Beauty Advisor (15 hours) If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Beauty Advisor Overview The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand. About you Able to deliver a 'customer first' experience Able to understand store targets and KPI's Strong communication skills Leads by example Values honesty and integrity in working relationships Embraces change Flexible to meet rapidly changing priorities and deadlines Able to follow direction Open and supportive of other ideas Positive attitude Passionate about beauty Able to use own initiative Role Responsibilities Delivering unbiased customer advice through exceptional product knowledge Working as one team to ensure a 'customer first' experience is delivered consistently Exceeding sales targets and the company acquisition target for N.dulge Following all stock handling policies to ensure stock accuracy and minimise stock loss Communicating clearly and concisely with the store team Confidently communicating with external business partners, store visitors Fully embracing the team effort and taking pride in achieving the common goal Creating an inclusive, welcoming and approachable store environment Maintaining up to date product knowledge and sharing with the team Understanding and adhering to all Company policies and procedures Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information. Team Retail Locations Bath Retail · Bath Beauty Advisor (15 hours) Loading application form. Location : Bath, Somerset

Job Description MOJ - Leicester County Court Administrative Assistant Location: 90 Wellington Street, Leicester, LE1 6HG Office based Hourly rate: £12.21p/hr Working Days/Hours: 37 hours per week, Monday-Friday 9:00am - 5:00pm. Contract: This a temporary position for 2 months but due to be extended pending performance and business needs Brook Street in partnership with the Ministry of justice has a fantastic opportunity to join their team as an Admin Assistant. This is great opportunity to gain valuable exposure/experience working within the Public Sector. Experience Needed/desired: Clerical File movement working in a basement at times Stationary orders Organisational skills Time management Confident with ordering stationary Proactive thinking List the duties/ responsibilities: Aduties, computer input, Stationary orders, handling files and moving them around, Clearance level (to be applied for by Brook Street upon a successful application): Basic DBS Training provided, what is their training plan and location of training: Work on a buddy system and training can take up to 4 weeks. No annual leave in the first 4 weeks. Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street. Location : Leicester, Leicestershire, United Kingdom

Behaviour Support Location: Chapeltown Salary: £85 - £100 per day (depending on experience) Start Date: Immediate Contract Type: Day-to-day/Long-term, Part-time/Full-time Are you dedicated to supporting children and young people with behavioural challenges? GSL Education are looking for compassionate and skilled Behaviour Support to join schools across Chapeltown. In this role, you will work closely with pupils who require additional behavioural support to help them engage positively with their education. You will assist in implementing behaviour management strategies and provide one-to-one or small group support to promote emotional regulation and social skills. As a Behaviour Support Staff, your responsibilities will be: Support pupils exhibiting challenging behaviours in the classroom and other school settings. Implement and follow behaviour support plans under guidance from teaching and pastoral staff. Promote positive behaviour and emotional wellbeing through consistent and compassionate support. Build trusting relationships to help pupils feel safe and understood. Collaborate with teachers, SENCOs, and other professionals to meet individual needs. Maintain accurate records and contribute to progress monitoring. Skills & Requirements for a Behaviour Support: Experience supporting children or young people with behavioural needs, preferably in an educational setting. Relevant qualifications such as CACHE Level 2/3 or NVQ Level 2/3 in Teaching Assistance, Health & Social Care, or related fields are desirable but not essential. A degree in Psychology, Counselling or a similar field is desirable but not essential. Strong communication and interpersonal skills. Patience, resilience, and a calm, positive approach to behaviour management. Understanding of safeguarding and child protection responsibilities. Have an up-to-date CV (covering the last ten years, barring any unexplained gaps) and an enhanced DBS registered to the Update Service (or be willing to apply for one) Why choose GSL Education: Competitive daily rates with flexible working options. Personalised support from expert education consultants. Access to free CPD and career development opportunities. Make a real difference to young lives in Chapeltown – don’t miss out! If you’re ready to support positive change, apply today as a Behaviour Support! Please be advised that this role requires a strong knowledge and understanding of safeguarding and child protection, and successful applicants must satisfy all background safer recruitment checks, including providing an enhanced DBS certificate registered on the update service or completing an application for a new check. As an ethical, independent recruitment agency, GSL Education are committed to providing quality teaching and support staff across the UK. For more information or to register your interest in the Behaviour Support role, or to be considered, please click ‘apply now’ to submit your full and up-to-date CV, and one of our dedicated consultants will be in touch. LogicMelon. Location : Chapeltown, South Yorkshire, United Kingdom

Job Category: Human Resources & Learning & Development Job Description: Salary £35,235 - £39,513 per annum | Permanent, Full Time 37 hours per week | Preston Join Our Team at Lancashire County Council and make a real impact. We're excited to offer a fantastic opportunity to join Lancashire County Council as a Talent Acquisition Partner. You'll play a key role in shaping and delivering innovative recruitment strategies to attract, retain, and develop top talent-ensuring we have the right people in the right roles at the right time. What You'll Be Doing: Collaborating with hiring managers to understand workforce needs and deliver tailored recruitment solutions across both niche and high-volume roles. Leading creative attraction campaigns to reduce vacancies and reliance on agency staff. Proactively building and nurturing talent pipelines aligned with future workforce needs and strategic planning. Drive continuous improvement projects to enhance the hiring process and candidate experience-helping position Lancashire County Council as an employer of choice. Our Ideal Applicant: Experienced in talent acquisition within a large or complex organisation. Innovative solutions focused- you think differently and bring fresh ideas to solve recruitment challenges. Skilled in data-informed decision making, with a strong understanding of recruitment metrics and workforce planning. Great communication and stakeholder management skills. You'll influence decisions and offer guidance to managers at all levels of the organisation. This role is aligned to our GETH and Resources Directorates, so an understanding of the challenges in these areas would be beneficial. Sector specific knowledge of Transport, Digital and Planning would be particularly advantageous. Ready to Apply? If know how to provide an expectational candidate experience and are ready to make a difference, we'd love to hear from you. We would encourage you to apply as soon as possible as we may need to close the role before the closing date if we receive sufficient applications. For an informal and confidential chat, please get in touch with Samantha Mason (Talent and Workforce Planning Lead) at . Why Join Us? By joining Lancashire County Council, you can shape the career path that is right for you with the opportunity to gain personal and professional qualifications, coaching, and mentoring - Lancashire County Council really is the place where you can have the career you've always wanted. In return for your passion and expertise, we also offer a generous benefits package which includes Personal and professional development opportunities, including coaching, mentoring, and qualifications. A competitive salary and generous Local Government Pension Scheme. 26 days annual leave, rising with service, plus 8 bank holidays. Access to our Vivup staff discount scheme, offering savings on everything from groceries to electronics and vehicles. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence. Lancashire County Council. Location : Preston, Lancashire, United Kingdom

Job description About the Department MOJ is one of the largest government departments, employing around 70,000 people (including those in the Probation Service), with a budget of approximately £9 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales. What we do We work to protect the public and reduce reoffending, and to provide a more effective, transparent, and responsive criminal justice system for victims and the public. We are also responsible for the following parts of the justice system: courts prisons probation services attendance centres We also work in partnership with other government departments and agencies to reform the criminal justice system, to serve the public and support the victims of crime. We are also responsible for making new laws, strengthening democracy, and safeguarding human rights. Priorities A prison and probation service that reforms offenders A modern courts and justice system A Global Britain that promotes the rule of law A transformed department that is simpler, smarter and more unified Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: . This is an exciting opportunity to join the National Bail Information Service (BIS) as a Bail Information Officer Background This role sits within the National HMPPS Bail Information Service (BIS). The National HMPPS Bail Information Service (BIS) is a dedicated and pro-active service providing relevant, objective, and factual information to courts, enabling more informed decisions to be made regarding bail. BIS is currently expanding its delivery into all reception prisons and courts across England and Wales. This vacancy is within the area of South West and successful candidates will be required to deliver BIS across the following site: HMP Bristol. Role Purpose The role of a Bail Information Officer (BIO) is varied, diverse, time critical, and demand led. Working with defendants and key criminal justice stakeholders, (including the Judiciary, legal professionals, police, probation, voluntary sector and statutory support services), BIOs gather information to produce factual and objective reports in preparation for bail hearings at Magistrates and Crown courts. BIOs will also prepare and suggest effective bail packages, they will pro-actively make relevant referrals to the Community Accommodation Service (CAS) Tier 2 accommodation (formerly Bail Accommodation Support Service) and any other appropriate support services, in addition to conducting necessary safeguarding enquiries. The job holder will look to undergo additional specialised training to deliver the role. This is a non-operational role with no line management responsibilities. Reporting to a designated manager within a BIS Region. The job holder will look to have regular interaction, both in person and virtually, with defendants. BIS operates between the hours of 07:00 and 19:00 Monday to Friday, excluding bank holidays. The job holder will be required to work their 37 hours between the hours of 07:00 and 19:00 Monday to Friday, as per the flexible working policy framework. The role is based on site at your base location and some travel to other sites may be required depending on the business need. The role of a BIO requires the successful candidate to be on site daily. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. Benefits Annual Leave -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work Childcare Vouchers For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles Eligibility -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist Working for the Civil Service The sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail ); * To Ministry of Justice Resourcing team ( ); * To the Civil Service Commission (details available ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our . Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the and the . A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Reserve list A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles. Ministry of Justice. Location : Bristol Area, South West England, United Kingdom

The vacancy We're the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we're ready to help. We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people's lives, so we strive to do it well, with integrity and their future in mind. We are looking for a Member Performance Analyst to join our Performance Improvement team and be responsible for providing analysis against the performance frameworks (KPIs, goals, user needs and benefits) and also supporting changes to the framework and wider appetites. This role will be putting our members at the heart of everything it does, by collaborate with various teams across the organisation to create data reports, provide and maintain dashboards and conduct forecasting including trend analysis. The role will utilise multiple data sources to draw clear and relevant conclusions and recommendations that will support our wider business objectives, enabling effective decision-making and will influence strategic thinking to enhance the member experience while supporting an efficient operating environment. Our ideal applicant will have demonstrable experience in the delivery of business intelligence, data and statistical analysis and reporting. They will have experience of working with data visualisation tools (such as Power BI/Tableau/Google Analytics) and strong SQL abilities including query build and using SQL Server Management Studio or equivalent. Applications must be able to demonstrable track record of generating insights from large data sets and presenting insights with technical and non-technical stakeholders. Sound like you? Apply now. In return for your skills, experience and commitment we'll give you a challenging role within a business where you'll get the support you need to develop your career. We'll also give you lots of opportunities for personal development and skills training. Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras. We're proud to be a , the highest accreditation under the Disability Confident Scheme. If you have a disability and meet the essential criteria for this role you will be guaranteed an interview. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you'll be welcome here. We're happy to talk about flexible working No agencies please Who we are We're a statutory public corporation led by our board and accountable to Parliament through the Secretary of State for the Department for Work and Pensions. It's our duty to protect people with an eligible defined benefit pension when an employer becomes insolvent. We're proud of the work we do. Without us, many people would face significant financial hardship. We're also proud of our people, all of whom are committed to our mission and to serving over 230,000 members. Life at the PPF Careers (General) 20 Years of Protecting People's Futures Some of our Benefits Defined benefit or defined contribution pension Private medical insurance Health cash plan Corporate discretionary bonus scheme Cycle to work scheme EASIT rail travel discount Flexible / hybrid working Volunteer days Gallery Pension Protection Fund. Location : Croydon, United Kingdom

Esperano Limited, a leading name in London’s luxury beauty scene, is seeking a talented Graphic and Web Designer to enhance our visual identity and digital presence. This role is ideal for someone with a creative touch and strong web and marketing skills, thriving in a beauty-focused environment. Main duties include: 1. Design brand assets for the beauty industry, including business cards, price lists, and promotional materials. 2. Create luxurious layouts and templates to reflect Esperano’s premium image and boost user engagement. 3. Manage the website’s front-end, ensuring a smooth experience. 4. Produce creative social media content (posts, stories, reels, banners) to promote services and offers. 5. Optimise digital content for web performance, accessibility, mobile responsiveness, and SEO. Skills and Education: • Proven experience in graphic design or a similar role. • Solid understanding of branding, visual storytelling, and customer engagement strategies across digital platforms. • Strong attention to detail and creativity in visual graphic design using software (e.g., Adobe Creative Suite). • Ability to work independently and manage multiple projects simultaneously. • Strong communication and collaboration skills.. Location : 73b Clarendon Road, London, England, W11 4JF

We are looking for a Member Performance Analyst to join our Performance Improvement team and be responsible for providing analysis against the performance frameworks (KPIs, goals, user needs and benefits) and also supporting changes to the framework and wider appetites. This role will be putting our members at the heart of everything it does, by collaborate with various teams across the organisation to create data reports, provide and maintain dashboards and conduct forecasting including trend analysis. The role will utilise multiple data sources to draw clear and relevant conclusions and recommendations that will support our wider business objectives, enabling effective decision-making and will influence strategic thinking to enhance the member experience while supporting an efficient operating environment. Our ideal applicant will have demonstrable experience in the delivery of business intelligence, data and statistical analysis and reporting. They will have experience of working with data visualisation tools (such as Power BI/Tableau/Google Analytics) and strong SQL abilities including query build and using SQL Server Management Studio or equivalent. Applications must be able to demonstrable track record of generating insights from large data sets and presenting insights with technical and non-technical stakeholders. We aim to respond to your application within 2 weeks from the closing date listed above. Sound like you? Apply now. We’re proud to be a , the highest accreditation under the Disability Confident Scheme. If you have a disability and meet the essential criteria for this role you will be guaranteed an interview. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here. We’re happy to talk about flexible working INDHIGH We’re a statutory public corporation led by our board and accountable to Parliament through the Secretary of State for the Department for Work and Pensions. It's our duty to protect people with an eligible defined benefit pension when an employer becomes insolvent. We’re proud of the work we do. Without us, many people would face significant financial hardship. We’re also proud of our people, all of whom are committed to our mission and to serving over 230,000 members. PLACEHOLDER Pension Protection Fund. Location : Croydon, United Kingdom

Job ref: RF-2506-49 Location: Belfast - Radius Antrim Road Quantity of Posts Available: 1 Salary: £13.27 per hour If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Radius, Sandy Row Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: • 8 hours - flexible - days and hours can be discussed at interview • 4 hours two days a week between Monday and Friday Rewards: • 28 days' paid holidays (pro rata) • Employee Assistance Programme to support your health & wellbeing • Pension Scheme • Financial Education/Financial wellbeing advisory service • Training and unrivalled opportunities for career progression • Uniform Provided • Company Events The Role: • Ensure all areas are cleaned efficiently and in a timely manner to the required standards - this to include weekly and periodic tasks • Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to health guidelines (COSHH) • Ensure full working knowledge of all cleaning equipment, materials and agents and use cleaning equipment as directed by the Line Manager only after correct training is given. • Report immediately any equipment which is faulty, mark as faulty and do not use • Ensure that the safety signage is used appropriate at all times, e.g. wet floor signs and 'warn' customers where possible • Ensure that cleaning stores are kept clean and tidy and equipment is stored correctly and safely at all times The Person: • Self-motivated, working independently and on own initiative to ensure set tasks completed • Flexible with a positive, can-do attitude. • Good time-management skills • Attention to detail in all aspects of the work. • Leads by example and lives our values. • Enthusiastic about our customer service and reputation. • Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Sun 20 July 2025. Location : Belfast, County Antrim

Are you………. Engaging, dedicated, motivated with a passion for delivering quality? If so, then… we want you. We really want people like you to help us create a lifetime of well-being for every pet. People and Pets are at the heart of what we do, we are the UK’s leading Veterinary Charity and we rely on public funds to help sick and injured pets. Our team handle a variety of inbound enquiries from clients and customers whilst delivering an outstanding customer experience and aiming for first contact resolution. Do you have experience in handling sensitive situations while providing positive solutions? Do you proven empathy and rapport skills? Are you positive, confident and hard working with a fun attitude? Are you a team player who is enthusiastic and professional with a drive to achieve KPI’s? Can you make your personality and passion shine through in your verbal and written communication? Would you like to work in a unique and highly rewarding environment? About the role: We are looking to recruit Inbound Customer Service Advisors who love variety and have a passion for delivering excellent customer service. Our team is extremely versatile and the role is very diverse. The team may be communicating with our veterinary clients, colleagues and supporters through a variety of different channels including email and telephone. We are looking for someone with excellent written and verbal communication skills who is able to deliver a warm and friendly customer experience. There’s a great camaraderie within all our teams and you’ll see that as soon as you arrive. In return we are offering an excellent benefits package including: 35 hour working week – we currently work between 8am – 8pm Monday to Friday 25 days holiday per year Excellent career opportunities/development Paid statutory holidays Life assurance 4 x annual salary Sports and social group, arranging a variety of events both on and off site Free car parking Childcare vouchers You’ll definitely: Be able to listen to client and supporter needs and be solution focussed. Be able to handle calmly any issues that a customer may have brought to your attention. Be adept at making detailed notes about every call you’ve handled. Have excellent verbal communication skills and be able to compose an email with accuracy. Have experience of working in a similar environment. Have the drive and the passion to succeed. About PDSA: As the UK’s leading veterinary charity, with 48 Pet Hospitals and over 380 Pet Practices, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of over 150 high street shops help us to provide these treatments through selling both donated and new goods. We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet. The closing date for this vacancy may be brought forward should we receive sufficient candidates. PDSA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds. If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process. PDSA. Location : Sunderland, Tyne and Wear, United Kingdom