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  • Senior EMHP - CWP - CBT Practitioner | East London NHS Foundation Trust Full Time
    • London, E13 8AL
    • 10K - 100K GBP
    • 1w 3d Remaining
    • Would you like to be involved in developing an innovative CBT service delivering support directly to the school environment? In line with the government’s priority to increase access and availability of mental health and wellbeing support for children and young people, the Newham Mental Health Support Team (Wellbeing In Newham Schools Team) is an exciting opportunity to deliver evidence-based early interventions for children and young people, working across both educational settings and healthcare sectors in England. We are looking for confident CAMHS professionals with experience delivering CBT based interventions who are keen to develop their skills in providing evidence based interventions to children, young people and parents both within schools and in CAMHS clinic setting. You will have a demonstrable track record of providing collaborative and supportive interventions with children, young people and parents/carers. You will have professional registration within your chosen profession, for example CWP or EMHP, with practical experience post-qualification. The community served is multi-ethnic and culturally diverse and we welcome applicants who are skilled at working with the richness and complexity of this multicultural context. We offer an exciting and dynamic environment where your ideas for service development and your career development will be valued. You will be supported directly by senior colleagues. In addition to the applicants CYP mental health expertise the post holder will be expected to contribute to CPD of the trainee education mental health practitioners (EMHPs), supervision of junior staff, contribution to community development and attendance at education forums such as SENCO and DSL forums. The post holder will require a high degree of professional autonomy and self-management and will be required to account for their professional practice through appraisal and audit. Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Please see attached the full job description which will include focus areas ; Clinical skills, Service development, Training , governance and performance. This advert closes on Sunday 31 Aug 2025. Location : London, E13 8AL
  • Primary Teacher Full Time
    • Peacehaven, East Sussex, United Kingdom
    • 10K - 100K GBP
    • 1w 3d Remaining
    • Job Title: Primary Teacher Location: Peacehaven Salary: £120 - £200 per day (Depending on experience) Start Date: September 2025 Contract: Full-time, Long-term Are you a passionate educator looking to nurture young minds in a welcoming primary school environment? GSL Education are seeking an enthusiastic Primary Teacher to join a supportive primary school in Peacehaven. This is an excellent opportunity for a dedicated teacher who wants to create engaging learning experiences and help children develop a lifelong love of learning. About the Role: As a Primary Teacher, you'll deliver creative lessons across the primary curriculum, working with children in their formative years. You'll create a nurturing classroom environment where every child feels valued and supported to reach their potential. Key Responsibilities: Plan and deliver inspiring lessons aligned with the National Curriculum Create a warm, inclusive classroom atmosphere that celebrates each child's achievements Assess pupil progress and provide meaningful feedback to support development Work collaboratively with teaching assistants and support staff Build strong relationships with children, parents, and the school community Contribute to school events, performances, and educational initiatives Job Requirements: Qualified Teacher Status (QTS) or equivalent Experience teaching in primary settings (KS1/KS2) Strong classroom management and behavior management skills Creative approach to lesson planning and delivery Excellent communication and teamwork abilities Have an updated CV and an enhanced DBS registered to the update service (or be willing to apply for one) What We Offer: Excellent daily pay ranging from £120 to £200 Professional support from experienced education consultants Access to well-resourced schools with strong leadership teams Opportunities for professional development and career progression The reward of seeing students achieve their goals and aspirations Please be advised that this role requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks; including providing an enhanced DBS certificate registered on the update service, or completing an application for a ne LogicMelon. Location : Peacehaven, East Sussex, United Kingdom
  • Apprentice Admissions Support Officer Full Time
    • Truro, Cornwall, United Kingdom
    • 10K - 100K GBP
    • 1w 3d Remaining
    • Job Category: Apprenticeships & Work Placements Job Description: Looking to gain valuable skills, a recognised qualification, and workplace experience-all while getting paid? An apprenticeship offers the perfect blend of learning and earning. We are looking for someone to join our busy team who has an interest in customer service and who would like to develop their skills by undertaking a Level 3 Apprenticeship alongside the role of Admissions Support Officer. We need a team-player who would like to develop their skills in administration, communication and organisation. Team members need to be comfortable working remotely from the team, keeping in contact virtually and meeting face to face occasionally, although initial training will be face to face. The School Admissions Team allocates places for school-age children at all of the 267 state-funded mainstream schools in Cornwall - infant, junior, primary and secondary schools. We do this for the normal admissions round (the new intake to schools) and for 'in-year' applications (for places during the school year). We process over 16,000 applications each year. We are in contact with parents and carers, schools, other local authorities and colleagues in Cornwall Council on a daily basis. We work closely with the Education Welfare Service and Statutory Special Educational Needs Service and have important links with the Transport Coordination Service and Free School Meals Team. We play a crucial role in identifying children missing education. Safeguarding children, data protection and excellent customer service are key to the work we do. Day-to-day an Admissions Support Officer deals with enquiries from customers including parents, carers, schools and Cornwall Council colleagues. The main function of the role is processing school place applications which involves gathering and analysing information, liaising with schools and communicating with parents and carers. You will be regularly using Outlook, Excel, Teams and our Education Management System. The applications and enquiries we deal with are very varied. There are other tasks to get involved with, such as the administration for admission appeals and waiting lists. The role suits someone who is goal-driven and enjoys being busy! We have statutory deadlines to meet and our own targets to achieve excellent customer service. Above all, we work together to ensure that the time children are out of school is kept to a minimum. Team members work from home but keep in regular contact using Microsoft Teams throughout the working day. We meet in our Truro office occasionally and there is the option to work in the office or another office local to you if that is your preference. Additional Information: Please note, we are unable to offer sponsorship for this role The full role profile is attached We recommend saving a copy of this to refer to if you are invited to an interview. For more information or an informal chat about the role please contact Sarah Lewis - Application Process Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here - . Please note that applications cannot be edited after they have been submitted, please contact if you have any queries or require assistance with your application. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle. Cornwall Council. Location : Truro, Cornwall, United Kingdom
  • Plumber - 40hrs Full Time
    • Swansea, Wales
    • 31K - 31K GBP
    • 1w 3d Remaining
    • Caredig Maintenance Team Plumber With your customer focused approach, you will carry out repair and installation work to hot and cold-water systems along with all aspects of plumbing work associated with the home within a range of occupied and void properties including communal areas, garage sites and commercial properties. The plumber will undertake all aspects of general maintenance and servicing of the systems along with a range of ancillary works associated with the trade activity. This is an important customer-facing role, working with customers to ensure their homes are maintained in a timely way, keeping them informed and completing repairs right first time to help reduce costs and meet our service first principles. We offer excellent terms and conditions including annual leave allowance that starts at 28 days plus bank holidays and additional days for long service (pro rata), and comprehensive training. Please feel welcome to contact Huw Lane, our Operations Manager, on 07918 766809 during office hours who will be happy to answer any questions you may have about this role. To learn more about the benefits we offer, please read the Recruitment Pack which is available to download via the link below. Find more information and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies page: https://www.caredig.co.uk/work-for-us/current-vacancies/ We do not currently offer sponsorship. Closing date: 15th August at 12 noon Interview date: 1st September We strive to be a diverse and inclusive organisation, a place where we can all be ourselves. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organisation stronger.. Location : Swansea, Wales
  • Specialist Nurse Full Time
    • Townend Court, 298 Cottingham Road, HU6 8QG Hull, United Kingdom
    • 10K - 100K GBP
    • 1w 3d Remaining
    • Job summary Are you looking for a new challenge? Looking to be a part of a genuine patient centred service where your input makes a difference? Our service is evolving and we are excited to offer a band 6 nursing post to an enthusiastic and highly motivated Registered Learning Disability or Mental Health Nurse. This post is ideal for someone looking to enhance their leadership skills and broaden their clinical skills. We currently have a team of skilled nurses, healthcare assistants and a wider MDT who have patient care and Humber Trust values at the core of their practice. The skills you will need in order to maximise your potential in this role include the ability to practice autonomously as well as confidently leading others and providing quality clinical supervision to junior staff. You will be a valued part of our multi-disciplinary team, and have the skills to work with patients with complex and challenging needs to support them to achieve measurable and genuine outcomes that are life enhancing for them. The posts offer an excellent and exciting opportunity for personal and professional development in addition to clinical leadership expertise within a friendly and supported environment . You will be supported by the unit leadership team as well as the wider MDT and service senior leadership team. Main duties of the job To support the Unit Manager and Clinical Lead in providing clinical and professional leadership to nurses and health care assistants within own area of responsibility. To support the Unit Manager/Clinical lead and other colleagues with the implementation of policy, protocol, service/practice development and change within own area of responsibility. There is an expectation that the successful candidate will work flexibly across the Learning Disability Service supporting the Intensive Support team when required. There may also be the opportunity to work on a rotational basis with the Intensive Support team. About us We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK. Find out more and search live jobs. Details Date posted 01 August 2025 Pay scheme Agenda for change Band Band 6 Salary £38,682 to £46,580 a year per annum Contract Permanent Working pattern Full-time Reference number 338-7373897-25 Job locations Townend Court 298 Cottingham Road Hull HU6 8QG Job description Job responsibilities For further information with regard to this advert please see the attached job description and person specification. Job description Job responsibilities For further information with regard to this advert please see the attached job description and person specification. Person Specification Qualifications and Knowledge Essential Registered with NMC RNLD/ RNMH An understanding of relevant policy and drivers relevant to the area eg MCA, MHA Live on Mentor register or willing to work towards this Desirable Evidence of PBS training Evidence of project work that has had a positive impact on service users/ wider team Leadership training Experience Essential Evidence of continuous professional development relevant to this post Evidence of management of caseload/ shift lead Evidence of promoting positive example to junior staff and students Desirable Experience of working on an inpatient unit Skills and Competencies Essential Excellent verbal communication and listening skills with patients/colleagues/carers Able to work alone and as part of a team Basic IT skills Ability to prioritise day to day activities Desirable Excellent time management skills Person Specification Qualifications and Knowledge Essential Registered with NMC RNLD/ RNMH An understanding of relevant policy and drivers relevant to the area eg MCA, MHA Live on Mentor register or willing to work towards this Desirable Evidence of PBS training Evidence of project work that has had a positive impact on service users/ wider team Leadership training Experience Essential Evidence of continuous professional development relevant to this post Evidence of management of caseload/ shift lead Evidence of promoting positive example to junior staff and students Desirable Experience of working on an inpatient unit Skills and Competencies Essential Excellent verbal communication and listening skills with patients/colleagues/carers Able to work alone and as part of a team Basic IT skills Ability to prioritise day to day activities Desirable Excellent time management skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Humber Teaching NHS Foundation Trust Address Townend Court 298 Cottingham Road Hull HU6 8QG Employer's website https://www.humber.nhs.uk/ (Opens in a new tab) Employer details Employer name Humber Teaching NHS Foundation Trust Address Townend Court 298 Cottingham Road Hull HU6 8QG Employer's website https://www.humber.nhs.uk/ (Opens in a new tab). Location : Townend Court, 298 Cottingham Road, HU6 8QG Hull, United Kingdom
  • Customer Liaison Officer Full Time
    • Camborne, South West, TR14 0HZ
    • 30K - 33K GBP
    • 1w 3d Remaining
    • About The Role Are you a customer-focused, dynamic individual looking for a new challenge in an organisation that truly makes a difference to people’s lives? If so, we would love to hear from you! We are excited to offer a fantastic opportunity to join our Asset Management Delivery team as a Customer Liaison Officer. At LiveWest, ensuring our customers feel safe—and are safe—in their homes is our top priority. In this vital role, you will be the friendly and reliable link between our customers and the planned works taking place in their homes. You will ensure they are kept informed, supported, and reassured every step of the way. Key Responsibilities: - Act as the main point of contact for customers affected by planned maintenance and improvement works. - Provide clear, timely communication and updates to customers about the scope and schedule of works. - Offer support and guidance to customers, ensuring their concerns are addressed with empathy and professionalism. - Capture and share accurate data to support the smooth delivery of property and maintenance programmes. - Contribute to the successful implementation of energy efficiency initiatives, including PAS2035 and Net Carbon Zero strategies. Why Join LiveWest: At LiveWest, you will be part of a values-driven organisation that puts people first—whether that’s our customers or our colleagues. We are committed to creating safe, sustainable homes and building thriving communities across the South West. You will be supported to grow your career, work collaboratively with passionate teams, and make a real impact every day. Join us and help shape a better future for thousands of people. This role is being offered on a full time, permanent basis, working 37 hours per week. It is hybrid working with field-based requirements covering the Cornwall area. You will be working in Tolvaddon Office and working from home. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check. About The Candidate To be successful in your application for the role of Customer Liaison Officer, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following specific skills and experience: - Good communication skills to liaise with a wide range of internal and external stakeholders, ensuring consistency of approach across LiveWest customers. - Demonstrate a positive and proactive attitude, working flexibly to deliver outcomes, taking responsibility for personal development and growth within the team. - Ability to plan own workload; manage competing priorities whilst maintaining a high quality of work. - Experience of coordinating and delivering of key tasks. - A good understanding of all relevant service administration and a working knowledge of procedures and building safety equipment. - Good understanding of workplace Health and Safety practices and PAS2035 Retrofit requirements. - Full UK driving licence. - Desirable: Knowledge of reporting practices and procedures. Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship. About The Company Our Reward and Benefits: - Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. - Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). - Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. - Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. - Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. - Family Support: Policies designed to help you balance work and family life, including a new child payment. - Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. - Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. - Giving Back: Up to four paid volunteering days a year to support our communities. About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.. Location : Camborne, South West, TR14 0HZ
  • Teacher Full Time
    • Ferring, West Sussex, United Kingdom
    • 10K - 100K GBP
    • 1w 3d Remaining
    • Teacher Location: Ferring Salary: £120 - £200 per day (Depending on experience) Start Date: Immediate Contract: Full-time, Long-term Are you ready to take on a rewarding teaching role in a vibrant school community? GSL Education are recruiting a Teacher for a welcoming school in Ferring. This is a fantastic opportunity for someone committed to delivering engaging lessons and fostering a positive learning environment. About the Role: You will teach a diverse group of pupils, tailoring your lessons to meet their individual learning needs. You’ll collaborate with staff and parents to promote academic progress and wellbeing, contributing to a school culture where every pupil can thrive. Key Responsibilities: Deliver creative and differentiated lessons Maintain an inclusive and motivating classroom environment Track and report pupil progress with effective assessment Engage with parents and colleagues to support pupil development Participate in school initiatives and professional development Job Requirements: Qualified Teacher Status (QTS) or equivalent Proven classroom experience in primary or secondary education Strong organisational and behaviour management skills Passion for inclusive education and personal growth Updated CV and enhanced DBS registered to the update service (or willing to apply) What We Offer: Competitive daily rates £120–£200 Expert support from dedicated education consultants Opportunities for professional growth and career development A meaningful role within a supportive school Please be advised that this role requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants LogicMelon. Location : Ferring, West Sussex, United Kingdom
  • Teaching Assistant Full Time
    • Portsmouth, Hampshire, United Kingdom
    • 10K - 100K GBP
    • 1w 3d Remaining
    • Are you passionate about supporting children to succeed both in and beyond the classroom? Whether you’re an experienced educator or just beginning your journey in supporting children with Special Educational Needs (SEN), we’d love to hear from you! Location: Primary School, Portsmouth Hours: Full-time or part-time (typically 08:30 – 15:30, with flexibility depending on the school) Pay Rate: £13.68–£13.96 per hour The Opportunity GSL Education is proud to be working with a welcoming and ambitious primary school in Portsmouth, where children are encouraged to grow into curious, resilient, and responsible learners. We're currently seeking Teaching Assistants to provide vital classroom and one-to-one support particularly for students with additional needs. You'll be instrumental in helping every child feel supported, understood, and empowered. Your Role Will Involve: Providing one-to-one or small group support, particularly for pupils with SEN Assisting with lesson planning and classroom organisation Fostering a positive and inclusive learning environment Supporting the personal and emotional development of students Possibility of long-term or permanent placement, depending on school needs ‍♀️ We’re Looking For: Experience in a primary setting or working with children with SEN A compassionate, patient, and proactive attitude Strong communication and teamwork skills Flexibility, reliability, and a genuine love for working with children Why This School? This Portsmouth primary school is built on a foundation of aspiration, inclusion, and individual growth. It’s a place where every child is encouraged to achieve their full potential, and every staff member is part of that journey. Here, learning is seen as a lifelong gift and it starts with the right support team. Why Choose GSL Education? At GSL, we’re not just about recruitment, we’re about building futures. When you join us, you’ll benefit from: A dedicated consultant who supports your professional growth Access to a range of school placements to suit your goals Opportunities for development and training Ongoing support every step of the way Ready to make a real difference? Apply today to join a dedicated school community and help shape the future of the students who need it most. Let’s make an impact together. GSL Education. Location : Portsmouth, Hampshire, United Kingdom
  • Housekeeping Assistant - Care Home Full Time
    • Stockport, Borough of Stockport
    • 10K - 100K GBP
    • 1w 3d Remaining
    • ABOUT THE ROLE As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOU To join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.41bf1e1f-b16b-4260-a40a-17c77a06fd15. Location : Stockport, Borough of Stockport
  • Call Centre Agent | Walsall Healthcare NHS Trust Full Time
    • Walsall, WS2 9PS
    • 10K - 100K GBP
    • 1w 3d Remaining
    • An exciting opportunity has arisen for enthusiastic and motivated individuals to join our friendly Outpatients Call Centre. The Call Centre is currently open from Monday – Friday 8 am – 6 pm An excellent telephone manner, experience of dealing with the public in a customer focused environment along with knowledge of the Patient Administration System are vital in this frontline role to provide support in the smooth running of this busy Call Centre. You will need to have an excellent telephone manner and work well under pressure. You will need to be able to offer a flexible working approach and be able to cover hours when required. Shifts are: 8 am – 4 pm; 10 am – 6 pm on a rota basis • To provide a first class one stop appointment service for outpatient care within the Call Centre by ensuring patients appointments are rescheduled and/or cancelled speedily and efficiently. to work in a friendly busy call Centre as part of our administration team. Giving our patients an excellent experience of our orginisation • To deal with all Call Centre enquiries in an efficient, polite and courteous manner providing a caring, compassionate, helpful service to patients, other health care professionals and the general public. • Effectively manage caller’s expectations following Call Centre Standard Operating Procedures whilst providing correct and accurate information at all times. • Respond to routine external and internal telephone queries from patients and other healthcare professionals giving appropriate non-clinical advice relevant to job role. • Exercise good judgement, tact and discretion when dealing with patient enquiries, providing non clinical advice to patients and relatives about outpatient appointments in line with GPDR and Information Governance requirements. This advert closes on Friday 15 Aug 2025. Location : Walsall, WS2 9PS
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