Job summary An exciting opportunity has arisen for a highly motivated and innovative Speech & Language Therapist (SLT) to work within the Essex Learning Disability Partnership in North Essex offering SLT assessment and intervention for service users with a learning disability, mental health issues and complex needs. You will be forward thinking and able to demonstrate clinical knowledge in the area of adult learning disabilities based on current evidence. You will autonomously undertake specialist assessments and interventions with individuals with both communication difficulties and/or dysphagia. You will receive regular clinical supervision and support from the Highly Specialist Speech and Language Therapist and peers. You will be actively encouraged to participate in continuing professional development activities. The post holder will be line managed within the Essex Learning Disability Partnership Team and will be professionally accountable to the Highly Specialist SLT in Learning Disabilities. All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity Main duties of the job To manage a diverse caseload, using evidence-based, person-centred principles to assess, plan, implement and evaluate interventions To provide this service-to-service users with communication and/or dysphagia difficulties To work as a member of the multidisciplinary team About us Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country. Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services. The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Our Trust values are: Welcoming. Kind. Positive. Respectful. Professional. These values are at the core of who we are, everything we do, and how we do it! Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be? Details Date posted 28 July 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year per annum pro rata Contract Fixed term Duration 1 years Working pattern Full-time Reference number 367-LD&F-9576 Job locations Lexden Hospital London Road Colchester CO3 4DB Job description Job responsibilities To assess, diagnose and develop treatment plans for service users within the ELDP, including those with profound learning disabilities, additional sensory and/or physical disability, mental health diagnosis and/or challenging behaviour. To be responsible for managing a defined caseload To select and apply SLT assessments for a designated caseload, addressing communication needs. To assess, diagnose and develop treatment plans for service users presenting with communication difficulties and/or dysphagia. To work with service users and carers to identify SLT requirements as part of the overall care plan To plan and implement individual interventions, in collaboration with the service user and carer To monitor, evaluate and modify interventions with service users to ensure effectiveness of intervention and positive outcomes To be responsible for reviewing and discharging service users, writing assessment reports for a variety of audiences. To instruct and advise Assistant Therapy Practitioners (ATP) in the appropriate provision of interventions To have knowledge and understanding of the application of alternative and augmentative communication To be an autonomous practitioner To have the skills needed to facilitate group work To undertake risk assessments and manage clinical and organisational riskTo autonomously manage a more complex caseload including service users with dysphagia. To work with and be available to other SLTs and ATPs for support and joint consultation as required To contribute towards development of communication and dysphagia pathways within the service. To review and reflect on you own practice and performance through effective use of professional and operational supervision and appraisal To exercise good personal time management, punctuality and reliable attendance To co-ordinate day-to-day activities of junior staff where applicable To demonstrate good leadership skills To participate in the induction, training and education of students and other staff as appropriate To participate in supervision of Band 4 or 5 staff as appropriate To apply knowledge and skills to make decisions in the absence of senior staff Job description Job responsibilities To assess, diagnose and develop treatment plans for service users within the ELDP, including those with profound learning disabilities, additional sensory and/or physical disability, mental health diagnosis and/or challenging behaviour. To be responsible for managing a defined caseload To select and apply SLT assessments for a designated caseload, addressing communication needs. To assess, diagnose and develop treatment plans for service users presenting with communication difficulties and/or dysphagia. To work with service users and carers to identify SLT requirements as part of the overall care plan To plan and implement individual interventions, in collaboration with the service user and carer To monitor, evaluate and modify interventions with service users to ensure effectiveness of intervention and positive outcomes To be responsible for reviewing and discharging service users, writing assessment reports for a variety of audiences. To instruct and advise Assistant Therapy Practitioners (ATP) in the appropriate provision of interventions To have knowledge and understanding of the application of alternative and augmentative communication To be an autonomous practitioner To have the skills needed to facilitate group work To undertake risk assessments and manage clinical and organisational riskTo autonomously manage a more complex caseload including service users with dysphagia. To work with and be available to other SLTs and ATPs for support and joint consultation as required To contribute towards development of communication and dysphagia pathways within the service. To review and reflect on you own practice and performance through effective use of professional and operational supervision and appraisal To exercise good personal time management, punctuality and reliable attendance To co-ordinate day-to-day activities of junior staff where applicable To demonstrate good leadership skills To participate in the induction, training and education of students and other staff as appropriate To participate in supervision of Band 4 or 5 staff as appropriate To apply knowledge and skills to make decisions in the absence of senior staff Person Specification QUALIFICATIONS/EDUCATION/TRAINING Essential Degree in Speech and Language Therapy Registration with HCPC Member of the RCSLT Evidence of continuing professional development Desirable Post-graduate dysphagia training PREVIOUS EXPERIENCE Essential Specialist knowledge and application of speech and language therapy assessments and interventions Detailed knowledge of evidence-based practice and its contribution to practice governance Planning and coordination of treatment packages Desirable Supervision skills Experience of working within a learning disability setting Experience of managing a caseload (either both dysphagia and/or communication) caseload SKILLS/KNOWLEDGE/ABILITY Essential Clear and effective communication through written, verbal and non-verbal modes Broad knowledge of current best practice in SLT, learning disabilities and mental health Understanding of team dynamics PHYSICAL SKILLS Essential Computer literacy Basic word processing skills Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving) Person Specification QUALIFICATIONS/EDUCATION/TRAINING Essential Degree in Speech and Language Therapy Registration with HCPC Member of the RCSLT Evidence of continuing professional development Desirable Post-graduate dysphagia training PREVIOUS EXPERIENCE Essential Specialist knowledge and application of speech and language therapy assessments and interventions Detailed knowledge of evidence-based practice and its contribution to practice governance Planning and coordination of treatment packages Desirable Supervision skills Experience of working within a learning disability setting Experience of managing a caseload (either both dysphagia and/or communication) caseload SKILLS/KNOWLEDGE/ABILITY Essential Clear and effective communication through written, verbal and non-verbal modes Broad knowledge of current best practice in SLT, learning disabilities and mental health Understanding of team dynamics PHYSICAL SKILLS Essential Computer literacy Basic word processing skills Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Lexden Hospital London Road Colchester CO3 4DB Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab) Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Lexden Hospital London Road Colchester CO3 4DB Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab). Location : Lexden Hospital, London Road, CO3 4DB Colchester, United Kingdom

Job summary We have an exciting opportunity for a driven clinical pharmacist to provide clinical pharmacy services to the 14 bed critical care unit and operating theatres at our Luton & Dunstable site, which treats a diverse range of patients requiring multiorgan support. You will also be one of our specialist pharmacists contributing to the running of our clinical pharmacy service and will have management and training responsibilities. We are looking for a dynamic, organised and motivated pharmacist who has experience of working with the wider multi-disciplinary team in a variety of clinical specialties, and will be supported to further develop their skills further in this role. You must possess the vision, energy, enthusiasm and influencing skills to deliver the safest possible care to our patients. The ability to engage, motivate and work in close collaboration with medical, nursing and pharmacy colleagues will be essential. In addition, at the Luton & Dunstable site, a new state of the art 22 bed ITU and theatres complex is being built, which is due to come online in autumn 2025. Part of your role will involve supporting the development pharmacy services to the new ITU and theatres. This will include supporting ITU and theatres with the ongoing digital innovations being explored at the Trust. We are committed to personal development and you will also have the opportunity to undertake further training and will be supported to obtain additional qualifications relevant to this role. Main duties of the job To provide specialist pharmacist input to daily consultant-led ward rounds and weekly MDTs, working as an IP pharmacist actively prescribing medication for inpatients. To be a source of expert specialist advice for matters relating to critical care and anaesthetics for other pharmacists and other healthcare professionals. To deliver specialist pharmaceutical care including non-medical prescribing as appropriate to a defined caseload of patients, in line with the agreed scope of practice. To support the Clinical Service Line and Pharmacy Department in meeting its risk and clinical governance responsibilities around the use of medicines through effective guideline, policy and SOP development and review. To undertake clinical supervision of Foundation Pharmacists, Senior Rotational Pharmacists and Trainee Pharmacists to support their development both professionally and clinically. To act as a professional role model to all registered clinical pharmacy staff, actively demonstrating integrity, ownership and leadership in all aspects of the role. About us Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available. Our values We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences. Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job. Details Date posted 28 July 2025 Pay scheme Agenda for change Band Band 8a Salary £55,690 to £62,682 a year per annum Contract Permanent Working pattern Full-time, Part-time, Job share Reference number 418-DTO9046-KA Job locations Pharmacy, Luton and Dunstable Hospital Lewsey Road Luton LU4 0DZ Job description Job responsibilities Please refer to main job description for full summary of roles and responsibilities. If you have any questions about the role, please contact the recruitment officer. Job description Job responsibilities Please refer to main job description for full summary of roles and responsibilities. If you have any questions about the role, please contact the recruitment officer. Person Specification Qualifications Essential Bachelor/Master of Pharmacy degree GPhC Pharmacist Registration Post graduate Diploma in Clinical Pharmacy or equivalent Independent prescribing qualification (or planning to start) Relevant senior experience Desirable Accredited Diploma Tutor Stage II RPS Faculty Member (MIIFRPS) or portfolio in preparation Quality Improvement Training MSc in relevant subjects (or equivalent) Train the trainer qualification Independent pharmacist prescriber Member of the RPS Experience Essential Experience of specialist practitioner practice Experience of collaborative working in multidisciplinary settings as an influential member Relevant continued professional development Experience of clinically supervising and training staff Policy and service development Evidence of managing and delivering a project Desirable Risk Management Presentation to trust wide meetings Research and audit experience to improve patient care Line management experience E&T experience to undergraduates and postgraduates of various health professionals Knowledge Essential Expert knowledge and understanding of relevant standards and guidelines Knowledge and awareness of implications of current developments in pharmacy practice and NHS strategies Knowledge and understanding of medicines legislation Understanding the need of confidentiality awareness at all times Desirable Awareness of the current commissioning arrangements in the NHS Recognised as a specialist within the defined speciality Personal Skills Essential Organised and able to plan, prioritise and manage work programmes Critical review/analysis and interpretation of clinical literature and medicines legislation Appropriate IT skills are required to utilise clinical information systems, pharmacy computer systems, databases and other software to improve patient care Ability to apply logical and analytical skills to manage clinical risk during the use of medicines Desirable Ability to formulate, lead and implement directorate service strategies Ability to integrate research into practice Person Specification Qualifications Essential Bachelor/Master of Pharmacy degree GPhC Pharmacist Registration Post graduate Diploma in Clinical Pharmacy or equivalent Independent prescribing qualification (or planning to start) Relevant senior experience Desirable Accredited Diploma Tutor Stage II RPS Faculty Member (MIIFRPS) or portfolio in preparation Quality Improvement Training MSc in relevant subjects (or equivalent) Train the trainer qualification Independent pharmacist prescriber Member of the RPS Experience Essential Experience of specialist practitioner practice Experience of collaborative working in multidisciplinary settings as an influential member Relevant continued professional development Experience of clinically supervising and training staff Policy and service development Evidence of managing and delivering a project Desirable Risk Management Presentation to trust wide meetings Research and audit experience to improve patient care Line management experience E&T experience to undergraduates and postgraduates of various health professionals Knowledge Essential Expert knowledge and understanding of relevant standards and guidelines Knowledge and awareness of implications of current developments in pharmacy practice and NHS strategies Knowledge and understanding of medicines legislation Understanding the need of confidentiality awareness at all times Desirable Awareness of the current commissioning arrangements in the NHS Recognised as a specialist within the defined speciality Personal Skills Essential Organised and able to plan, prioritise and manage work programmes Critical review/analysis and interpretation of clinical literature and medicines legislation Appropriate IT skills are required to utilise clinical information systems, pharmacy computer systems, databases and other software to improve patient care Ability to apply logical and analytical skills to manage clinical risk during the use of medicines Desirable Ability to formulate, lead and implement directorate service strategies Ability to integrate research into practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Bedfordshire Hospitals NHS Foundation Trust Address Pharmacy, Luton and Dunstable Hospital Lewsey Road Luton LU4 0DZ Employer's website https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab) Employer details Employer name Bedfordshire Hospitals NHS Foundation Trust Address Pharmacy, Luton and Dunstable Hospital Lewsey Road Luton LU4 0DZ Employer's website https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab). Location : Pharmacy, Luton and Dunstable Hospital, Lewsey Road, LU4 0DZ Luton, United Kingdom

Job summary As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Main duties of the job Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. About us Barchester Healthcare is a leading provider of high-quality care and support services across the UK. With over 200 care homes and a team of dedicated professionals, they are committed to delivering personalised care and improving the lives of their residents. Details Date posted 28 July 2025 Pay scheme Other Salary £13.61 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1351562078 Job locations Barchester Healthcare Launceston PL15 9HP Job description Job responsibilities ABOUT THE ROLE As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOU To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOU To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. Person Specification Qualifications Essential To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Barchester Healthcare Address Barchester Healthcare Launceston PL15 9HP Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Launceston PL15 9HP Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, PL15 9HP Launceston, United Kingdom

Job summary An excellent opportunity has arisen for a motivated and enthusiastic person to to join our new enlarged Enfield Overnight Community service. As a senior member of the Overnight service Team, you will be expected to be a competent nurse who is able to adapt to Overnight servcie (community Admission Avoidance) Discharge to Assess (accelerated discharge service). You will be part of a community team where your proven ability to make high level clinical decisions will aid patient recovery. This will include having a direct link to the patient's discharging medical team for liaison and support where necessary and with the patients GP or other health care professional to prevent hospital admission. The Overnight Team's primary aim is hospital admission avoidance and ensuring patients remain safe in the community. The team reviews patients with worsening medical and functional conditions within their own home and liaise with the wider community teams to prevent clinical deterioration and admission to acute hospital. Please see the Job description for further details. Main duties of the job To undertake highly skilled and complex nursing activities directly related to the assessment, planning and evaluation of patient care. To make skilled clinical decisions and communicate the rationale clearly. To ensure that clinical practice is contemporary to meeting the needs of patients and families. To ensure that each patient has a comprehensive assessment of need, including risk assessment and that their care is culturally sensitive and addresses issues of diversity. To deliver nursing care to patients within their home, that is technically excellent, expressly personal and ensures patients and carers dignity is enhanced. To address distressing and emotional needs of patients and carers in an exemplary manner. Attend regular MDT meetings with acute services, therapists, social services, care homes and GP Practices. To participate in annual appraisal review. To comply with all mandatory training: fire, violence awareness, CPR, manual handling, child protection and safeguarding of vulnerable adults. To provide supervision, annual appraisal and monitoring the work of community nurses (Band 5), Health Care Assistants and students with support from senior staff About us North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches. We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities. Take a tour of our hospitalhere Details Date posted 28 July 2025 Pay scheme Agenda for change Band Band 6 Salary £44,485 to £52,521 a year Inclusive of HCAS per annum Contract Permanent Working pattern Full-time Reference number 391-NMUH-7367205 Job locations St Michael's Site Gater Drive Enfield EN2 0JB Job description Job responsibilities Management of complex patient care ensuring that risks are adequately assessed, minimised, translated into appropriate care plans and reported across the organisation as appropriate. 2.4 To provide health information and health promotion for patients and their families on the caseload including formal pulmonary rehabilitation for patients with chronic obstructive airways disease Please see attached Job Description and Person Specification Job description Job responsibilities Management of complex patient care ensuring that risks are adequately assessed, minimised, translated into appropriate care plans and reported across the organisation as appropriate. 2.4 To provide health information and health promotion for patients and their families on the caseload including formal pulmonary rehabilitation for patients with chronic obstructive airways disease Please see attached Job Description and Person Specification Person Specification Education & professional Qualifications Essential Registered Nurse with current NMC registration or oRegistered Paramedic o Bachelor's Degree o Evidence of continued professional development Experience - Essential oExperience in ITU, A&E, Acute assessment units would be advantageous oExperience of managing a team oUnderstanding of the role of Primary care in admission prevention and supporting a timely discharge. Demonstrable ability to meet Trust values - Essential Demonstrable ability to meet Trust values - Personal Qualities & attributes - Essential Ability to identify and prevent stress in self and others, also taking effective action to manage the situation when it does impact on capability. Others -o Car driver with full UK driving licence. Skills and aptitudes - Essential oAbility to assess and identify the deteriorating patient. o Excellent oral communication skills and ability to communicate clearly and concisely with the MDT 2 Others - Essential o Car driver with full UK driving licence. Person Specification Education & professional Qualifications Essential Registered Nurse with current NMC registration or oRegistered Paramedic o Bachelor's Degree o Evidence of continued professional development Experience - Essential oExperience in ITU, A&E, Acute assessment units would be advantageous oExperience of managing a team oUnderstanding of the role of Primary care in admission prevention and supporting a timely discharge. Demonstrable ability to meet Trust values - Essential Demonstrable ability to meet Trust values - Personal Qualities & attributes - Essential Ability to identify and prevent stress in self and others, also taking effective action to manage the situation when it does impact on capability. Others -o Car driver with full UK driving licence. Skills and aptitudes - Essential oAbility to assess and identify the deteriorating patient. o Excellent oral communication skills and ability to communicate clearly and concisely with the MDT 2 Others - Essential o Car driver with full UK driving licence. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Royal Free London NHS Foundation Trust Address St Michael's Site Gater Drive Enfield EN2 0JB Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab) Employer details Employer name Royal Free London NHS Foundation Trust Address St Michael's Site Gater Drive Enfield EN2 0JB Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab). Location : St Michael's Site, Gater Drive, EN2 0JB Enfield, United Kingdom

Job summary An opportunity has arisen within the Pharmacy Department at Southend Hospital for a motivated and enthusiastic pharmacy technician. We are looking to recruit a Band 5 Pharmacy Technician, registered with the General Pharmaceutical Council, to join our department. You will actively participate in the delivery of comprehensive pharmacy services to all areas of the department including Dispensary services, Ward services, Procurement, Trials, Homecare and Oncology services as needed. You will be a dedicated, hark working individual that can work under your own initiative and escalate when needed. Attention to detail and organisational skills are essential. Applicants without ACT qualification will be considered and if successful will be paid at Band 4 with progression to band 5 once ACT qualification gained. Applications from Trainee Pharmacy Technicians qualifying summer 2025 will be considered. Main duties of the job To provide a medicines management service to a wide range of specialty wards across the site. To work as part of the near patient dispensing team supplying medication to patients both during their stay and at point of discharge. To liaise with doctors and nurses regarding discrepancies with patients medication to improve patient care. To provide advice to patients regarding their medication. To act as a role model and help train new members of staff including Pre Registration Technicians and Trainee Pharmacists. To support other services within the pharmacy department including the Dispensary, Procurement, Oncology, Trials and Homecare About us Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust. Details Date posted 28 July 2025 Pay scheme Agenda for change Band Band 5 Salary £31,049 a year Per Annum (Pro Rata for Part Time) Contract Permanent Working pattern Full-time Reference number 390-CSS-SO-9773 Job locations Southend Prittlewell Chase Westcliff-on-Sea SS0 0RY Job description Job responsibilities For more information regarding detail of expected duties and personal specification, please read the attached job description document. We look forward to your application! Job description Job responsibilities For more information regarding detail of expected duties and personal specification, please read the attached job description document. We look forward to your application! Person Specification Qualifications Essential GPHC Registration Desirable Student awaiting GPHC Registration Experience Desirable Previous experience working in hospital pharmacy setting Person Specification Qualifications Essential GPHC Registration Desirable Student awaiting GPHC Registration Experience Desirable Previous experience working in hospital pharmacy setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Mid and South Essex NHS Foundation Trust Address Southend Prittlewell Chase Westcliff-on-Sea SS0 0RY Employer's website https://www.mse.nhs.uk (Opens in a new tab) Employer details Employer name Mid and South Essex NHS Foundation Trust Address Southend Prittlewell Chase Westcliff-on-Sea SS0 0RY Employer's website https://www.mse.nhs.uk (Opens in a new tab). Location : Southend, Prittlewell Chase, SS0 0RY Westcliff-on-Sea, United Kingdom

Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration * Preparing papers and files for court, tribunals, hearings and meetings. * Producing court/tribunal documents. * General photocopying and filing. * Creating and updating records on in-house computer system and data input. * Post opening and dispatch. * Booking, preparing and organising meeting rooms, supporting training courses and other group activities. * Preparing meeting agenda, joining instructions, handouts etc. Drafting * Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations * Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date * Assisting court users, supporting listing and rota management, checking files * Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin * Handling counter (face to face), written and telephone enquiries. * To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive * To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects * To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework * Including standard documentation and information, court orders, claims, fines and fees, legal aid * Resulting courts accurately, interpreting accurately the information required on a court file * To work to workload targets in terms of throughput and accuracy Checking and verifying * Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. * Ensuring compliance and administration documentation meet quality standards. * Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information * For returns, results, accounts, statements, warrants, statistical analysis, reports etc. * Work may require interpretation of source materials, preparation of bundles, chasing. * Role holders will need to modify and adjust information and make decisions to allow work to be completed. * Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations * Produce basic statistical analysis reports and where required, process financial information. * Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. * Spending limited sums of money on behalf of an office or unit. * Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations * Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. * To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in * Face-to-face roles in HMCTS for example a court usher * Contact Centre roles in HMCTS for example call centre advisers * Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : Gateshead, Tyne and Wear, NE8 1DT

Senior Inspection Engineer Full time permanent position TÜV Rheinland is a leading provider of technical services worldwide. We provide a broad range of testing, inspection and certification services to ensure the safety, reliability and regulatory compliance of engineering assets throughout their lifecycle. If you contribute your experience to us in the future, you will experience a surprisingly broad spectrum of national and international challenges, all of which are associated with safety, efficiency, and sustainability. We offer comprehensive training, flexible working, and a great pay and benefits package. Job Summary As part of the TUV family, TUV Rheinland Industrial Services (TRIS) are looking to recruit Inspection Engineers for the UK. We are seeking experenced inspectors to join our growing Industrial team to provide technical and legislative support to TÜV clients and Inspection Engineers / Team Leaders relating to the inspection and integrity management of Registered Pressure Equipment Job Description Provide technical and legislative support to TÜV clients and Inspection Engineers / Team Leaders relating to the inspection and integrity management of Registered Pressure Equipment. Facilitate the development and training activities identified as necessary to maintain accreditation. Carry out HSEQ activities to ensure compliance to TÜV objectives and compliance e.g. task and technical audits. Develop and Deliver ‘In-house’ and external training events, seminars etc. relating to inspection and integrity management of Registered Pressure Equipment. Embrace and champion up-to-date inspection and NDT techniques and codes of practice to ensure TÜV are considered best in class. Enact governance requirements for Senior Inspection Engineer position as specified in TÜV inspection procedures e.g. endorsements, waivers. Education / Certificates Degree in Mechanical Engineering – 2-1 minimum (or equivalent) Chartered Engineer with at least 5 years' experience in design, repair, maintenance or inspection of major pressure plant Experience & Skills Expert knowledge of legislation, best practice and industry guidance relating to Inspection and integrity management of Registered Pressure Equipment. Identify opportunities for improved processes Effectively supports and manages multifunctional interfaces - internal, customers and suppliers Works with customers to shape and define solutions based on a good understanding of customers’ environment Innovates with the customer to deliver improvement Shapes and aligns functional offer to best meet customer need Manage relationships with clients at a senior level Your future career prospects look good If you contribute your experience to us in the future, you will experience a surprisingly broad spectrum of national and international challenges, all of which are associated with safety, efficiency, and sustainability. What can we offer? Excellent Health and life insurance, Group Income Protection, Pension, 25 days holiday. Permanent full-time position, office, client site, and home based – hybrid working. Accredited training to internationally recognised engineering appointment. Company car on completion of training and appointment Career progression opportunities with structured development. Opportunities to work in many sectors of UK industry.. Location : Lower Walton, Warrington (WA4), WA4

Calderdale & Huddersfield Solutions Ltd have an exciting opportunity for an experienced Clinical Engineer the successful candidate will be working within the Clinical Engineering & Decontamination service to provide technical support and advice to a wide range of capital projects and as part of the reconfiguration program. The post holder will lead and manage the delivery of all medical device replacement projects working with Clinical leads, Health Informatics service, Estates, Suppliers and other stakeholders across all Trust sites and will be responsible for project delivery. The post holder will also lead on the departments drive to deliver a quality service to the Trust with respect to all services. The post holder is required to work to the highest standards of safety and accountability and provide up to date technical information on medical devices and related subjects to key clinical staff. As a leader of the technical service, the post holder will be expected to carry out their duties with no supervision, whilst always forming departmental policies in consultation with the Head of Clinical Engineering & Decontamination service. At CHS We Understand The Differences In Delivering Our Services In Complex Environments And We Have a Flexible Approach To Meet The Needs Of Our Customers. Our Estates And Facilities Management Functions Alongside Our Clinical Engineering, Decontamination And Procurement Service, Provides The Following Fully managed estate and building maintenance Clinical Engineering and Decontamination Procurement advice, guidance and governance Capital project management Transport Grounds maintenance. Portering Catering Cleaning (including robot and deep cleaning) All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider. For further details / informal visits contact: Name: Robert Ross Job title: Head of Clinical Engineering Email address: robert.ross@cht.nhs.uk Telephone number: 07771345029 Head of Clinical Engineering & Decontamination Services | Medical Device Safety Officer | Clinical Engineering | Calderdale and Huddersfield Solutions Ltd | Tel: 01484 342543 | Mob: 07771345029 | Email: robert.ross@cht.nhs.uk Clinical Engineering | Huddersfield Royal Infirmary | Acre Street | Lindley | Huddersfield | HD3 3EA. Location : Huddersfield, England, United Kingdom

Job summary As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings. By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home. The role of Laundry Assistant involves sorting, washing, drying, ironing and contributing to the overall look and feel of the home. It's a great way to get a sense of what it takes to keep everything running smoothly in our homes and it could open up other opportunities as you develop. Main duties of the job To join us as a Laundry Assistant you'll need a personable approach, good practical skills and determination to provide an exceptional laundry service. Just as importantly, you should be reliable and committed to making a positive difference to our residents. In return we'll provide all the training you need to thrive. About us Barchester Healthcare is a leading provider of high-quality care and support services in the UK. They operate over 200 care homes and retirement villages across England, Scotland, and Wales, employing over 17,000 people. Barchester is committed to providing personalised, compassionate care that enables residents to live fulfilling lives. Details Date posted 28 July 2025 Pay scheme Other Salary £12.51 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1351514244 Job locations Barchester Healthcare Ruchill G20 9NU Job description Job responsibilities ABOUT THE ROLE As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings. By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home. The role of Laundry Assistant involves sorting, washing, drying, ironing and contributing to the overall look and feel of the home. It's a great way to get a sense of what it takes to keep everything running smoothly in our homes and it could open up other opportunities as you develop. ABOUT YOU To join us as a Laundry Assistant you'll need a personable approach, good practical skills and determination to provide an exceptional laundry service. Just as importantly, you should be reliable and committed to making a positive difference to our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings. By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home. The role of Laundry Assistant involves sorting, washing, drying, ironing and contributing to the overall look and feel of the home. It's a great way to get a sense of what it takes to keep everything running smoothly in our homes and it could open up other opportunities as you develop. ABOUT YOU To join us as a Laundry Assistant you'll need a personable approach, good practical skills and determination to provide an exceptional laundry service. Just as importantly, you should be reliable and committed to making a positive difference to our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No specific qualifications required, but experience in a similar role would be an advantage. Person Specification Qualifications Essential No specific qualifications required, but experience in a similar role would be an advantage. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Ruchill G20 9NU Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Ruchill G20 9NU Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, G20 9NU Ruchill, United Kingdom

Job Overview The Team Leader for the Radiology Appointments Team is responsible for overseeing the day-to-day operations of the booking team. This role focuses on delivering exceptional customer service to patients and stakeholders, ensuring timely and accurate appointment scheduling. The post holder will provide guidance and support to team members, contribute to continuous improvement initiatives, and ensure that all booking processes align with departmental standards and patient care goals. Key Responsibilities Lead and support the radiology booking team. Ensure high standards of customer service in patient interactions. Monitor and improve appointment scheduling efficiency. Act as a point of escalation for queries and issues. Provide proactive communication and information flow within the team. Main duties of the job The post holder will assist with the day to day running of the appointments team supporting the Radiology Support Services Lead and deputising in their absence. The post holder will work closely with all clinical areas to support the Trust’s targets, i.e., referral to treatment and cancer targets. The post holder will be involved in transforming current work practices to meet all Trust requirements. The post holder will be responsible for the day-to-day management of staff which includes induction, appraising and performance management. Working for our organisation There’s never been a more exciting time to build your career at Frimley Health, one of the country’s largest and most respected trusts Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other. If you have a passion for clinical excellence, patient care and your own career development, you’ll feel at home at Frimley Health. Detailed Job Description And Main Responsibilities To work with the line manager to ensure all staff are trained appropriately and to help set up and maintain training records to ensure all staff are up to date with any necessary training required. To ensure all phone calls are dealt with in a professional and timely manner adhering to the local targets set by the department and Trust. To manage staff on a day-to-day basis including induction, appraisal, and performance management. To support the Support Services Lead to create and maintain Standard Operating Procedures (SOPs). To ensure all patients and visitors are treated with dignity, respect, and empathy always. To deal with patients in a polite and respectful manner complying with their requests where possible. To support the Trust in delivering NHS targets. To respond in a timely fashion to all administrative duties. To support the implementation of all new IT and patient administration systems. Assist and be pro-active in all modernisation projects that concern the team and improve patient pathways. To be multi-skilled in your working role and able to assist in all areas of the department as and when required. To ensure strict confidentiality is always maintained in respect of correspondence received in the department and in accordance with Trust policy. To ensure demographics and daytime contact numbers are obtained and checked on each individual call and updated on the Electronic Patient Record system in accordance with Information Quality Assurance. To liaise with the Clinical team and Support Services Lead to provide a high-quality empathetic service and highlight any problems, working together as a customer focused team to solve issues that may arise. To ensure capacity is fully utilised and to escalate when demand exceeds capacity available and there is a potential patient risk to performance and patient safety. To adhere to the Trust values of being committed to excellence, working together, and facing the future. To attend radiology meetings as and when required. Always follow all Trust and local policies and procedures. To deal with patient/staff complaints in a professional manner and try to resolve the issue before they become formal. To become an expert in the use of Epic. For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy. Person specification EDUCATION Essential criteria GCSE English and Maths pass or equivalent NVQ 3 in Business and Administration or at least 2 years NHS experience. Desirable criteria ECDL or equivalent Experience Essential criteria Customer care experience Administrative Experience NHS experience Experienced user of Microsoft office (Excel, Word) Skills Essential criteria Excellent written and verbal communication skills High level analytical approach to problem solving. Experience user of Microsoft professional (Excel, Word Desirable criteria Understanding of the use of the Patient Tracking List Understanding of Medical terminology Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment . Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future . Apply online now. Location : Slough, England, United Kingdom