Job Title: Primary ECT Location: Ashington Salary: £125 - £225 per day (depending on experience) Start Date: Immediate Contract Type: Daily Supply, Long-Term Are you an enthusiastic ECT ready to take your first steps into a rewarding teaching career? GSL Education are offering a fantastic opportunity for an Early Career Teacher (ECT) to join a welcoming and supportive primary school in Ashington. This role is perfectly suited to newly qualified teachers seeking to gain valuable classroom experience and secure progression in a nurturing environment. As a Primary ECT, you will be responsible for delivering engaging and inspiring lessons across the primary age range, with full support from experienced staff and mentors. Whether you are seeking to complete your ECT induction or to gain consistent supply work across Key Stage 1 and 2, this is an ideal opportunity to build your confidence and refine your practice. Key Responsibilities of the Primary ECT: Plan, prepare, and deliver high-quality lessons tailored to the needs of your pupils. Assess and monitor pupil progress, adapting teaching to meet diverse learning needs. Create a positive and inclusive classroom environment that encourages growth and curiosity. Work collaboratively with colleagues, support staff, and parents to ensure pupil development. Uphold school policies, safeguarding procedures, and behaviour expectations. Reflect on your own practice and take part in ongoing professional development. Job Requirements: Hold Qualified Teacher Status (QTS). Previous experience as an ECT or in a primary school setting. Strong understanding of the Primary National Curriculum. A passion for delivering creative and engaging lessons in a primary school setting. Strong classroom management skills and the ability to build rapport with pupils. Willingness to learn, reflect, and grow as part of a school team. Enhanced Child Workforce DBS on the Update Service (or willing to apply through GSL Education). Positive references from university placements or previous school experience. What We Offer: Competitive daily pay rates to reflect your contribution and potential. Dedicated support from experienced education consultants. Placement in welcoming schools that value new teachers. Opportunities to complete your ECT induction or gain long-term experience. Ready to launch your teaching career with a supportive and forward-thinking school in Ashington? Apply now or contact GSL Education to find out more about this exciting opportunity. Please be advised that this role requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks; including providing an enhanced DBS certificate registered on the update service, or completing an application for a new check. As an ethical, inclusive, and independent recruitment agency, GSL Education are committed to providing quality teaching and support staff in schools across the UK. For more information or to register your interest in the ‘Primary ECT’ role, or to be considered, please click ‘apply now’ to submit your full and up-to-date CV and get in t LogicMelon. Location : Ashington, Northumberland, United Kingdom

Overview: Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Camden service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Camden team. We have an exciting opportunity for a Recovery Coordinator to join our Camden Team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Our Camden service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Allowance: Inner London Weighting of £4,133.14 Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities: About the Role: Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey. Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement. Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support. Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks. Advocate for the involvement of family members, service users, and the community. Serve as a voice for service users in accessing partnership services. Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination. About You: Possess knowledge and experience in delivering interventions for service users affected by opiate use. Excel in both verbal and written communication, with proficient IT skills. Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills. Hold a strong understanding of mental health interventions, services, and best practices. Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders. Exhibit the ability to navigate change effectively, always prioritising the needs of service users. Recognise the significance of information governance processes and commit to adhering to all necessary safeguards. Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues. What We Offer: 25 days of annual leave (plus bank holidays), increasing annually for first five years. A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme. Participation in a contributory pension scheme. A wide range of benefits, including discounts for shopping, cinema, holidays, and more. A warm and supportive team environment. Extensive training, career development, and progression opportunities. Refer a Friend Scheme. Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time): CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe: Inner London Weighting (£4,133.14) Closing Date: 27/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Roxy Felsman | roxy.felsman@cgl.org.uk : This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. Change Grow Live. Location : London, Greater London, United Kingdom

Job Title: Head of Enterprise Architecture Location: St Albans with hybrid working and travel Duration: Permanent Are you a visionary leader with a passion for technology and innovation? We are seeking a dynamic and experienced Head of Enterprise Architecture to join our IT senior management team. In this pivotal role, you will shape the future of our technology landscape and drive our long-term digital transformation initiatives. Position Summary: As the Head of Enterprise Architecture, you will be responsible for developing and leading the enterprise architecture function within IT. You will define a 10-year technology roadmap to support our strategic aims, inform the investment plan, and manage enterprise-wide standards to ensure consistency in architecture practices. Your expertise will help us manage IT risk, drive innovation, and deliver value in everything we do. Key Responsibilities: Strategic Leadership: Act as a strategic advisor to the CIO, senior executives, and business leaders on technology trends and enterprise-wide systems integration. Develop our enterprise architecture (EA) framework to ensure alignment between our strategy and IT. Governance and Standards: Establish architecture governance processes and practices. Ensure compliance with architectural principles, standards, and best practices. Architecture Design & Oversight: Lead the design of end-to-end architectural solutions. Oversee the integration of emerging technologies into existing enterprise architecture. Collaboration & Stakeholder Engagement: Collaborate with business and technology leaders to translate strategic objectives into technology solutions. Foster cross-functional collaboration across teams. Innovation & Emerging Technologies: Stay informed of industry trends and emerging technologies. Drive innovation by identifying technology opportunities that enhance operational efficiency and competitiveness. Resource & Team Management: Lead and develop a high-performing architecture team. Manage architecture budgets, tools, and resources efficiently. Experience: 10+ years of experience in IT, with at least 5 years spent in enterprise architecture leadership. Proven experience with frameworks like TOGAF, Zachman, or similar. Strong background in networks, cloud technologies (e.g., AWS, Azure, GCP), application integration, and data architecture. SAP S4 HANA experience, preferably within a RISE environment, is preferred. Demonstrable strong leadership and communication skills. Strong strategic thinking and problem-solving ability. TOGAF Certified, AWS/Azure Solution Architect, Certified Information Systems Security Professional (CISSP), ITIL or COBIT certification (preferred). Apply today and become a key contributor to our ambitious growth and transformation journey.. Location : St Albans, England, United Kingdom

We are seeking to employ a Band 7 research Clinical Scientists (4-year fixed term) to support a range of externally funded research projects. These include: CRUK RadNet Leeds , West Yorkshire and Harrogate Cancer Alliance , NIHR (National Institute for Health and Care Research) and RaySearch Laboratories research collaboration with Leeds Teaching Hospitals NHS Trust . These projects aim to develop and demonstrate the capability of advanced technologies to improve radiotherapy treatments and outcomes for our patients, while also streamlining radiotherapy workflows. https://beta.jobs.nhs.uk/candidate/jobadvert/C9298-ONC-0527A. Location : Leeds, England, United Kingdom

Red Hotels are looking for a Bar Host to help join our fabulous team and support our Food & Beverage Managers deliver beverage service excellence. Our Bar Hosts operate a cheerful and professional delivery of our beverage service to the required standards for to all areas of the hotels on a daily basis. We are looking for someone who is experienced ideally within mixology and wine but also willing to learn, is self-motivated, works in a clean and tidy manner and is able to help lead and develop our team. With potential for up to 300 covers throughout the day, including children, during busy seasons, this role is for the driven and not the faint hearted! Key responsibilities include: Delivery of exceptional hospitality Input in creating and delivering bespoke seasonal cocktails Maintain high standards of quality control, hygiene, and health and safety, cellar management and stock ordering You must be passionate about delivering consistent, impeccable service and hospitality to our guests whilst reflecting our relaxed approach. We offer: £12.60 per hour Share of service charge Regular 1 to 1’s and a development journey. Permanent contract of 40 hours per week. 28 days holiday per year (29 after 1 year) Usual perks as in Benefits booklet 40% off all Food and Beverage when visiting as a guest. Location : Bedruthan Hotel and Spa

A Vacancy at Manchester University NHS Foundation Trust. This post involves assisting in the delivery and development of the CAMHS Specialist Community Services - Learning Disabilities and Autism, and supporting Clinical Psychologist and Specialist Learning Disability Nurses in their direct work with children and young people and their families. The post holder will assist with a wide range of duties at all stages of service delivery - assessment, intervention, and evaluation. Duties may include the development of resources, audit and service development, triage calls to parents, direct work with children and young people, and support to parent group delivery. The post holder will also be expected to assist team clinicians in the preparation, delivery and evaluation of a variety of clinical, teaching and service development tasks. The post holder will act under the supervision of a Senior Clinical Psychologist and will receive regular supervision 1. Departmental Information systems 1.1 The post holder will be expected to input data onto the trust electronic patient record system 2. Assistance with Clinical tasks 2.1 Under supervision, the post holder will be expected to assist the clinical team, in implementing psychological interventions with autistic children and young people, and young people with learning disabilities. 2.2 In undertaking these duties, the post holder will be expected to communicate sensitive information with children, families, and parent groups both verbally and in writing. 2.3The post holder will be expected to assist and support the delivery of the "Riding the Rapids" programme 3. Assistance with teaching and research tasks 3.1 The post holder will be expected to assist clinicians in undertaking teaching and training. 4. Planning and organisation 4.1 The post holder will beprovided with a job plan to support them to organise their day to day work tasks and activities . Guidance will be provided via weekly supervision with a member of the clinical team. MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk. We’re looking forward to hearing from you! This advert closes on Sunday 3 Aug 2025. Location : Wythenshawe, M23 0XD

A Vacancy at North West Anglia NHS Foundation Trust. Lead the Future of Urgent and Emergency Care – Join Our Senior Leadership Team! We have an exceptional opportunity for an experienced and dynamic Divisional Operations Director to join our Urgent and Emergency Care (UEC) Triumvirate. As a key senior leader, you will drive transformation, operational excellence and service innovation within a fast-paced, high-impact division that provides urgent and emergency care to over 200,000 patients annually. This role is not just about operational management – it’s about shaping the future of emergency care at a pivotal time of transformation and progress. Why Join Us? • Be at the forefront of significant transformation and progress in urgent and emergency care. • Lead within a high performing division that has made remarkable improvements in patient flow and clinical outcomes. • Work alongside a strong, collaborative senior leadership team that values innovation, compassion and patient centred care. • Play a vital role in major capital projects, including the redevelopment of Hinchingbrooke Hospital and expansion of Peterborough City Hospital. • Shape and influence regional and system wide strategy working in close partnership with ICS, local authorities and community providers About the Division The Division of Urgent and Emergency Care is one of five clinical Divisions at North West Anglia NHS FT, providing essential services across Peterborough Hospital, Hinchingbrooke Hospital and Stamford and Rutland Hospital. Your role as a Divisional Operations Director As a strategic leader you will: • Drive operational performance, financial sustainability and service excellence • Lead large scale transformation programmes to enhance patient care • Be a key player in crisis management, emergency preparedness and business continuity planning • Foster a culture of continuous improvement and compassion for leadership • Collaborate with system partners to shape regional urgent care strategies You will work closely with the Divisional Director and Divisional Nursing Director forming a cohesive team dedicated to achieving clinical, operational and strategic goals. We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area. In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet. We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community. Our Division includes: • Two Emergency Departments • Same Day Emergency Care Services at PCH & HH • Acute and short stay medical wards • Minor Injury Unit and Urgent Treatment Centre • A dedicated £50 million budget and a 900 strong workforce committed to delivering outstanding urgent care What we are looking for • A visionary leader with significant NHS senior operations experience. • Proven expertise in complex service management, transformation and performance improvement. • Strong financial acumen, including budget management and cost improvement planning. • A collaborative and resilient leader who thrives in a fast paced ever evolving environment. • A passion for patient centred care, innovation and system wide working Join a Trust that is driving change, championing innovation and shaping the future of urgent and emergency care. If you are ready to take on a leadership role where you can make a real impact we want to hear from you. For an informal conversation please contact - Sonya Gardiner sonya.gardiner5@nhs.net our Chief Operating Officer or via her Executive Assistant, Julie Baggaley Julie.baggaley@nhs.net for more information. This advert closes on Sunday 3 Aug 2025. Location : Peterborough, PE3 9GZ

Job summary As a Unit Nurse Manager (General) at a Barchester care home, you'll use your compassion and initiative to make sure our residents get the quality care they deserve. You'll plan, manage and monitor the delivery of nursing that meets all of our residents' needs, implementing person-centred care plans that make a real difference to their day-to-day lives. You'll have the freedom and autonomy to take your unit from strength to strength, with plenty of opportunities for professional development. Main duties of the job The Unit Nurse Manager (RGN) role involves planning rotas, recruiting, training and mentoring staff, and building relationships with local regulators and social services. You'll need to be a Registered Nurse (RGN) with a current NMC registration, experienced in producing well-developed care plans and detailed risk assessments, with up-to-date knowledge of recent clinical practices and regulatory frameworks. About us Barchester Healthcare is a leading provider of care homes in the UK, committed to delivering high-quality, person-centred care to residents. They offer a competitive salary, sector-leading benefits, and opportunities for professional development. Details Date posted 18 July 2025 Pay scheme Other Salary £24 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1346937430 Job locations Barchester Healthcare Torquay TQ1 1RR Job description Job responsibilities ABOUT THE ROLE As a Unit Nurse Manager (General) at a Barchester care home, you'll use your compassion and initiative to make sure our residents get the quality care they deserve. We'll look to you to plan, manage and monitor the delivery of nursing that meets all of our residents' needs. This means you'll implement person-centred care plans that make a real difference to our residents' day-to-day lives. As part of your wide range of responsibilities, you can expect to plan rotas, recruit, train and mentor staff and build relationships with local regulators and social services. In the role of Unit Nurse Manager (General), you'll have the freedom and autonomy to take your unit from strength to strength, with plenty of opportunities for professional development along the way. ABOUT YOU To join us as a Unit Nurse Manager (General), you'll need to be a Registered Nurse (RGN) with a current NMC registration. Experience in producing well-developed care plans and detailed risk assessments is important, as is an up-to-date knowledge of recent clinical practices and regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. You'll be a natural leader who has acted as a clinical mentor, including supporting newly qualified nurses through their preceptorship. Dedicated, ambitious and resilient, you'll have a strong track record of delivering improvements to achieve quality care. REWARDS PACKAGE In return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses)And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. Job description Job responsibilities ABOUT THE ROLE As a Unit Nurse Manager (General) at a Barchester care home, you'll use your compassion and initiative to make sure our residents get the quality care they deserve. We'll look to you to plan, manage and monitor the delivery of nursing that meets all of our residents' needs. This means you'll implement person-centred care plans that make a real difference to our residents' day-to-day lives. As part of your wide range of responsibilities, you can expect to plan rotas, recruit, train and mentor staff and build relationships with local regulators and social services. In the role of Unit Nurse Manager (General), you'll have the freedom and autonomy to take your unit from strength to strength, with plenty of opportunities for professional development along the way. ABOUT YOU To join us as a Unit Nurse Manager (General), you'll need to be a Registered Nurse (RGN) with a current NMC registration. Experience in producing well-developed care plans and detailed risk assessments is important, as is an up-to-date knowledge of recent clinical practices and regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. You'll be a natural leader who has acted as a clinical mentor, including supporting newly qualified nurses through their preceptorship. Dedicated, ambitious and resilient, you'll have a strong track record of delivering improvements to achieve quality care. REWARDS PACKAGE In return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses)And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. Person Specification Qualifications Essential Registered Nurse (RGN) with a current NMC registration, experience in producing care plans and risk assessments, up-to-date knowledge of clinical practices and regulatory frameworks. Person Specification Qualifications Essential Registered Nurse (RGN) with a current NMC registration, experience in producing care plans and risk assessments, up-to-date knowledge of clinical practices and regulatory frameworks. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Barchester Healthcare Address Barchester Healthcare Torquay TQ1 1RR Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Torquay TQ1 1RR Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, TQ1 1RR Torquay, United Kingdom

JOB REF: VAF127: FULL-TIME DIGITAL MARKETING AND EVENTS OFFICER Salary is £25,531 - £25,993 per annum, dependent on qualifications and experience 37 hours per week, Monday - Friday Boston College is seeking a highly motivated Digital Marketing and Events Officer. This position offers the chance to play a key role in leading impactful events and strategic social media management to ensure growth in student recruitment as well as strengthening the College’s brand. The role will be responsible for planning events, creating social media content, and collaborating with internal teams to ensure brand consistency. Experience in event planning or social media management, coupled with strong communications and writing skills is essential. A successful Marketing Officer must have enthusiasm for marketing, a knowledge of relevant techniques, motivation, energy, and a desire to work in a busy, changeable environment. For an informal discussion about this role please contact Paula Morley, Head of Marketing and Admissions, or Michelle Thompson, Marketing Manager on (01205) 365701. What we offer: • Be part of a supportive and inclusive educational environment • Enjoy professional development opportunities and career progression • Employer pension contribution • Full range of family friendly policies • Generous paid holidays • Generous sick pay policy • Competitive salary • Free on-site parking • Access to apply for a discount card and benefits platform • 30% discount on fees at on-site Nursery (Little Acorns) • Access to a healthcare scheme following a successful probation period (Access to Best Doctors and contributions towards costs of optical, dental, physiotherapy and more!) • Access to a reward discounts scheme following a successful probation period • Discounted Gym Membership and free-swimming sessions (at certain times) with Geoff Moulder Leisure Complex • On-site fine dining at our restaurant, EDEN • On-site Coffee shops based at Rochford Campus and Peter Paine Performance Centre • Annual Staff Celebration Day • Christmas College Closure Days Closing date: Tuesday 5 August 2025 Interview date: Monday 18th August 2025 Boston College is committed to providing a safe and secure environment for all learners. All posts are subject to enhanced Disclosure & Barring Service checks. Boston College is committed to promoting Equality and Diversity. Location : Boston, Lincolnshire

Are you passionate about cycling, sustainability, and operational excellence? Bike Club, a pioneering force in children’s bike subscription services, is on the lookout for a committed Customer Service Specialist (German Speaking) to initiate and elevate our customer experience, while championing the flourishing community of family cyclists in Germany, Austria and the UK. At Bike Club, we offer subscriptions for children's bikes that grow with your kids. Families pay a monthly fee, and when their children outgrow their bikes, we exchange them for a larger size. We refurbish the used bikes and make them available to other families. It's sustainable and hassle-free. Our members are at the heart of everything we do and our Customer Service Team is key to making that happen. As a Customer Service Specialist, you’ll help keep our community happy by delivering exceptional service across email, phone and social media in German. Your day-to-day could include anything from helping parents choose the right bike, to resolving queries around deliveries, payments, or bike issues. No two days are the same, and we love it that way. Tasks Handle member queries across multiple channels, including emails, telephone, and social media. Communicate clearly and effectively, ensuring information is always shared clearly and concisely. Act as the voice of the customer by gathering feedback and sharing insights with your team. Demonstrate a solution focused approach by resolving issues on the first contact whenever possible. Develop product knowledge of our bicycle range to offer tailored advice and recommendations to our members. Requirements Fluency in both English and German , with strong written and verbal communication skills – you will communicate with customers in German. Passion – you genuinely care about offering the highest level of customer support. Previous experience with CRM tools or a desire to learn how to use Salesforce. Strong problem-solving skills, coupled with natural curiosity. A high level of empathy and a commitment to exceeding customer expectations. Love the dynamic of a team environment but are just as comfortable working independently . You can remain positive when the going gets tough and working under pressure. A dependable, organised, and dedicated team player . Ideally, at least 1 year of real-life experience in a similar customer support role, or a strong interest in starting a career in customer service. Benefits Flexible work environment – Work from Anywhere policy in August and over the Christmas period. Standard working hours – 37.5 hours per week, Monday to Friday (9:00 AM – 5:30 PM). Open to flexible working arrangements. Holidays – 26 days annual leave plus bank holidays, with additional days accrued for each year worked. Sustainability impact – You will be working for B Corp Certified company that actively contributes to environmental and social good. Parental leave – Enhanced maternity and paternity leave. Bike subscription – £30/month discount towards Bike Club subscription. Good laughs – we are a fun team (if we may say so) and have monthly All Hands drinks with the company! Ready to take your career into a higher gear with Bike Club? We’re keen to pedal forward with you on our team! If you don't meet all the qualifications but are passionate about this role, we encourage you to apply; you may be exactly who we're looking for!. Location : London, United Kingdom (hybrid)