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  • Kitchen Assistant - Care Home Full Time
    • Truro, Cornwall
    • 10K - 100K GBP
    • Expired
    • Job Description ABOUT THE ROLE As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Kitchen Assistant is so important. You'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents, enhance their hospitality experience and develop your skills. ABOUT YOU When you join us as a Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 0854. Location : Truro, Cornwall
  • Customer Service Manager Full Time
    • Barchester Healthcare, MK6 5LS Milton Keynes, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary The Customer Experience team at Barchester Healthcare have a great opportunity for a Customer Service Manager to join their team. The role involves managing the performance of their outsourced customer service contact centre team, as well as handling online reviews and social media customer contact. The successful candidate will be responsible for driving performance, ensuring high-quality customer service, and leading continuous improvement initiatives. Main duties of the job As a Customer Service Manager, you will be responsible for driving the performance of the outsourced customer service contact centre team, ensuring they deliver a high-quality service and meet KPIs and SLAs. You will also manage online reviews and social media customer contact, ensuring a consistent brand tone of voice and premium customer experience. The role involves leading a team, providing feedback and coaching, and identifying opportunities for process and cultural improvement. About us Barchester Healthcare is one of the UK's leading healthcare providers, with over 250 care homes and hospitals across the country. The company is rapidly expanding, with a successful new builds program that will see 10 new homes opened each year for the next three years. Date posted 19 April 2025 Pay scheme Other Salary £36,000 a year Contract Permanent Working pattern Full-time, Part-time Reference number 1284552514 Job locations Barchester Healthcare Milton Keynes MK6 5LS Job description Job responsibilities The Customer Experience team have a great opportunity for a Customer Service Manager to join the Barchester family responsible for the performance of our outsourced customer service contact centre team, as well as a small internal team Managing online reviews (google and CHUK reviews) and all social media customer contact. Working remotely with monthly visits to Newcastle and London. As a Customer Service Manager, you will drive performance of the c contact centre via various channels. You will lead effective, empathetic customer communication and solve complex issues with support from stakeholders. You will oversee the service performance of the outsourced customer care team to ensure KPIs and SLAs are achieved and a high quality of service is delivered to customers. You will drive process and cultural improvement in operations through identifying trends and opportunities to improve service levels. Barchester Healthcare is one of the UK's market leading healthcare providers being the second largest in the UK with over 250 care homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Role and responsibilities: Ensuring the outsourced Customer Care Team deliver performance and a high quality of service Drive performance at the Contact Centre focussed on commercial opportunity, removing waste calls and contacts where possible to focus on possible admissions to drive occupancy Ensure team leaders are reviewing calls and providing feedback and coaching to team members to drive quality improvements Ensure optimum use of the ConneX CRM system at the Contact Centre as main first point of contact Manage online reviews (google and CHUK reviews) and all social media customer contact from customers ensuring any comments are in line with the BHC tone of voice and support a premium service and reassure customers Work with 3rd party company to ensure Interactive Voice Recording (IVR) is fit for purpose Monitor, measure and review your team''s performance, recognising great contributions, provide constructive feedback and handle any performance issues effectively Promote, support and plan the continuous development of your team, utilising standard programmes and other resources Identify change, drive continuous improvement and lead initiatives to simplify and streamline our processes Support and continuously improve our industry leading customer relationship management system that supports us to grow our communities by building trust and enabling meaningful conversations Required skills and experience: Understand brand tone of voice and able to write in line with set minimum standards? Demonstrate an exceptional ability to handle customer complaints and difficult conversations effectively in a previous role Have customer journey mapping experience particularly on contact centre's and complaints journeys? Have keen attention to detail Ability to effectively prioritise workload Self-motivated, target driven and a creative thinker? Confident in managing the performance of a larger team to deliver results and outstanding premium care Rewards package: £36,000 per annum Generous car allowance of £6.5k Annual bonus 25 days holiday plus bank holidays Life cover Access to a wide range of retail and leisure discounts at big brands and supermarket Confidential and free access to counselling and legal services 7766 Job description Job responsibilities The Customer Experience team have a great opportunity for a Customer Service Manager to join the Barchester family responsible for the performance of our outsourced customer service contact centre team, as well as a small internal team Managing online reviews (google and CHUK reviews) and all social media customer contact. Working remotely with monthly visits to Newcastle and London. As a Customer Service Manager, you will drive performance of the c contact centre via various channels. You will lead effective, empathetic customer communication and solve complex issues with support from stakeholders. You will oversee the service performance of the outsourced customer care team to ensure KPIs and SLAs are achieved and a high quality of service is delivered to customers. You will drive process and cultural improvement in operations through identifying trends and opportunities to improve service levels. Barchester Healthcare is one of the UK's market leading healthcare providers being the second largest in the UK with over 250 care homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Role and responsibilities: Ensuring the outsourced Customer Care Team deliver performance and a high quality of service Drive performance at the Contact Centre focussed on commercial opportunity, removing waste calls and contacts where possible to focus on possible admissions to drive occupancy Ensure team leaders are reviewing calls and providing feedback and coaching to team members to drive quality improvements Ensure optimum use of the ConneX CRM system at the Contact Centre as main first point of contact Manage online reviews (google and CHUK reviews) and all social media customer contact from customers ensuring any comments are in line with the BHC tone of voice and support a premium service and reassure customers Work with 3rd party company to ensure Interactive Voice Recording (IVR) is fit for purpose Monitor, measure and review your team''s performance, recognising great contributions, provide constructive feedback and handle any performance issues effectively Promote, support and plan the continuous development of your team, utilising standard programmes and other resources Identify change, drive continuous improvement and lead initiatives to simplify and streamline our processes Support and continuously improve our industry leading customer relationship management system that supports us to grow our communities by building trust and enabling meaningful conversations Required skills and experience: Understand brand tone of voice and able to write in line with set minimum standards? Demonstrate an exceptional ability to handle customer complaints and difficult conversations effectively in a previous role Have customer journey mapping experience particularly on contact centre's and complaints journeys? Have keen attention to detail Ability to effectively prioritise workload Self-motivated, target driven and a creative thinker? Confident in managing the performance of a larger team to deliver results and outstanding premium care Rewards package: £36,000 per annum Generous car allowance of £6.5k Annual bonus 25 days holiday plus bank holidays Life cover Access to a wide range of retail and leisure discounts at big brands and supermarket Confidential and free access to counselling and legal services 7766 Person Specification Qualifications Essential The successful candidate should have experience in handling customer complaints and difficult conversations effectively, as well as customer journey mapping experience, particularly in contact centres and complaints journeys. Strong attention to detail, the ability to prioritize workload, and a self-motivated, target-driven approach are also required. Person Specification Qualifications Essential The successful candidate should have experience in handling customer complaints and difficult conversations effectively, as well as customer journey mapping experience, particularly in contact centres and complaints journeys. Strong attention to detail, the ability to prioritize workload, and a self-motivated, target-driven approach are also required. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Milton Keynes MK6 5LS Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Milton Keynes MK6 5LS Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, MK6 5LS Milton Keynes, United Kingdom
  • Sous Chef Full Time
    • Ilkeston, , DE7 6DG
    • 10K - 100K GBP
    • Expired
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Sous Chef at the Rose & Crown , you will have a passion for serving great food, training great people and leaving a smile on our guests faces. You’ll run a section, ensuring your team are working together as one and you will be the person to step up in leading the team in the absence of the Head Chef. Does this sound like you? Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to work around your lifestyle! A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS SOUS CHEF YOU’LL… Be driven to smash targets with your team. Train and inspire your team to deliver food to be proud of. Support your Head Chef with food ordering, food preparation and stock control. Have mastered the art of working with a branded menu. Have confidence in managing Chefs and the wider Kitchen Team. Oversee that your team conforms to health and hygiene regulations. Haven't got a CV to hand? Don't worry you don't need a CV to apply. Location : Ilkeston, , DE7 6DG
  • Head of Housekeeping - Care Home Full Time
    • Barchester Healthcare, OX10 9EG Wallingford, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary As the Head of Housekeeping at a Barchester care home, you'll play a vital role in creating a warm and homely environment that supports the delivery of high-quality care. By leading a team of housekeeping staff, you'll ensure that every room and living space is maintained to the highest standards, contributing to a shining example of a quality care environment. Main duties of the job The Head of Housekeeping role demands excellent attention to detail, as well as the ability to motivate and inspire your team. You'll be responsible for overseeing the cleaning and maintenance of the care home, ensuring that all areas are kept to the highest standards. Your caring nature and strong communication skills will also be essential as you'll often interact with other staff, residents, and their relatives. About us Barchester Healthcare is a leading provider of care services in the UK, operating a network of care homes and other healthcare facilities. The company is committed to delivering high-quality, person-centered care and support to its residents, with a focus on creating warm and welcoming environments. Date posted 19 April 2025 Pay scheme Other Salary £15.37 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1285582435 Job locations Barchester Healthcare Wallingford OX10 9EG Job description Job responsibilities ABOUT THE ROLE As a Head of Housekeeping at a Barchester care home, you'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff, you'll ensure that every room and living space is maintained to the highest standards. The Head of Housekeeping role demands excellent attention to detail, but we'll also rely on you to motivate everyone in your team to be at their best. Put simply, you'll help to make your care home a shining example of a high quality care environment. ABOUT YOU Experience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. We'll also look for a proven ability to lead and inspire a team. A caring nature and good communication skills are important as you'll often come into contact with other members of staff, residents and their relatives. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Head of Housekeeping at a Barchester care home, you'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff, you'll ensure that every room and living space is maintained to the highest standards. The Head of Housekeeping role demands excellent attention to detail, but we'll also rely on you to motivate everyone in your team to be at their best. Put simply, you'll help to make your care home a shining example of a high quality care environment. ABOUT YOU Experience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. We'll also look for a proven ability to lead and inspire a team. A caring nature and good communication skills are important as you'll often come into contact with other members of staff, residents and their relatives. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential Experience in housekeeping within a care home, hospital, or hotel environment is highly advantageous for this role. You'll also need to demonstrate a proven ability to lead and inspire a team. Person Specification Qualifications Essential Experience in housekeeping within a care home, hospital, or hotel environment is highly advantageous for this role. You'll also need to demonstrate a proven ability to lead and inspire a team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Wallingford OX10 9EG Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Wallingford OX10 9EG Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, OX10 9EG Wallingford, United Kingdom
  • Experienced Assistant Manager for fast paced Gastropub Full Time
    • London, , SE21 7BJ
    • 10K - 100K GBP
    • Expired
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manager at the Crown & Greyhound, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. WHAT’S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL… Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around. Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Lead the team to deliver moments that WOW our guest, keeping them coming back.. Location : London, , SE21 7BJ
  • Technical Officer - Data - 30619 Full Time
    • Maidstone, England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job Description At the Environment Agency we aspire for inclusivity to thrive in our workforce. We embrace equal opportunities and flexible work arrangements, ensuring everyone can contribute and succeed. We’re looking for proactive individuals to join our Data and Digitisation Team within Permitting - a vital national service at the heart of the regulatory cycle and integral to the government’s growth agenda. Our work ensures businesses and industries can operate on a level playing field, whilst protecting people and the environment. This is an exciting opportunity supporting digital migration (ReSP) and data analysis alongside a Level 4 Data Analyst apprenticeship. The roles contribute to enhancing our data management, data analysis and business reporting capabilities, driving success and innovation through informed decisions. You will be supporting Permitting across four key areas: stabilise, enhance, transform and de-commission. Responsibilities include: Applying knowledge gained from the apprenticeship to work alongside Data Specialists to cleanse, store, manage and maintain our data and the health of our systems. Supporting day-to-day extraction, transformation and loading of data from various systems to support accurate KPI reporting, work queues, permit allocation and productivity data. Coordinate and respond to incoming data queries, problems in databases, data processes, data products and services as they occur, identifying trends to resolve problems to ensure timely and accurate delivery of information. Apply range of techniques to analyse, synthesise and visualise data, presenting to a range of audiences to inform decision making. Promote a culture of data literacy across Permitting, providing advice, support and training ensuring we follow organisational data governance, policies on data access, sharing, dissemination and protection. Using Microsoft 365 Power tools, develop and deliver bespoke IT solutions for diverse users in response to evolving business needs. Support migration onto the Regulatory Services Platform (ReSP) The team You will join our Centralised Services team (CST) a friendly and dispersed national team, that sits within Permitting. CST plays a vital role in supporting the Permitting Service with various 'do-once' activities across recruitment, development, customer engagement and business support. As a team, we prioritise high standards, excellent customer service, and a collaborative approach to achieve our goals. Experience/skills Required Appreciation for the importance of data quality and data management Excellent IT skills and an interest in using IT to make work more efficient. Ability to handle and process large data sets from various systems (skills further honed through the apprenticeship). Support our customers by better understanding their business area, along with their data requirements Some experience of using data analytics to improve understanding or processes. Team player who can support our dispersed ways of working. A love of solving problems and helping others to achieve. Good organisational and networking skills. Attention to detail, enjoys making things better and an enquiring mind. High standards in numeracy and literacy Knowledge of the Environment Agency’s permitting systems and processes is beneficial but can also be taught. Contact and additional information This is a dispersed team based in various hubs across the country. You can be based at any EA office, however some travel will be required (approximately once a month) to our hub locations for training / collaborative events and to understand the work areas of our customers. These are hybrid roles (home working and one mandatory day a week in an office (your base location). Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment For more information about this role, please contact Sarah Mills: npscentralisedservicesteam@environment-agency.gov.uk Competence 1 Achieves Results Description Description: Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our "EA capability dictionary". You may find it helpful to research the STAR approach when formulating your response. Question: Can you describe a time when you had multiple tasks with tight deadlines? How did you prioritise your work, manage your time, and ensure accuracy while meeting the deadlines? How did you handle unexpected challenges or changing priorities? How did you balance speed with accuracy in your analysis? What was the outcome, and how did your work contribute to the team or department goals? Competence 2 Focuses on Efficiency, Innovation and Quality Description Description: Identifies and seizes the opportunity to create, introduce and implement new or improved methods, processes and without, compromising quality or accuracy. Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our "EA capability dictionary". You may find it helpful to research the STAR approach when formulating your response. Question: Can you share an example of a time when you improved the efficiency or accuracy of a data process? What steps did you take, and what impact did it have? How did you identify the inefficiency or accuracy issue? What methods or tools did you use to improve the process? How did you ensure the data remained accurate and reliable? What was the outcome, and how did it benefit the team or department? Competence 3 Focuses on Customers and Partners Description Description: Addresses the needs of internal and external customers, provides rapid and effective responses Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our "EA capability dictionary". You may find it helpful to research the STAR approach when formulating your response. Question: This role will bring you into contact with permitting staff across the country. You will be supporting them by providing a helpdesk for their data questions and providing training support for some of our systems as required. Can you give us an example of when you’ve delivered exemplary customer service based on need, what was the situation? How did you establish the need? and what did you do? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Maidstone, England, United Kingdom
  • Prison Catering: Caterer - HMP Guys Marsh Full Time
    • Guy's Marsh, Dorset, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job description This is not your average catering job. It is a great chance to put your catering qualifications and skills into practice and make an impact far beyond the kitchen. As part of the prison's catering team, you'll be working in a professional industrial kitchen environment, with a good salary, pension and Civil Service benefits including apprenticeship opportunities 'earn while you learn'. Unlike traditional restaurant jobs, you won't have to work late into the evening. You'll oversee the work of offenders to prepare and cook quality, nutritional meals for the entire prison. Plus, you'll play your part in helping them turn their lives around - supporting them to learn new skills and work towards gaining qualifications to increase their chances of employment and reduce their likelihood of reoffending when they leave prison. Hours and salary You will work a 37-hour week and shift patterns are in place which include hours outside of 7am to 7pm Monday to Friday, weekends and public holidays. You will receive a 20% unsocial hours payment in addition to your basic pay, subject to working these hours. All roles can be open to part-time and job share arrangements subject to the business need/operational requirement. However, you will still be required to undertake the full range of shifts. As a new recruit, you will start on the minimum salary. Band 3 salary minimum inclusive of 20% unsocial hours allowance - £32,448 Band 3 salary maximum inclusive of 20% unsocial hours allowance - £34,166 Qualifications and experience Level 2 certificate in food production within hospitality and catering or equivalent Food hygiene certificate at Level 2 In addition, you must be: Familiar with all current health, safety and hygiene related regulations for working in a kitchen Able to demonstrate competency within an industrial kitchen environment Able to speak with confidence in English Please note refresher training in food safety (HACCP) should be completed at three year intervals. Tips for applying You will need to provide an anonymised CV and answer questions which outline your past experience. You will also need to answer specific 'behavioural' questions. We will ask you how you would react in your job. Behaviours: Developing self and others Managing a quality service Communicating and influencing Making effective decisions Working together Additional Information Successful applicants need to be 18 at the point they take up post as an exception under Schedule 9 of the Equality Act 2010. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. Benefits Annual Leave -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work Childcare Vouchers For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles Eligibility -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist Working for the Civil Service The sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail ); * To Ministry of Justice Resourcing team ( ); * To the Civil Service Commission (details available ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our . Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the and the . A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Reserve list A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles. Ministry of Justice. Location : Guy's Marsh, Dorset, United Kingdom
  • Floating Support Worker Full Time
    • Mansfield, Nottinghamshire, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Overview: Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives and grow as individuals. As a Floating Support Worker within Change Grow Live Nottinghamshire, working with people accessing substance use support, with an additional housing need. You will actively engage with people and the services they need to support improved health, wellbeing, and social inclusion. Providing wrap around support including practical, emotional, and social aspects of preventing homelessness and maintaining a tenancy. This is an excellent opportunity for someone who has experience in a similar field, who wants to make a difference in working within a new Floating Support service in Nottinghamshire. Where: Nottinghamshire Wide When: We’re looking to get the right person into the team ASAP Full Time Hours: 37.5hrs per week Full Time Salary Range: £27,861.26- £32,002.35 (pro rata for part time hours) Contract: This is a Fixed Term Contract until 31st March 2026. Responsibilities: . About the role: Establish effective communication and referral pathways for people who are at risk of homelessness and in contact with other health and care agencies. Provide wrap around support in emergency/temporary/supported accommodations across Nottinghamshire. Prioritise caseload depending on crisis intervention and severity of needs. Attend relevant multi-disciplinary team meetings supporting links to health and social care services, peer support networks, community assets and mutual aid. Work closely with the local authority, Health & Social care sector, partners and any provision linked to preventing Homelessness and improve joint working. About you: An understanding and knowledge of the harmful effects associated with drug and alcohol use in relation to health, social welfare, housing, employment and personal relationships Minimum of 12 months experience facilitating successful tenancy sustainment and working to achieve positive community connections Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs The ability to work with and manage challenging behaviour We provide: 25 days holiday (+ bank holidays) rising by 1 day for each years’ service Flexible working arrangements Paid ‘wellbeing hour’ each week along with a access to the Wellness hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc A friendly and supportive team working in a dynamic environment Training, career development & progression opportunities Eligibility for participation in the organisation Refer-a-Friend scheme Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. *please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Salary Range (pro rata if part time): CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe: N/A - Outside London Weighting Area Closing Date: 28/4/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: James Bunning | james.bunning@cgl.org.uk : This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. Change Grow Live. Location : Mansfield, Nottinghamshire, United Kingdom
  • Chef Full Time
    • Peterborough, PE2 6HE
    • 10K - 100K GBP
    • Expired
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Chef at Miller & Carter- Peterborough, you will master our menu, with your food being the reason guests keep coming through our doors! You’ll enjoy working in a team, serving up food to be proud of. Does this sound like the chef job for you? Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you. All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS A CHEF YOU’LL… Prepare everything that is needed before service. Cook food to be proud of and know the menu inside out. Maintain the highest standards of cleanliness and safety. Haven't got a CV to hand? Don't worry you don't need a CV to apply. Location : Peterborough, PE2 6HE
  • Assistant Manager Full Time
    • Quinton, , B32 1HP
    • 10K - 100K GBP
    • Expired
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manager at Toby Carvery - Quinton , you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you. WHAT’S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL… Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around. Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Lead the team to deliver moments that WOW our guest, keeping them coming back.. Location : Quinton, , B32 1HP
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