Job summary The Mobility Engineer will play a key role in the Trust's digital operation. in managing and optimising our mobile technology infrastructure, ensuring that clinicians and all service users have secure, reliable access to mobile devices and applications that are essential for delivering high-quality patient care. The Mobility Engineer will support the Trust's digital initiatives, enabling a mobile workforce to operate efficiently within our hospital and community settings. The Mobility Engineer will ensure that End User Compute Strategy isexecuted and that users have adequate and secure access to mobiletechnology. Main duties of the job PRINCIPAL RESPONSIBILITIES Mobile Device Management (MDM) - Implement, configure, and manage the Trust's Mobile Device Management (MDM) platform, ensuring secure and efficient management of all mobile devices (e.g., smartphones, tablets) used across the Trust. Support & Maintenance - Provide 2nd and 3rd line support for mobile devices and associated software, addressing and resolving incidents promptly. Mobility Solutions Development - Work closely with the DDaT team to identify, develop, and implement mobility solutions that enhance healthcare delivery across the Trust. Security & Compliance - Ensure all mobile devices comply with NHS information governance, data protection, and cyber security policies. Collaboration & Stakeholder Engagement - Collaborate with clinical teams, IT colleagues, and external vendors to ensure mobile solutions meet the needs of all stakeholders. About us Diversity makes us interesting... Inclusion is what will make us outstanding. Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview. If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342. Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team. Date posted 25 February 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year per annum Contract Permanent Working pattern Full-time Reference number 193-7005825CORB6DIG Job locations Royal Berkshire Hospital Main Site Craven Road Reading RG1 5AN Job description Job responsibilities Mobile Device Management (MDM): Implement, configure, and manage the Trusts Mobile Device Management (MDM) platform, ensuring secure and efficient management of all mobile devices (e.g., smartphones, tablets) used across the Trust. Enforce security policies, manage device enrolments, and oversee the deployment of applications and updates across the mobile device fleet. Troubleshoot and resolve technical issues related to mobile device performance, connectivity, and application functionality. Support & Maintenance: Provide 2nd and 3rd line support for mobile devices and associated software, addressing and resolving incidents promptly. Conduct routine maintenance and updates on mobile devices to ensure optimal performance and security. Deliver training and support to end-users on effective mobile device usage in both clinical and non-clinical environments. Mobility Solutions Development: Work closely with the DDaT team to identify, develop, and implement mobility solutions that enhance healthcare delivery across the Trust. Assist in designing and deploying new mobile applications and services, ensuring they meet the operational and clinical needs of the Trust. Evaluate and recommend new mobile technologies, tools, and processes to support the Trusts digital strategy and vision. Security & Compliance: Ensure all mobile devices comply with NHS information governance, data protection, and cybersecurity policies. Monitor and manage mobile device security, including implementing encryption, remote wipe capabilities, and threat detection measures. Contribute to the development and enforcement of policies and procedures related to mobile device usage and security within the Trust. Maintain accurate records of mobile devices, including asset tracking, inventory management, and lifecycle planning. Produce regular reports on mobile device usage, performance, and security incidents, as well as on support activities. Assist in the procurement, deployment, and disposal of mobile devices, ensuring efficient use of resources. Collaboration & Stakeholder Engagement: Collaborate with clinical teams, IT colleagues, and external vendors to ensure mobile solutions meet the needs of all stakeholders. Participate in project teams and contribute technical expertise to the successful delivery of digital initiatives that rely on mobile technology. Support the DDaT department in achieving broader organizational goals by providing technical guidance and leadership in mobility. Job description Job responsibilities Mobile Device Management (MDM): Implement, configure, and manage the Trusts Mobile Device Management (MDM) platform, ensuring secure and efficient management of all mobile devices (e.g., smartphones, tablets) used across the Trust. Enforce security policies, manage device enrolments, and oversee the deployment of applications and updates across the mobile device fleet. Troubleshoot and resolve technical issues related to mobile device performance, connectivity, and application functionality. Support & Maintenance: Provide 2nd and 3rd line support for mobile devices and associated software, addressing and resolving incidents promptly. Conduct routine maintenance and updates on mobile devices to ensure optimal performance and security. Deliver training and support to end-users on effective mobile device usage in both clinical and non-clinical environments. Mobility Solutions Development: Work closely with the DDaT team to identify, develop, and implement mobility solutions that enhance healthcare delivery across the Trust. Assist in designing and deploying new mobile applications and services, ensuring they meet the operational and clinical needs of the Trust. Evaluate and recommend new mobile technologies, tools, and processes to support the Trusts digital strategy and vision. Security & Compliance: Ensure all mobile devices comply with NHS information governance, data protection, and cybersecurity policies. Monitor and manage mobile device security, including implementing encryption, remote wipe capabilities, and threat detection measures. Contribute to the development and enforcement of policies and procedures related to mobile device usage and security within the Trust. Maintain accurate records of mobile devices, including asset tracking, inventory management, and lifecycle planning. Produce regular reports on mobile device usage, performance, and security incidents, as well as on support activities. Assist in the procurement, deployment, and disposal of mobile devices, ensuring efficient use of resources. Collaboration & Stakeholder Engagement: Collaborate with clinical teams, IT colleagues, and external vendors to ensure mobile solutions meet the needs of all stakeholders. Participate in project teams and contribute technical expertise to the successful delivery of digital initiatives that rely on mobile technology. Support the DDaT department in achieving broader organizational goals by providing technical guidance and leadership in mobility. Person Specification Qualifications Essential Evidence of post graduate education to master's level or significant equivalent experience relevant to the role. Desirable ITIL Foundation Prince II Foundation Experience Essential Proven experience in managing and supporting mobile devices in a large, complex environment, preferably within a healthcare setting. Strong understanding of Mobile Device Management (MDM) platforms, such as Microsoft Intune, VMware AirWatch, or MobileIron. Desirable Experience of working within the medical, NHS or public sector. Experience of working in an acute hospital setting Person Specification Qualifications Essential Evidence of post graduate education to master's level or significant equivalent experience relevant to the role. Desirable ITIL Foundation Prince II Foundation Experience Essential Proven experience in managing and supporting mobile devices in a large, complex environment, preferably within a healthcare setting. Strong understanding of Mobile Device Management (MDM) platforms, such as Microsoft Intune, VMware AirWatch, or MobileIron. Desirable Experience of working within the medical, NHS or public sector. Experience of working in an acute hospital setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Berkshire NHS Foundation Trust Address Royal Berkshire Hospital Main Site Craven Road Reading RG1 5AN Employer's website https://www.royalberkshire.nhs.uk/ (Opens in a new tab) Employer details Employer name Royal Berkshire NHS Foundation Trust Address Royal Berkshire Hospital Main Site Craven Road Reading RG1 5AN Employer's website https://www.royalberkshire.nhs.uk/ (Opens in a new tab)