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  • Bar Team Full Time
    • Elland, , HD2 2LB
    • 10K - 100K GBP
    • Expired
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Bar Staff at Toby Carvery - Huddersfield you will bring your experience and passion to pour, mix and serve delicious drinks for our guests. Please note you must be at least 18 years old to be considered for this role as it involves the sale of alcohol. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you. WHAT'S IN IT FOR ME? Flexible shifts to fit around you! A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Discounts on gym memberships. Never a dull moment - fun, laughs and lifelong friends! Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS BAR STAFF YOU'LL... Greet, serve and look after our guests so they go home happy. Work with our team to create a friendly atmosphere our guests will love. Mix, pour and serve delicious drinks for our guests. Maintain the highest standards of cleanliness and safety.. Location : Elland, , HD2 2LB
  • Court Usher Full Time
    • Leamington Spa, Warwickshire, CV32 4EL
    • 23K - 100K GBP
    • Expired
    • MOJ - Leamington Court Court Usher Location: Newbold Terrace Leamington Spa, WAR CV32 4EL United Kingdom Office based Hourly rate: £12.21 Working Days/Hours: 37 hours per week, Monday-Friday 8:30am - 5:00pm. Contract: This a temporary position until September 2025 but due to be extended pending performance and business needs Brook Street in partnership with the Ministry of justice has a fantastic opportunity to join their team as an Court Usher. This is great opportunity to gain valuable exposure/experience working within the Public Sector. Experience Needed/desired: Dealing with customers Time management Basic IT skills Are able to deal with difficult customers List the duties/ responsibilities: Set the court rooms with Jury packs, recording duty Team briefing Using software Date entry - find the names of barristers Printing Get the jury panel Swear witnesses Messager for court room Calling people into court could be via teams Clearance level (to be applied for by Brook Street upon a successful application): Enhanced DBS Training provided, what is their training plan and location of training: Online Training course, shadow on the spot training. Shadowing for 3 weeks Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : Leamington Spa, Warwickshire, CV32 4EL
  • Chef Full Time
    • Little Melton, , NR9 3AD
    • 10K - 100K GBP
    • Expired
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Chef at the Village Inn, you will master our menu, with your food being the reason guests keep coming through our doors! You’ll enjoy working in a team, serving up food to be proud of. Does this sound like the chef job for you? Join us at Stonehouse Pizza & Carvery, we love our pizzas, we love our roasts, but mostly we love our people. If you fancy a pizza the action, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS A CHEF YOU’LL… Prepare everything that is needed before service. Cook food to be proud of and know the menu inside out. Maintain the highest standards of cleanliness and safety. Haven't got a CV to hand? Don't worry you don't need a CV to apply. Location : Little Melton, , NR9 3AD
  • Care Assistant Full Time
    • Castleford, England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Home /Careers /Job search /Care Assistant Care Assistant Wheldale Heights, Castleford Position : Care Assistant Care home : Wheldale Heights Location : Castleford, WF10 2PY Contract type : Various hours available, 12 hours shifts, 8.00am - 8.00pm or 8.00pm - 8.00am Rate : £13.31 per hour on completion of care certificate Are you a caring, compassionate and cheerful person with lots to give? Join us as our new Health Care Assistant at Wheldale Heights care home in Castleford. As a Health Care Assistant, you’ll support adults living with complex care needs to live their best lives. This role will give you a tremendous sense of achievement and pride – you’ll be making a real difference each and every day. And, you can be proud to work for one of the country’s leading providers. The number of our homes rated ‘Good’ and ‘Outstanding’ far exceeds the national average. About Exemplar Health Care Wheldale Heights is part of Exemplar Health Care, a leading provider of nursing care for adults living with complex and high acuity needs. We support adults living with complex mental health needs and neuro-disabilities, including Huntington's disease and Parkinson's disease. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress. About The Role Our Health Care Assistants support people to live their best lives, whatever that looks like to them. No two days will ever be the same, but your day-to-day responsibilities will include: supporting people with their personal care assisting people at meal times understanding individual health and wellbeing needs encouraging and supporting people to take part in social activities, both in and out of the home promoting choice, dignity, independence and respect completing and maintaining care records. We have higher-than-average staffing levels when compared to other care providers. There are usually up to six colleagues on each unit that supports around ten people, giving you more time to spend with the people you support. Download our job description to read more: https://brochures.exemplarhc.com/view/1029766837/ About You We value relevant experience and qualifications, but they aren’t essential for this role. Above all, you’re someone who identifies with our Exemplar Health Care values of fun, integrity, responsiveness, success and teamwork. You’re also… caring, kind, understanding and calm able to deal with, and defuse, challenging situations energetic and outgoing, with a positive, can-do attitude a great listener and communicator. You’ll put people at the heart of everything you do. If you haven’t worked in the care sector before, we’ll help you feel right at home from the start with our induction, buddy and ongoing training programmes. What We Offer We offer great rewards and perks including: regular supervision, peer support, learning opportunities and career prospects access to wages before payday retail and lifestyle discounts free DBS check 24/7 counselling and support Blue Light Card eligibility. How To Apply Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’. For an informal chat about joining us, call us on 01977 630830 or email Pod5@exemplarhc.com Please note, applicants must be authorised to work in the UK. We’re unable to sponsor or take over sponsorship of an employment visa at this time.. Location : Castleford, England, United Kingdom
  • Clinical Development Nurse Essex Full Time
    • Epping
    • 10K - 100K GBP
    • Expired
    • ABOUT THE ROLE As a Regional Clinical Development Nurse in the Essex region at Barchester, you'll lead, support and continuously improve the clinical governance and quality of care for residents in 6 of our nursing homes throughout Essex. You'll be expected to support the performance of each home ensuring it performs to the highest clinical standards. Reviewing the clinical governance database and KPIs of each home every month, you'll analyse the results and identify practical strategies to make sure all regulations are met and ensure we continually improve the care we deliver, too. Working closely with the Regional Director, improvement specialists and senior clinical staff in each home, you'll support the continual improvement of standards and help implement key actions to address any issues which arise. Whether you're organising new training, helping attract key senior clinical staff, or delivering clinical investigations, your leadership skills and passion for delivering the best will make a real difference to the residents in our care. Due to the regional nature of this role a willingness for regular travel is essential. It is also a requirement to have your own car and clean UK driving licence. ABOUT YOU To join us as a Regional Clinical Development Nurse at Barchester, you'll need to be a Registered Nurse RN (General) with a current NMC registration. You must also provide evidence of continued professional development and have a strong understanding of current regulatory requirements. An experienced nurse, you'll have worked in a care home environment and are a confident clinical mentor, including with newly-qualified nurses. Your leadership skills, sharp analytical mind and the ability to share knowledge, build relationships, and deliver on your action plans enables you to deliver impressive results. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Car allowance, mobile phone and laptop Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, we would welcome your application. *Terms and conditions apply.. Location : Epping
  • Forklift Reach Driver Warehouse Operative Full Time
    • BS37, Yate, South Gloucestershire
    • 10K - 100K GBP
    • Expired
    • Our client based in Yate is looking for a temp to perm Reach Truck Forklift Driver with elements of Warehouse work. This vacancy involves 12 weeks via agency and if successful a permanent role is offered to the right candidate. Due to start in next 2 to 3 weeks' time, work is Monday till Friday 8 am to 4 pm - occasionally more hours offered to willing workers with 1.5 basic rate overtime. Basic pay will range from £12.55 to £13.50 depending on experience. **Company will be running refresher courses in August, so this might be a good opportunity for someone who needs to refresh their Reach Truck Licence if it is out of date** Work will also involve some lifting using trolleys - mostly boxes and logs, as well as general picking and packing duties, goods in/out, supporting production ops and other general duties. 25 days paid holiday, work place pension scheme included. Ideal candidate will: - have a Reach Truck Licence (possibly out of date) - be well organised - have good attention to detail - not be shy of other work as needed - have a positive attitude and be a good team player If you are interested in this role, please get in touch on (phone number removed) or apply for the advert with your CV. M4 Recruitment are an employment business and operates as an equal opportunities employer. Permission to place an advertisement for the above mentioned role has been given by the company mentioned. Location : BS37, Yate, South Gloucestershire
  • Charity Assistant Shop Manager Full Time
    • Leeds, West Yorkshire, United Kingdom
    • 10K - 100K GBP
    • Expired
    • If you enjoy being around people and have strong interpersonal skills, working in our charity retail shops might be the right choice for you. You will support the Bramley shop manager working with a team of volunteers to maximise profit and achieve a great shopping experience for our customers. We’re such a diverse charity that part of your role will be to champion the PDSA name and raise awareness as well generating item and cash donations from the local community. The role of Assistant Shop Manager will: Work closely with the Shop Manager to maximise profit by ensuring a great retail experience, strong brand messaging, efficient stock rotation and good use of financial and competitor data Coach a team of volunteers, to be the best they can be encouraging new ideas and ways of doing things Drive a culture of continuous improvement constantly reviewing KPIs and performance data to gain insight into what works and what doesn’t Be passionate about PDSA as a charity and raise awareness of what we do with every customer About you You will have: A proven track record in the retail sector delivering sales targets Knowledge of what constitutes great customer service Skills to instil your passion and abilities in your team About the benefits We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. In addition to being a great place to work, we offer a wide range of benefits including: Flexible working options 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year An additional Wellbeing Day to take whenever you like to help recharge your batteries Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10% Life Assurance policy (4 x Annual Salary) Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple applications form. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds. If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks. PDSA. Location : Leeds, West Yorkshire, United Kingdom
  • Pharmacy Homecare and Procurement Technician Full Time
    • Southend, prittlewell chase, SS0 0RY southend, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary Are you a Registered Pharmacy Technician looking to move into pharmacy homecare and procurement and wish to further develop your professional leadership and homecare and procurement skills? We are looking for a highly capable, enthusiastic and motivated Pharmacy Technician with extensive experience of hospital pharmacy to join our friendly Pharmacy Team. The post involves working in a patient focused department, supported by skilled colleagues. This post would ideally suit those with a background in pharmacy homecare and procurement, with good communication skills and initiative and the ability to work accurately whilst meeting deadlines. Relevant experience is desirable including experience of financial work, the ability to perform accurate data analysis and reporting and the ability to resolve financial queries and problems. A good knowledge of IT is desirable, preferably excel If you are interested in the role and believe you hold the qualities we require, then apply today! Main duties of the job The Basildon hospital site has recently undergone a major upgrade within the Pharmacy. We have a state of the art BD automated dispensing robot. An opportunity has arisen within the Pharmacy Department at the Southend site for a motivated and enthusiastic pharmacy technician. We are looking to recruit a Band 5 Pharmacy Technician, registered with the General Pharmaceutical Council, to join our department. The main focus of the role at the outset will be to work within the pharmacy homecare team, assisting with managing the staff within the homecare service to optimise workflow and patient experience.To manage the day-to-day work within the homecare service to minimise financial loss.To develop and maintain supplier relationships.Make enquiries with suppliers.To liaise with doctors and nurses regarding authorisation and discrepancies with patients medication to improve patient safety.To provide advice to patients regarding their medication.To support other services within the pharmacy department including dispensary, procurement, ward technician services and trials The post holder will also actively participate in the delivery of comprehensive pharmacy services to all areas of the department including Dispensary services, Ward services and Procurement services as when needed. The right applicant will be a dedicated, hark working individual that can work under own ititative and escalate when needed. Attention to detail and organisational skills are essential. About us Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust Details Date posted 30 July 2025 Pay scheme Agenda for change Band Band 5 Salary £31,049 to £37,796 a year Per Annum (Pro Rata for Part Time) Contract Permanent Working pattern Full-time Reference number 390-CSS-SO-9779 Job locations Southend prittlewell chase southend SS0 0RY Job description Job responsibilities As a pharmacy homecare technician you will be involved in all aspects of homecare within the department for Basildon hospital and over time the wider MSE team. Reporting to the Pharmacy Procurement lead the post holders duties will include but is not limited to; Purchasing of medicines, managing prescriptions, managing staff members. This is a fast paced environment and we are looking for an enthusiastic and dedicated individual to work within the team. You will be part of the day to day running of the pharmacy procurement department. Job description Job responsibilities As a pharmacy homecare technician you will be involved in all aspects of homecare within the department for Basildon hospital and over time the wider MSE team. Reporting to the Pharmacy Procurement lead the post holders duties will include but is not limited to; Purchasing of medicines, managing prescriptions, managing staff members. This is a fast paced environment and we are looking for an enthusiastic and dedicated individual to work within the team. You will be part of the day to day running of the pharmacy procurement department. Person Specification Professional Qualification with gphc Essential Must be registered with the GPhC Desirable Student awaiting pin NHS leadership qualification Experience Essential Hospital pharmacy experience Previous experience of working under pressure and to strict deadlines Desirable Procurement experience homecare experience Working to deadline requirements Person Specification Professional Qualification with gphc Essential Must be registered with the GPhC Desirable Student awaiting pin NHS leadership qualification Experience Essential Hospital pharmacy experience Previous experience of working under pressure and to strict deadlines Desirable Procurement experience homecare experience Working to deadline requirements Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Mid and South Essex NHS Foundation Trust Address Southend prittlewell chase southend SS0 0RY Employer's website https://www.mse.nhs.uk (Opens in a new tab) Employer details Employer name Mid and South Essex NHS Foundation Trust Address Southend prittlewell chase southend SS0 0RY Employer's website https://www.mse.nhs.uk (Opens in a new tab). Location : Southend, prittlewell chase, SS0 0RY southend, United Kingdom
  • Family Support Worker - Disabled Children's Service Full Time
    • Banbury, OX16 5AU
    • 31K - 36K GBP
    • Expired
    • About Us The Children's Disability Team in the North are seeking to recruit a Family Support Worker to join their service. The successful candidate will be an enthusiastic worker who is passionate about improving outcomes for Disabled children and young people. About the Role The role is Grade 8/9, 37 hours per week, with a flexible working pattern to meet the needs of the service. The ability to travel across the County is essential. In this role, you will manage a caseload aligned with your experience and capabilities, ensuring the voices of those you support are heard. You will provide direct interventions to Disabled Children and Families, allowing for creativity and resourcefulness. If this sounds like the role for you, we would love to hear from you! As part of our team, you will: Focus on successful outcomes for families using a relational, strengths-based approach. Use motivational interviewing to engage andsupportfamilies with making the changes they need. Besupportedwithindividualsupervision to promote your wellbeing and professional development. Have opportunities to continue to learn while you work, by undertaking training, webinars, practice learning events and reflective sessions. About you We would like to hear from you if you are kind and caring, with an understanding of and respect for individuals’ qualities, abilities, and diverse backgrounds. Advocating for equality and integrity in all you do. Always learning, with a passion to grow and develop your skills. Willing to take responsibility and contribute to the delivery of Oxfordshire County Council’s vision. Driven to do it differently to embark on a journey of continuous improvement. Rewards and benefits Culture of flexible working Technology tosupportagile working. Up to 33 day’s holiday p.a. plus bank holidays Option to ‘buy’ additional holiday. A comprehensive Local Government Pension Scheme (LGPS). Employee Assistance Programme including access to health and wellbeingsupport. Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9% Enhanced family friendly policies. Local and national discounts for shopping and travel. Great learning and development opportunities tosupportyour ongoing development. Ourcommitmentto: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all. Ourcommitmentto: Guaranteed Interview Schemes As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Our commitment to: Safeguarding Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments. Ourcommitmentto: Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.. Location : Banbury, OX16 5AU
  • Customer Service Representative Full Time
    • Newcastle Upon Tyne, Tyne and Wear, NE27 0QJ
    • 10K - 100K GBP
    • Expired
    • Ready to Build an Extraordinary Career in Financial Services? Join our dynamic team! We're offering a competitive salary between £24,000 - £25,500, depending on your experience. Grow with us and be rewarded for your expertise and dedication How you'll help us live our purpose We've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do and one we're proud of. And you can play your part too – join our dedicated team in Our Contact centre and we'll support you to give our members the great service we pride ourselves on, whatever they're saving for. Our next induction date: 1st September 2025 Hours of work: Our vibrant contact centre is open Monday to Friday 8am-6pm and Saturdays 9am-5pm. You'll work 35 hours a week with a set eight-week rota including one in three Saturdays. On successful completion of your first 6 months, you'll also have the option for hybrid working. How you'll make a difference As the first point of contact for our customer's inbound calls you'll thrive on creating a positive experience whether it's a call about savings or mortgages. Customer calls range from balance enquiries to speaking to the members about their mortgage payments to more complex queries. You'll use your IT knowledge and skills to help customers self-serve online, support with technical issues and respond to social media messaging. Taking ownership of every call, you'll aim to resolve customer queries as efficiently and effectively as possible whilst recognising that on occasions you may need to collaborate with other teams and arrange a call back to provide the right solution. Whatever your day brings, your work will really make a difference and you'll feel proud of delivering positive outcomes for our customers. What you'll bring to the role: We'd love to hear from you if you have experience of working in a customer service environment. Have strong communication and interpersonal skills and can build positive and relationships with customers and colleagues. Able to handle high volumes of calls efficiently and with professionalism. Able to manage own your workload and structure your day. Can prioritise and multi-task when required whilst completing tasks to a high standard. Show empathy and resilience when faced with demanding situations and can adapt to a wide variety of customer scenarios. Ability to process verbal and written information, assess a situation and make good judgements. Computer literate and is comfortable with Microsoft Word and basic Excel. And in return, you'll get the best from us: An annual colleague bonus of up to 12% Hybrid working with 60% of your time at home Matched pension contributions of up to 10% 26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days each year Colleague Mortgage and Saver products 2 days' volunteering per year We'll give you a place to belong with the support to learn, develop and shape a meaningful career. Why choose Leeds Building Society? Our business is centred around our people. Our colleagues are at the heart of everything we do and we're extremely proud of our Inclusive Employers Gold accreditation in 2023. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises the progress we're making to embed our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation. Why wait? Apply now We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out. Leeds Building Society is devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter as we'd like to find out more about the skills and experience that you could bring to the Society. We're committed to supporting you to be at your best and if you'd like to discuss any reasonable adjustments, please reach out to us on .. Location : Newcastle Upon Tyne, Tyne and Wear, NE27 0QJ
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