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  • Evening Service Provider - Woodland Court Full Time
    • Bristol Area, South West England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Are you looking for a role with variety? Are you confident working alone and as part of a team? Are you passionate about great customer service? Then join us at our Retirement Village, delivering 'hotel-style' living, as an Evening Service Provider! About the role Provide happy and helpful service to all residents, family members and visitors. Work closely with residents and their family members to ensure they are happy and needs are met. Report accidents, resident concerns or incidents immediately to the village management team. Respond to emergency call bells and provide assistance where possible, assessing whether the residents family or emergency services are required. Work closely with residents suggesting appropriate social activities available, and getting feedback on events for future planning. Hours: 2 days per week, 5pm - 10pm About you You will be a strong communicator with a passion for providing exceptional service. Ideally you will have a background in working in a customer service role but that isn’t essential. Alongside this you will be: Flexible and co-operative. Able to work on your own initiative. Able to observe the code of confidentiality. A willingness to adopt new procedures when required. Job Benefits Competitive rates of pay, plus £1 an hour enhancement for weekends and double time for bank holidays Equivalent to 30 days of paid annual leave (inclusive of bank holidays), increasing to the equivalent of 33 after five years’ service (pro-rata) Cycle to Work Scheme Company Sick Pay Care First Employee Assistance Programme (provides a range of free, confidential services) £200 refer a friend bonus Please be aware this advert may close early if sufficient applications are received, so please apply at your earliest convenience. Please Note: If you are invited to attend an interview you will be asked to bring documents to allow us to undertake a DBS check and to confirm your right to work status. The documents required will be communicated to you by the hiring manager when booking your interview. Any copies of documents taken will be destroyed in line with our document retention and GDPR guidelines. Established in 1941, Brunelcare is an award-winning Bristol based charity providing high-quality housing, care, and support for older people in the South West. Today, across Bristol, South Gloucestershire, and Somerset, Brunelcare works to support people to remain as independent as possible, for as long as possible. The extensive range of our services means that people can stay with us however their needs may change. We are also widely recognised for our expertise and excellence in caring for people living with dementia, and for supporting their families. As a charity, we do not pay dividends to shareholders, and any profit we make is reinvested back into the services we provide. Brunelcare. Location : Bristol Area, South West England, United Kingdom
  • Clinical Nurse Manager Full Time
    • Cardiff,United Kingdom
    • 10K - 100K GBP
    • Expired
    • We’re looking for a Clinical Nurse Manager to operationally manage and clinically lead our Hospice Care at Home teams working across Cardiff and Vale and Cwm Taf Morgannwg Health Board areas. The role will be based at the Cardiff and Vale Hospice in Penarth with some expectation for working alongside teams within the community. This role will suit an experienced nurse, ideally with palliative care and people/service management experience. Salary : Marie Curie Clinical Pay Scale Band 7 (aligned with AFC) £48,527 - £55,532 pro rata per annum enhancements Contract : Permanent, Full-time – 37.5 hours per week Based : Cardiff and the Vale Hospice What's in it for you: Annual leave allowance 27 days plus 8 public holidays (pro rata) Hybrid working Competitive Policy for parental/sick Leave Continuous Professional development Industry leading training programmes Season ticket loan for travelling to and from work Defined contribution schemes for Pension Marie Curie Group Personal Pension Scheme Loan schemes for bikes; computers and satellite navigation systems Introduce a friend scheme Help with eyecare cost Entitled to Marie Curie Blue Light Card Entitled to Benefit-Hub Discount Scheme Life assurance – for all employees What we’re looking for: Strong clinical leadership skills with experience in staff management Relevant Palliative/End of Life care experience Level 1 NMC registration Willing to work towards QCF Level 5 in Leadership & Management A licence allowing you to drive in the UK and access to a vehicle that can be insured for business use are essential Please see the full job description here: Clinical Nurse Manager - Wales - 1 Application Process Close date for applications: 25th August 2025 Interview Dates: 4th and 5th September 2025 As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. For further information or to arrange an informal chat please contact our Hiring Manager Lynne Phillips at (email address removed). Location : Cardiff,United Kingdom
  • Student Nurse Associate Apprentice (SNAA) - 24 months Full Time
    • Either community or hospital setting dependent on where vacancies exists, Lincolnshire Community and Hospitals NHS Group, LN2 5QY Lincolnshire, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary This is a 24month developmental role under the supervision of a Registered Nurse (or other registered care professional dependent on setting). The Student Nurse Associate Apprentice (SNAA) will work towards progression into the post of a Registered Nurse Associate through successful completion of the Student Nurse Associate Apprenticeshipprogramme. The apprentice will develop and maintain knowledge, skills and competencies related to the role of Nurse Associate within Lincolnshire Community & Hospitals NHS Group (LCHG) and through completion of the level 5 foundation degree apprenticeship with a Higher Education Institute (HEI) which includes working in a variety of clinical placements and delivery of person-centred care. Training posts /bases will only be made available where a vacancy exists and can be accommodated within the ward establishment. All training posts will be identified centrally and agreed by the Director of Nursing in advance. As a result, successful candidates may be required to transfer to other wards or departments where the vacancies exist - these could be in either a community or hospital setting. Candidates are asked to stress their preference of acute, community and location within their application. Although every effort will be made to try and match these; this cannot be guaranteed as posts will be dependent upon organisational need and availability. Main duties of the job To receive delegated duties from the supervising RN and senior colleagues, accepting those that fall within their individual competency level, adhering to the NMC Delegation and Accountability tool (NMC Code 2018) and to perform procedures as detailed within the NMC Standards for Proficiency for Nurse Associate (2018) (Annexe B) to meet the nursing needs of the patients in their care and work within Trust policies, procedures, and guidelines. At the end of the apprenticeship, the SNAA will be equipped with the knowledge, understanding, skills, attitudes, and behaviours relevant to employment as a Nurse Associate and will work to a nationally recognised code of conduct withthe requirement to register on the Nursing Midwifery Council register (NMC). For full list of individual duties please see the job description. About us Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service. United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust. Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service. Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services. Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county. This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations. The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG). Details Date posted 30 July 2025 Pay scheme Agenda for change Band Band 3 Salary £24,937 to £26,598 a year per annum Contract Apprenticeship Duration 24 months Working pattern Full-time Reference number 357-LN-392-25-QIA863a Job locations Either community or hospital setting dependent on where vacancies exists Lincolnshire Community and Hospitals NHS Group Lincolnshire LN2 5QY Job description Job responsibilities Work towards performing and record clinical observations including blood pressure, temperature, respirations, pulse. Work towards under supervision how to undertake clinical tasks including cannulation, venepuncture, ECGs. Work towards accurately recording nutritional and fluid intake. Report back and share information with the registered nurses on the condition, behaviour, activity, and responses of individuals. Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate registered care professionals. Assist in the assessment of and contribute to the management of risk across several areas within the environment where care is being administered. Assist in the implementation of appropriate action to meet the specific physical, emotional, and psychological, social, cultural, and spiritual needs of individuals and carers. Assist in the delivery of complex care as prescribed by the registered nurse. Work towards developing an understanding of caring for individuals with conditions for example dementia, mental illness, learning disabilities. Work towards the delegation appropriately to other team members, including Health Care Support Workers, family members and other lay carers adhering to the NMC Delegation and Accountability tool (NMC code 2018) Assist with the implementation and monitoring of clinical standards and outcomes. Work towards developing a working knowledge of other providers resources and referral systems to ensure individuals needs are met, within parameters of practice. Engage in reflective practice including management of self and reflection on own reactions, asking questions, and reflecting on answers given to improve service provision and that of others. Work towards demonstrating good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures. Work towards demonstrating a good understanding of the Mental Capacity Act / Deprivation of Liberties and apply principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required. Plan and manage competing demands of job role, study, and placement activities. Work in an effective and organised manner demonstrating excellent time management and organisational skills to effectively deliver person-centred care for an allocated group of individuals. Work towards delivering effective care following treatment plans determined by the Registered Nurse or registered care professional and provide feedback on progress against the plans. Communicate effectively across a wide range of channels and with a wide range of individuals, the public, health, and social care professionals, maintaining the focus of communication on delivering and improving health and care services. Demonstrate those inter-personal skills that promote clarity, compassion, empathy, respect, and trust. Engage in reflective practice including management of self and reflection on own reactions, asking questions, and reflecting on answers given. Communicate with individuals, carers, and other visitors in a courteous and helpful manner, whilst being mindful that there may be barriers to understanding. Report to appropriate registered care professional information received from the individuals, carers, and members of the team. Ensure all patient related information is treated sensitively and always adhere to the principals of confidentiality. Report any accidents or incidents and raise any concerns as per organisational policy. Worktowards under supervision how to demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures. Work towards ensuring clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance. Develop by the end of the Student Nurse Associate Apprenticeship the ability to work without direct supervision, at times delivering care independently in line with the individuals defined plan of care, within the parameters of practice of the Nurse Associate role, accessing clinical and care advice when needed. Job description Job responsibilities Work towards performing and record clinical observations including blood pressure, temperature, respirations, pulse. Work towards under supervision how to undertake clinical tasks including cannulation, venepuncture, ECGs. Work towards accurately recording nutritional and fluid intake. Report back and share information with the registered nurses on the condition, behaviour, activity, and responses of individuals. Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate registered care professionals. Assist in the assessment of and contribute to the management of risk across several areas within the environment where care is being administered. Assist in the implementation of appropriate action to meet the specific physical, emotional, and psychological, social, cultural, and spiritual needs of individuals and carers. Assist in the delivery of complex care as prescribed by the registered nurse. Work towards developing an understanding of caring for individuals with conditions for example dementia, mental illness, learning disabilities. Work towards the delegation appropriately to other team members, including Health Care Support Workers, family members and other lay carers adhering to the NMC Delegation and Accountability tool (NMC code 2018) Assist with the implementation and monitoring of clinical standards and outcomes. Work towards developing a working knowledge of other providers resources and referral systems to ensure individuals needs are met, within parameters of practice. Engage in reflective practice including management of self and reflection on own reactions, asking questions, and reflecting on answers given to improve service provision and that of others. Work towards demonstrating good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures. Work towards demonstrating a good understanding of the Mental Capacity Act / Deprivation of Liberties and apply principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required. Plan and manage competing demands of job role, study, and placement activities. Work in an effective and organised manner demonstrating excellent time management and organisational skills to effectively deliver person-centred care for an allocated group of individuals. Work towards delivering effective care following treatment plans determined by the Registered Nurse or registered care professional and provide feedback on progress against the plans. Communicate effectively across a wide range of channels and with a wide range of individuals, the public, health, and social care professionals, maintaining the focus of communication on delivering and improving health and care services. Demonstrate those inter-personal skills that promote clarity, compassion, empathy, respect, and trust. Engage in reflective practice including management of self and reflection on own reactions, asking questions, and reflecting on answers given. Communicate with individuals, carers, and other visitors in a courteous and helpful manner, whilst being mindful that there may be barriers to understanding. Report to appropriate registered care professional information received from the individuals, carers, and members of the team. Ensure all patient related information is treated sensitively and always adhere to the principals of confidentiality. Report any accidents or incidents and raise any concerns as per organisational policy. Worktowards under supervision how to demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures. Work towards ensuring clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance. Develop by the end of the Student Nurse Associate Apprenticeship the ability to work without direct supervision, at times delivering care independently in line with the individuals defined plan of care, within the parameters of practice of the Nurse Associate role, accessing clinical and care advice when needed. Person Specification Qualifications Essential GCSE in Maths and English grades 4-9/A-C or Functional skills numeracy and literacy at level 2 Demonstrate ability to study at Level 5 Foundation Degree Level. (N.B. Community posts only, will require a Level 3 healthcare related qualification) Healthcare related qualification OR demonstrable experience (1 x T Level / 3 x A Levels) Intermediate IT skills Desirable Care Certificate Understanding of evidence-based practice Previous Experience Essential Experience of working within a healthcare setting Insight into how to evaluate own strengths and development needs, seeking advice where appropriate. Understanding of the scope of the role of the Nurse Associate in context of the team and the organisation, and how the role may contribute to service development. Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact. Desirable Capability for digital and technological literacy to meet programme outcomes. Knowledge, Skills & Aptitudes Essential Time management skills and the ability to prioritise. To provide and receive verbally, electronically and in writing which may include, contentious or sensitive information, to staff, key stakeholders, patients and relatives. Ability to take part in reflective practice and clinical supervision activities. Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc. Specific Requirements Essential The (SNAA) Student Nurse Associate Apprentice must be aged 18 years old or over (if working in the community). Willing to work towards the Nurse Associate requirements for the post. Willingness and ability to travel to clinical placements and study sessions across the county where required as part of the apprenticeship programme Desirable Understanding of the importance of the promotion of health and wellbeing Person Specification Qualifications Essential GCSE in Maths and English grades 4-9/A-C or Functional skills numeracy and literacy at level 2 Demonstrate ability to study at Level 5 Foundation Degree Level. (N.B. Community posts only, will require a Level 3 healthcare related qualification) Healthcare related qualification OR demonstrable experience (1 x T Level / 3 x A Levels) Intermediate IT skills Desirable Care Certificate Understanding of evidence-based practice Previous Experience Essential Experience of working within a healthcare setting Insight into how to evaluate own strengths and development needs, seeking advice where appropriate. Understanding of the scope of the role of the Nurse Associate in context of the team and the organisation, and how the role may contribute to service development. Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact. Desirable Capability for digital and technological literacy to meet programme outcomes. Knowledge, Skills & Aptitudes Essential Time management skills and the ability to prioritise. To provide and receive verbally, electronically and in writing which may include, contentious or sensitive information, to staff, key stakeholders, patients and relatives. Ability to take part in reflective practice and clinical supervision activities. Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc. Specific Requirements Essential The (SNAA) Student Nurse Associate Apprentice must be aged 18 years old or over (if working in the community). Willing to work towards the Nurse Associate requirements for the post. Willingness and ability to travel to clinical placements and study sessions across the county where required as part of the apprenticeship programme Desirable Understanding of the importance of the promotion of health and wellbeing Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Either community or hospital setting dependent on where vacancies exists Lincolnshire Community and Hospitals NHS Group Lincolnshire LN2 5QY Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab) Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Either community or hospital setting dependent on where vacancies exists Lincolnshire Community and Hospitals NHS Group Lincolnshire LN2 5QY Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab). Location : Either community or hospital setting dependent on where vacancies exists, Lincolnshire Community and Hospitals NHS Group, LN2 5QY Lincolnshire, United Kingdom
  • On Call Crisis Workers | Manchester University NHS Foundation Trust Full Time
    • Liverpool, L1 4AP
    • 10K - 100K GBP
    • Expired
    • We are looking to appoint a number of enthusiastic individuals to join our established team of on-call crisis workers at SAFE Place, our Merseyside Sexual Assault Referral Centre site in Liverpool. The post holder will provide crisis management for patients that attend the Centre for a forensic medical examination outside of normal office hour Candidates must also be aware that there is a future requirement for all SARC staff to provide a DNA sample for elimination purposes. This is a bank contract offering on-call services 24 hours a day across a variety of shifts. £14.51 per on call shift and £14.15 per hour call out and telephone calls. The out of hours crisis workers will work on a rota basis between the hours of:7pm and 8am Monday-Friday on call from home.8am-4pm, 4pm – Midnight on Saturday, Sunday, and Public Holidays on call from home. The post holder would be expected to work a minimum of 4 on call shifts per month The post holder will provide telephone support and information and crisis management to clients attending for a forensic medical examination. The successful applicants will receive full training to enable them to provide crisis support to adults and young people attending for forensic examination/medical assessment and out of hours telephone support and information. You will have some previous experience of working with people in a supportive role. You will have some understanding of safeguarding and possess a calming influence in stressful crisis situations. You must be highly organised, self motivated and able to work effectively on your own initiative as well as part of a multidisciplinary team. You must be able to attend the SAFE Place Merseyside within 30-60 minutes of a call out, be able to drive and have a clean driving license. MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk. We’re looking forward to hearing from you! This advert closes on Wednesday 13 Aug 2025. Location : Liverpool, L1 4AP
  • Admin Officer Full Time
    • Norwich, Norfolk, NR1 4LU
    • 23K - 100K GBP
    • Expired
    • Administration Officer Location: HMP Norwich - Young Offender Institution (YOI) Unit Rate: £12.21 per hour + holiday pay Hours: Full-time, 37 hours per week (flexible hours between 7:30am and 7:00pm) Contract: Temporary, office-based Pay Frequency: Weekly Are you an organised and proactive administrator looking to contribute to meaningful work in the public sector? This is your opportunity to support the important rehabilitative efforts within the Young Offender Institution (YOI) at HMP Norwich. We're seeking a dependable and confident Administration Officer to play a key part in the day-to-day running of the unit. You'll be at the heart of a busy, people-focused team, supporting both staff and visitors, including People on Probation . This role offers a chance to make a real difference-providing structure, stability, and support in an environment where it truly matters. What You'll Be Doing: Providing a wide range of administrative support across the YOI unit Maintaining accurate records, data entry, and correspondence management Welcoming and assisting visitors and People on Probation, both face-to-face and by phone Preparing reports and documentation using Microsoft Office Handling general office tasks including post, photocopying, and filing Supporting the wider team with operational admin functions as needed What We're Looking For: Solid admin experience or strong transferable skills Confident communication skills and a calm, approachable manner High attention to detail and good organisation Comfortable using Microsoft Word, Excel, Teams, and databases A flexible, reliable attitude and willingness to support others in a team setting Someone who thrives in a structured environment and understands the importance of confidentiality What You'll Get: £12.21 per hour, plus holiday pay and access to a pension scheme Weekly pay Flexible working hours within a structured environment A welcoming and supportive team A chance to support real change and gain valuable public sector experience Please note: This role is office-based within a secure environment. A full vetting process will be required prior to appointment. If you're looking for a role where your admin skills can make a real difference, we'd love to hear from you. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.. Location : Norwich, Norfolk, NR1 4LU
  • PALS Officer | East London NHS Foundation Trust Full Time
    • London, E1 8DA
    • 10K - 100K GBP
    • Expired
    • PALS Service Acting as a point of contact for patients, their carers or families, visitors or members of the public raising queries or concerns on the phone or via email. Providing impartial and compassionate support for those involved in the PALS process. Build and maintain good relationships with clinical and non-clinical staff across the Trust to help resolve patients concerns quickly and efficiently, negotiate solutions on their behalf and ensure they receive practical advice and support in a sensitive, appropriate and effective way Ensuring that concerns are escalated to relevant staff if they cannot be resolved within set timescales. Manage a caseload of individual concerns from initial contact to liaising with services who are responsible for providing the response. This will include administrative logging on Inphase identify the key issues to be addressed and the reviewing of response to ensure they cover all aspects of the concern raised. Maintaining accurate and detailed records of concerns and queries raised by service users and their families and the outcome of local resolution. Exercise high levels of concentration given the unpredictable nature of the work. The post holder must be able to prioritise and manage the competing demands of their workload. Provide non-clinical advice to patients/service users or carers and be responsible for escalating a concern or complaint where patient safety appears to be at risk. Attending PALS clinics on Trust sites to support service users and promote the PALS function. Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. · The PALS Officer is a main point of contact for service users who wish to raise concerns, enquires or seek advice or information about Trust. · The post holder is required to adopt a flexible and supportive approach to resolving requests for information regarding Trust services via the PALS or its complaints functions. · The post holder provides a visible and effective service by ensuring patients, their families, carers and representatives, advocates, and the public have access to and receive high quality and timely information and signposting about the Trust, related health and social care services, and their own personal information. · The post holder is an essential point of contact in working closely with front line staff to receive, manage and respond to formal and informal enquiries and complaints in line with Trust policies and procedures and NHS Complaints Regulations. · This role provides the main interface with service users and complainants, some of whom may be challenging. It is therefore vital that the post holder has exceptional communication skills and is an effective team player. A professional, caring and respectful manner must be demonstrated at all times. This advert closes on Sunday 10 Aug 2025. Location : London, E1 8DA
  • Neurodiversity & Wellbeing Multidisciplinary Service Manager HCC621806 Full Time
    • Elizabeth II Court, The Castle, SO23 8UB Winchester, Hampshire, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job summary An exciting opportunity has arisen for a Neurodiversity and Wellbeing Multi-Disciplinary Team Service Manager (ND&WB MDT) to join our Children's Services team at Hampshire County Council. The Role: We are looking for a dynamic and experienced individual to lead and manage the developing ND&WB MDT as part of the Hampshire County Council Area Young Person Neurodiversity (ND) Strategy. Key responsibilities include: Leading and managing the ND&WB MDT, ensuring effective collaboration among professionals and teams. Developing and implementing the Neurodiversity Profiling Tool (NDPT) across educational and professional settings. Acting as a point of contact for stakeholders, providing early identification and support for ND. Coordinating online training offers and supporting stakeholder groups in accessing these resources. Overseeing and managing Family Engagement Practitioners (ND PSAs) and outreach work based on ND. Main duties of the job What you'll do: Use a person-centred approach to focus on strengths and promote independence. Share a culture of care, respect and independence with everyone using the service. Adopt an inclusive approach in all activities. What we're looking for: Proven leadership experience in a relevant field, such as working with children/young people, inspection/advisory services, or equivalent. Detailed knowledge and understanding of neurodiversity, including strategies to support neurodivergent individuals. Strong communication skills, both oral and written, including report writing. Effective problem-solving and analytical skills, with the ability to use data to identify areas for development. High level of personal organisation and the ability to manage workload independently. About us Are you looking for a challenging and diverse role working as part of a friendly and supportive team, with an opportunity to make a real difference? The Policy and Reward Team plays an important role in helping our managers to manage their staff. We do this through our written and published guidance. Our policies and guidance enable managers to perform their role effectively and the team plays a key role in pay related processes. Details Date posted 30 July 2025 Pay scheme Other Salary £56,285 to £63,080 a year Contract Fixed term Duration 1 years Working pattern Full-time, Flexible working Reference number F0017-25-0057 Job locations Elizabeth II Court The Castle Winchester Hampshire SO23 8UB Job description Job responsibilities Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role. Job description Job responsibilities Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role. Person Specification Qualifications Essential Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role. Person Specification Qualifications Essential Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Hampshire County Council Address Elizabeth II Court The Castle Winchester Hampshire SO23 8UB Employer's website https://www.hants.gov.uk/jobs (Opens in a new tab) Employer details Employer name Hampshire County Council Address Elizabeth II Court The Castle Winchester Hampshire SO23 8UB Employer's website https://www.hants.gov.uk/jobs (Opens in a new tab). Location : Elizabeth II Court, The Castle, SO23 8UB Winchester, Hampshire, United Kingdom
  • Lead Psychologist Full Time
    • Widnes, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Sponsorship is not available Introduction Are you an experienced Senior Psychologist looking for a new challenge in a rewarding environment, where you can make a real difference? If so, then join the team at Gateway Recovery Centre in Widnes, Cheshire as a Lead Psychologist and enjoy support from a regional network of Psychologists as you flourish in your career. With experience from the NHS or the private sector as a Senior or Lead Psychologist, you will carry a caseload that includes assessing service users with complex needs and designing and delivering specialist psychological treatment within mental health care services. What you will be doing: You will work 37.5 hours a week as the Lead Psychologist for a service for men and women with complex mental health needs. As a Lead Psychologist, you will be responsible for the psychological provision of the hospital, including individual and group interventions, diagnostic and cognitive assessments, MDT working, and risk assessments. You'll lead the psychology department in providing a variety of therapeutic approaches to service users, including CBT and third-wave therapies, EMDR, and DBT, and will provide guidance, support and supervision to your team of Psychologists, therapists, Assistant Psychologists, and Trainee Psychologists, including responsibility for mentoring and their training (with support from the Learning & Development Team). You will also work as part of MDTs, supporting the clinical teams in the care provision of service users across the hospital. There is a strong emphasis on teamwork, supervision and CPD, with support from a regional network of Psychologists. As a Lead Psychologist you will be: Responsible for the delivery of highly specialist psychological care to service users with complex and contentious mental health conditions, in collaboration with multidisciplinary teams. Working collaboratively with the multidisciplinary team and ensure that the service users' engagement in their care pathway. Supporting clinical team working, including both direct and indirect interventions, such as, delivery of staff training programmes. Supporting the clinical team and area of service in developing new initiatives and ways of working. Taking a key role in psychology service developments, providing an evidence-based approach to new clinical initiatives. Undertaking risk assessment and risk management for individual service users and providing highly specialist advice to other professionals on psychological aspects of risk assessment/management. Maximising current opportunities to make improvements to the service area. Leading the recruitment of psychology staff. Attending and contributing to Clinical Leads and Hospital Governance Meetings Supporting in the development and implementation of policies that enhance staff safety and risk management. Working with internal and external agencies in order to enhance treatment pathways for service users. To be successful as a Lead Psychologist, you'll have: To be registered with the HCPC as a Practitioner Psychologist. Successful completion of a Doctorate level qualification in applied psychology either through the British Psychological Society or a recognised training body, enabling registration with the HCPC as a Practitioner Psychologist. Proficiency in assessing, formulating, and working therapeutically with service users. Ability to identify and proactively resolve problems and challenges within the service. Experience in supervising others, including junior and sernior members of the psychology team. High level knowledge and expertise in working with trauma Experience in working with people with complex mental health and social needs that are relevant to the population in the service area. Proficiency in psychological assessments and formulation skills and an aptitude for learning new assessment methods Competency in cognitive functioning/management tools and formulation Experience implementing a range of highly specialist psychological assessments and therapies. Experience in risk assessments, including violence and sexual risk assessments, such as HCR-20 or RSVP assessments. Where you will be working: Location: Bennett's Lane, Widnes, Warrington, WA8 0GT The service is commutable from Preston, Blackburn, Rochdale, Bolton, Manchester, Stockport, Warrington, Cheshire, Liverpool You will be working at the Gateway Recovery Centre, a state-of-the-art facility which provides care for men and women with complex mental health requirements. The hospital is split into four distinct areas: Male Autism Service for the challenging and complex needs of adults with Autism and Asperger's syndrome Assessment and rehabilitation for women with complex mental health needs and personality difficulties Specialist inpatient service for older men with complex mental health and physical health needs. Low secure care setting for men with a mental illness with or without personality disorder/mild LD You will be working alongside the team with the aim to improve the mental health and wellbeing of service users and to help them develop and maintain healthy relationships with others. Gateway Recovery Centre will work to reduce risk behaviours associated with mental health conditions so that our patients can ultimately live successful and fulfilling lives within the community. What you will get: Annual salary of up to £70,000 to £75,000 The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Flexible working opportunities considered Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training with access to regular clinical supervision, continuous training opportunities, shape and lead service development Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts, special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. Elysium Healthcare. Location : Widnes, United Kingdom
  • Account Manager Full Time
    • Knottingley, WF11 0BU
    • 10K - 100K GBP
    • Expired
    • As an Account Manager for MEP Hire covering the Knottingley area, you will be required to retain, develop, and grow our customer accounts by showcasing the benefits of using MEP Hire and other Vp Group businesses. Key Responsibilities The role requires a tenacious individual with the ability to not only meet but exceed their targets through the development of existing key accounts, prospects and national customers. As a proven business winner, you will spend time on construction projects demonstrating innovative product solutions that enhance productivity and/or improve safety performance and best practice. We are looking for a candidate who is eager to develop their knowledge of our organisation, its people and its services and who also seeks to improve their own skills throughout their career. What we’re looking for You will be joining a successful team and should have proven sales experience, ideally within a construction/rental market related sector. Ability to target new prospect accounts and develop sub-contractor spend at major project level within a defined geographical territory. An interest in technical products with an ability to understand the principles of engineering would be desirable. What We Can Offer You Competitive salary Competitive bonus scheme Salary sacrifice pension Company car 25 days holiday FTE, plus bank holidays Additional holiday purchase scheme Free Tool Hire Life Assurance cover 3x salary Share save scheme Eye care vouchers Recommend a friend scheme Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required Cycle to work scheme Long service recognition My Vp discounts – a variety of discounts and rewards on thousands of well-known brands Discounts on HP products EE mobile contract discount offers Gym discounts Health Shield (discounted premiums on health care cash plan) Regit Assist 24/7 accident helpline – free joining A Little Bit about Us MEP Hire is a leading provider of mechanical and electrical press fittings and low-level access products in the UK.We cater to the construction, fit-out, mechanical, and electrical markets, delivering reliable solutions that meet the specific needs of our clients. With a strong commitment to excellence, MEP Hire has established itself as a trusted name in the industry.Our focus on mechanical and electrical press fittings ensures that we deliver high-quality products that meet the rigorous standards of the construction and installation processes. We understand the unique requirements of the construction, fit-out, mechanical, and electrical sectors.That's why we offer a comprehensive range of low-level access products, designed to facilitate safe and efficient work at height. At MEP Hire, we prioritise customer satisfaction.Our team of experts is dedicated to providing exceptional service and support, ensuring that our clients receive the right products and solutions for their projects. We value long-term partnerships and strive to exceed expectations in every interaction. Joining MEP Hire means becoming part of a company that values excellence, innovation, and customer-centricity. We offer a dynamic work environment where your skills and expertise will be recognised and celebrated.Together, we can make a meaningful impact in the construction, fit-out, mechanical, and electrical markets, delivering reliable and efficient solutions to our valued customers. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.. Location : Knottingley, WF11 0BU
  • Trainee Assistant Manager Full Time
    • Chorleywood, , WD3 5SQ
    • 10K - 100K GBP
    • Expired
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manager at Gate, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you. WHAT’S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL… Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around. Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Lead the team to deliver moments that WOW our guest, keeping them coming back.. Location : Chorleywood, , WD3 5SQ
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