs of people being supported Able to communicate effectively verbally and writing What you'll be doing: You will be supporting adults with physical or learning disabilities within the residential home and local community and therefore it is essential you're a driver. Depending on the home you're supporting, needs may include autism, epilepsy, sensory impairment and non-verbal individuals. To support individuals the best you can, you will ideally have experience of supporting those with challenging behaviours. Your role will to be encourage people to live their lives to the fullest through various means whether this is emotional and/or physical support through fulfilling life skills and house tasks in addition to helping engage within their local community. You will be involved with in-house activities including cooking, preparing meals and general housekeeping in addition to community-based activities involving supporting individuals in their hobbies, leisure and social activities. In addition to providing high-quality care and support, you will aid to build positive relationships with residents, families and colleagues. To apply for this role please call Hannah Govier on 02920224755 or send your email #CFFJP. Location : Swansea, Swansea, SA15NN

What’s on offer? Up to £60,000 per year + up to 30% bonus, enhanced pension scheme, healthcare, life assurance and illness protection plan, discounts platform, 24/7 access to GP online, paid breaks, 50% discount off food for up to 6 people, 50% off accommodation and employee assistance programme offering 24/7 support and advice. What hours will you be working? 48 hours per week including evenings and weekends with 2 consecutive rest days each week. Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities. The Pub and The Lodge - The Coach and Four, Wilmslow A rare opportunity has come up at one of our premium hotel sites - The Coach and Four. The site, in Wilmslow, was once an historic coach house, and has been transformed into a fantastic site offering 36 high-quality rooms and a fresh-food pub restaurant and is one of our flagship sites. What You’ll Be Doing As a General Manager The General Manager is a key role in making the Coach and Four a success. You will have operated a hotel/pub/inn with at least 20 rooms with a premium food and drink offering You’ll have experience of hotel revenue management, adjusting room rates to maximise average room rate, occupancy and sales from corporate accounts You will have experience of fresh food led sites that take at least 30K net a week (at least 50% food) You build and maintain a strong reputation based on great food and excellent hospitality. You engage with customers and their feedback is important to you. You’ll be geared up towards self-promotion through social media and building a fantastic local reputation with the ability to host quality events. You build and motivate a strong efficient team. You’re an active leader, creating a culture of involvement, professionalism, and fun. Your team are loyal, and you recognise their contributions regularly. You know your way around a P & L and actively manage your key lines. You are super organised, have tight control on cash and stocks, manage your controllable costs and your admin is always impeccable and returned on time. And of course you'll love people and pubs! Skills & Experience With a focus on developing positive relationships within the community, you will have strong customer service skills with the ability to develop an inspiring culture across the site for your customers and your team. You will seek to improve your site and your own personal development, through a process of continual learning, and be an advocate of continual learning and development for your team. Able to plan and organise, you will have a strategic awareness of the long term goals of the business and be able to achieve your objectives, using evidence based decision making, and your determination to succeed. As a General Manager you will be passionate, resilient, friendly and fair, you will have a strong and ethical approach to carrying out your role, and be an empowering leader for your team. About Hydes Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams. Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities. Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.. Location : Wilmslow, England, United Kingdom

Paralegal Officer – Permanent Housing Service & Legal Service Salary Grade 5 i.e. £30,060- £32,654 per annum Full Time, 37 hours per week We’re looking for a motivated and detail-oriented Housing Disrepair Team Paralegal Officer to join our team, supporting litigation cases related to housing disrepair. In this key role, you’ll assist in the preparation and progression of legal proceedings, helping to ensure tenants receive the justice and repairs they deserve. You’ll be working with both tenants and legal professionals to ensure cases are handled efficiently, from initial assessment through to court proceedings. Your role will be vital in ensuring that disrepair cases are managed with precision and expertise. Your responsibilities will include drafting legal documents, managing case files, liaising with solicitors and external legal representatives, and ensuring all documentation is organised and filed correctly. To succeed in this role, you should have previous paralegal or legal assistant experience, ideally in housing law or a related field, with a solid understanding of the litigation process. You’ll need excellent communication skills, a keen eye for detail, and the ability to manage multiple tasks in a fast-paced environment. If you’re passionate about housing law and want to make a real impact in the lives of tenants, we’d love to hear from you. If you would like more information about the role, please contact Stella Bacon, Council Solicitor stella.bacon@bassetlaw.gov.uk or (01909) 533 533. We offer a generous employee benefit package including 26-32 days holiday plus bank holidays, free healthcare cash plan, flexitime and so much more. You can read about all our employee benefits here. We value the diversity of our people and actively encourage applications from all sections of the community. We maintain fair and well thought out recruitment processes at every stage to make sure that everyone is treated equally. To apply please visit Jobs and careers | Bassetlaw District Council to upload your CV and covering letter, highlighting your relevant experience, qualifications, skills and achievements. Please note that the application process will require you to upload your CV. If you don't have one to upload, you can download a CV template we've created to help you get started. Candidate Information Pack Closing date: 11th June 2025. Location : Worksop, Nottinghamshire

IT Support Engineer – Second Line Location: London NW4 Job Type: Full-time, Permanent We’re a vibrant and established MSP looking for a driven, tech-savvy Second Line IT Support Engineer to join our dynamic team. You'll bring excellent technical skills, outstanding communication, and a proactive, "can-do" attitude, thriving both independently and collaboratively. Responsibilities: Provide responsive onsite and remote technical support. Resolve complex IT issues efficiently and guide junior support team members. Ensure all assigned tickets meet SLA requirements. Troubleshoot Windows Desktop, Server, Microsoft Office, and key business applications. Utilise Remote Monitoring and Management (RMM) tools effectively. Rapidly respond to service outages and perform desktop/server maintenance tasks. Participate in the out-of-hours on-call rotation. Ideal Candidate: 3 years’ experience in IT support. Strong customer service background (4 years). Certifications (preferred): Microsoft Azure Administrator, Microsoft 365 Certified: Modern Desktop Administrator, CompTIA Network /Security , Cisco CCNA. Solid understanding of TCP/IP, Windows networking, routers, firewalls, switches, Unifi equipment, and other network technologies. Experience with Windows Server (2016-2022), Active Directory, MS Exchange, Azure AD, Remote Desktop Services, Citrix, and DNS. Proficiency with Windows Desktop OS (10/11) and extensive experience with Microsoft 365. Excellent communication skills—clear, friendly, and patient. What We Offer: Salary: £32,000–£38,000 per year (dependent on experience) Benefits: Yearly bonus, company pension, health cash plan, beer fridge, breakout room, premium coffee, pizza Fridays, and a fantastic team environment. Clear opportunities for professional growth and advancement.. Location : NW4, Hendon, Greater London

CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! We are a dynamic and forward thinking team looking for a band 6 nurse to join our established team as a Deputy Team Lead A great opportunity has arisen for an experienced and motivated registered nurse to lead one of our neighbourhood teams under the direction and leadership of the Deputy Locality Manager. Your role would be varied and interesting carrying the responsibility for a patient caseload which involves the assessment, planning, implementation and evaluation of evidence based care to patients in their home environment. Previous community experience is essential. The successful applicant must be someone with a strong commitment to working as part of a team, be approachable, a good communicator, have the ability to work autonomously and be receptive to change. Previous applicants need not apply This is an exciting time to join the community nursing service in West Herts. We are developing new community pathways which will support the delivery of more care in people’s homes, and to enable us to do this we have a range of new learning and development opportunities available through the CLCH Academy. But don’t just take our word for it, listen to what our staff have to say about their jobs. Mande Has Worked In The Community For 10 Years. She Is Currently Working As Community Nurse Team Lead For The Dacorum Team. She Says “I have found working in the community to be an extremely rewarding job. Since joining the team, I have been able to progress from a band 5, through to a band 6 caseload manager and now a band 7 lead within the Dacorum locality. No two days are the same in this job and there is plenty of opportunity to learn new skills. As an employer, CLCH really values its staff and takes the time to grow them. This is reflected in the values of our academy. Working in patients’ homes is very rewarding. It is a privilege to be invited into patients’ homes and lives to help see them through some of their most challenging times. This is a welcoming, friendly place to work and we are a hard working team who nurture and support each other. I would encourage anyone to apply to work with us.” Just as we care about our patients’ well-being, we care about yours! We Can Offer You A comprehensive induction into the community service followed by a local induction to introduce you to the role Car lease scheme(only available for Band 5 and up) Flexible working options Annual travel card loan Training, support and development in your career To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits For further details / informal visits contact: Name: Jacinth Morrison Job title: Locality Manager Email address: jacinth.morrison@nhs.net Telephone number: 0208 102 5884. Location : Hemel Hempstead, England, United Kingdom

A Vacancy at Nottinghamshire Healthcare NHS Foundation Trust. Did you know we pay top of Agenda for Change for our bank workers? Joining our bank also gets you access to Wagestream for free financial support, savings, and the ability to stream your wages ahead of payday! We are looking for enthusiastic, reliable, and adaptable Health Care Assistants to join the Trust ‘bank’ working in our mental and general health units. This includes providing support to service users in Millbrook Mental Health Unit (NG17), Highbury Hospital (NG6), Sherwood Oaks (NG18), rehabilitation units (NG3 & NG18) Hopewood (NG5), Lings Bar Hospital (NG2), Bassetlaw Hospice (DN22) and John Eastwood Hospice (NG17). Bank is a flexible form of working in which you can book shifts as and when you want to work, at locations that best suit you. It also gives you the opportunity to work with a wide variety of teams in different sites and services Shift Availability: • At first, you will only have access to book day shifts (Early, Late, and Long Day shifts). • You need to work 300 hours of daytime shifts before you will have access to book other shift types e.g. night and twilight shifts Please note: When completing application form, Supporting information is essential. We are looking for enthusiastic, patient-focused healthcare assistants who are committed to working as part of a busy team under the supervision of qualified nurses. You will be providing and maintaining a high standard of care, facilitating therapeutic / meaningful activities for patients on the ward. You will be liaising closely with other health and social care professionals as well as patients, relatives, and carers. #TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons. We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health. We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity. The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team. The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment As a bank worker, you will have the opportunity to work in locations and at hours that suit you, fulfilling a variety of short- and longer-term roles dependent on your preference and on service needs. We are recruiting for both mental health and general health care assistants so there are loads of options available for you right now. You’ll be eligible for many of the benefits of permanent staff, including: Opportunities to gain experience within a variety of specialist teams Access to the NHS pension scheme An NHS badge entitling you to many NHS benefits Induction and mandatory training Mental, physical and financial wellbeing support First pick of shifts across up to 8 different sites Competitive pay rates Working on the bank, your roles and responsibilities will vary according to your placement or shifts picked up, giving you the opportunity for a wide variety of experience. See job description for more details. Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa This advert closes on Thursday 15 May 2025. Location : Nottingham, NG3 6AA

An exciting opportunity has arisen for an Acute Oncology and Systemic Anti-Cancer Treatment (SACT) Advanced Nurse Practitioner (ANP) to join our team on a 14-month fixed-term basis. With support from experienced nursing and medical mentors, the postholder will become part of the established ANP/Specialist Doctor team in the Private Patient MDU across Chelsea and Cavendish Square, working as an autonomous practitioner in an extended clinical role. The role involves advanced physical assessments of day care SACT patients, including pre-treatment reviews, history-taking, clinical examinations, arranging investigations (e.g. bloods, imaging), and prescribing SACT and supportive treatments. The ANP will play a key role in recognising and managing early signs of clinical deterioration. This position aims to improve patient outcomes through enhanced service delivery and quality of care. You’ll be expected to work with a high level of autonomy and clinical decision-making within agreed protocols. Agenda for Change & NHS Pension Scheme This post is aligned with NHS Agenda for Change terms and conditions, offering fair pay, leave, and other benefits. NHS Pension Scheme access is retained We strongly encourage informal discussions with the line manager on this vacancy for further information - Salma Roy: salma.roy@rmh.nhs.uk The Royal Marsden currently operates from two centres, in Chelsea and Sutton, has a Medical Day Unit at Kingston Hospital and opened last year a dedicated private diagnostics and treatment centre in Cavendish Square. With mentor support (nursing and medical), the ANP will integrate into the existing ANP/Specialist Grade Doctor team in Cavendish Square and Chelsea PPMDU, working as an autonomous practitioner to carry out their extended roles which will include: • Clinical leadership to the nursing teams, maintaining credibility through practice and provide a high quality and safe patient service, which exceeds patient expectations. • Routine management of the day care patients assessing them for systemic anti-cancer treatments (SACT) and supportive therapies. • Using advanced clinical decision making and assessment skills, prompt treatment plans or referrals will be initiated to effectively manage acute and chronic cancer-related complications and/or toxicities from systemic anti-cancer treatments and/or radiotherapy. • Assess and appropriately manage unwell and deteriorating patients to stabilise and transfer patients appropriately. • The post holder will be involved in establishing, delivering and leading a comprehensive acute oncology service within the Trust in line with the Acute Oncology Measures. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements For further information on this role, please see the attached detailed Job Description and Person Specification: • The ANP will order investigations (e.g. X Rays, blood tests) and interpret results and escalate concerns and abnormalities as appropriate to the Consultant or Outreach teams (if in RM Chelsea). • Take responsibility for organising, undertaking and interpreting investigations, as appropriate, to ensure patients are fit as possible for treatment where necessary discussing with the Consultant. • To liaise with Day Care Sister/ Charge Nurse, administrative staff and other members of the MDT to optimise the smooth transition for the patient throughout their treatment pathway. • Review and prescribe medication in a timely manner ensuring it is within own level of knowledge and competence and within the scope of the Trust’s Policy for Non-Medical Prescribing qualification. • Following protocol, ensure through good practice that customer care initiatives are improved and sustained. Act as a resource for expert advice to patients, relatives/carers and staff. • To lead the provision of care in accordance with the Trust Policies reflecting current trends and developments in practice. This advert closes on Wednesday 4 Jun 2025. Location : Chelsea, SW3 6JJ

Job Purpose: Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Harlaw Academy, Aberdeen Duration: Permanent, Full Time - term time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £30,727 per annum / £15.97 per hour) The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment. Job purpose/about the role To deliver quality education to assigned pupils and contribute to the professional, corporate life of the school in relation to pupils, staff and appropriate external bodies within the agreements of the SNCT The post holder needs to hold as a minimum: Appropriate teaching qualification Full GTC (Scotland) registration in the appropriate subject/sector, or be eligible for such registration PVG scheme membership – Working with Children The postholder is able to demonstrate: Standard for Full Registration (please click on this link) About Us Please see Job Profile for further details. Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. Flexible Working We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation. Disability Confident We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk. Armed Forces We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions. Guaranteed Interview Scheme We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who: have a disability are care-experienced and aged 16-29 are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships) have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship are New Scots aged 16-24 and are applying for any apprenticeships Further information can be found at https://www.aberdeencity.gov.uk/services/jobs. Location : Aberdeen, AB10 1RG

Job summary This is an exciting opportunity to begin working with the liver team in the tertiary division of the Queen Elizabeth Hospital. Working within the tertiary division will offer you opportunities to make a real difference to patients and staff lives. The Liver service is one of the biggest in the world with international and national recognition for the work that we do. We are looking for a highly motivated individual that fits in with the team ethos of getting the job done. The specialities are going through a time of change so flexibility and a positive attitude is essential to being successful in this role. The role will be patient facing and dealing with cancer patients and often requires conversations about their operation dates so can be challenging but also very rewarding. Main duties of the job The role will cover responsibilities from both a liver surgery and liver medicine perspective with the addition of working with liver transplantation services too. The main duties of this role will be to liaise with and manage patients along their treatment journey. The role involves a lot of patient contact as well as the backing work that goes with booking a patient in to a theatre, this includes liaising with pre-screening, ITU/EPOC, management and leadership teams and working across multiple in-house IT systems to ensure the patient is ready for surgery. About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. Details Date posted 14 May 2025 Pay scheme Agenda for change Band Band 3 Salary £24,169 to £25,674 a year Contract Permanent Working pattern Full-time, Flexible working Reference number 304--1093643 Job locations Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* Person Specification Qualifications Essential *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4 *Business Administration NVQ level 3 or equivalent experience in an administrative environment Experience Essential *Experience of dealing with the Public/Customer service experience *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) *Experience of using IT systems *Knowledge and experience of 18wk RTT pathway Additional Criteria Essential *Good communication / customer care skills both written and verbaldemonstrating sympathy and compassion *Good keyboard/ IT skills *Good organization skills and ability to multitask. *Good time management skills *Ability to deal professionally with enquiries from staff, Patients and Visitors *Ability to problem solve. *Understand confidentiality and apply the principles in every day working practice. *Ability to pay attention to detail where there are predictable interruptions to the work pattern. *Ability to deal with stressful situations and sensitive issues. *Work effectively and flexibly as part of a team to meet the needs of the services. *Confident in dealing with people at all levels. *Must be able to demonstrate an understanding of equality and diversity. *Mature open and flexible approach to work *Demonstrates care and compassion. *Good inter-personal and communication skills. *Good organisational skills *Team Player *Conscientious and pro-active *Demonstrates reliability *Ability to travel to multiple sites *Ability to work under pressure and deal with stressful situations Person Specification Qualifications Essential *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4 *Business Administration NVQ level 3 or equivalent experience in an administrative environment Experience Essential *Experience of dealing with the Public/Customer service experience *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) *Experience of using IT systems *Knowledge and experience of 18wk RTT pathway Additional Criteria Essential *Good communication / customer care skills both written and verbaldemonstrating sympathy and compassion *Good keyboard/ IT skills *Good organization skills and ability to multitask. *Good time management skills *Ability to deal professionally with enquiries from staff, Patients and Visitors *Ability to problem solve. *Understand confidentiality and apply the principles in every day working practice. *Ability to pay attention to detail where there are predictable interruptions to the work pattern. *Ability to deal with stressful situations and sensitive issues. *Work effectively and flexibly as part of a team to meet the needs of the services. *Confident in dealing with people at all levels. *Must be able to demonstrate an understanding of equality and diversity. *Mature open and flexible approach to work *Demonstrates care and compassion. *Good inter-personal and communication skills. *Good organisational skills *Team Player *Conscientious and pro-active *Demonstrates reliability *Ability to travel to multiple sites *Ability to work under pressure and deal with stressful situations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab) Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab). Location : Queen Elizabeth Hospital, Mindelsohn Way, B15 2TH Birmingham, West Midlands, United Kingdom