Company Description Head of Workforce Management - UK Services Location: On-site - Milton Keynes - with travel across the UK. Full-time | Competitive Salary + £9,600 Car Allowance + Healthcare + 7.5% Pension + 25 days annual leave (8 bank Holidays) Grade: I Shape the future of workforce strategy in a people-first business. At Securitas, our people are at the heart of everything we do-they're our greatest strength and most important investment. As Head of Workforce Management (WFM) for our UK Services division, you'll be a senior leader at the forefront of shaping how we plan, optimise, and deliver our people strategy across a large-scale, service-led organisation. This is a rare opportunity to lead workforce transformation in a fast-paced, people-focused environment. You'll set the strategic direction, guide and inspire a high-performing team, and be accountable for end-to-end workforce planning-including forecasting, capacity modelling, and real-time resource management. We're looking for a senior leader who brings strategic vision, innovation, and adaptability-someone who thrives in complexity, drives continuous improvement, and influences across all levels to deliver operational excellence today, while building capability and resilience for the future. Job Description What you'll be doing: Leading and evolving our Workforce Management function to align with strategic business goals. Developing and delivering long-term workforce plans that support scalability, service excellence, and cost efficiency. Using data and technology to forecast demand, optimise scheduling, and drive agile, evidence-based decisions. Building and developing a high-performing team of planners, schedulers, and supervisors. Partnering with key stakeholders across Operations, Finance, HR, and Recruitment to support growth and service delivery. Driving the development and optimisation of workforce systems and tools. Championing fairness, compliance, and consistency in workforce planning and scheduling. What we're looking for: We're seeking a collaborative, data-savvy leader with the vision to drive workforce transformation across a large, complex, service-led organisation. Qualifications Essential: Proven experience in workforce management, resource planning. Strong analytical skills with the ability to translate data into workforce strategy. Experience leading and developing high-performing teams. A deep understanding of WFM systems, scheduling tools, and data accuracy standards. Exceptional stakeholder engagement and communication skills. Commercial acumen with an ability to balance cost, service, and scalability. A values-led approach that aligns with our core principles of Integrity, Vigilance, and Helpfulness. Eligible to work in the UK and able to provide a 5-year checkable work history. Desirable: Experience in a 24/7 operational or compliance-focused environment. Exposure to digital transformation and continuous improvement initiatives. Proficiency in Excel and visualisation tools (Power BI, Tableau). Ready to lead with purpose? Apply today and help us build a smarter, safer, and more efficient future-together. Additional Information It's great to see you're considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals. Why Choose Securitas UK? At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. What You Can Expect Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email. Diversity & Inclusion: Be Yourself at Securitas We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on: Career Growth: Clear pathways from apprenticeships to leadership programs. Inclusive Leadership: A culture of respect, transparency, and collaboration. Fair Pay & Benefits: Competitive, equitable compensation and benefits. Our Commitment to You We support our workforce through initiatives such as: Employee Networks - Safe spaces to connect and influence policies for change. Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion. Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements. Health & Well-being Programs - Mental health support and workplace wellness. Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals. We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more! Take the Next Step Join us and be part of a team that values you. Click 'I'm Interested' and start your career with Securitas UK today! Securitas. Location : Milton Keynes, Buckinghamshire, United Kingdom