Job Description NPS Sutton To work 4 days a week. To Support Probation Prison Offender Manager with administrative duties whilst working in an Offender Management Unit within a prison setting. Probation POM has health needs under the DDA and requires support to enable her to do her work effectively. Payrate: £12.86 per hour, after 12 weeks £14.41. Duration contract: 11 months Main duties include: Organising her diary - arranging meetings, appointments Organising her emails - prioritising queries, responding on her behalf General admins task such as making referrals, filling in forms on behalf of POM Attending all prisoner facing meetings with POM to take notes Attending multi-agency meetings Maintaining case records for POM's cases using digital case management system Carrying her laptop to/from her car to the office Opening gates for her Escorting prisoners within prison environment (occasional) Please apply if you have the neccessary experience and live locally! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street. Location : Sutton, United Kingdom

Job Description Join Our Team as an Outpatient Bookings Administrator (Band 3) at Royal Group of Hospitals in Belfast ! Are you organised, people-focused, and eager to make a difference in patient care? We're looking for a proactive Outpatient Bookings Administrator to join our team and help us deliver a seamless experience for patients and healthcare staff. Location - Royal Victoria Hospital, Belfast Salary - £12:31 per hour What's involved? You'll play a key part in our busy Outpatients team, handling patient and GP queries, managing appointments, and keeping our clinics running smoothly using the ENCOMPASS system. Your main duties will include: Handling incoming referral letters, registering and processing them accurately. Booking outpatient appointments and monitoring waiting lists to ensure patients are seen according to clinical priority. Generating reports and analysing data to maximise clinic capacity. Liaising closely with clinical and admin colleagues to resolve queries, track missing information or escalate issues quickly. Ensuring clear, courteous communication with patients, families, GPs, and colleagues-whether by phone, letter, or in person. Supporting patients with additional needs, including arranging interpreters and accessible communications. Proactively spotting problems-like incorrect bookings or missing patient details-and quickly sorting them out. Helping with admin tasks like scanning documents or notifying patients about appointment changes. What you'll need: Good attention to detail and the ability to work well with IT systems. Strong communication and problem-solving skills. A supportive attitude-ready to help patients, families, and colleagues. Flexibility to adapt in a busy, changing environment. Why join us? We offer a friendly, supportive team environment where your admin skills directly help patients access the care they need. You'll build NHS experience, work with dedicated professionals, and know that every day you're making a real difference. Excellent opportunity for career progression! Ready to make an impact? Apply now to join our Outpatients team! Please call Siobhan Hanna at Brook Street UK for further information Brook Street NMR is acting as an Employment Business in relation to this vacancy. Brook Street. Location : Belfast, Co Antrim, United Kingdom

Job Description HMRC Customer Service Advisor - Telephony Location: Manchester, M3 5DS Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support.? A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment. This role will be a remote working role; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs. An excellent package is offered, including: £13.91 per hour pay rate (equivalent to £26,763FTE salary) Various start dates throughout September & October, upon successful completion of government screening checks Expected assignment length, 6 months with the possibility of extension Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays) Home-based working with all IT equipment supplied to carry out your role Working 37 hours per week, shifts will be Monday to Friday either 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts. Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity. Key Responsibilities: Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat. Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service. You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses. You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations. What are we looking for? Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required. A can-do attitude and a real passion for supporting people. You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages. Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK. Training: You will receive 1 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you. Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks. For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street. Location : Manchester, Greater Manchester, United Kingdom

Job Description Fulfilment Supervisor Location: Sevenoaks, Kent Salary: up to £32,000 (depending on experience) Contract: Full-time, Permanent Our client based on the outskirts of Sevenoaks are looking for a Fulfilment Supervisor to lead their busy warehouse team. You'll manage a small team and ensure a smooth, high-quality service for both internal and external clients. This is a hands-on role, ideal for someone with experience in mailing, logistics, and team leadership who's ready to take the next step. Key Responsibilities: Managing daily mailing and fulfilment tasks Leading and supporting a team of staff Setting up and improving processes and procedures Overseeing quality control and reporting Liaising with suppliers and third-party mailing houses Managing pricing, quotes, and invoices You'll need solid experience managing teams in a mailing, fulfilment, or logistics environment, along with strong communication and organisational skills, confidence using Microsoft Word and Excel, and a flexible, hands-on attitude. Ready to lead and grow in a busy warehouse environment? Apply now! Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Brook Street. Location : Sevenoaks, Kent, United Kingdom

Salary: £35,000 - £40,000 Hours: Full-time position, hybrid working including 2 - 3 days a week in the office Reports to: Head of Governance Location: Harlow, Essex. Easily commutable from London Liverpool Street/Tottenham Hale Station. We offer a free minibus service from Harlow Town Train Station and free parking onsite. Extra Information: There may be an occasional need to attend meetings at alternative locations. About the role: You will provide support to the Head of Governance and General Counsel by carrying out corporate governance, legal and regulatory compliance tasks, ensuring Motability Foundation (MF) meets legal requirements and the expectations of the Charity Commission and other regulators. You will work closely with Executive Support and General Counsel as part of the Governance team to ensure Motability meets its legal and regulatory obligations; this will involve regular interaction with Motability Foundation CEO and Executive team members, Governors and staff. What you will be doing: Support the preparation for and smooth running of Governors meetings including preparing Agendas, checking papers, drafting and issuing Minutes. Monitor the Terms of Reference for MF Governance Committees ensuring they are reviewed regularly and remain relevant, and that Agendas meet the requirements set out within. Support the Head of Governance in working with the Chair, CEO and Committee Chairs in carrying out periodic governance reviews and then help to implement findings. Administer the onboarding and induction of new Governors and ensure the retirement of any departing Governors is managed properly. Monitor the Charity Commission in England, Office of Scottish Charities Regulator (OSCR) in Scotland, Financial Conduct Authority (FCA) and other regulatory and legislative developments and identify any relevant changes required to be made to MF procedures, compliance and governance arrangements. Maintain the FCA Compliance Plan and ensure all FCA policies, procedures and associated controls are maintained. Support the Head of Governance in reviewing and approving external communications and undertaking monitoring of FCA regulated activities Prepare all regulatory returns, including the Charity Commission Code of Governance, for checking by the Head of Governance and then ensure they are submitted in good time. Maintain MF’s Contracts Register and undertake quarterly reviews of contracts and suppliers, ensuring full records are maintained and, where appropriate contracts are extended and renewed on time. Provide administrative support on governance and compliance matters, including maintenance of specific registers (for example: Declarations of Interest, Breaches, Gifts and Hospitality) and coordination of associated timely updates and reporting. Undertake simple legal tasks such as managing NDAs, reviewing terms and conditions and reviewing contracts in Luminance AI tool. Maintain governance and compliance records, information and archive material for MF and Motability Enterprises Limited (MEL) ie AGM records, records of Patrons, Members and Governors and internal annual reviews and Returns. Your experience: The position is ideal for individuals looking to develop skills in compliance and corporate governance, with a focus on maintaining effective corporate governance arrangements and supporting regulatory compliance. Previous experience in a legal, compliance, corporate governance or regulatory environment. Good understanding of corporate governance principles and compliance requirements. Experience of taking formal meeting Minutes. Strong organisational skills, with a high attention to detail Ability to work independently and organise own workload. The position is comprised of a wide range of duties so the ability to organise tasks, prioritise and deliver tasks on time is vital Excellent literacy skills, including accurate use of language and grammar. Excellent oral communication skills IT literate with up-to-date experience of standard IT applications with a particular focus on the Microsoft 365 platform Ability to handle confidential information with discretion Knowledge of company secretarial software (such as Diligent) is a plus Familiarity with company secretarial processes and corporate governance arrangements or a Legal degree would be an advantage Benefits ⭐️ WHAT MOTABILITY CAN OFFER YOU ⭐️ A career with Motability can offer you so much more than earning potential. We pride ourselves in offering some fantastic benefits and a culture to match, some of which includes; 🌞 Holiday – 26 Days + 8 Bank Holidays, increasing to 28 days after 5 years’ service ❤️ Health and Wellbeing – We offer private health care with BUPA alongside an Employee Assistance Programme, eye tests, flu vaccinations, enhanced sick pay and discounted corporate gym membership. We take your physical AND Mental Health seriously, with our dedicated mental health first aiders you will have support and understanding from your colleagues. 🏡 Family Friendly – We offer enhanced Parental Leave inclusive of Adoption Pay and we understand that families require flexibility, we provide time off for dependants, flexible working hours and the option to work from home. Life Assurance is 4 x your salary. 🌈 Diversity and Inclusion - We value everyone’s unique qualities and celebrate having a diverse and inclusive culture where everyone feels safe to be their authentic selves, no matter their age, ethnicity, religion, gender identity, sexual orientation, disability status, neurodiversity or otherwise. This is embedded in to our values and we celebrate our differences and create awareness throughout the year. 🎉 Celebrating Success – We love to recognise people that go above and beyond with our Spotlight Award as well as having team celebrations and social events throughout the year. ☕️ Our culture - In the Motability office we “dress for our day”, it’s an incredibly welcoming and inclusive environment where we look to support your career, we offer a mini bus service from Harlow Town centre and station for those using public transport to reach us and there are plenty of free hot beverages for when you arrive. 💰 Pension – Up to 15%, inclusive of a 10% non-contributory addition and Motability matching your contributions up to 5%. How to find out more? To find out more regarding the vacancy and for the full job description, please contact our Talent Team at: Here at Motability Foundation, we embrace and value Equity, Diversity and Inclusion which means bringing your full self to work. We encourage and welcome all applications, regardless of age, gender identity, ethnicity, religion, sexual orientation or disability. We are a disability confident employer, so please do make us aware of any reasonable adjustments you might need throughout both the recruitment process and to work with us. We are committed to offering to interview every applicant with a disability who meets the minimum criteria for the role. Please tick the relevant box when filling out your application. Motability Foundation. Location : Harlow, Essex, United Kingdom

Salary: £24,500 plus average bonus earning potential of £7,800 per annum Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday Location: Nottingham Start date: 15th September 2025 Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we're recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home on a hybrid basis and comprehensive training: (4 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm). As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first whilst using your sales and communication skills to upsell products. The experience and skills you need If you have telesales or telemarketing experience and would like to create a long-term career within a call-centre environment, apply today to find out more. 1 years continuous and targeted sales experience within the last 3 years A driven mindset with strong customer service and sales skills with a love for hitting targets Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed How you'll be rewarded 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year Investment in your career - Development through ongoing coaching and clearly defined progression opportunities Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs Pension scheme - Matched employer contributions up to 5% of basic salary Life assurance - Employer funded cover of 4x basic salary Employee assistance programme - Free support for physical & mental health, financial assistance and more Immediate interviews available. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.. Location : Nottingham, Nottinghamshire, NG2 3AJ

Job Description Recruitment Coordinator (Fixed-Term Contract with Opportunity for Permanent Role) Location: Solihull,UK Salary: Competitive, dependent on experience Contract: Initial fixed-term contract with potential for permanency An established and respected care organisation is seeking a proactive and motivated Recruitment Coordinator to support the growth of its front-line team. Operating within the health and social care sector, this role offers the chance to make meaningful contributions to a people-focused service while developing innovative recruitment solutions. Key Responsibilities Act as the first point of contact for employment enquiries, providing professional and informed guidance Develop and execute community-based recruitment campaigns including advertising, outreach, and events Manage online recruitment listings and ensure content is current and engaging Schedule and conduct interviews professionally and efficiently Maintain accurate employment documentation and compliance records Coordinate pre-employment checks including references, DBS, and vehicle insurance (where applicable) Organise and deliver induction training for new team members Prepare staff documentation and on-boarding materials Achieve monthly recruitment targets by implementing creative sourcing methods Represent the organisation at job fairs and community events Maintain consistency in branding across recruitment materials Promote a professional image across both recruitment and wider operational activity Uphold HR standards and support with employment compliance and health & safety monitoring Assist in early-stage staff supervision and quarterly reviews Issue training certificates and track mandatory training via the organisation's training matrix Support disciplinary processes when necessary Qualifications and Attributes Prior experience in recruitment coordination, ideally within health and social care Understanding of recruitment marketing and branding approaches Strong time management and multi-tasking ability Confident communicator with excellent interpersonal skills Ability to work independently and generate fresh ideas Experience reviewing large volumes of applications Familiarity with local community engagement Willingness to travel; a full UK driving licence and own vehicle required A professional and approachable manner Knowledge of employment legislation, compliance requirements, and best practice in candidate management DBS check will be required Desirable Experience working with care sector staff (e.g. domiciliary, live-in, support workers) Creative flair in outreach and community recruitment NVQ or relevant recruitment qualification is a plus IT proficiency across standard office applications and recruitment platforms This is an excellent opportunity for someone who wants to bring energy, compassion, and strategic thinking into a people-first organisation. While initially offered as a fixed-term contract, there is strong potential for this role to become permanent based on performance and ongoing business needs. Interested? Click apply now for immediate consideration. Brook Street. Location : Solihull, West Midlands, United Kingdom

Job Description First Aid Trainer & First Aid Trainee's required for my client across multiple locations. Permanent- Monday to Friday £23,590-£25,276 dependent on experience ASAP Start Location: York Are you looking for a career in First Aid Training or are you a First Aid Trainer looking for a new opportunity? My client is looking for fully trained First Aid trainers to join their team through a journey of expansion. They are also looking for confident individuals who are looking to take their career to the next level and become a first aid trainer. Full training will be provided, and you will gain a Level 3 qualification as part of your training. The Role: To deliver and assess a wide range of courses within your location. First Aid at Work, Fire Marshal, Mental Health etc Hours of Work:Full-time role. This role is predominantly Monday to Friday, business hours however there may be the occasional evening or weekend work to meet our customer's needs. Minimum Requirements: 5 GCSE's C or above including English and Maths (or equivalent) Driving licence and own vehicle (mileage paid) Confident and able to work on your own initiative Enhanced DBS check will be required Key Responsibilities Deliver training courses and conduct assessments to a professional and consistent standard Maintain own subject knowledge and professional competence in accordance with organisational requirements Ensure that all equipment used is fit for purpose, is cleaned and stored in accordance with procedures and any faults or damage are reported Arrive in good time, prepare the training room, liaise with venue contacts and greet learners; and follow the relevant procedures at the training venue, including conducting dynamic risk assessments, and prompt collection and return of keys, materials and equipment where required Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Brook Street. Location : York, North Yorkshire, United Kingdom

Job Description Executive Assistant (1-year maternity cover) Stockport - Monday - Friday - 10am - 5pm - £24,000+ Support and assist the in the day to day running of the company. All training will be given and duties will include: Filing and retrieving corporate records, documents and reports Compose letters Manage diaries and arrange meetings with clients Prepare and print client presentations Retrieve client information including creating valuations Monitor partner expenses and produce expense claim forms each month Assist other executive assistants when necessary i.e. holidays and absences Skill Set Good working knowledge of software packages including Word, Excel and PowerPoint Maintain the client electronic filing system Answer external calls and route calls to the correct person or take messages Meet and greet clients and visitors in a professional manner, and clear meeting rooms when meetings have finished Ad hoc projects Prioritise workload Undertake compliance and other regulatory or business-related training as necessary Ensuring adherence to GDPR Working Hours 10am to 5pm Monday to Friday (one-hour lunch). 25 days holiday per year Package Pension scheme - join at three months 4 x death in service Private health scheme - (or equivalent) Discretionary bonus (Career path - on completion of probationary period) Please click apply today! Brook Street NMR is acting as an Employment Business in relation to this vacancy. Brook Street. Location : Stockport, Greater Manchester, United Kingdom

Client Account Manager / Business Development Executive Location: Blackwater, Hampshire Salary: £28,000 - £30,000 basic + commission Hours: Monday to Friday, 8:30am - 5:00pm Hybrid Working: 4 days in office, 1 day WFH (must live locally) Full UK driving licence required Are you experienced in client account management , key account handling , or business development ? We're looking for a confident and proactive individual to join our team in a varied, customer-focused role. You'll be managing both existing client relationships and developing new business opportunities. This role combines office-based work with regular customer visits across the UK and Ireland-so flexibility to travel is essential. Key Responsibilities: Manage and grow existing client accounts Act as the main point of contact for customer sales enquiries Coordinate between clients and internal technical teams Organise and attend client visits across the UK and Ireland Prepare and follow up on quotes and proposals Research market trends and identify new business opportunities Represent the company at industry exhibitions, trade shows, and demonstrations ✅ What We Offer: £28,000 - £30,000 basic salary + commission 20 days holiday + 8 bank holidays (negotiable) Pension scheme Hire car provided for external meetings All business-related expenses covered This is a fantastic opportunity for someone who enjoys building relationships, thrives on variety, and is happy to travel. A full UK driving licence is essential due to the nature of the role. Interested? Apply today by sending us your CV-we'd love to hear from you! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.. Location : Hampshire, GU17 9AE