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  • Patient Access Clerk Full Time
    • Royal Liverpool University Hospital, Mount Vernon Street, L7 8YE Liverpool, United Kingdom
    • 10K - 100K GBP
    • 4d 22h Remaining
    • Job summary Breast and Endocrine Surgery are looking to recruit a full-time Patient Access Clerk on a permanent basis to join our busy team. The post holder is responsible as part of a team for providing a dedicated and comprehensive administration and reception service for Outpatients within the Trust using Partial and Full booking processes. The post holder will act as the first point of contact for all Outpatient enquiries from internal and external customers at all levels. A significant responsibility of the role is to accurately record information using relevant Trust paper and computer based systems. Previous applicants need not apply. Please note that applications that appear to be AI generated will not be considered. Main duties of the job Applicants will be well-motivated and flexible individuals who can work on their own initiative. You will be an efficient team player who can work to deadlines in a demanding environment and portray a professional image at all times You will be expected to provide an effective customer focused service in line with the Trust's 'First Impression' Standards and be able to demonstrate confident communication and interpersonal skills The range of duties may include routine reception duties, preparation of medical notes for outpatient clinics and the booking of outpatient appointments. Keyboard skills are essential Uniforms will be provided where necessary, however all successful candidates will be required to present a smart and professional image in line with the Trust's Uniform and Dress Code Policy Full Time position at 37.5hours per week (08:30 - 17:00 Monday to Friday, 1 evening clinic (on rotation) to 20:00 We may hold other high scoring applicants on the reserve list for 3 months with applicants consent. Previous applicants need not apply About us Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit theircareers page. Details Date posted 04 July 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum Contract Permanent Working pattern Full-time Reference number 287-RSUR-61-25 Job locations Royal Liverpool University Hospital Mount Vernon Street Liverpool L7 8YE Job description Job responsibilities The post holder has responsibility to undertake the full range of duties commensurate with the role (booking/ reception / patient reminder/ general) and shall as necessary be flexible in providing cover for absent colleagues in order to maintain service provision. The post holder shall follow all the policies and procedures of the organisation. Booking of appointments Liaise with secretaries and admin departments regarding booking of appointments, referral letters etc. Using the PAS and CRIS systems, in chronological order, invite patients and book appointments as appropriate. Manage appointment slot issues in line with local/national standard operating procedures; refer to line manager any issues which jeopardise 18 week pathway. To process and prioritise the scheduling of outpatient appointments due to clinical urgency and length of wait and in accordance with departmental procedures, protocols and Trust Policies. Receive and process telephone calls from relatives/carers of patients informing the Trust of the patients death and amend PAS accordingly. This may require sensitive handling. Telephone patients to negotiate convenient outpatient appointments or receive calls from patients/relevant others (e.g. Other Hospitals) regarding booking, changing or cancelling their appointments. This involves identifying the correct appointment, clinic, session and doctor code to which the caller is referring and rescheduling or cancelling the appointment as appropriate. Inform the appropriate Consultant/ Directorate/secretarial staff of patients who have cancelled their appointment inappropriately e.g. urgent appointments. Receive and process telephone calls from patients to update and amend their demographic details and make the necessary changes on the PAS system. Contact GP Practices/other Hospitals for validation of patient demographic details and to obtain information if required e.g. copy letters, NHS Number etc. In accordance with Trust procedures, open suspended clinics, add on patients and re-suspend clinic ensuring appropriate comments are recorded on PAS. On the instruction and authorisation of the Consultant/Clinician, overbook clinics ensuring authority to do so is recorded on PAS.Working with guidance from clinical staff/secretaries, pro-actively fill cancelled appointment slots with patients to minimise the impact of non-attenders. Offer patients a mutually convenient date and time for outpatient appointments on either a full or partial booking basis in accordance with local standard operating procedures. Remind patients of their appointments via letter, text, voicemail, email or telephone call to reconfirm attendance in line with departmental protocols. Produce and manage daily reports in line with patient reminder systems to ensure patient information is kept updated. Contact patients as requested in order to cancel/reschedule their appointments. Inform line manager of any system or appointment slot issues.Reception of patients Undertake reception duties in a professional, pleasant, tactful and understanding manner. Greet patients upon arrival, check demographic information is up to date on PAS and arrive patient on system. On instruction from clinical staff distribute tea/coffee vouchers where appropriate. Update information on patient display screen within reception area.Assist patients and visitors with any problems that may arise during their visit. Act as the first point of contact for all enquiries presenting in the reception area. Exercise judgement when problems arise by taking appropriate action to resolve the problem or refer on to the appropriate person. Attempt to diffuse difficult situations with angry or distressed patients/visitors and when unable to do so contact the appropriate manager or clinical staff for support. Arrange and book interpreters for patients attending clinics as required. Advise patients/visitors of any identified delays that occur and explain to individuals why other patients may have to be seen sooner. During the clinic session, liaise with all clinical staff to ensure the smooth running of the clinic. Process daily clinic activities as per procedures including; printing the clinic booking summary, the booking of appointments, completion of appointment cards, production of appointment letters, discharging patients, recording arrival/departure times, recording ethnicity/transgender information, liaising with clinical/directorate staff regarding next available appointment and entering relevant data regarding patient appointment into PAS system. Provide advice/guidance in relation to Friends & Family testing /Consent for Consent. Complete clinic outcome forms in a timely manner preferably during clinic session. Direct patients to other areas/departments within the Trust using experiential knowledge. Issue travel expenses claim forms to patients upon request, ensuring details entered upon the form align with the information recorded on the PAS system. In the event of a discrepancy, refer to General Office. Prepare scanning folders for outpatient clinics following trust procedures and protocols. Receive patient identifiable information via fax/email. Print ID sheets/labels as necessary. Job description Job responsibilities The post holder has responsibility to undertake the full range of duties commensurate with the role (booking/ reception / patient reminder/ general) and shall as necessary be flexible in providing cover for absent colleagues in order to maintain service provision. The post holder shall follow all the policies and procedures of the organisation. Booking of appointments Liaise with secretaries and admin departments regarding booking of appointments, referral letters etc. Using the PAS and CRIS systems, in chronological order, invite patients and book appointments as appropriate. Manage appointment slot issues in line with local/national standard operating procedures; refer to line manager any issues which jeopardise 18 week pathway. To process and prioritise the scheduling of outpatient appointments due to clinical urgency and length of wait and in accordance with departmental procedures, protocols and Trust Policies. Receive and process telephone calls from relatives/carers of patients informing the Trust of the patients death and amend PAS accordingly. This may require sensitive handling. Telephone patients to negotiate convenient outpatient appointments or receive calls from patients/relevant others (e.g. Other Hospitals) regarding booking, changing or cancelling their appointments. This involves identifying the correct appointment, clinic, session and doctor code to which the caller is referring and rescheduling or cancelling the appointment as appropriate. Inform the appropriate Consultant/ Directorate/secretarial staff of patients who have cancelled their appointment inappropriately e.g. urgent appointments. Receive and process telephone calls from patients to update and amend their demographic details and make the necessary changes on the PAS system. Contact GP Practices/other Hospitals for validation of patient demographic details and to obtain information if required e.g. copy letters, NHS Number etc. In accordance with Trust procedures, open suspended clinics, add on patients and re-suspend clinic ensuring appropriate comments are recorded on PAS. On the instruction and authorisation of the Consultant/Clinician, overbook clinics ensuring authority to do so is recorded on PAS.Working with guidance from clinical staff/secretaries, pro-actively fill cancelled appointment slots with patients to minimise the impact of non-attenders. Offer patients a mutually convenient date and time for outpatient appointments on either a full or partial booking basis in accordance with local standard operating procedures. Remind patients of their appointments via letter, text, voicemail, email or telephone call to reconfirm attendance in line with departmental protocols. Produce and manage daily reports in line with patient reminder systems to ensure patient information is kept updated. Contact patients as requested in order to cancel/reschedule their appointments. Inform line manager of any system or appointment slot issues.Reception of patients Undertake reception duties in a professional, pleasant, tactful and understanding manner. Greet patients upon arrival, check demographic information is up to date on PAS and arrive patient on system. On instruction from clinical staff distribute tea/coffee vouchers where appropriate. Update information on patient display screen within reception area.Assist patients and visitors with any problems that may arise during their visit. Act as the first point of contact for all enquiries presenting in the reception area. Exercise judgement when problems arise by taking appropriate action to resolve the problem or refer on to the appropriate person. Attempt to diffuse difficult situations with angry or distressed patients/visitors and when unable to do so contact the appropriate manager or clinical staff for support. Arrange and book interpreters for patients attending clinics as required. Advise patients/visitors of any identified delays that occur and explain to individuals why other patients may have to be seen sooner. During the clinic session, liaise with all clinical staff to ensure the smooth running of the clinic. Process daily clinic activities as per procedures including; printing the clinic booking summary, the booking of appointments, completion of appointment cards, production of appointment letters, discharging patients, recording arrival/departure times, recording ethnicity/transgender information, liaising with clinical/directorate staff regarding next available appointment and entering relevant data regarding patient appointment into PAS system. Provide advice/guidance in relation to Friends & Family testing /Consent for Consent. Complete clinic outcome forms in a timely manner preferably during clinic session. Direct patients to other areas/departments within the Trust using experiential knowledge. Issue travel expenses claim forms to patients upon request, ensuring details entered upon the form align with the information recorded on the PAS system. In the event of a discrepancy, refer to General Office. Prepare scanning folders for outpatient clinics following trust procedures and protocols. Receive patient identifiable information via fax/email. Print ID sheets/labels as necessary. Person Specification Qualifications Essential Educated to GCSE standard with 4 GCSE's at level A-C (or equivalent) Desirable ECDL, CLAIT or IBT qualification Registration with and/or working towards records management or legislative qualification e.g. ISEB, DPA, IHRIM, BCS, Records Management Society etc. Experience Essential Experience working with the public/patients Clerical experience with the ability to undertake duties including filing, photocopying, scanning, data entry, faxing, email etc. Desirable Experience working in a hospital or NHS environment Experienced user of a patient administration system (PAS) Knowledge Desirable Awareness of legislation, standards and guidelines relating to records and information Knowledge of health records processes or systems Skills Essential Accurate keyboard skills Ability to use own initiative Ability to work to deadlines Team player Other Essential Physically able to perform the duties of the post Ability to travel to any Trust site as required Courteous, polite and of smart appearance Person Specification Qualifications Essential Educated to GCSE standard with 4 GCSE's at level A-C (or equivalent) Desirable ECDL, CLAIT or IBT qualification Registration with and/or working towards records management or legislative qualification e.g. ISEB, DPA, IHRIM, BCS, Records Management Society etc. Experience Essential Experience working with the public/patients Clerical experience with the ability to undertake duties including filing, photocopying, scanning, data entry, faxing, email etc. Desirable Experience working in a hospital or NHS environment Experienced user of a patient administration system (PAS) Knowledge Desirable Awareness of legislation, standards and guidelines relating to records and information Knowledge of health records processes or systems Skills Essential Accurate keyboard skills Ability to use own initiative Ability to work to deadlines Team player Other Essential Physically able to perform the duties of the post Ability to travel to any Trust site as required Courteous, polite and of smart appearance Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Liverpool University Hospital Mount Vernon Street Liverpool L7 8YE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab) Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Liverpool University Hospital Mount Vernon Street Liverpool L7 8YE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab). Location : Royal Liverpool University Hospital, Mount Vernon Street, L7 8YE Liverpool, United Kingdom
  • Premises Assistant with Technology Technician - The Academy, Selsey Full Time
    • Selsey, West Sussex, United Kingdom
    • 10K - 100K GBP
    • 4d 22h Remaining
    • The Academy, Selsey is situated at the very heart of the local community and serves the surrounding areas of the Manhood Penninsula. The local area is semi-rural and is one of the last relatively undeveloped stretches of coast line, along the south coast. Employment is mainly in tourism, agriculture and horticulture, boatbuilding and the service sector (schools/shops). Our four houses have close links to the history of Selsey, specifically the RNLI giving students at insight into and pride in our local community. However, being surrounded by the sea on all sides can make travel feel difficult for young people and can engender insularity. We are determined that our students do not become insular in their thinking and are motivated to see and experience cultures and communities within and beyond our island. Our ambition is for all of our young people, by the time they leave us in Year 11, to feel empowered to see, care for, love, respect and to flourish in their world. The Academy, Selsey is a school at the very heart of the local community and aspires to be the school of choice for all who live here. The school is committed to doing everything possible to support the community in which we live and work and we enjoy strong links with parents, businesses and local organisations. Our students strive to make their parents/carers, school and community proud. Job Details Salary: £24790 Contract Type: Permanent Working Pattern: Monday to Friday - 7:15am to 3:15pm Location: The Academy, Selsey Interviews: Monday 21st July, 2025 We believe that these two important roles require a similar skill set and knowledge base and can be managed together to create one full time position. So if you are a well organised, practical person who enjoys a challenge please get in touch. The main responsibilities will be to facilitate the smooth running of the school on a day-to-day basis by providing access to the building whilst ensuring that the required security and safety levels are met, setting up for school events and by taking pride in presenting a clean and well-maintained site. To support and assist the Design & Technology subjects in the delivery of practical lessons and demonstrations. To assist with the creation of resources for the department, supporting the technology teacher with subject specific administration and advising on legislation. To act as an expert in their field and to promote the students’ learning, confidence and independence through their knowledge and enthusiasm. You will need to represent The Academy in a calm, proficient and professional manner to create and develop a positive environment in which all users can feel safe, confident and welcome. What You Need to Succeed We are looking for someone who: Has excellent communication and interpersonal skills Is calm, reliable, and efficient in a busy and varied environment Is motivated, well-organised and hardworking Can work well as part of a team and independently Is versatile with a can-do attitude and is able to use their initiative Takes pride in their work Can be flexible to support the smooth operation of the school Can manage small DIY projects and minor plumbing tasks Key Responsibilities: Opening/Securing the site Set up for events Keep the site clear of litter Undertake appropriate repairs eg redecorating and fixing Carry out minor improvement work eg erecting shelving, notice boards as requested Undertake cleaning duties such as graffiti removal, spillages, unblocking toilets/sinks etc Receive & distribute deliveries around site Maintain an inventory of materials and equipment, and associated stocktaking. Preparation of orders, ensuring best value, and checking deliveries. To assist in ensuring a healthy, safe and productive work environment through the routine maintenance and cleaning of the equipment including periodic maintenance of apparatus and organisation of approved repairs by outside contractors when necessary. To provide general assistance in the safe storage, disposal, transit and accessibility of resources. Setting up and clearing away all tools and equipment used in the department. Be aware of and support all academy policies and procedures. Attend relevant in-service training as required. Be confident in using IT - emails and maintenace software. Further Information The Academy, Selsey, TKAT and West Sussex County Council are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to an appropriate Disclosure and Barring Service check along with other relevant employment checks, including satisfactory references. How to Apply To apply for this role please download the job description and application form below. Complete the application form and ensure that you outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills in the job description). Once complete please return this to businessmanager@tas-tkat.org Should you have any questions regarding the role or the application please feel free to email us or contact us on 01243 602558 NOTE TO CANDIDATES - Please do not select the ‘Apply online’ button as the School processes your applications directly rather than through this site. The reference number for this role is SCHO00680. Available documents West Sussex County Council. Location : Selsey, West Sussex, United Kingdom
  • Nursery Assistant Full Time
    • Exeter, Devon, United Kingdom
    • 10K - 100K GBP
    • 4d 22h Remaining
    • Nursery Assistant £88.94 per day 8.30am to 3.30pm LOCATION: EXETER We are seeking to appoint at least 1 Nursery Nurse to support a nursery in Exeter. We have a nursery based in EXETER who require a Nursery Nurse / Primary experienced teaching assistant to support with short term sickness/ holiday cover and ideally seek those with a Level 2 or 3 qualification in Childcare/ equivalent. The nursery has 2 sites only 10 minutes apart. They are on a lovely setting and really focus on the outdoors and nature! Hours are 8am to 6pm, some shifts are 8 til 6 whilst others are 8 til 4. Responsibilities: · Guid children as a Nursery Nurse / Teaching Assistant, offering personalised guidance and support. · Collaborate with teachers, therapists, and parents to develop comprehensive support plans. · Foster a nurturing environment that promotes improved social interactions and communication skills. · Assist with daily tasks, academic activities, and implement effective interventions to address behaviour challenges and promote positive outcomes. Requirements: · Ideally a Level 2 or Level 3 in Childcare / Early Years · Experience of working across all age groups in either nurseries or schools · Effective communication abilities to ensure clear interactions · Applicants holding a valid driver's license and access to a vehicle will be prioritised. · Demonstrated Patience and Empathy along with flexibility and adaptability · Dedication to the Success of Students Why Choose GSL Education? · GSL Education, a respected and independent recruitment agency, supports educators nationwide across the UK. · Benefit from competitive compensation rates tailored to candidates. · Our services are personalized, with dedicated consultants guiding you to secure your ideal position. · Experience a flexible work-life balance tailored to suit your lifestyle. · Rest assured, we are dedicated to upholding high standards of quality and safeguarding. If you are dedicated and qualified for this opportunity and ready to contribute to the inclusive education of students, please apply for the advert and submit your CV. To work with GSL Education, you should: · Have the right to work in the UK. · Have an up-to-date CV with two relevant references from within the last 2 years. · Have a DBS registered to the update service or be happy to apply for one with GSL Education Here at GSL Education, we offer competitive pay rates, bespoke service and dedicated Consultants who will support you in securing your new role. Whether you are at the start of your career or are looking for a more manageable work-life balance, rest assured we are here for you. Please be advised that this role requires strong knowledge and understanding of safeguarding and child protection or willingness to take a course on safeguarding that successful applicants must satisfy all background safer recruitment checks including an enhanced DBS on the update service. For more information about any of the positions mentioned above, please contact Genevieve Currie at GSL Education as soon as possible. To work with GSL Education in the role, please apply via the application link or visit www.gsleducation.com to apply online. GSL Education. Location : Exeter, Devon, United Kingdom
  • Night Care Assistant - Healthcare Assistant (Berkshire and South Oxfordshire) Full Time
    • Night Care
    • 10K - 100K GBP
    • 4d 22h Remaining
    • We are recruiting for Night Carers to join our exceptional team of CareAngels in Berkshire and South Oxfordshire You will be providing high quality home care to our clients, with tasks such as: companionship, meal preparation, medication, personal care, shopping and social activities. The clients we support enjoy their bedtime routine, which could vary from helping the client to wash and prepare for bed, medication support, watching TV, reading, supper, or just talking about their day. When they are asleep, you may be completing light domestic duties, monitoring the client’s whilst they sleep and supporting those who are awake during the night. You could also be supporting your clients when they wake in the morning with breakfast and medication. We will offer you: Upto £15.00 per hour Enhanced pay rate on Bank Holidays. Paid mileage – 40p per mile between care calls Paid training leading to your ‘Care Certificate Support to complete further Health and Social Care qualifications Generous refer a friend scheme Pension MoT Yearly holiday entitlement A super friendly, supportive and rewarding place to work!! Annual bonus scheme (after successful completion of probation) Employee discount Experience is not essential as we provide full Care Certificate Training, and ongoing further training, all paid. Please get in touch with our friendly team on 0118 237 1900.. Location : Night Care
  • Business Support Analyst - Education IT - EAY11413 Full Time
    • Kilmarnock, KA1 1DD
    • 40K - 44K GBP
    • 4d 22h Remaining
    • Job Description To provide an efficient implementation, management and technical support of Information and Communications Technology (ICT) services, for all systems provided by the ICT function in the support of the operational departments and stakeholders of East Ayrshire Council, In order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Finance & ICT Service Plan and the Community Plan Requirements We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level. Responsibilities If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk. The Individual This is a full time Permanent post based at the Opera House, John Finnie Street The hours of work are 35 hours per week working the following: Mon - Thu 9am to 5pm - Fri 9am to 4pm The work style for this post is 'Flexible’ - 50% -79% of your time in an office location/ multiple work locations. You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home. The salary full time salary for the post is £40,495 - £44,117 If you require further information please contact Ian Aston at ian.aston@east-ayrshire.gov.uk East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador. If you require further information please contact ian.aston@east-ayrshire.gov.uk. Location : Kilmarnock, KA1 1DD
  • Case Administrator Full Time
    • Liverpool, Merseyside, L13 3AE
    • 23K - 100K GBP
    • 4d 22h Remaining
    • Position: Full-Time Temporary Case Administrator - National Probation Service Contract: 5 months with the possibility of extending Working Hours: Monday to Friday, Office Hours (37 hours per week) May include some out of hours working Hourly Rate: £12.21 per hour Job Description: We are currently seeking an organised, motivated case administrator to support the admin team based in Liverpool. The job holder will be required to carry out the following responsibilities, activities and duties among other duties: * Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases. * Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. * Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. * Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. * Provide cover for an effective and efficient reception and telephone enquiry service as and when required. Requirements: Strong administrative skills with proficiency in Microsoft Office. Excellent communication skills, both written and verbal. Application Process: Please apply online with your CV in WORD format. Please note this role requires HMPPS vetting which can take approx. 4 weeks to come through and the successful candidate would need to wait until this is in place before they could start in the role. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : Liverpool, Merseyside, L13 3AE
  • Ageing Well Coordinator - MID06909 Full Time
    • Dalkeith, EH22 3AA
    • 33K - 36K GBP
    • 4d 22h Remaining
    • Job Description Midlothian Council’s Ageing Well project has been running for 25 years providing a programme of activities for older people in Midlothian with the aim of improving and promoting their physical and mental health by implementing a peer support model. The project is currently supported by over 70 volunteers delivering over 50 activities a week. With the upcoming retirement of our long-serving Coordinator we are looking for the next person to lead the project into the next 25 years. So if you have experience and enjoy the challenge of working with volunteers in a busy project as part of a wider Wellbeing Team we would love to hear from you. KNOWLEDGE Essential A degree or an equivalent level qualification in community health or a related field. Knowledge of community health programmes for older people and health promotion supported by an understanding of the roles of the statutory and voluntary agencies. Demonstrable experience of project and budget management. Experience in the design and provision of training and the supervision of teams of volunteers. Desirable Previous experience of reporting to a management committee and multi-agency working. An understanding of IT in an office environment. Closing Date - Monday 21st July Interview Date: Week commencing 28th July Requirements Position Title: Ageing Well Co-ordinator Position Number: M579 Directorate: Place Location: Fairfield House Contract Status: Permanent Hours of Work: 36 hours per week Working Pattern: Monday to Friday, 7h12m per day Weeks per year: 52 weeks Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale. Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £32,892.18 per annum. Responsibilities Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this PSN Disclosure check will be met by you. Please note that Disclosure Scotland has changed the way PVG certificates are issued. You will be notified by email from Disclosure Scotland that your certificate is available to view. Once you have viewed your certificate you will be allowed to share this with your employer and it is only available for 14 days from the first day you have viewed the certificate. If you do not grant access to Midlothian Council to view before access is removed, a further application will need to be generated, and this will incur an additional cost. The Individual If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number. Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter. If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.. Location : Dalkeith, EH22 3AA
  • Acute and Crisis OT Band 7 Full Time
    • Oxleas House, Stadium Road, SE18 4QH woolwich, United Kingdom
    • 10K - 100K GBP
    • 4d 22h Remaining
    • Job summary Are you a passionate and experienced Occupational Therapist looking for a leadership role within acute mental health services? Oxleas NHS Foundation Trust is seeking a highly motivated Band 7 Occupational Therapist to join our dedicated team at Oxleas House , Queen Elizabeth Hospital, Stadium Road, providing specialist support to adults experiencing acute mental health crises.As a Band 7 OT , you will play a key role in both clinical and leadership capacities , helping to shape and enhance the occupational therapy provision across our Working Age Adult acute mental health wards . ? Providing specialist occupational therapy assessments and interventions to service users experiencing acute mental health crises.? Acting as a key member of the acute and crisis services management team , leading and contributing to strategic service developments and quality improvement initiatives .? Offering expert advice and guidance to management teams on the role and function of occupational therapy within acute mental health care.? Supporting service development activities within the wider directorate and contributing to strategic planning for occupational therapy.? Deputising for the Borough Lead for Occupational Therapy , ensuring high-quality service delivery and professional leadership.? Facilitating access to employment, vocational training, education, and volunteering opportunities to support service users' recovery and rehabilitation. Main duties of the job To manage a complex clinical caseload To work as a member of the multidisciplinary team To lead on the development of evidence based OT practice To provide OT specific assessment & interventions via groups & individual work To lead on service development within team / service area for OT To lead/participate in research/audit activities within own area of clinical expertise To supervise the work of OT support staff and OT students on fieldwork placement Contribute to and carry out risk assessment & risk management plans To provide specialist OT advice to the MDT To work independently without direct supervision To be an OT specialist and have in-depth knowledge of OT assessment & interventions for the patient group To provide leadership for junior staff To contribute to the maintenance and development of the Trust wide OT service To undertake identified generic responsibilities for an agreed percentage of time [if required] which reflect professional competencies To work within the social inclusion agenda as relevant to area of practice To develop and establish standards of OT practice within specialist clinical area To actively contribute and participate in multi-disciplinary development across the Trust linked to clinical specialism About us Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: We're Kind We're Fair We Listen We Care Details Date posted 04 July 2025 Pay scheme Agenda for change Band Band 7 Salary £51,883 to £58,544 a year PA Contract Permanent Working pattern Full-time Reference number 277-7015322-AAC-B Job locations Oxleas House Stadium Road woolwich SE18 4QH Job description Job responsibilities To take responsibility for the professional leadership and management including the effective support, guidance, supervision and appraisal of OT staff in the designated clinical area To be part of the multi-disciplinary leadership team within Oxleas House, strategically leading service and quality improvement To act as Fieldwork Educator for OT students and develop placements within the service. To provide support and development opportunities to staff and students across the acute mental health services. To be responsible for the recruitment, retention and professional management of OT staff across clinical area To provide professional supervision to and line management of OT staff within the acute services To be responsible for the planning and delivery of occupational therapy services across clinical area, prioritising clinical needs to provide an effective service To plan & implement service user led individual and/or group interventions, using graded activity to achieve therapeutic goals To ensure service users health, social, cultural and spiritual needs are considered at all times To assess the occupational needs of service users and establish and evaluate appropriate treatment interventions To identify appropriate & inappropriate referrals and prioritise workload To manage effective discharge ensuring service user and all relevant agencies are given relevant information To contribute to and carry out mental health assessments collaborating closely with colleagues To contribute to and carry out risk assessment & risk management plans To lead on and promote best evidence based practice in OT and mental health services. Job description Job responsibilities To take responsibility for the professional leadership and management including the effective support, guidance, supervision and appraisal of OT staff in the designated clinical area To be part of the multi-disciplinary leadership team within Oxleas House, strategically leading service and quality improvement To act as Fieldwork Educator for OT students and develop placements within the service. To provide support and development opportunities to staff and students across the acute mental health services. To be responsible for the recruitment, retention and professional management of OT staff across clinical area To provide professional supervision to and line management of OT staff within the acute services To be responsible for the planning and delivery of occupational therapy services across clinical area, prioritising clinical needs to provide an effective service To plan & implement service user led individual and/or group interventions, using graded activity to achieve therapeutic goals To ensure service users health, social, cultural and spiritual needs are considered at all times To assess the occupational needs of service users and establish and evaluate appropriate treatment interventions To identify appropriate & inappropriate referrals and prioritise workload To manage effective discharge ensuring service user and all relevant agencies are given relevant information To contribute to and carry out mental health assessments collaborating closely with colleagues To contribute to and carry out risk assessment & risk management plans To lead on and promote best evidence based practice in OT and mental health services. Person Specification Education Essential Degree/diploma in Occupational Therapy oFieldwork Educators training Experience Essential Extensive experience which demonstrates competencies to meet the job description activity including practice at a clinical specialism level Extensive clinical experience including individual and group work reflecting patient group Supervisory experience of junior staff and students o Experience of research and audit Experience of working in a multi-disciplinary team Leadership and first line management experience Skills/Abilities/Knowledge Essential Ability to build effective working relationships Ability to work autonomously, set own priorities and manage time effectively Person Specification Education Essential Degree/diploma in Occupational Therapy oFieldwork Educators training Experience Essential Extensive experience which demonstrates competencies to meet the job description activity including practice at a clinical specialism level Extensive clinical experience including individual and group work reflecting patient group Supervisory experience of junior staff and students o Experience of research and audit Experience of working in a multi-disciplinary team Leadership and first line management experience Skills/Abilities/Knowledge Essential Ability to build effective working relationships Ability to work autonomously, set own priorities and manage time effectively Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Oxleas NHS Foundation Trust Address Oxleas House Stadium Road woolwich SE18 4QH Employer's website http://oxleas.nhs.uk/ (Opens in a new tab) Employer details Employer name Oxleas NHS Foundation Trust Address Oxleas House Stadium Road woolwich SE18 4QH Employer's website http://oxleas.nhs.uk/ (Opens in a new tab). Location : Oxleas House, Stadium Road, SE18 4QH woolwich, United Kingdom
  • Reservationist Full Time
    • Bath, Somerset, United Kingdom
    • 10K - 100K GBP
    • 4d 22h Remaining
    • An opportunity to join our family where work is a pleasure. Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey- coloured Bath stone and is surrounded by four acres of multi- award-winning gardens. We are proud to have won awards at 5-star level for over ten years and we are seeking sparkling new personalities to join our family. SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team. Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full time employee. Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!) Hours: Full time– We are flexible and want work to fit your plans too, so let us know what you are looking for Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere. To say thank you, we have many perks: Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top. Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform. Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too. We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme. We sustain you physically too, meals when you are on duty are free. Everyone can learn and develop - our development pathways are unique to us and are the best in the business. We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level. We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you. About our family of hotels We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests. We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way. Andrew Brownsword Hotels. Location : Bath, Somerset, United Kingdom
  • Higher Level Teaching Assistant (HLTA) Full Time
    • Grimsby, Lincolnshire, United Kingdom
    • 10K - 100K GBP
    • 4d 22h Remaining
    • Higher Level Teaching Assistant (HLTA) Location: Grimsby Salary: £98.94 – £114.84 per day (Depending on Experience) Start Date: Immediate Contract Type: Day-to-Day / Long-Term; Full-Time / Part-Time Are you a confident and capable Higher Level Teaching Assistant looking to make a meaningful impact in the classroom? GSL Education are currently seeking experienced and motivated HLTAs to work in a variety of welcoming and well-resourced schools across Grimsby. As a Higher Level Teaching Assistant, you will be trusted to take on a greater level of responsibility, including leading lessons, supporting individual and small group learning, and working closely with teaching staff to help raise attainment across the school. This role is ideal for someone with strong classroom experience and a passion for supporting pupil progress and wellbeing. Whether you're looking for flexible day-to-day work or a more consistent long-term position, we offer opportunities to suit your preferences. To be a successful Higher Level Teaching Assistant (HLTA), your responsibilities will be: Lead planned lessons and interventions in the absence of the class teacher Support pupils across the curriculum, including those with additional needs Assist in the planning and preparation of learning activities Provide targeted academic and pastoral support to individuals and small groups Monitor pupil progress and report outcomes to class teachers and SENCOs Help maintain a positive, inclusive, and well-managed learning environment Support with behaviour management and engagement strategies Work collaboratively with teaching staff, parents, and external professionals Adhere to safeguarding and child protection policies at all times HLTA Requirements: HLTA qualification or Level 4 Teaching Assistant qualification (or equivalent) Previous experience working as a Teaching Assistant or HLTA in schools Confidence in delivering lessons and managing groups independently Strong interpersonal and communication skills A patient, adaptable, and proactive attitude to classroom support Updated CV and Enhanced DBS on the Update Service (or willingness to apply for one) Why Join GSL Education? Competitive daily pay rates Flexible working arrangements to match your lifestyle Opportunities for long-term and career-enhancing placements Dedicated consultants offering ongoing guidance and support Please be advised that this role requires a strong knowledge and understanding of safeguarding and child protection, and successful applicants must satisfy all background safer recruitment checks, including providing an enhanced DBS certificate registered on the update service or completing an application for a new check. As an ethical, independent recruitment agency, GSL Education are committed to providing quality teaching and support staff across the UK. For more information or to register your interest in the Higher Level Teaching Assistant (HLTA) role, or to be considered, please click ‘apply now’ to submit your full and up-to-date CV, and one of our dedicated consultants will be in touch. GSL Education. Location : Grimsby, Lincolnshire, United Kingdom
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