Qualified and experienced Social Workers in our Child Protection Teams currently receive a £3000 welcome payment and a £3500 annual retention payment (paid in instalments) which will be reviewed in October 2025. Since the ILACS in January 2023 we have continued to improve. We have stabilised our leadership and management posts and delivered a comprehensive workforce development programme on the core areas of practice. We have a strong partnership commitment to early help and a comprehensive Family Hub offer in place providing support to families across Plymouth. We are building on this further this year, responding proactively to the opportunities the Families First Partnership reforms give us to further improve outcomes for children and families - enhancing our Targeted Help offer to families who need more help and refocusing our statutory social work offer into Child Protection Teams. Our Child Protection Teams are made up of qualified and experienced social workers who are responsible for our work with children, young people and families subject to child protection plans (CPPs), and children newly in care where the permanence plan is being agreed. This includes children and young people subject to the Public Law Outline (PLO) and our specialist Children's Disability Team. The CP Teams work very closely with our Targeted Help Teams for families who are 'in need' of more help to ensure children and families get the right help at the right time. The redesign is enabling us to reduce caseloads to 14 across the service so that all practitioners are able to deliver high quality relationship-based practice with families to support them to make sustainable change and to strengthen how we work with partners across Plymouth to ensure children and families benefit from multi-disciplinary approaches. We work in a trauma informed, restorative and strengths-based way with families to support sustainable change. We are implementing 'Rethink Formulation' into our practice model to support reflective supervision and practice with families and have recently enhanced our Family Group Conferencing Service so that every family benefits from a family led support plan. You will be working creatively, undertaking assessments and utilising family networks to put in place strengths-based plans to empower families to affect sustainable change. You will have experience of using evidence-based interventions and relationship-based practice to work with families to address multiple and complex needs. We would like to hear from experienced qualified social workers who are interested in joining our teams. The ideal candidates will be able to demonstrate extensive experience of direct work, interventions with families and assessment skills alongside a strong-values based practice approach rooted in empathy, kindness and compassion. You will be committed to strong relationship driven practice and have experience in working directly with children and families to enable risks to be identified and managed and to bring about improved outcomes. In return we offer supportive teams, working to a 'High Expectations, High Support, High Challenge' culture bringing together teams across our children's services to improve outcomes for children, and a service where we offer access to excellent learning and development from our Academy and well supported career progression opportunities. This includes opportunities for practitioners to progress their careers in Plymouth through progression as an Advanced Practitioner, support expert practice, or to access a management development programme for those who want to develop their career in this way. As an experienced social worker in Plymouth, you will have a great opportunity to take your career to the next level by making a difference to our children and families through our practice improvements. We offer up to £8k support to relocation. The Disclosure & Barring Service Check requirement for this post is: Enhanced Child & Adult Check Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, have been in Plymouth City Council care or are an Armed Forces Service Leaver within the last two years. For more information on how to attend one of our online recruitment events please email Poppy Carroll on contact poppy.carroll@plymouth.gov.uk Closing date: Sunday 03 August 2025 Plymouth City Council. Location : Plymouth, Devon, United Kingdom

We are offering a rewarding career as a UK Registered Nurse at our Hunters Care Home in Huntingdon, Cambridge. You will become part of a compassionate and welcoming team where your dedication, reliability and support will make a difference to the people living in our care home every day. Currently rated 'GOOD' by CQC. Up to £60,278 per annum - £24.15 per hour (Breaks Unpaid) £2,000 Nurse Welcome Bonus* Part time and full-time and bank vacancies available Flexible hours - 8am - 8pm (DAYS) or 8pm - 8am (NIGHTS) Monday - Sunday as per the rota Excelcare is a family-owned Care Home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. About the role: As a UK Registered Nurse, we will be relying on your professional qualifications and experience to make safe clinical decisions to ensure that only the highest quality of nursing care is delivered You will work closely with other nurses in the nurse team and report into the Deputy Manager. You will be responsible for administering medication, monitoring the Care Teams on practice, and working within the NMC Code of Professional Conduct Your involvement with creating person-centred care plans and risk assessments will be key to the successful delivery of outstanding care and regular updates and reviews will be required You will be engaging in meaningful activities with the people living in our care home as well as always promoting independence, choice, dignity, and respect What we are looking for from you: A valid UK NMC Pin number Understanding and knowledge of regulatory frameworks - NMC and CQC A passion for working with older people Excellent interpersonal and communication skills with a caring, kind and professional nature What we offer in return for your hard work: Enhanced pay on bank holidays 28 Days holiday including Bank holidays Welcome nurse bonus of £2000* Annual NMC Pin subscription paid* DBS Certificate paid by Excelcare* Support with your NMC revalidation Refer a Friend Scheme rewarding £500 for every person you refer* Contributory Pension Scheme Annual Salary Review Long service awards Team Appreciation Week Comprehensive Induction Programme Paid uniform Employee of the Month and the Excelcare Awards - Recognition of our committed teams for outstanding contribution *Terms and Conditions apply If you are interested in the position, please apply online today - we look forward to hearing from you.. Location : Huntingdon, United Kingdom

PREVIOUS APPLICANTS NEED NOT APPLY** Are you interested in a varied role which has ensuring patients experience the best pharmaceutical care at its heart? We are looking for enthusiastic pharmacy assistants to work as a key part of the pharmacy team within our modern automated, dispensary areas. This role involves activities related to dispensing prescriptions for patients in the main dispensary and stock control, within the Pharmacy Department. If you are interested in this post, you will need previous experience of working in either a hospital or community pharmacy and have a minimum of NVQ level 2 in Pharmacy services or equivalent. You must be able to demonstrate an enthusiasm for trying new roles and delivering an excellent patient experience. Bedford Pharmacy operates a 7-day service, and some weekend shifts will be required. To provide medicine dispensing services within the Pharmacy Dispensary. To supervise the activity of Pre-registration Trainee Pharmacy Technicians in the dispensary. To take part in the late dispensary, weekend and bank holiday shift system. Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available. We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences. Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job. For further details / informal visits contact: Name: Elizabeth Harley Job title: Principal Pharmacy Technician - Dispensary Email address: Elizabeth.Harley@bedfordhospital.nhs.uk Telephone number: 01234 355122 01234 355122 Ext 6279. Location : England, United Kingdom

Job Overview We are looking for a Driver to work Bank Shifts as and when required. You will be based at our Cody depot, covering runs throughout Surrey, but at times may be required to work at other sites in the network. We drive a variety of vehicles and work from depots at Farnborough, Bracknell, Royal Surrey County Hospital, Redhill, Wexham, Ashford and Reading depots. The department provides services to customers between 06:30 and 23:00, Monday to Friday with the possibility of working additional weekends. Hours will vary to meet the urgent demands of our users, but you must be willing to work some evenings if required. The responsibilities of the successful applicant will include carrying out efficient and safe transportation of mail, laboratory samples, pharmacy, medical records and stores between hospital sites and other NHS organisations within the region. You should be reliable, have a responsible and flexible attitude with good organisational skills, and be resourceful, honest, with the commitment and ability to work on your own or as part of a team. You must have a full clean driving licence. Main duties of the job The successful applicant will be responsible for the safe and efficient transportation of essential materials, including mail, laboratory samples, pharmacy items, medical records, and stores, between hospital sites and other NHS organisations within the region. This role is crucial in ensuring the timely and accurate delivery of materials, contributing to the smooth functioning of healthcare services. Key Duties Include Safely driving vehicles to transport materials between designated locations, adhering to all relevant traffic and safety regulations. Ensuring the security and confidentiality of sensitive items such as medical records and laboratory samples during transport. Handling all deliveries with care, ensuring that items are delivered in a timely and organised manner. Maintaining accurate records of deliveries and collections, including any special requirements or issues encountered. Adhering to NHS policies and procedures, including infection control protocols when handling medical materials. Reporting any vehicle maintenance issues or incidents promptly to ensure continued safe operation of transport services. Working flexibly across different sites and teams to meet the operational needs of the NHS. Demonstrating excellent communication skills when liaising with staff and other NHS organisations. Applicants must possess a full, clean driving licence. Working for our organisation Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Detailed Job Description And Main Responsibilities For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy. Person specification Knowledge, Skills And Experience Essential criteria Excellent local knowledge and ability To read maps/use Sat Nav Knowledge of routine vehicle checks Qualifications Essential criteria Full clean Driving Licence Desirable criteria 12 months experience of commercial driving Experience Essential criteria Excellent communication skills Good numeracy and literacy skills Desirable criteria Knowledge of Health & Safety issues Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment . Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future . Apply online now. Location : Camberley, England, United Kingdom

Job Title: Primary Teacher Location: Rotherham Salary: £150 - £230 per day (Depending on Experience) Start Date: September 2025 Contract Type: Day-to-day/Long-term, Part-time/Full-time Are you passionate about shaping young minds as a Primary Teacher? Join a dedicated school community in Rotherham this September! GSL Education are currently seeking a dynamic and nurturing Primary Teacher to work in a vibrant school in Rotherham. This is an exciting opportunity for a teacher who is committed to creating a positive and inclusive learning environment for pupils in Key Stages 1 & 2. Responsibilities as a Primary Teacher: Plan and deliver high-quality lessons that cater to pupils’ individual needs and learning styles. Foster a safe, stimulating, and supportive classroom environment. Monitor and assess student progress, providing feedback and interventions as necessary. Collaborate with staff, parents, and support services to enhance student development. Participate in school activities, meetings, and professional development opportunities. Requirements for Primary Teacher: UK Qualified Teacher Status (QTS) is essential. Experience teaching in a school setting is preferable. Strong knowledge of the primary curriculum. Excellent communication and classroom management skills. Enhanced DBS registered on the Update Service (or willingness to apply). A full CV covering the last 10 years, with any gaps explained. Why Work with GSL Education? Competitive daily pay rates reflecting your experience and expertise. Local consultants offering personalised career support and guidance. Ongoing professional development opportunities. A transparent and people-first approach to recruitment. Please be advised that this role requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks; including providing an enhanced DBS certificate registered on the update service, or completing an application for a new check. As an ethical, inclusive and independent recruitment agency, GSL Education are committed to providing quality teaching and support staff in schools across the UK. To apply for the Primary Teacher role, click "apply now" and send us your updated CV. One of our consultants will be in touch shortly. LogicMelon. Location : Rotherham, South Yorkshire, United Kingdom

Company Description We're Hiring: Procurement Assistant! 📍 Location: Birmingham, UK 💰 Pay: £26,500 - £30,000 📅 Hours: 37.5 - Monday - Friday, Hybrid. 🎓 From day one, you'll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes! Grade: D See a Different World. Where potential is seen and progress is nurtured. Are you someone who thrives on organisation, enjoys making things run smoothly, and takes pride in improving processes? At Securitas, we're looking for a confident and proactive Procurement Assistant to join our Birmingham office team. This is a hands-on, people-focused role with plenty of variety. From supporting supplier relationships and procurement efficiency, to taking initiative in keeping our Birmingham office well-maintained and running effectively - you'll be an essential part of our day-to-day operations. At Securitas, we see a different world. One where everyone can feel safe, supported, and empowered to do their best. This role is key in helping us deliver that vision through seamless support and thoughtful service. If you are ready for that next big move, and really want a career with potential of development, the this is the role for you! At Job Description What You'll Be Responsible For Managing supplier relationships - Support the review of supplier performance, compliance, and value, helping to strengthen long-term partnerships. Driving procurement efficiency - Assist with supplier consolidation and continuous improvement initiatives to enhance cost-effectiveness and value for money. Maintaining procurement compliance - Ensure all procurement activity aligns with company policy, with accurate documentation and reporting. Collaborating with internal teams - Understand the needs of various departments and provide timely, proactive procurement support. Supporting new supplier onboarding - Help onboard and maintain accurate records for new suppliers and keep procurement systems up to date. Analysing procurement data - Prepare procurement reports that inform decision-making and highlight areas for cost saving and performance improvements. Taking ownership of the Birmingham office environment - Act as the go-to person for any maintenance issues, liaising with contractors, coordinating minor repairs, and ensuring a well-functioning and safe workplace. Responding to feedback - Gather and act on insights from internal teams to continually improve procurement processes and support delivery. Upholding safety and standards - Champion Securitas' core values of Integrity, Vigilance, and Helpfulness while ensuring safe and compliant working practices. Bringing fresh ideas - We're looking for someone eager to grow and contribute - whether it's improving processes, suggesting new ways of working, or getting involved in wider projects. Please note - The responsibilities listed here aren't the full picture-but they give you a good sense of the role. If you meet the minimum requirements and believe you've got what it takes to succeed, we'd love to hear from you. Qualifications What we're looking for: Essentials You have the right to work in the UK You hold a valid UK driving licence You're proactive, organised, and comfortable working independently or as part of a team Nice to Have Experience with procurement, contract management, or facilities coordination A desire to learn, grow, and bring new ideas to the table Strong communication skills and confidence dealing with suppliers and contractors Why Join Securitas? We have a promise to our people, a 'People Promise' where opportunity, people and purpose play a vital role in our day to day! Opportunity: We see potential in every person and situation. People: We open our eyes to all that's good. Purpose: We make your world a safer place. We believe in your future, not just your past. At Securitas, you'll find a career built on trust, respect, and progress. Additional Information It's great to see you're considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals. Why Choose Securitas UK? At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. What You Can Expect Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email. Diversity & Inclusion: Be Yourself at Securitas We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on: Career Growth: Clear pathways from apprenticeships to leadership programs. Inclusive Leadership: A culture of respect, transparency, and collaboration. Fair Pay & Benefits: Competitive, equitable compensation and benefits. Our Commitment to You We support our workforce through initiatives such as: Employee Networks - Safe spaces to connect and influence policies for change. Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion. Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements. Health & Well-being Programs - Mental health support and workplace wellness. Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals. We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more! Take the Next Step Join us and be part of a team that values you. Click 'I'm Interested' and start your career with Securitas UK today! Securitas. Location : Birmingham, West Midlands, United Kingdom

We are seeking a dedicated, reliable and experienced HCSW to join our fast-paced team in Ward 207, Aberdeen Royal Infirmary as a Band 3 HCSW. This is a 33.3 hr/ week post. Shifts are day and night rotation and weekend work. We are a busy 18-bedded General Surgery ward specialising in colorectal, hepatobiliary, upper gastro-intestinal and bariatric surgery. We have a focus on enhanced recovery for all patients. This role is ideal for candidates with recent acute experience particularly on a surgical ward, who are confident working in a physically demanding and emotionally challenging environment. We are seeking a dedicated and reliable HCSW who is committed to providing a safe and effective standard of care with excellent communication and basic computer skills. Interviews are scheduled for 12th August 2025. Post may closer earlier than expected due to large volume of applications. Informal enquiries to Senior Charge Nurse Fiona Carnegie 01224 552523 NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.. Location : Aberdeen, Scotland, United Kingdom

Are you a recently graduated Occupational Therapist looking to embark on a rewarding career, where you are supported in everything you do? If so, join Gateway Recovery Centre and give your career the best start. Working alongside a dedicated team you will be working at a service that provides care for men and women with mental illness and complex care. You will be a part of an environment that has a strong emphasis on teamwork and will enjoy hands-on experience, receiving guidance and supervision from experienced healthcare professionals. You will have continuous access to a range of training opportunities to move your career forward. Under supervision, you will be responsible for planning and facilitating evidence-based group and individual programmes. You will create individual rapports with service users to empower recovery. A range of training opportunities are available that can see your career grow and you achieve your career aspirations. As a Graduate Occupational Therapist you will be: Providing comprehensive OT assessments. Under supervision, planning and reviewing OT treatment programmes. Under supervision, identifying and actioning referrals both in-house, including support staff, and to external agencies Supporting the planning, evaluation, and audit of practices, clinical pathways and protocols. Ensuring that contemporaneous, written and electronic records and activity data are maintained following professional and services standards. To be successful in this role, you'll need: A Diploma/Degree in Occupational Therapy A UK HCPC registration or applied for Evidence of ability to research, plan, implement and evaluate a project for specific groups Effective written/verbal communication skills Where you will be working Location : Bennett’s Lane, Widnes, Warrington, WA8 0GT You will be working at the Gateway Recovery Centre, a state-of-the-art facility which provides care for men and women with complex mental health requirements. The hospital is split into four distinct areas: Male Autism Service for the challenging and complex needs of adults with Autism and Asperger’s syndrome Assessment and rehabilitation for women with complex mental health needs and personality difficulties Specialist inpatient service for older men with complex mental health and physical health needs. Low secure care setting for men with a mental illness with or without personality disorder/mild LD You will be working alongside the team with the aim to improve the mental health and wellbeing of service users and to help them develop and maintain healthy relationships with others. Gateway Recovery Centre will work to reduce risk behaviours associated with mental health conditions so that our patients can ultimately live successful and fulfilling lives within the community. What you will get: Annual salary of £30,160 The equivalent of 33 days annual leave – (inc Bank Holidays) plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts, special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.. Location : WA8 0GT

Hamptons are currently looking for a Sales Consultant / Senior Sales Consultant to join the Hyde Park & Bayswater team. From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things. OTE- £75K + Company car/car allowance Key Responsibilities of a Sales Consultant: Meeting and registering new applicants Organising & carrying out viewings Maintain regular contact with Clients and applicants, note all correspondence and communications Achieve all daily and weekly targets Arrange, organise and conduct all viewings in line with the Client's instructions Negotiate where instructed any offers received Have an in-depth understanding of the local market place thus gaining an advantage over our competitors Work closely with the Manager to identify new business opportunities and maximise them Skills/Experience Required to be a successful Sales Consultant: Excellent organisational and prioritisation skills Excellent written and verbal communication skills Full and clean driving licence Previous experience within a negotiator role or in a sales environment, with an estate agent or in the property sector is an advantage but not essential Working knowledge of Microsoft Office Benefits: Company car or car allowance An exceptional, uncapped commission structure Continued opportunities for career progression Award winning training Fantastic company culture In the 150 years since we first opened our doors for business as estate agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.. Location : London, England, United Kingdom

Job Overview We are looking for an experienced team lead to become an integral member of our Parkside private dept. The role will be based at Parkside Frimley Park Hospital with a requirement to also work out of Heatherwood Hospital on a regular basis. The successful post holder will build close relationships with our internal and external stakeholders ensuring that we are offering a high level of customer service at all times. You will have a strong focus on supporting the growth of Parkside and implementing change where required. Main duties of the job The post holder will work as the Team Lead for the Private Outpatient Admin and Reception teams cross site and be responsible for providing excellent customer service and contributing proactive information to support the Parkside management team The post holder will assist with the day to day running of the outpatient admin, pre-op and reception teams cross site supporting the Service Manage and covering, if required in their absence The post holder will work closely with all Parkside areas to support the Trust’s targets, i.e. utilisation/income The post holder will be involved in transforming current work practices to meet all Trust requirements – this will be heavily system based working through private work queues with EPIC & CC8 The post holder will be responsible for the day to day management of staff which includes; induction, 121, appraising, rotas, sickness and initial performance management Working for our organisation Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Detailed Job Description And Main Responsibilities To work with the Service manager to ensure all staff are trained appropriately and to help set up and maintain training records to ensure all staff are up to date with any necessary training required To ensure all phone calls/emails are dealt with in a professional and timely manner adhering to the local targets set by the department and Trust To manage staff on a day to day basis including induction, appraisal and initial performance management To support the Service Manager to create and maintain Standard Operating Procedures (SOPs) for staff To ensure all patients and visitors are treated with dignity, respect and empathy at all times To deal with patients in a polite and respectful manner complying with their requests where possible To support the Trust in delivering private patient income targets To respond in a timely fashion to all administrative duties within the team To support the implementation of all new IT and patient administration systems Assist and be pro-active in all modernisation projects that concern the team and improve patient pathways To be multi-skilled in your working role and able to assist in all areas of the department as and when required To ensure strict confidentiality is maintained at all times in respect of correspondence received in the department and in accordance with Trust policy To ensure demographics incl. email and daytime contact numbers are obtained and checked on each individual call and updated on the Electronic Patient Record system in accordance with Information Quality Assurance To liaise with the Clinical team and Patient Pathway Co-ordinator/Service Manager to provide a high quality empathetic service and highlight any problems, working together as a customer focused team to solve issues that may arise To ensure capacity is fully utilised and to escalate when demand exceed capacity available and there is a potential patient risk to performance and patient safety To adhere to the Trust values of being committed to excellence, working together and facing the future To attend specialty meetings for your lead specialty as and when required. Follow all Trust and local policies and procedures at all times To deal with patient/staff complaints in a professional manner and try to resolve the issue before they become formal To become an expert in the use of Epic & CC8 Person specification Experience Essential criteria Significant customer service and administration experience Desirable criteria Experience within an administration team lead role skills and knowledge Essential criteria Excellent written and verbal communication Desirable criteria Knowledge of IT systems - EPIC and Compucare 8 Qualifications Essential criteria Good level of education with a pass in Maths and English Desirable criteria NVQ 3 in Business and Administration or significant NHS experience Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment . Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future . Apply online now. Location : Frimley, England, United Kingdom