Job summary We are pleased to announce a fantastic opening for two full-time Band A Dental Officers to join the Leeds Community Healthcare NHS Trust based in the Community Dental Service. These comprise a 1.0 WTE (37.5hrs) permanent post and a 1.0 WTE (37.5hrs) fixed-term post for 24 months.We are a consultant-led, referral only service which provides NHS dental care for children & adults who have treatment needs which cant be met in general dental practice. You will be working with patients with complex needs, including physical, mental health, sensory, medical, or social impairment. Therefore, all our dental suites have a range of facilities to make sure they are fully accessible Our service is proud to be a partner within the West Yorkshire Community Dental Service Collaborative, and aims to be the leading provider of dental care in Leeds for children and adults of Tier 2 complexity and above. The Dental Officer will provide dental care in our clinics located throughout the city (currently Chapeltown, Middleton & Yeadon). The post may also involve supporting in general anaesthetic theatres within Leeds Teaching Hospitals NHS Trust and domiciliary visits. Clinical facilities within our service include: surgeries equipped with ceiling track hoists, a wheelchair recliner and bariatric bench, the provision of inhalation and intravenous sedation, and access to comprehensive care under GA. Main duties of the job The Dental Officer will be working with a supportive and compassionate team comprising dentists, dental therapists, dental nurses and administrative team members. They will be accountable to the Consultant in Special Care Dentistry and Head of Service. They will be expected in their duties to perform dental care for both children and adults in clinics located throughout the city. Domiciliary visits, screening at the Adel Beck Secure childrens home and assisting in GA theatres may be required. The assessment, treatment planning, and provision of treatment for children and adults of Tier 2 complexity is expected. The service has equipment available to facilitate appropriate patient care. Where a longitudinal, core, or mid-year dental trainee is present within CDS, the Dental Officer may be asked to support and clinically supervise the trainee. Contribution to the clinical and service development of the CDS is also a key component of this post. This will include participation in team meetings, peer review, and clinical governance and audit activities as required. Please indicate within your application, whether you are applying for the permanent post, fixed-term post, or both. Please review the Job Description and Person Specification attached for full requirements of the role. Adverts will close early where the maximum numbers of applicants is reached. About us Working for Leeds community Healthcare NHS Trust Who are we? Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council. We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring. Perks of the job Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab. Right to Work This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply. Details Date posted 24 July 2025 Pay scheme Other Salary £52,532 to £78,798 a year Contract Permanent Working pattern Full-time Reference number VPEBD713FD Job locations St. Georges Centre St George's Road Leeds LS10 4UZ Job description Job responsibilities We are pleased to announce a fantastic opening for two full-time Band A Dental Officers to join the Leeds Community Healthcare NHS Trust based in the Community Dental Service. These comprise a 1.0 WTE (37.5hrs) permanent post and a 1.0 WTE (37.5hrs) fixed-term post for 24 months. We are a consultant-led, referral only service which provides NHS dental care for children & adults who have treatment needs which cant be met in general dental practice. You will be working with patients with complex needs, including physical, mental health, sensory, medical, or social impairment. Therefore, all our dental suites have a range of facilities to make sure they are fully accessible Our service is proud to be a partner within the West Yorkshire Community Dental Service Collaborative, and aims to be the leading provider of dental care in Leeds for children and adults of Tier 2 complexity and above. The Dental Officer will provide dental care in our clinics located throughout the city (currently Chapeltown, Middleton & Yeadon). The post may also involve supporting in general anaesthetic theatres within Leeds Teaching Hospitals NHS Trust and domiciliary visits. Clinical facilities within our service include: surgeries equipped with ceiling track hoists, a wheelchair recliner and bariatric bench, the provision of inhalation and intravenous sedation, and access to comprehensive care under GA. Other duties will include working in partnership to provide clinical support to the full dental team The Dental Officer will be working with a supportive and compassionate team comprising dentists, dental therapists, dental nurses and administrative team members. They will be accountable to the Consultant in Special Care Dentistry and Head of Service. They will be expected in their duties to perform dental care for both children and adults in clinics located throughout the city. Domiciliary visits, screening at the Adel Beck Secure childrens home and assisting in GA theatres may be required. The assessment, treatment planning, and provision of treatment for children and adults of Tier 2 complexity is expected. The service has equipment available to facilitate appropriate patient care. Where a longitudinal, core, or mid-year dental trainee is present within CDS, the Dental Officer may be asked to support and clinically supervise the trainee. Contribution to the clinical and service development of the CDS is also a key component of this post. This will include participation in team meetings, peer review, and clinical governance and audit activities as required. Please indicate within your application, whether you are applying for the permanent post, fixed-term post, or both. Please review the Job Description and Person Specification attached for full requirements of the role. Working for Leeds community Healthcare NHS Trust Who are we? Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council. We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring. Perks of the job Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab. Right to Work This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply. Job description Job responsibilities We are pleased to announce a fantastic opening for two full-time Band A Dental Officers to join the Leeds Community Healthcare NHS Trust based in the Community Dental Service. These comprise a 1.0 WTE (37.5hrs) permanent post and a 1.0 WTE (37.5hrs) fixed-term post for 24 months. We are a consultant-led, referral only service which provides NHS dental care for children & adults who have treatment needs which cant be met in general dental practice. You will be working with patients with complex needs, including physical, mental health, sensory, medical, or social impairment. Therefore, all our dental suites have a range of facilities to make sure they are fully accessible Our service is proud to be a partner within the West Yorkshire Community Dental Service Collaborative, and aims to be the leading provider of dental care in Leeds for children and adults of Tier 2 complexity and above. The Dental Officer will provide dental care in our clinics located throughout the city (currently Chapeltown, Middleton & Yeadon). The post may also involve supporting in general anaesthetic theatres within Leeds Teaching Hospitals NHS Trust and domiciliary visits. Clinical facilities within our service include: surgeries equipped with ceiling track hoists, a wheelchair recliner and bariatric bench, the provision of inhalation and intravenous sedation, and access to comprehensive care under GA. Other duties will include working in partnership to provide clinical support to the full dental team The Dental Officer will be working with a supportive and compassionate team comprising dentists, dental therapists, dental nurses and administrative team members. They will be accountable to the Consultant in Special Care Dentistry and Head of Service. They will be expected in their duties to perform dental care for both children and adults in clinics located throughout the city. Domiciliary visits, screening at the Adel Beck Secure childrens home and assisting in GA theatres may be required. The assessment, treatment planning, and provision of treatment for children and adults of Tier 2 complexity is expected. The service has equipment available to facilitate appropriate patient care. Where a longitudinal, core, or mid-year dental trainee is present within CDS, the Dental Officer may be asked to support and clinically supervise the trainee. Contribution to the clinical and service development of the CDS is also a key component of this post. This will include participation in team meetings, peer review, and clinical governance and audit activities as required. Please indicate within your application, whether you are applying for the permanent post, fixed-term post, or both. Please review the Job Description and Person Specification attached for full requirements of the role. Working for Leeds community Healthcare NHS Trust Who are we? Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council. We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring. Perks of the job Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab. Right to Work This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply. Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Leeds Community Healthcare NHS Trust Address St. Georges Centre St George's Road Leeds LS10 4UZ Employer's website https://www.leedscommunityhealthcare.nhs.uk/join-our-team1/ (Opens in a new tab) Employer details Employer name Leeds Community Healthcare NHS Trust Address St. Georges Centre St George's Road Leeds LS10 4UZ Employer's website https://www.leedscommunityhealthcare.nhs.uk/join-our-team1/ (Opens in a new tab). Location : St. Georges Centre, St George's Road, LS10 4UZ Leeds, United Kingdom

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland In Inverness and helping support the people who need it most in our communities! We are looking for someone to join our team as a Team Leader (previously Senior Support Worker) on a full time basis for our Tain Service. Requirements: Applicants will need at least 2 years previous experience of supporting individuals within care and already have or be willing to work towards your SVQ Level 3 Health and Social Care to be considered for the Senior Support Worker role. You must hold a Driving License About the Role: Our Team Leaders are classed as Front Line Management staff and as such your duties would fall under three specific areas as follows: Staff Management: Coaching and mentoring front line staff while providing appropriate support including regular supervision. Identifying the training needs of your team and ensuring that this training is provided. Producing the monthly rota for your team, taking into account budgetary requirements and ensuring that all staff meet their contracted hours whilst managing holiday cover and absence. Developing the ability of your team to produce accurate and effective support plans. Covering on-call shift work as and when needed. Supported Individuals: Plan and facilitate meetings with individuals and important people in their lives in order to collate the appropriate information required to write an effective support plan. Effectively match supported individuals to staff members, keeping in mind the identified outcomes and goals to be achieved for said supported individual. Organisational: Liaising with external agencies such as an individual`s family or Social Work Services. Ensure that the standards set by the SSSC and Care Inspectorate as well as The Richmond Fellowship Scotland`s own standards are always met. Positively represent the values of The Richmond Fellowship Scotland when engaging with all external agencies. Some of our fantastic rewards and benefits include: Generous annual leave. TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers). Paid travel during shifts and 45p per mile fuel allowance. Continuous in-house training opportunities and chances to further your career in social care. Refer a Friend scheme- £150 reward for successfully referring a colleague. Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment. Free Membership of Glasgow Credit Union. HSF Health Care plan. Counselling & Life Works service. All successful applicants will be given a conditional offer - this is subject to the receipt of satisfactory references and PVG Check: having a conviction will not necessarily debar you from working in this sector. Sound interesting? Apply today! We’d love to hear from you! All new staff members will be required to register with the SSSC within 3 months of their start date. Closing Date: 20th August 2025 (we reserve the right to close this vacancy at any time) We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.. Location : Tain, Highland

Join a bold, values-led organisation driving transformation in adult social care. As a dynamic and experienced Social Work Senior Operational Manager, you’ll lead strategic programmes that support younger adults and individuals with complex needs across Hampshire. This is your opportunity to shape person-centred, strengths-based services, embed innovation, and make a lasting difference in people’s lives. What you’ll do: • Lead strategic programmes: Oversee the Younger Adults Review & Savings Programme and the Least Restrictive Practice Team, delivering cost-effective, strengths-based outcomes and fostering a culture of continuous improvement. • Drive mental health services: Lead the strategic direction of the Enhanced Support & Priority Resolution Team, ensuring equitable access and effective support for high-risk cases. • Champion safeguarding and risk management: Lead on complex case oversight, contribute to risk audits, and embed robust safeguarding practices. • Ensure operational excellence: Act as a senior decision-maker, deputising for the Locality/District Service Manager and contributing to planning and safeguarding forums. • Develop and support the workforce: Promote staff development, lead transformation initiatives, and cultivate a resilient, innovative team culture. What we’re looking for: • Qualified Social Worker, registered with Social Work England (SWE). • Proven strategic leadership in adult or children’s social care, with experience managing high-risk cases and complex programmes. • Strong knowledge of strengths-based and person-centred approaches, safeguarding legislation, and risk-based prioritisation. • Excellent communication and influencing skills, with the ability to lead transformation and collaborate across agencies. • A passion for continuous improvement, innovation, and making a meaningful difference in people’s lives. Why join us? • Lead meaningful change: Shape the future of services for younger adults and those with complex needs through innovation and transformation. • Inspire and collaborate: Join a passionate, high-performing team in a values-led environment where your ideas and leadership make a difference. • Thrive in a supportive culture: Access professional development, wellbeing initiatives, and a flexible approach to work that fits your lifestyle. • Work locally with flexibility: Enjoy hybrid working with your office base at the nearest HCC location to your home. Some travel across the county will be required to support service delivery and collaboration. • Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. • Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Other job titles you may be searching for: Deputy Service Manager, Senior Operational Manager, Operations Manager, Adult Social Care Programme Manager, Team Manager, Senior Social Work Manager, Strategic Lead, Service Manager, Integrated Service Manager, Safeguarding and Risk Lead.. Location : Hampshire, South East England

University College Birmingham is growing, and we are looking for an experienced Deputy Designated Safeguarding Lead (DDSL) to join our busy and friendly safeguarding team, part of the Student Support and Wellbeing directorate. This role involves supporting the Designated Safeguarding Lead and Head of FE Pastoral Support in ensuring the safety and well-being of all students, aged 16+, across both College and University courses. The DDSL will address safeguarding concerns effectively, working 1:1 with students, and liaising with families/guardians and colleagues from academic departments. They will also advise and support staff who raise concerns. The position requires a strong understanding of child and adult safeguarding processes and organisations locally and nationally. You will have excellent time management and communication skills and be able to deal with a crisis in a calm and effective manner.. Location : b3 1jb

Job summary Are you an experienced health care staff member looking for a new experience and development opportunity? Clifton Medical Centre have a vacancy for a Research Health Care Assistant to support research nurses and practitioners with a portfolio of clinical trials and research studies. You will be part of a multidisciplinary team including experienced medical, nursing, administrative and support staff supporting an exciting range of studies. Experience in research would be advantageous but not essential as full training will be provided. Main duties of the job Provide input into subject specific research studies. Assist other research practitioners with clinical and administrative task related to studies. Ensuring that the clinical trial protocols you are working to are adhered to. Arranging appropriate investigations and clinic visits. Work according to Good Clinical Practice and research governance standards for clinical trials. Conducts all trial-related procedures is in accordance with trial protocol About us Clifton Medical Centre is located in the centre of Rotherham, with a branch surgery at Wickersley, serving a population of 13,000 patients. Modern premises with strong links with neighbouring practices, district nurses and CCG. Established research department, training practice with high QOF achievement and CQC overall Good rating. Details Date posted 24 July 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A2561-25-0012 Job locations Doncaster Gate Rotherham South Yorkshire S65 1DA Job description Job responsibilities Clinical Practice Maintain patient and research subject confidentiality at all times. Assist research team in administrative duties for clinical trial start-up, initiation, maintenance, and study closure. Work with the Research department to ensure compliance with regulatory requirements. Assist in the entry of accurate and timely documentation of data in patient Case Report Forms (CRFs) either on paper or electronic versions. Assist the research team and monitors the resolution of raised data queries. Assist the research teams in the maintenance of the trial site file e.g. collating and filing paperwork, obtaining signatures for the delegation log. Assist the research team in the entry and maintenance of accurate information on databases such as the patient recruitment database. GCP Training and IATA Training Working on commercial and non-commercial studies and Pharmaceutical companies adhering to their research protocols and ensuring the studies are delivered effectively. Attend Investigator meetings and Site Initiation meetings as appropriate. Working closely with the Yorkshire and Humber Clinical Research Network. Under supervision, or independently after the appropriate training, carry out clinical procedures required for clinical trials including but not limited to : blood pressure recordings, heart and respiratory rate, height, weight and BMI assessment, collection of blood and urine samples, measurement of hip/waist circumference and conducting ECGs. Report all findings from clinical procedures to the clinical research team and accurately document as advised by the team in appropriate research files, logs, case report forms and databases. Process blood and urine samples according to clinical trial protocols such as: Preparing blood slides, serum separation using a centrifuge and pipetting to separate blood and serum samples. Preparing these samples for ambient or frozen storage and shipment as directed and arrange couriers for the safe and timely transport of all clinical samples. Helping to run searches on electronic system, to highlight suitable patients for studies. Assisting with monitoring visits for studies, when CRAs attend site. Reading research protocols and SOPs. Communication Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment Communicate with and support patients receiving bad news. Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating. Anticipate barriers to communication and take action to improve communication. Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders. Act as an advocate when representing patients and colleagues. As directed, assist research participants in completing trial-related assessments such as paper questionnaires or using electronic data capture devices. Delivering a Quality Service Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies, and procedures. Prioritise, organise, and manage own workload in a manner that maintains and promotes quality. Participate in the maintenance of quality governance systems and processes across the practice. Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required. Collaborate on improving the quality of healthcare in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate. Evaluate the patients response to healthcare provision and the effectiveness of care. Support and participate in shared learning across the practice and wider organisation. Participate in the management and review of patient complaints and identify learning from clinical incidents and near-miss events using a structured framework (e.g. root-cause analysis). Assess the impact of policy implementation on care delivery. Participate in the performance monitoring review of the team, providing feedback as appropriate. Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance. Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate. Ensure all patient identifiable records for clinical trials are stored according to information governance policies. Assist with maintenance/ordering of research supplies, reporting of faulty equipment. Leadership personal and people development Take responsibility for own development learning and performance including participating in clinical supervision and acting as a positive role model. Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice. Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency and actions that are not in the interest of the public and/or users of services. Participate in planning and implementing changes within the area of care and responsibility. Contribute and participate in the development of local guidelines, protocols, and standards. Participate in the planning and engagement of practice-based commissioning or similar initiatives. Ensure awareness of sources of support and guidance (e.g. PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate. Arrange monitoring visits for external monitors and assist in the preparation and follow up of these visits. Arrange patient clinic appointments with the research team and trial participants as required. Assist the research team in the preparation and conduct of clinic visits for patients enrolled in clinical trials. To develop, implement and audit co-ordinated pathways of care for patients receiving treatment within a clinical trial. Team Working Understand own role and scope and identify how this may develop over time. Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence. Ensure clear referral mechanisms are in place to meet patient need. Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team. Work effectively with others to define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care. Participate in and support local projects as agreed with the practice management team. Management of Risk Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients. Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelines. Ensure safe storage, rotation and disposal of vaccines and drugs. Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements. Support members of the nursing team to undertake mandatory and statutory training requirements. Apply infection-control measures within the practice according to local and national guidelines. Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all. Participate in the local implementation strategies that are aligned to the values and culture of general practice. Job description Job responsibilities Clinical Practice Maintain patient and research subject confidentiality at all times. Assist research team in administrative duties for clinical trial start-up, initiation, maintenance, and study closure. Work with the Research department to ensure compliance with regulatory requirements. Assist in the entry of accurate and timely documentation of data in patient Case Report Forms (CRFs) either on paper or electronic versions. Assist the research team and monitors the resolution of raised data queries. Assist the research teams in the maintenance of the trial site file e.g. collating and filing paperwork, obtaining signatures for the delegation log. Assist the research team in the entry and maintenance of accurate information on databases such as the patient recruitment database. GCP Training and IATA Training Working on commercial and non-commercial studies and Pharmaceutical companies adhering to their research protocols and ensuring the studies are delivered effectively. Attend Investigator meetings and Site Initiation meetings as appropriate. Working closely with the Yorkshire and Humber Clinical Research Network. Under supervision, or independently after the appropriate training, carry out clinical procedures required for clinical trials including but not limited to : blood pressure recordings, heart and respiratory rate, height, weight and BMI assessment, collection of blood and urine samples, measurement of hip/waist circumference and conducting ECGs. Report all findings from clinical procedures to the clinical research team and accurately document as advised by the team in appropriate research files, logs, case report forms and databases. Process blood and urine samples according to clinical trial protocols such as: Preparing blood slides, serum separation using a centrifuge and pipetting to separate blood and serum samples. Preparing these samples for ambient or frozen storage and shipment as directed and arrange couriers for the safe and timely transport of all clinical samples. Helping to run searches on electronic system, to highlight suitable patients for studies. Assisting with monitoring visits for studies, when CRAs attend site. Reading research protocols and SOPs. Communication Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment Communicate with and support patients receiving bad news. Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating. Anticipate barriers to communication and take action to improve communication. Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders. Act as an advocate when representing patients and colleagues. As directed, assist research participants in completing trial-related assessments such as paper questionnaires or using electronic data capture devices. Delivering a Quality Service Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies, and procedures. Prioritise, organise, and manage own workload in a manner that maintains and promotes quality. Participate in the maintenance of quality governance systems and processes across the practice. Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required. Collaborate on improving the quality of healthcare in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate. Evaluate the patients response to healthcare provision and the effectiveness of care. Support and participate in shared learning across the practice and wider organisation. Participate in the management and review of patient complaints and identify learning from clinical incidents and near-miss events using a structured framework (e.g. root-cause analysis). Assess the impact of policy implementation on care delivery. Participate in the performance monitoring review of the team, providing feedback as appropriate. Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance. Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate. Ensure all patient identifiable records for clinical trials are stored according to information governance policies. Assist with maintenance/ordering of research supplies, reporting of faulty equipment. Leadership personal and people development Take responsibility for own development learning and performance including participating in clinical supervision and acting as a positive role model. Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice. Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency and actions that are not in the interest of the public and/or users of services. Participate in planning and implementing changes within the area of care and responsibility. Contribute and participate in the development of local guidelines, protocols, and standards. Participate in the planning and engagement of practice-based commissioning or similar initiatives. Ensure awareness of sources of support and guidance (e.g. PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate. Arrange monitoring visits for external monitors and assist in the preparation and follow up of these visits. Arrange patient clinic appointments with the research team and trial participants as required. Assist the research team in the preparation and conduct of clinic visits for patients enrolled in clinical trials. To develop, implement and audit co-ordinated pathways of care for patients receiving treatment within a clinical trial. Team Working Understand own role and scope and identify how this may develop over time. Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence. Ensure clear referral mechanisms are in place to meet patient need. Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team. Work effectively with others to define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care. Participate in and support local projects as agreed with the practice management team. Management of Risk Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients. Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelines. Ensure safe storage, rotation and disposal of vaccines and drugs. Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements. Support members of the nursing team to undertake mandatory and statutory training requirements. Apply infection-control measures within the practice according to local and national guidelines. Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all. Participate in the local implementation strategies that are aligned to the values and culture of general practice. Person Specification Qualifications Essential Good level of general education as evidenced by exam results or qualifications. Qualified to NVQ level 3 in Health and Social Care or equivalent. Effective written and oral communication skills. Desirable Good Clinical Practice Course Experience with Excel. Data entry onto study systems Knowledge of clinical trails and other research methodology Person Specification Qualifications Essential Good level of general education as evidenced by exam results or qualifications. Qualified to NVQ level 3 in Health and Social Care or equivalent. Effective written and oral communication skills. Desirable Good Clinical Practice Course Experience with Excel. Data entry onto study systems Knowledge of clinical trails and other research methodology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Clifton Medical Centre Address Doncaster Gate Rotherham South Yorkshire S65 1DA Employer's website https://www.cliftonmedicalcentre.co.uk/ (Opens in a new tab) Employer details Employer name Clifton Medical Centre Address Doncaster Gate Rotherham South Yorkshire S65 1DA Employer's website https://www.cliftonmedicalcentre.co.uk/ (Opens in a new tab). Location : Doncaster Gate, S65 1DA Rotherham, South Yorkshire, United Kingdom

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job details Job reference VAC007182 Date posted 22/07/2025 Application closing date 10/08/2025 Location 100 Temple Street Redcliffe Bristol BS1 6AN Salary BG13: £45,718 - £48,710 Package Blank Contractual hours 37 Basis Full time Job category/type Green, Housing, Project Management Attachments Retrofit Project Manager Job description Full Time, Fixed Term for 12 months to cover maternity leave. An opportunity has arisen in for a 12-month maternity cover within our Property Services Directorate, leading on the delivery of our exciting domestic retrofit programme. Who are we looking for? If you have strong project management skills and a background in energy efficiency and domestic retrofit we'd love to hear from you. What will I be doing? You’ll be acting as the day-to-day lead for BCC’s domestic retrofit programme delivered across our large social housing estate. Sitting within our Strategic Asset Management Service you will commission the delivery of impactful decarbonisation projects, helping the organisation to achieve our climate and fuel poverty objectives. Working closely with colleagues at our Strategic Partner (Bristol City Leap), you will help ensure that existing projects are delivered on time and on budget, while also bringing new projects online and maximising grant funding opportunities. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Would you benefit from an informal conversation? Feel free to get in touch with Sam Robinson (Energy and Renewables Manager) – At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly. Job title Retrofit Project Manager Job reference VAC007182 Date posted 22/07/2025 Application closing date 10/08/2025 Location 100 Temple Street Redcliffe Bristol BS1 6AN Salary BG13: £45,718 - £48,710 Package Blank Contractual hours 37 Basis Full time Job category/type Green, Housing, Project Management Attachments Job description Full Time, Fixed Term for 12 months to cover maternity leave. An opportunity has arisen in for a 12-month maternity cover within our Property Services Directorate, leading on the delivery of our exciting domestic retrofit programme. Who are we looking for? If you have strong project management skills and a background in energy efficiency and domestic retrofit we'd love to hear from you. What will I be doing? You’ll be acting as the day-to-day lead for BCC’s domestic retrofit programme delivered across our large social housing estate. Sitting within our Strategic Asset Management Service you will commission the delivery of impactful decarbonisation projects, helping the organisation to achieve our climate and fuel poverty objectives. Working closely with colleagues at our Strategic Partner (Bristol City Leap), you will help ensure that existing projects are delivered on time and on budget, while also bringing new projects online and maximising grant funding opportunities. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Would you benefit from an informal conversation? Feel free to get in touch with Sam Robinson (Energy and Renewables Manager) – At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly. Bristol City Council. Location : Bristol, United Kingdom

Job summary Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental health in Cornwall and the Isles of Scilly? Would you like to live in Cornwall or are you lucky enough to already live here? Cornwall is a county of outstanding natural beauty with its endless rugged coastlines, beautiful countryside, and unbeatable beaches. Attracting millions of visitors each year, this could be your chance to move here permanently and make a difference to the children and young people in our community. An opportunity has arisen for an enthusiastic, adaptable and well-motivated Inpatient Ward Medical Secretary to provide a competent and efficient secretarial service to the Consultant Psychiatrist and their medical team within Mental Health Inpatient Wards at Longreach House. Main duties of the job The successful candidate will be well organised and able to prioritise tasks. They will be proactive in solving problems and queries and you will see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner, communication, interpersonal and organisational skills to deal with sometimes complex and difficult issues over the phone. You will be supporting a multidisciplinary team and will be involved with answering calls to the service, arranging appointments, audio typing letters, scanning, and uploading documentation onto appropriate systems, photocopying, minute taking, ordering stationery, and some general administrative work as required. This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service whilst respecting the dignity, privacy, and confidentiality of each individual patient. The post holder should demonstrate a caring and sensitive approach to their work along with a good sense of humour. This role is a full-time position, working 37.5hrs per week, Monday - Friday. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services. Details Date posted 24 July 2025 Pay scheme Agenda for change Band Band 3 Salary £24,937 to £26,598 a year Per annum Contract Permanent Working pattern Full-time Reference number 201-25-583 Job locations Longreach House Barncoose Terrace Redruth TR15 3ER Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Education / Qualifications and Relevant Experience Essential NVQ 3 Business Administration or equivalent knowledge or experience RSA/OCR III Word-Processing or equivalent qualification or experience Previous experience of working in an office environment Skills and Aptitude Essential Excellent communication and interpersonal skills Knowledge and abilities Essential Minute taking Person Specification Education / Qualifications and Relevant Experience Essential NVQ 3 Business Administration or equivalent knowledge or experience RSA/OCR III Word-Processing or equivalent qualification or experience Previous experience of working in an office environment Skills and Aptitude Essential Excellent communication and interpersonal skills Knowledge and abilities Essential Minute taking Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cornwall Partnership NHS Foundation Trust Address Longreach House Barncoose Terrace Redruth TR15 3ER Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab) Employer details Employer name Cornwall Partnership NHS Foundation Trust Address Longreach House Barncoose Terrace Redruth TR15 3ER Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab). Location : Longreach House, Barncoose Terrace, TR15 3ER Redruth, United Kingdom

Health, Safety & Environment Manager Full-time | £36K-£60K Join a dynamic supply chain team as the HSE Manager, leading all health, safety, and environmental initiatives across a busy distribution centre and head office. You'll ensure legal compliance, drive a proactive safety culture, and implement strategic improvements that make a real impact. What You'll Do Lead HSE compliance and culture across multiple sites Develop and maintain ISO-aligned safety systems (ISO 14001, 45001, etc.) Deliver training, audits, and risk assessments Investigate incidents and drive continuous improvement Collaborate with teams to embed best practices Stay ahead of legislation and industry standards What You'll Bring - Needless to say, you have the technical expertise, you're experienced in the practical application of regulations, legislation, policies and procedures, to really excel in this role. NEBOSH Diploma / NVQ L5 in OHAS Chartered or Graduate IOSH membership Strong knowledge of HSE legislation and ISO standards Experience in logistics, warehousing, or FMCG environments Confident communicator and change leader What's in It for You Competitive salary + annual bonus 26 days holiday + bank holidays Health cashback & pension schemes Flexible working options Free onsite parking A culture that supports work-life balance Call Emma on 07483919913 or apply today! "If you've already applied or discussed this role with another recruiter, please avoid reapplying - multiple agencies are managing this opportunity." Brook Street NMR is acting as an Employment Agency in relation to this vacancy.. Location : Bradford, West Yorkshire, BD4 6HN

***FULLY REMOTE ROLE*** JOIN OUR MISSION: BE THE FIRST SMILE THEY SEE JOB TITLE: On boarder LOCATION: Fully Remote Role SALARY: £25,000 per annum CONTRACT TYPE: Permanent HOURS: Full-Time REPORTS TO: Head of Recruitment WELCOME TO WALSINGHAM SUPPORT At Walsingham Support, were more than a national charity were a community of people passionate about unlocking potential and creating real change. We support individuals with learning disabilities, autism, and complex needs to live fulfilled, empowered lives. With 70 services across the UK and hundreds of new hires every year, we know that a positive start makes all the difference. That's where you come in. THE ROLE: ON BOARDER Were looking for a warm, proactive, and detail-driven On boarder to join our Recruitment team. As our new On boarder, you'll be the first point of contact for new starters the voice that welcomes them, the guide that reassures them, and the organiser that ensures everything is ready for a confident, compliant start. From the moment a candidate accepts an offer, you'll be by their side, managing the onboarding journey with care and precision. You'll use digital tools to carry out checks, coordinate inductions, liaise with managers, and deliver an experience that reflects our values: inclusive, empowering, and professional. What You'll Do ONBOARDING COORDINATION o Deliver welcoming, tailored onboarding experiences for diverse roles across 70 services o Work with hiring managers to schedule start dates, induction training, and welcome activities o Organise onboarding packs, welcome calls, and digital inductions Digital Checks & Compliance o Manage DBS, references, and right-to-work checks using digital systems like Spotlite and RefNow o Maintain accurate, GDPR-compliant records and escalate safeguarding concerns as needed o Ensure all documentation meets internal and regulatory requirements NEW STARTER COMMUNICATION o Be the go-to contact for all new employees and volunteers, from offer to Day One o Provide regular updates, warm check-ins, and accessible information to support a smooth transition o Answer queries with empathy and clarity, ensuring new starters feel informed and valued CONTINUOUS IMPROVEMENT o Gather and analyse feedback to improve processes, boost engagement, and support retention o Bring creative ideas to enhance inclusivity and connection in onboarding o Support wider People & Culture initiatives that champion our people-first culture RECRUITMENT OF SUPPORT WORKERS IN WALES REGION o Be responsible for arranging interviews once a week in the Wales region for support worker roles o Look after adverts for these roles within our ATS system WHO YOU ARE ESSENTIAL: o Experience in onboarding, HR coordination, or recruitment administration o Confident with digital checks and employment compliance (e.g., DBS, right-to-work) o Highly organised with great attention to detail and time management o Friendly, proactive communicator with strong people skills o Knowledge of safeguarding, GDPR, and employment law practices DESIRABLE: o Experience in the care, charity, or voluntary sector o Familiarity with platforms like Spotlite, RefNow and CVMinder o Passion for inclusive onboarding and a values-led approach to HR WHY WALSINGHAM SUPPORT? o A Role with Purpose Help people begin meaningful careers in social care o Flexible Working We support a healthy work-life balance o Training & Development Grow with us through tailored learning opportunities o A Values-Driven Culture Join a charity where inclusion, empowerment, and care come first Our Interview Process Transparency & Support: We believe in creating an accessible and fair recruitment process. That's why, as part of your interview preparation, we will provide the interview questions in advance. We want you to feel confident and ready to showcase your skills and passion. WHY WORK WITH US? o Competitive salary o Favourable working hours with remote working o 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service. o Pension scheme contributions. o We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer. o Life assurance equal to three times your salary. o Employee Assistance Programme supplied by HealthAssured o Walsingham Rewards Scheme with extensive discounts on everyday items. o Exceptional training and continuing professional development opportunities. o Long service awards. o Recommend a friend bonus of £250. o Access to Blue Light Card savings. Work with Walsingham and make a real difference to people's lives Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, brain injuries and other complex needs. We're different because we pride ourselves on putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with. At Walsingham Support, our staff teams are the linchpin of our organisation and they are passionate about our ambition. We work in an equal and diverse society in which people with disabilities are citizens in their own right. We support them so that they can reach their own potential. By working with Walsingham Support, you'll be supporting disabled people live their lives to the full. OUR VISION: o Walsingham Support will grow to become a leader in the social care sector to meet the evolving needs of people we support and the higher expectations they have around how they live. o We will reinforce the voices of all those with learning disabilities, autistic people and other complex needs to challenge the status quo, disrupt perceived limitations and influence sector wide change. OUR MISSION: o We see the person not the limitations. We work alongside adults with complex needs to fulfil their life aspirations. We employ and develop exceptional people. We are agile, continuously learning as we respond to evolving needs. OUR VALUES: o PEOPLE FOCUSED: Whether it is staff or the people we support, we strive for people to live their best lives. o ONE TEAM: Achieving meaningful outcomes by coming together to create a friendly, proactive and inclusive culture. o SAY IT AS IT IS: Every voice is heard and respected, we encourage open and transparent communication. o AMBITIOUS: Determined to be the best in everything we do. When we hire new people, we look for team players who take pride in what they do and adopt a can-do attitude. Each and every member of the team plays a vital role in making a huge difference to individual lives by helping them to reach their full potential. In return, well help you to exceed your career ambitions, aims and aspirations. At Walsingham Support, our staff teams are the linchpin of our organisation and they are passionate about our ambition. We work in an equal and diverse society in which people with disabilities are citizens in their own right. We support them so that they can reach their own potential. We recruit people to our services based on these values and traits: o EMPATHY: The ability to understand and share the feelings of others is crucial in providing compassionate care. o RESPECT: Treating all individuals with dignity and respect, regardless of their background, abilities, or circumstances. o COMPASSION: A genuine concern for the well-being of others. o INTEGRITY: Maintaining high ethical standards, honesty, and trustworthiness in all interactions. o PROFESSIONALISM: Conducting oneself in a manner that upholds the values of the profession and maintains the confidence of those receiving care. o PATIENCE: Social care workers often deal with challenging situations and individuals, so patience is vital in maintaining a positive and helpful attitude. o RESILIENCE: The ability to bounce back from difficult situations and maintain a positive attitude in the face of adversity. o GOOD COMMUNICATION SKILLS: Effective communication is essential for building relationships with those in your care and their families. o ACTIVE LISTENING: The ability to listen attentively to what others are saying, understand their needs, and provide appropriate support. o CULTURAL SENSITIVITY: Being aware of and respecting the cultural differences and needs of the people you work with. o FLEXIBILITY: Being adaptable and open to change in a dynamic field where needs and circumstances can evolve rapidly. o ADVOCACY: Standing up for the rights and best interests of individuals in your care, especially when they may not be able to do so themselves. o TEAMWORK: Collaborating effectively with other professionals and support staff to ensure the best possible care for clients. o SELF-CARE: Recognising the importance of taking care of your own physical and emotional well-being to prevent burnout and provide the best care possible. o KNOWLEDGE AND CONTINUOUS LEARNING: Keeping up-to-date with the latest research, best practices, and changes in the field of social care to provide the highest quality support. o PROBLEM-SOLVING: Finding practical solutions to address challenges and improve the quality of care and support.. Location : HA7 3QD

Job Advert: Administrative Assistant - Personal Insolvency Team (Insolvency Service) Location: Exeter (preferred) or Newcastle Pay Rate: £12.34 per hour (weekly pay) Working Hours: 37 hours per week, Monday to Friday, with some flexibility in start and finish times Start Date: ASAP - Currently running for 6 months with the possibility to extend About the Role: This is an excellent opportunity to join the Personal Insolvency Team within the Insolvency Service's Business Services Division. We are looking for an enthusiastic and organised Administrative Assistant to support our operational delivery team, which plays a key role in providing administrative and customer service functions to the public. You will be processing applications for debt relief and responding to queries from customers, including members of the public and debt advice organisations. Key Responsibilities: Process applications and claims from members of the public Provide excellent customer service and respond to a wide range of enquiries Input and update information in databases and case management systems Work as part of a team in a fast-paced operational environment Skills and Experience Required: Strong organisational skills with the ability to prioritise and meet deadlines Clear and accurate communication skills, both written and verbal A team player with a flexible and collaborative approach Competent IT user with experience using Microsoft Outlook, Word, and Excel If you are motivated, reliable, and committed to delivering high-quality public service, we encourage you to apply. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : Exeter, Devon, EX1 1UG